Martin & Co
Wokingham, RG40
4.7/5, 41 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
92% lettings fee satisfaction

“Excellent Service Highly Recommend...”

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Sep 18,2018
Minithumbup
By: 'Nick M'
Sep 18,2018
10 people found
this helpful
We had a really positive experience buying our house via Martin & Co and in particular with estate agent Paul Draper. We found him friendly approachable and professional. His knowledge of the area was excellent and he definitely helped us push the purchase of our dream property right through to completion. Highly recommend these guys!
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Opening Hours
Address

Martin & Co
52 Peach Street
Wokingham
Berkshire
RG40 1XG
0118 334 2389

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £241,000 £620,000
Lettings 100% 92% £825 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 11 1 11 0 13 1 1 1
Areas covered
  • RG40
  • RG7
  • RG45
  • RG41
  • RG12
  • RG42
  • SL5
  • GU25
  • SL3
  • RG9
  • RG10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS The Guild
Latest Properties

No Properties

“Paul Draper – Excellent Service - Good communication throughout with Fantastic support every step of the way...”

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Jun 13,2019
Minithumbup
By: 'Yuvaraj'
Jun 13,2019
3 people found
this helpful
Very good level of service. The correct level of contact and very approachable at all times. Ensured the process was as painless as possible. The whole experience was handled very professionally and I was always made aware of how things were going....
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“Efficient and hard working...”

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Feb 26,2019
Minithumbup
By: 'Happy Joe'
Feb 26,2019
5 people found
this helpful
We bought a lovely house in Wokingham through Martin and Co. Pretty much all my correspondence was with Paul. We were out of our comfort zone buying a property that needed extending. Paul recommended a good architect that was able to advise on what might ...
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Comment on agent fees
Not applicable I was the buyer
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“Paul is great!...”

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Feb 20,2019
Minithumbup
By: 'MATT MORRALL'
Feb 20,2019
6 people found
this helpful
Paul was great. He even arranged tradesment to access the house we were buying as we could not get there. He worked closely with the seller to organise this. He went over and above his duties and I will certainly be working with him again. ...
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Comment on agent fees
We were buying so no comment.
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By: Paul Draper
Feb 20, 2019
View all comments (1)
Thankyou Matt for your feedback & kind words. It was a pleasure doing business with you. ...

“Good communication throughout...”

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Sep 19,2018
Minithumbup
By: 'Michelle Hogg'
Sep 19,2018
8 people found
this helpful
We bought our house through Martin and Co. Paul was very communicative throughout the process and provided updates on the vendors position throughout....
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“Excellent Service Highly Recommend...”

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Sep 18,2018
Minithumbup
By: 'Nick M'
Sep 18,2018
10 people found
this helpful
We had a really positive experience buying our house via Martin & Co and in particular with estate agent Paul Draper. We found him friendly approachable and professional. His knowledge of the area was excellent and he definitely helped us push the purchase of our dream ...
read full review
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“House Sale July 2018...”

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Jul 05,2018
Minithumbup
By: 'Donky'
Jul 05,2018
11 people found
this helpful
I advertised my house through three (one of which was an online organisation) agents at different times over a period of 14 months. Over that period of time i had 18 viewings of which 14 were worthwhile, 4 couples seemed to have nothing to do that day. I checked ...
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Comment on agent fees
I find all estate agents fees totaly inapropriate to the actuall work involved.
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“Tenant's perspective...”

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Jul 03,2018
Minithumbup
By: 'Diamond'
Jul 03,2018
7 people found
this helpful
The team in Wokingham were excellent in liaising to get us moved in, in a timely fashion, at quite late notice. They really seem to serve both landlords and tenants which is refreshing and what makes them such a solid recommendation....
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Comment on agent fees
Overall good as fees are in line with the area and has a transparent total fee rather than sneaky divisions/ hidden charges that other agencies use
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“Very efficient and professional...”

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Jul 03,2018
Minithumbup
By: 'C.moriarty'
Jul 03,2018
6 people found
this helpful
From day one it was made clear that this is the estate agent I wanted to use as they where all about us and our needs with very fast replys to all communication and no question was a silly question....
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Comment on agent fees
Good did flat fair
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“Helpful and full of understanding...”

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May 09,2018
Minithumbup
By: 'Mrs S.'
May 09,2018
8 people found
this helpful
We had such a great experience working with Ms Meghan. She was really helpful and full of understanding. The biggest surprise was the card from company. So, on the very first day when we moved in in our new property, we found the lovely card ...
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Comment on agent fees
Really great and full of understanding & supportive.
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“Smooth Sale...”

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May 03,2018
Minithumbup
By: 'SophieH'
May 03,2018
12 people found
this helpful
I was very impressed with the attentiveness and friendliness of the staff especially Paul and Alice. It is key when going through such an important stage in life that you feel like you are looked after and I feel like Martin & Co did this very ...
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Comment on agent fees
Bought house not sold
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“We can't praise the lettings staff enough! The team, led ......”

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Dec 06,2017
Minithumbup
By: 'Mr and Mrs T'
Dec 06,2017
8 people found
this helpful
We can't praise the lettings staff enough! The team, led by Erica, is incredibly professional, always helpful and always reassuring. Our properties are well looked after and we are regularly informed of any maintenance issues. These issues are dealt with speedily and arising costs are ...
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Comment on agent fees
Good
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“Fantastic support and commitment from Paul, that could not be ......”

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Nov 08,2017
Minithumbup
By: 'Jezzer and Mezzer'
Nov 08,2017
14 people found
this helpful
Fantastic support and commitment from Paul, that could not be faulted. Thank you Paul for getting our sale over the line. You are a star....
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Comment on agent fees
Ok
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“Paul at Martin & Co was very professional. He did a ......”

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Oct 10,2017
Minithumbup
By: 'Jessica'
Oct 10,2017
13 people found
this helpful
Paul at Martin & Co was very professional. He did a great job in helping to communicate between us and the seller to complete on our property with a tight deadline. Thank you....
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Comment on agent fees
N/A
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“Great service, quick and effective. Paul kept us up to ......”

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Oct 04,2017
Minithumbup
By: 'Row'
Oct 04,2017
12 people found
this helpful
Great service, quick and effective. Paul kept us up to date every step of the way. Thanks for your help ....
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Comment on agent fees
N/a
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“Incredibly impressed with the team at Wokingham and in particular ......”

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Sep 08,2017
Minithumbdown
By: 'Mr Davis'
Sep 08,2017
13 people found
this helpful
Incredibly impressed with the team at Wokingham and in particular with Paul Draper the Sales Manager. Over the last 10 years we have purchased and sold 40+ properties and dealt with many estate agents and i can honestly say that Paul has been by far one of ...
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Comment on agent fees
i was purchasing, so cannot comment on fees.
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“Absolutely incompetent branch. Error after error. Figures incorrect when asking ......”

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Aug 25,2017
Minithumbdown
By: 'Gary'
Aug 25,2017
3 people found
this helpful
Absolutely incompetent branch. Error after error. Figures incorrect when asking for fees. Trying to charge me more than what I had signed in the terms of business. Then when told a 6 month break clause had been agreed by Sam. 3 days before moving in, told this ...
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Comment on agent fees
Stick to 1 figure instead of trying to change the goalposts each time Did nothing to earn them
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By: Mike Townend
Sep 25, 2017
View all comments (1)
I very much regret the confusion, mainly due to the fact that another Martin & Co branch manages the relationship with the landlord and charges higher fees that we do. I have explained the situation to 'Gary' and have ensured that he has only paid our much lower fees of £340. ...

“I first met Paul Draper in early 2016 when we planned ......”

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Aug 21,2017
Minithumbup
By: 'Neville Hobson'
Aug 21,2017
11 people found
this helpful
I first met Paul Draper in early 2016 when we planned to put our property on the market. Our plans took much longer to become firm and so it was early 2017 when we were ready. I immediately thought of Paul and made the call. As the ...
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Comment on agent fees
Very reasonable.
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“We recently purchased a house through Paul. He provided us ......”

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Aug 16,2017
Minithumbup
By: 'Darren Thorne'
Aug 16,2017
13 people found
this helpful
We recently purchased a house through Paul. He provided us with brilliant service all the way through, kept us regularly updated with the purchase of the house and would even message us when he wasn't working. We will definitely be going back to him if ...
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“Although i ended up taking a property from another agency ......”

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Aug 12,2017
Minithumbup
By: 'Jonny K Solomon'
Aug 12,2017
9 people found
this helpful
Although i ended up taking a property from another agency i've got to admit, i've never experienced such level of caring and dedicated customer service. Inquiring, asking, ensuring i am satisfied and engaged throughout the process. To make a long story short i really got ...
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Comment on agent fees
Quite low compared to others, especially the "big guys"
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“Paul has gone above and beyond to keep us in ......”

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Jul 31,2017
Minithumbup
By: 'Melvyn & Gillian'
Jul 31,2017
13 people found
this helpful
Paul has gone above and beyond to keep us in the loop at all times with our purchase and been very patient with us as our sale took quite a while to go through. Thank you for all your help...
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“Paul provided an exceptional service. Whilst he was away I ......”

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Jul 25,2017
Minithumbup
By: 'Kate'
Jul 25,2017
14 people found
this helpful
Paul provided an exceptional service. Whilst he was away I had 2 appointments at the house for builders and surveyors and both times the Agent let me down which was very disappointing and inconvenient. Other than that, happy with service....
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Comment on agent fees
n/a
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“Paul and Megan were the two staff members we dealt ......”

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Jul 11,2017
Minithumbup
By: 'Chris and Catherine.'
Jul 11,2017
14 people found
this helpful
Paul and Megan were the two staff members we dealt with more. They were always polite and helpful when we needed advice. They were very smartly dressed and had a happy disposition when showing round prospective buyers. We thank you all for your efforts in ...
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Comment on agent fees
Good.
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“Martin & Co benefits from the enthusiasm of being a fairly ......”

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Jul 06,2017
Minithumbup
By: 'J & L Read'
Jul 06,2017
13 people found
this helpful
Martin & Co benefits from the enthusiasm of being a fairly new company and the friendliness of being a 'family run' business. We have had one property purchase transaction and two tenant rental arrangements with M&C so we have dealt with most members of the ...
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Comment on agent fees
Very good.
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“When I decided to put my Home on the market ......”

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Jul 04,2017
Minithumbup
By: 'Paolo Giacon'
Jul 04,2017
13 people found
this helpful
When I decided to put my Home on the market I contacted few Estate Agents in order to figure out what was a reasonably achievable market value, the applicable Agent's fees and their ability to contact perspective buyers. Paul gave me the supporting confidence to ...
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Comment on agent fees
I could be a bit lower I think .
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“We were really impressed with Martin & Co in Wokingham. All ......”

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May 05,2017
Minithumbup
By: 'The Wights'
May 05,2017
16 people found
this helpful
We were really impressed with Martin & Co in Wokingham. All the staff we dealt with were brilliant! Our agent was Paul who worked tirelessly and professionally to secure a sale on our house. No one could have done a better job. We also dealt with ...
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Comment on agent fees
Extremely reasonable considering the amount of effort that went into selling our house.
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“Professional, proactive, pleasant, helpful and knowledgeable are some of the ......”

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Apr 29,2017
Minithumbup
By: 'Mrs R'
Apr 29,2017
17 people found
this helpful
Professional, proactive, pleasant, helpful and knowledgeable are some of the positive words i would use to describe Paul. He knows the local area and has a friendly manner which is reassuring for both buyers and sellers. I would strongly recommend Paul as the man to ...
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Comment on agent fees
they were at a locally reasonable rate
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“Good customer service, a quick and easy process, and very ......”

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Mar 13,2017
Minithumbup
By: 'Natasha'
Mar 13,2017
14 people found
this helpful
Good customer service, a quick and easy process, and very good fees. A great letting agent. Thank you for all your help....
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“Helpful, friendly and kind - Martin & Co Wokingham (Especially Emma ......”

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Mar 09,2017
Minithumbup
By: 'Josh'
Mar 09,2017
13 people found
this helpful
Helpful, friendly and kind - Martin & Co Wokingham (Especially Emma and Meghan) know what they're doing when it comes to service! They were always willing to help and go that extra mile to make sure we were happy and comfortable as tenants. From day one ...
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Comment on agent fees
Much less than others!
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“From start to finish i was offered excellent service.what ......”

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Oct 12,2016
Minithumbup
By: 'Georgina Underwood'
Oct 12,2016
14 people found
this helpful
From start to finish i was offered excellent service.what ever i needed, i was provided with in a timely manor. thanks girls!...
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Comment on agent fees
Excellent
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“I would highly recommend Martin and Co as an Estate ......”

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Aug 16,2016
Minithumbup
By: 'seller's daughter'
Aug 16,2016
25 people found
this helpful
I would highly recommend Martin and Co as an Estate Agent. My mother sold her property through them and she was given great support and understanding especially by Paul and Erica. I felt that they both went above and beyond - thank-you....
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Comment on agent fees
very fair
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At Martin & Co, our customers are important to us, and we believe you have the right to a fair, swift and courteous service at all times.

If you have a complaint about the service that you have received from the Martin & Co local office you should put your concerns in writing to them directly. The correspondence will be acknowledged within 3 working days. The matter will then be investigated and a full response sent to you within 15 working days.

If you feel the matter remains unresolved you need to address your complaint to the Proprietor at the office, who will conduct an investigation and respond with a final viewpoint.

In the unlikely event that you remain dissatisfied then you may refer the matter to The Property Ombudsman (TPO) at the following address:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

www.tpos.co.uk
Last updated at 12:20 PM 25/11/2019 by Mike Townend

Awards won by Martin & Co, Wokingham RG40 1XG


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