“Efficient and friendly...”
4 Star Review
Sep 24,2018
By:
'Sam'
Sep 24,2018
Branch: Highworth, 36 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SN7
Branch: Highworth, 36 High Street
Lettings (as a Tenant)
Postcode: SN7
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We purchased out first house (in Faringdon) through Marriotts with Richard James. Hugh and Sarah were very open with us through the offer-making stages, and once accepted they were helpful in guiding us through the next steps. Whilst waiting for the purchase to complete, we temporarily rented a property through this agent as well. Joanna Hill was very proactive and friendly in helping us set the tenancy up. When we were looking to move out after our purchase had completed, Joanna was again proactive in helping us to find new tenants and obtain an early release from our AST agreement. She made sure we were kept informed of all developments as they occurred and was very efficient in getting everything sorted.
We would recommend all three of these people from the firm's Faringdon branch - they are professional and user-friendly. If criticism need be given, it would be towards the wider administration of this firm. It is by no means actively bad. However, there are a lot of people who work for the wider company (e.g. in Swindon) and things were at times lost in communication because of the amount of people involved in the various departments. Overall, though, a positive experience and an agent we would recommend.
Comment on agent fees
Fees are high, but probably representative of the general region.
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