Martin & Co
Bath, BA1
1.8/5, 5 reviews
20% recommended
67% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“Poor quality agency...”

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Oct 03,2018
Minithumbdown
By: 'PMC'
Oct 03,2018
0 people found
this helpful
I would not recommend using this agency.
They had a poor communication with me and had clearly took side for the landlord at the end of the tenancy.
For example, they didn't provide the 24h notice before a visit and just walked in without knocking on the door, which constitute a breach in the contract I signed..
It took them months to repair our toilets, which has been finally done before the end of the tenancy..
And finally they didn't bother to answer to my claims after the check-out inventory. As a result, I have been blamed for being pedantic when asking some explanation about deduction made on my deposit. Well if the agent would have answer to my mail or my claims (and just did their work) after the check-out everything would have been fine.
To conclude, once you moved in and paid yours fees, they just do not care about you the tenant, but instead care about the landlord.
Was this helpful? Yes
By: Brian Phillips
Oct 05, 2018
I need more information on which tenancy this relates to before I can fully respond.

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Opening Hours
Address

Martin & Co
1 Cleveland Terrace
Bath
Somerset
BA1 5DF
01225 429999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 0% £0 £0
Lettings 0% 0% £635 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 3 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“AVOID THIS INCOMPETENT AGENCY...”

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Mar 31,2021
Minithumbdown
By: 'Current'
Mar 31,2021
0 people found
this helpful
We rent a property through Martin and Co that is owned by *.* is a persistently dithering, miserly **who refuses to update a 50 year old electrical system despite repeated and ongoing electrical issues that affected several appliances and despite the recommendations of the electrical safety report, *** ...
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“I contacted Martin&co in Bath to make an offe......”

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Mar 24,2021
Minithumbdown
By: 'J Meloni'
Mar 24,2021
0 people found
this helpful
I contacted Martin&co in Bath to make an offer on a property, matching the asked amount. After prompting a few times the person I had contacted, I offered the asking price, and she informed me in writing that the landlord had accepted the offer ...
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“Poor quality agency...”

Share on :
Oct 03,2018
Minithumbdown
By: 'PMC'
Oct 03,2018
0 people found
this helpful
I would not recommend using this agency. They had a poor communication with me and had clearly took side for the landlord at the end of the tenancy. For example, they didn't provide the 24h notice before a visit and just walked in without knocking ...
read full review
Was this helpful? Yes
By: Brian Phillips
Oct 05, 2018
View all comments (1)
I need more information on which tenancy this relates to before I can fully respond. ...

“I rented a flat for almost three years and a ......”

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Feb 15,2017
Minithumbup
By: 'Fan'
Feb 15,2017
0 people found
this helpful
I rented a flat for almost three years and a half with Martin & Co Bath. It's my only experience renting in the UK, I'm a student. Regarding my first two years, it did take a while (sometimes more than 6 months!) to get some things repaired. ...
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Comment on agent fees
I don't know how it usually works, but I paid £255 agency fees.
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“Same story as usual - a student letting, so they ......”

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Jul 29,2014
Minithumbdown
By: 'Terrible'
Jul 29,2014
2 people found
this helpful
Same story as usual - a student letting, so they saw us coming and decided to rip us off. Check-in was a cursory quick thing not noting the many damages, uncleaned state of property etc. Submitted our own check-in - M&Co accepted this but ...
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Comment on agent fees
Paid them for nothing. On top of agency fees are them taking majority of deposit unfairly.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Martin & Co, Bath BA1 5DF


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