5 Star Review
Sep 21,2018
By:
'Neil'
Sep 21,2018
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £93
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £93
Postcode: NE2
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people found
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I found these guys really friendly, quick to respond and just generally great to deal with. Plus they got us a great place to live. It was a lovely flat. They regularly came in to check that we were OK, that the flat was being looked after and if there was anything we needed. The landlord was happy to fix anything that might have gone wrong very quickly, and their maintenance guy was always straight round. Nice chap too.
When it came to leaving, we found it was easy, and we got all our deposit back and didn't face any large bills like other reviewers have said. Most of the other students I talked too who had used Rhapsody were very happy with the service they provided, and did not face any problems or large bills at the end of the tenancy. It's not rocket science to be fair - if you live in someone else's house, and treat it properly, look after stuff, clean it, open windows etc, then you will not face huge cleaning bills and money taken off your deposit for things like broken freezer drawers and so forth.
I went in to some of my friends students houses at the end of the year, and they were leaving the places like bomb sites - and some of them wonder why they face a cleaning bill of several hundred pounds - it's because it takes four or five people a whole day to clean it!! And if you don't open windows of bathrooms for months on end that are used by 5 or 6 people several times per day, then that's why they need re-decorating!!!
I've rented from Rhapsody for two years now, and they've been great and we've had no problems at all. If you are a normal human who looks after other peoples stuff, has good manners and says please and thank you, then you will have no issue with these guys.
Comment on agent fees
The fees were as expected.
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