1 Star Review
Sep 15,2018
By:
'notanaivestudent'
Sep 15,2018
Branch: Glasgow, 172 Woodlands Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G3
Branch: Glasgow, 172 Woodlands Road
Lettings (as a Tenant)
Postcode: G3
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people found
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Absolute worst year of my life battling with this estate agent. We moved into our flat, with tiles falling off, mould and damp throughout bedrooms and kitchen, stained carpets and thick layers of grease and grime everywhere. Many issues rose throughout the year and we brought them up over the phone/in person/via email and we were often ignored or told that the issue wasn't âbigâ enough for them to do anything about it. It took them over two weeks to send someone in to assess a leak from the ceiling (creating a pool of water) by which point we had moved out anyway! Their customer service was appalling, the state in which they presented the flat was shocking (especially when they later took 300 pounds of our deposit for 'cleaning' and say they clean every flat before tenants moving in, but I can assure no cleaner had ever stepped foot in that flat before we entered and the state we left it in was MUCH better than how we entered). I would never even contemplate about using this company in the future, my previous flat mates have rented another property off of them and are having the exact same issues all over again. I've heard many other horror stories from other students using them. Not worth the hassle at all. STAY AWAY.
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