De Vere Property Management
Poplar, London, E14
1.4/5, 33 reviews
15% recommended
100% lettings valuation accuracy
25% lettings fee satisfaction

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“An awful experience....”

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Sep 17,2018
Minithumbdown
By: 'Blake'
Sep 17,2018
12 people found
this helpful
The front door would not close. The bath would not drain and you could consistently smell effluence throughout the house. The bed was broken upon arrival and still not fixed by departure.
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Latest Reviews

View all Reviews 33
8th Jan 2021
reviewed by 'Cheima'
“They are thieves and liars!!! WORST AGENCYThis is a company that has no sense of service - money comes first. ......”
24th Nov 2020
reviewed by 'Aurora'
“If only I can put 0 stars! The worst possible agency ever! Once you sign the contract - forget about them ......”
23rd Sep 2020
reviewed by 'Tania'
“WARNING! PLEASE AVOID THIS AGENCY!I've waited to have my deposit back almost 3 months. Firstly, they didn't get the whole ......”
2nd Jun 2020
reviewed by 'Danielle'
“Sterling De Vere are the WORST estate agents ever, they provide awful service and they will do every thing possible ......”
7th May 2020
reviewed by 'Zsofia'
“Untrustworthy and unethical agency! I moved out 8 months ago and still fighting for my deposit!! They lie and give you ......”
3rd Apr 2020
reviewed by 'Antonio'
“Very bad service.I got a discont on the room and at the end of it I was supposed to ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

De Vere Property Management
120 Chrisp Street
Poplar,London
Greater London
E14 6NL
020 8610 9028

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 25% £500 £1,040
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 4 28 0 0 0 0 0 0
Areas covered
Services offered
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  • Block Management
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De Vere Property Management Branches (view all )
London, E14
London, IG11

“They are thieves and liars!!! WORST AGENCY...”

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Jan 08,2021
Minithumbdown
By: 'Cheima'
Jan 08,2021
0 people found
this helpful
They are thieves and liars!!! WORST AGENCY This is a company that has no sense of service - money comes first. We found a room at 1040 pounds all inclusive. When we signed the contract we asked again if the price included all charges and we ...
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“Ultimate scammers!...”

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Nov 24,2020
Minithumbdown
By: 'Aurora'
Nov 24,2020
1 people found
this helpful
If only I can put 0 stars! The worst possible agency ever! Once you sign the contract - forget about them - they disappear! We lived in their property for more than 3 years and oh my god .. I've seen it all! We have been left without ...
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“WARNING! PLEASE AVOID THIS AGENCY!I've wait......”

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Sep 23,2020
Minithumbdown
By: 'Tania'
Sep 23,2020
0 people found
this helpful
WARNING! PLEASE AVOID THIS AGENCY! I've waited to have my deposit back almost 3 months. Firstly, they didn't get the whole deposit back as there were extra utility bills to pay. Even if I read all contract carefully,there was a clausule about extra bills, but ...
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“Sterling De Vere are the WORST estate agents ......”

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Jun 02,2020
Minithumbdown
By: 'Danielle'
Jun 02,2020
0 people found
this helpful
Sterling De Vere are the WORST estate agents ever, they provide awful service and they will do every thing possible to scam you out of your money. I do not understand how they are still able to practice. What they do is definitely illegal. Arthur ...
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“Untrustworthy and unethical agency! Stay away!...”

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May 07,2020
Minithumbdown
By: 'Zsofia'
May 07,2020
2 people found
this helpful
Untrustworthy and unethical agency! I moved out 8 months ago and still fighting for my deposit!! They lie and give you false promises then suddenly you are over the timeframe to be able to claim it back from the deposit protection scheme directly so the only ...
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“Very bad service....”

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Apr 03,2020
Minithumbdown
By: 'Antonio'
Apr 03,2020
0 people found
this helpful
Very bad service. I got a discont on the room and at the end of it I was supposed to get a raise on the rent of a certain percentage: they didn't care and raised it more than what was supposed to be. I left ...
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“They are scammers. Rooms are awful, full of......”

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Mar 29,2020
Minithumbdown
By: 'Marco'
Mar 29,2020
0 people found
this helpful
They are scammers. Rooms are awful, full of mould and overprice. Clean service is not regular and sloppy. Furniture is old, dirty and shabby. Bathroom is the worst thing seen in my life. They don't return your deposit but use excuses to postpone....
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“EX-TENANTS: HOW TO GET YOUR DEPOSIT BACK...”

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Mar 26,2020
Minithumbdown
By: 'Amanda'
Mar 26,2020
0 people found
this helpful
For ex-tenants of Sterling De Vere who are struggling to get their deposits back, here is how I got our full amount of £700 back. If you are successful in getting yours back through this method in the future, please copy and paste for others who ...
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“I am giving them 1 star since I cannot give minus 1000...”

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Mar 04,2020
Minithumbdown
By: 'Raquel'
Mar 04,2020
1 people found
this helpful
I am giving them 1 star since I cannot give minus 1000. This is the worst agency with the worst kind of "people" I've ever seen in my life. They cheatted us showing pictures and videos of amazing rooms in amazing properties and pushing us to pay ...
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“The worst agency I dealt with...”

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Mar 03,2020
Minithumbdown
By: 'Ladislav'
Mar 03,2020
0 people found
this helpful
The worst agency I dealt with!!! Where to begin... It takes ages just to get keys of rented property then you will come into the flat which has no kitchen utensils (spoons, plates, mugs, etc..) it might have mold somewhere in the corner. When something ...
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“It is the worse customer service I have ever......”

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Oct 30,2019
Minithumbdown
By: 'Laura'
Oct 30,2019
2 people found
this helpful
It is the worse customer service I have ever experience in my life. This guys should not have permit to operate as state agents. I moved to this house on the 22 Oct. There were many things previously reported that weren't working properly. I reported them ...
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“DO NOT USE THIS AGENCY....”

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Aug 12,2019
Minithumbdown
By: 'Sophie'
Aug 12,2019
3 people found
this helpful
DO NOT USE THIS AGENCY. I have rented a room with Sterling for 10 months and it has been a horrible experience. Their customer service and general service overall has been awful. They took months to do much needed repairs, leaving the whole flat with NO ...
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“On one occasion left without running water fo......”

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Jul 01,2019
Minithumbdown
By: 'Matt'
Jul 01,2019
7 people found
this helpful
On one occasion left without running water for 3 weeks, with a continuous flooding kitchen area where waste water was over flowing out into the property. Another occasion left without heating or hot water for 4 weeks over the xmas period. Just out to make a quick ...
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“Avoid at all costs...”

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Jun 17,2019
Minithumbdown
By: 'No'
Jun 17,2019
8 people found
this helpful
Terrible contract with terrible terms, taking advantage of individuals who are in desperate need of accommodation. There is a term hidden in the contract that automatically renews your contract for 3 more months if you don't give a month's notice of leaving. This term is illegal ...
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“Agency to absolutely avoid!...”

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Jun 10,2019
Minithumbdown
By: 'Mehdi'
Jun 10,2019
6 people found
this helpful
I rented for 4 months a room in central London with this company. And I only had problems! Dirty bath, heating that stopped working every 2 weeks...Of course, when it's time to pay the rent, they're the first to call but when it's to deal with ...
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“AVOID...”

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May 31,2019
Minithumbdown
By: 'Ian'
May 31,2019
10 people found
this helpful
There's no end to how bad this company is. You'll wind up having to talk to half a dozen people to get your boiler fixed, and even then they'll sit on their hands for over a week. Had a rat problem, nothing was ever done ...
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“BEWARE - 4 WEEKS TO GET BACK DEPOSIT - V. DISHONEST...”

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May 20,2019
Minithumbdown
By: 'P'
May 20,2019
8 people found
this helpful
WORST AGENCY IN LONDON I belive the vast majority of reviews for this agent on review sites are fake or paid for. This agency is very unreliable, and the cut back on the so-called cleaning to 20 minutes every FORTNIGHT They never respond to emails, or ...
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“Criminal Company...”

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May 14,2019
Minithumbup
By: 'Angry'
May 14,2019
11 people found
this helpful
This company claims to be proud of it's "multi-awards" yet it isn't even listed correctly on this website. It's official profile has been deleted. This company has had three criminal convictions in 2018, the largest of which was for £167,000 for scam marketing tactics, as well fines ...
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Comment on agent fees
Extortionate, and one of their criminal convictions was around not disclosing these fees upfront.
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“An awful experience....”

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Sep 17,2018
Minithumbdown
By: 'Blake'
Sep 17,2018
12 people found
this helpful
The front door would not close. The bath would not drain and you could consistently smell effluence throughout the house. The bed was broken upon arrival and still not fixed by departure....
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“SHAME !!!...”

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Jul 19,2018
Minithumbdown
By: 'Aleksej'
Jul 19,2018
12 people found
this helpful
CASH GRAB Just got out of the office. I work night shifts and I had the biggest visit in McDonald's called BSV basically all the floor corners all the discussing stuff to scrape, stuff you won't even imagine doing as a live human being. For ...
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Comment on agent fees
Nothing sorry fees are terrible rent is sky high for the quality that they give but fees are their hidden ways to make poor people even poorer.
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By: Marcos
Apr 08, 2019
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This agency is a desgrace, I don't know why they still have customers: 1. They have no ethics, manners or whatsoever when you need their help, people in the office full of attitude. 2. They have endless bureaucracy to solve simple tasks such as internet. We are 4 days with no internet and they ask to send them a email????? like... hiw can you send emails if you don't have internet???? 3. They don't repect ethics, if you lose your keys with your wallet they will not open your door if you g ...

“Disgusting...”

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Jul 19,2018
Minithumbdown
By: 'Sam'
Jul 19,2018
10 people found
this helpful
This agency gives no damn about tenants privacy and UK law! They have no clue about what the UK law says about getting in anyone's house/room and break in anyone's room without informing the tenets!...
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Comment on agent fees
Bad
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“AVOID!...”

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Jun 22,2018
Minithumbdown
By: 'Alex'
Jun 22,2018
9 people found
this helpful
AVOID! Unprofessional and disrespectful! I made an appointment to view a room via Spare Room with Francisco, one of their agents in Landgon Park branch. I showed up at the agency just to find out that Francisco is off that day and also the room ...
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“Run Away!...”

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Jun 04,2018
Minithumbdown
By: 'LN'
Jun 04,2018
7 people found
this helpful
They are probably the worst agency in London, hidden behind a fancy office. Just summarising what happende while we were in a flat through Sterling DeVere - 1 Month without gas, instead of giving us a discount on the rent they gave us a bottle of ...
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Comment on agent fees
- £277 for single or £377 for a couple - When we became they clients couples were £100 cheaper, no idea why they increased the price by so much
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“A terrible experience...”

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Apr 30,2018
Minithumbdown
By: 'Antoine'
Apr 30,2018
9 people found
this helpful
It is true that the agents are nice at first when you contact them but don't get attracted by the apparent cheap price. The agents there are ready to have you sign a tenancy agreement without a proper visit. Then when you want to leave ...
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Comment on agent fees
Bad.
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“If i could give this estate agent a 0 or a ......”

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Feb 20,2018
Minithumbdown
By: 'Ex'
Feb 20,2018
9 people found
this helpful
If i could give this estate agent a 0 or a negative score i would. To give them a one star revuiew is generous. They will lie through their teeth, scam you, delay things, not reply, charge you unnecessarily and neglect you and your property (if ...
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Comment on agent fees
Overpriced for what they offer, they offer 'cleaning service and bills' STRAIGHT UP LIE. Cleaner wont come and the they will scam you on the bills
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“Completely unprofessional, property was over priced, no action taken on ......”

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Jun 17,2017
Minithumbup
By: 'Mark'
Jun 17,2017
7 people found
this helpful
Completely unprofessional, property was over priced, no action taken on rats in kitchen, broken smoke alarm, broken light bulbs in shared areas. i moved out in April and I'm still trying to get my deposit back....
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Comment on agent fees
Deductions made to my deposit for no reason. Still haven't actually received it
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“this agency is very efficient and they did great job ......”

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Sep 03,2014
Minithumbup
By: 'Fernando'
Sep 03,2014
0 people found
this helpful
this agency is very efficient and they did great job in keeping tenant happy. I stayed 13 weeks in a property and it was great.. i was very happy and the prices are good.. staff were helpful on the phone and emails. again i recommend this ...
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“These are the worst possible people and estate agents i ......”

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Aug 27,2014
Minithumbdown
By: 'Unhappy'
Aug 27,2014
8 people found
this helpful
These are the worst possible people and estate agents i have ever come across. They lie, intimidate you for payments and don't care for their tenants. When dealing with an issue with my room, was told it was my responsibility to sort it out and ...
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“THIS IS A WARNING: DO NOT USE THIS ESTATE AGENT!......”

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Aug 01,2014
Minithumbdown
By: 'Ex-tenant'
Aug 01,2014
6 people found
this helpful
THIS IS A WARNING: DO NOT USE THIS ESTATE AGENT! I say with a heavy heart that the worst 6 months of my life fell under this estate agency's tenure. I emplore you to stay away from these cronies. They are the biggest bunch of crooks ...
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What agent could do to change your mind?
STAY AWAY
Attached Filesnbsp;
Comment on agent fees
Massively overpriced for what the flat was. An absolute bodge job and the worst maintenance staff I have ever come across.
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“Normally, I do not write a reviews but this time ......”

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Jul 26,2014
Minithumbdown
By: 'Very'
Jul 26,2014
3 people found
this helpful
Normally, I do not write a reviews but this time I have decided to share my bad experience and maybe protect you. If you want to stay happy, PLEASE DO NOT RENT ANYTHING FROM THIS COMPANY. I have never met such a big lack of ...
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Comment on agent fees
The fees were also a joke. I have never heard about paying nearly 500 of the deposit for the room which already was damaged when we moved in. Plus the fees.... nearly half of this. I know they have to earn money but c'mon they rip off already the landlords from their rents from us, tenants.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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