Canary Wharf, London, E14
4.9/5, 321 reviews
96% recommended
100% sales valuation accuracy
86% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“Good management...”

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Oct 01,2018
Minithumbup
Kelly
By: 'Richard'
Oct 01,2018
1 people found
this helpful
I have been using Henry Wiltshire for a number of years and have found them to be professional and helpful. Kelly Gallagher in particular is a great property manager and is very responsive and helpful.

The reason I gave four starts is because I find the accounting can be a bit slow and the statements aren't the most landlord friendly. I have discussed this with them and they have made some improvements.
Comment on agent fees
Good and fair
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Opening Hours
Address

Henry Wiltshire
2 Laybourne House, Admirals Way
Marsh Wall,London
Greater London
E14 9UH
020 7001 9160

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 86% £218,000 £461,500
Lettings 95% 97% £310 £6,197
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
59 1 229 13 3 0 5 0 11 0
Areas covered
  • E14
  • E16
  • E1
  • E15
  • E3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS My deposits scheme
Latest Properties

No Properties

“Great people; have been a tenant here for 3 y......”

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Feb 14,2024
Minithumbup
By: 'Daniel'
Feb 14,2024
0 people found
this helpful
Great people; have been a tenant here for 3 years, have always got immediate and helpful responses to all queries and problems!...
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“I highly recommend this company, our agency m......”

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Dec 09,2023
Minithumbup
Edita
By: 'Edoardo'
Dec 09,2023
0 people found
this helpful
I highly recommend this company, our agency manager Edita took care of our enquiries, she solved them, she kept in contact with us till the issues were sorted out. Amazing. Thank you very much....
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“My agent Munise is excellent, reliable, stead......”

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Nov 07,2023
Minithumbup
Munise
By: 'Sara'
Nov 07,2023
0 people found
this helpful
My agent Munise is excellent, reliable, steady and reasonable. She was beyond my expectations. While other agents from other agencies were not able to, Munise is patient, calm and steady and willing to help me sort out some complications that other agents were not willing ...
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“My agent Munise was excellent, reliable, stea......”

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Nov 07,2023
Minithumbup
Munise
By: 'Sara'
Nov 07,2023
0 people found
this helpful
My agent Munise was excellent, reliable, steady and calm. While other agents from other big agencies were not able to help me, she was patient and competent. She was excellent from beginning till we got our apartment. The best house agent and agency I have ...
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“Couldn't ask for a better agent!...”

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Nov 04,2023
Minithumbup
Munise
By: 'Jacopo'
Nov 04,2023
0 people found
this helpful
Munise has promptly supported me throughout the rental process with very efficient and quality customer service. She has been outstanding, couldn't ask for a better agent!...
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“Extremely fast and competent service, prior t......”

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Oct 29,2023
Minithumbup
Munise
By: 'Robert'
Oct 29,2023
0 people found
this helpful
Extremely fast and competent service, prior to signing the rental contract and all services offered by the agency in the later on stages. In case I have any questions regarding my contract, or any maintenance issue, she is answering them swift and without much effort ...
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“Munise Is Great! She has helped me with many ......”

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Sep 27,2023
Minithumbup
Munise
By: 'Aaliyan Sheikh'
Sep 27,2023
0 people found
this helpful
Munise Is Great! She has helped me with many things including finding a place to rent and moving in. She has been very supportive and responsive on whatever I needed help with....
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“Great experience with Munise and Edita. Munis......”

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Sep 27,2023
Minithumbup
Munise
Edita
By: 'Mahesh'
Sep 27,2023
0 people found
this helpful
Great experience with Munise and Edita. Munise was extremely helpful and prompt with communications from our property viewings all the way to the tenancy agreement signing. Edita has also been brilliant with answering our queries after moving in. Overall a great experience with Henry Wiltshire, ...
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“Excellent service from Henry Wiltshire for si......”

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Sep 27,2023
Minithumbup
Kelly
By: 'Chris'
Sep 27,2023
0 people found
this helpful
Excellent service from Henry Wiltshire for six years. Very responsible and reliable both for tenant and landlord. Special mention for Munise in Canary Wharf office who works tirelessly to ensure properties are in good condition and puts trustworthy tenants and caring landlords together. HW highly ...
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“Great...”

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Sep 25,2023
Minithumbup
Mark
By: 'Calvin'
Sep 25,2023
0 people found
this helpful
"I had the pleasure of working with my property agent, Mark Williams and I can confidently say that their assistance was invaluable throughout the entire process. Mark demonstrated exceptional knowledge and expertise in the real estate market, and their guidance was instrumental in helping me ...
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“Kind, responsive and trustworthy...”

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Sep 21,2023
Minithumbup
Munise
By: 'Justin'
Sep 21,2023
0 people found
this helpful
Munise is absolutely excellent. She has been very helpful all the way through, from the first day when I tried to make an offer till now when I have moved in as a tenant. She is always kind and responsive. I can feel her energy ...
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“Munise restored our faith in good, honest pro......”

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Sep 21,2023
Minithumbup
Munise
By: 'Joanna & Francois'
Sep 21,2023
0 people found
this helpful
Munise restored our faith in good, honest property consultants. She’s the only consultant we have ever encountered that we could fully trust (!) as she cares not only about landlord’s interests and just letting the property, but also the tenants’ needs. She’s always ...
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“Prompt response, helpful answers, they even w......”

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Sep 21,2023
Minithumbup
Munise
Edita
By: 'Hans'
Sep 21,2023
0 people found
this helpful
Prompt response, helpful answers, they even went the extra mile and left a welcome gift box for when we moved in. I am happy with this service and would definitely recommend....
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“"Sweet Gestures and Stellar Service: My Property Agent is Simply the Best!"...”

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Sep 16,2023
Minithumbup
Munise
By: 'Kushagra Verma'
Sep 16,2023
0 people found
this helpful
Munise, have been absolutely fantastic, always quick to respond and provide excellent customer service. She made the whole process smooth and hassle-free. I can't thank her enough for her hard work and dedication. Keep up the great work, and I'm sure more happy tenants will ...
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“Munise is the best agent I’ve met during my f......”

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Sep 12,2023
Minithumbup
Munise
By: 'Taylor'
Sep 12,2023
0 people found
this helpful
Munise is the best agent I’ve met during my flat hunt. After graduating from university and moving into London, I have been searching for flats for 3 months before I met Munise. She listened and cared about what I wanted and needed when looking for ...
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Attachments

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“Great agents!...”

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Sep 08,2023
Minithumbup
Munise
Edita
By: 'LP'
Sep 08,2023
0 people found
this helpful
I've rented a flat around East India area and moved in a few weeks ago. Some minor issues with flat but the agent has well communicated with the landlord and concierge. Munise and Editahave been especially helpful to chase up the problems. Quick reply and ...
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“Good service...”

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Sep 06,2023
Minithumbup
Kelly
Munise
By: 'Stephanie'
Sep 06,2023
0 people found
this helpful
Kelly Highfield and Munise Ibrahim Providing good service, efficient and effective in identifying new tenant...
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“Munise's patience, knowledge and assistance w......”

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Sep 01,2023
Minithumbup
Munise
By: 'simon dempsey'
Sep 01,2023
0 people found
this helpful
Munise's patience, knowledge and assistance with letting my property have played a crucial role in allowing me peace of mind that I am in safe hands....
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“Munise is the best estate agent! She helped m......”

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Aug 17,2023
Minithumbup
Munise
By: 'J'
Aug 17,2023
0 people found
this helpful
Munise is the best estate agent! She helped me solved all possible issues and ensure the best experience for tenant moving in as well....
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“Munise was really helpful throughout the whol......”

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Aug 16,2023
Minithumbup
Munise
By: 'Daniel'
Aug 16,2023
0 people found
this helpful
Munise was really helpful throughout the whole process . Thanks once again....
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“Exceptional Service from Munise – A Dedicated and Reliable Property Agent!...”

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Aug 15,2023
Minithumbup
Munise
By: 'Alin & Erhan'
Aug 15,2023
0 people found
this helpful
I cannot express enough gratitude for the outstanding assistance we received from Munise during our property search journey. Munise's professionalism, dedication, and commitment to finding us the perfect property truly exceeded our expectations. From the very beginning, Munise took the time to understand our needs ...
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“Edita Zaveckaja...”

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Aug 11,2023
Minithumbup
Edita
By: 'Lewis'
Aug 11,2023
0 people found
this helpful
Hi This review is for member of your team: Edita Zaveckaja I have been renting a property through your letting agency for a year and have had nothing but issues with the landlord's cooperation with certain issues with the property. With this said, Edita has ...
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“5 Star service...”

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Aug 10,2023
Minithumbup
Edita
By: 'P.E.'
Aug 10,2023
0 people found
this helpful
I am extremely satisfied with the quality of service of Henry Wiltshire, especially with the property manager Edita. She is one of the most professional and friendly property managers i had the pleasure of dealing with!!!...
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“Munise was helpful from the get go. She helpe......”

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Aug 09,2023
Minithumbup
Munise
By: 'Goku Bhanu'
Aug 09,2023
0 people found
this helpful
Munise was helpful from the get go. She helped us find a excellent property within budget, and was ready to help at every moment. without her help the stress would have been overwhelming and there was not a better person who could help facilitate the ...
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“Munise was a pleasure to deal with. She is ho......”

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Aug 08,2023
Minithumbup
Munise
By: 'Anonymous'
Aug 08,2023
0 people found
this helpful
Munise was a pleasure to deal with. She is honest, responsive and understanding. I would highly recommend her....
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Staff picture Munise
(146)
Staff picture Kelly
(107)
No image available Nuvin
(77)
Staff picture Edita
No image available Mark

Tenant Fees

Pending
£180 (inc. VAT), On Completion

Tenancy Arrangement Fee

Last updated on 01/12/2020, 3:51 PM by Kelly Gallagher Director

Overall Fees
£48 (inc. VAT), On Completion

Referencing fee

Last updated on 06/11/2018, 3:59 PM by Kelly Gallagher Director

Overall Fees
£180 (inc. VAT), On Completion

Tenancy Agreement Fee

Last updated on 06/11/2018, 4:01 PM by Kelly Gallagher Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House 43-45
Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Henry Wiltshire, London E14 9UH



Get in touch with

Henry Wiltshire

Branch - Canary Wharf, London, E14