SimplyLet Guildford
Guildford, GU2
2.5/5, 6 reviews
33% recommended
0% lettings valuation accuracy
75% lettings fee satisfaction

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“Excellent service, can't fault it. Very helpful staff, fair, no ......”

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Sep 17,2018
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Ben
By: 'Jamie'
Sep 17,2018
0 people found
this helpful
Excellent service, can't fault it. Very helpful staff, fair, no problems. Deposit back as planned. The bad reviews are probably by students who wrecked the houses and didn't get their deposit back! (Why did they need to redecorate before leaving!!)
Comment on agent fees
Fair
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Latest Reviews

View all Reviews 6
1st Jul 2020
reviewed by 'dorana'
“A TERRIBLE agency in ALL aspects of the business. Do NOT recommend it at all. They take advantage of landlords ......”
7th Mar 2020
reviewed by 'Me'
“The owner Ben has on different occasions behaved in a completely unprofessional/unethical way - sadly I can't share details ......”
17th Sep 2018
reviewed by 'Jamie'
“Excellent service, can't fault it. Very helpful staff, fair, no problems. Deposit back as planned. The bad reviews are probably ......”
2nd May 2018
reviewed by 'Karl'
“The Simplylet staff, Ben in particular, has been quick to respond to queries, offering guidance to the best options available ......”
14th Sep 2017
reviewed by 'Me'
“The worst letting agent around,rude,arrogant ,and bullying tactics in my opinion.extortionate fees,when complaints are made like ......”
6th Jul 2015
reviewed by 'GuildfordConcerned'
“One of the worst experiences of my life. The staff are unpleasant, verging on cruel, and consistently rude, arrogant and ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

SimplyLet Guildford
4 Guildford Park Road
Guildford
Surrey
GU2 7ND
01483 459 360

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 75% £550 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 2 2 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“A TERRIBLE agency in ALL aspects of the busin......”

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Jul 01,2020
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Ben
By: 'dorana'
Jul 01,2020
0 people found
this helpful
A TERRIBLE agency in ALL aspects of the business. Do NOT recommend it at all. They take advantage of landlords as well as of tenants. Guildford Borrow Council is aware of the many complaints. I'm surprised they still trading with so many unsatisfied landlords and ...
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“Choose a more professional one....”

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Mar 07,2020
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Ben
By: 'Me'
Mar 07,2020
0 people found
this helpful
The owner Ben has on different occasions behaved in a completely unprofessional/unethical way - sadly I can't share details online for privacy but rest assured, you're MUCH better off somewhere else. Read the other comments too and see the pattern....
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“Excellent service, can't fault it. Very helpful staff, fair, no ......”

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Sep 17,2018
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Ben
By: 'Jamie'
Sep 17,2018
0 people found
this helpful
Excellent service, can't fault it. Very helpful staff, fair, no problems. Deposit back as planned. The bad reviews are probably by students who wrecked the houses and didn't get their deposit back! (Why did they need to redecorate before leaving!!)...
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Comment on agent fees
Fair
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“Fast Service...”

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May 02,2018
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Ben
By: 'Karl'
May 02,2018
0 people found
this helpful
The Simplylet staff, Ben in particular, has been quick to respond to queries, offering guidance to the best options available to me in accommodations across Guildford. On one occasion, the internet kept slowing down for a couple of weeks and it's vital that my house ...
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“The worst letting agent around,rude,arrogant ,and bullying tactics ......”

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Sep 14,2017
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George
By: 'Me'
Sep 14,2017
2 people found
this helpful
The worst letting agent around,rude,arrogant ,and bullying tactics in my opinion.extortionate fees,when complaints are made like the front door lock not working with four young girls alone in the property, they are met with rude,arrogance .and made to feel a ...
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Comment on agent fees
Disgusting
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“One of the worst experiences of my life. The staff ......”

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Jul 06,2015
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Ben
By: 'GuildfordConcerned'
Jul 06,2015
7 people found
this helpful
One of the worst experiences of my life. The staff are unpleasant, verging on cruel, and consistently rude, arrogant and I guess rather unsurprisingly, not particularly bright. Sadly we are still in a property managed by Simply Let so I am not keen to divulge ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by SimplyLet Guildford, Guildford GU2 7ND



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