“Cheap solutions for you, expensive end of term...”
1 Star Review
Sep 12,2018
By:
'Paul'
Sep 12,2018
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £560
Would you recommend?: No
Postcode: NE13
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £560
Postcode: NE13
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Great and friendly when collecting your rent and selling you their services, however will over exagurate to take money off you at the end of term and use cheap contractors during the term then price you up with expensive contractors' 'Estimates' when they expect you to pay for their dreamed up cleaning requirements.
Was a tennant for 4 years and 5 months, complained about damp for 4 years with solution not being found until the final year. In the meantime, I was loaned a dehumidifier and asked to shower with the window open in Winter.. The potential fix, as the roofer stated when leaving "That might not have fixed it if the wood is to far gone." I hope for the new tenants it is fixed as winter is approaching.
Over those years the maintanence on the property was done to a poor standard, to a point where we actually asked them not to send certain contractors out. With only their plumbing and heating contractors Tom and Alan actually being any good at what they do.
At the end of the property we were given a blown up figure of £295 to clean a property that we repainted and gutted for 3 days prior to handing the keys back.
If you're a tennant, I'd advise you to look elsewhere or document any communication you have with them during your tenancy, I did via Email.
If you are a landlord, perhaps use your own resources for mainanence as I would not recommend Rhapdosy.
Comment on agent fees
Fair
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