Pennycuick Collins
Birmingham, B16
1.3/5, 37 reviews
11% recommended
0% sales valuation accuracy
0% sales fee satisfaction
60% lettings valuation accuracy
16% lettings fee satisfaction



Property Features


“Completely ignore all communications...”

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Sep 12,2018
Minithumbdown
Lyndsey
By: 'Daniel'
Sep 12,2018
8 people found
this helpful
Awful company that took over the lease management for the Co-operative. They ignore your e-mails, never call you back when leaving a message, string things out for as long as possible and lie through their teeth in order to fob you off.
Comment on agent fees
They increased the fees but for absolutely nothing it seems.
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Opening Hours
Address

Pennycuick Collins
54 Hagley Road
Birmingham
West Midlands
B16 8PE
0121 456 1700

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £100,000 £250,000
Lettings 60% 16% £475 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 8 2 5 0 0 0 0 1 20
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“shambles. they manage a block of flats. roof ......”

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Mar 21,2024
Minithumbdown
By: 'Steve'
Mar 21,2024
0 people found
this helpful
shambles. they manage a block of flats. roof been leaking for 8 months, nothing done to repair besides sending expensive surveyors in to confirm the roof needs repair. their cost to repair is 3 time my own quotes but they wont do the work due to lack ...
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“OMG they are a complete rip off.. Our fees fo......”

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Nov 28,2023
Minithumbdown
By: 'Heath Tredell'
Nov 28,2023
1 people found
this helpful
OMG they are a complete rip off.. Our fees for their "management" of our flat is nearly £4,000/year. They are by far the highest charges and you see no benefit at all...
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“Well pennycuick collins have been the manag......”

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Aug 13,2023
Minithumbdown
By: 'Andrew Brass'
Aug 13,2023
2 people found
this helpful
Well pennycuick collins have been the management company for the Claremont development in Bilston for a number of years. In that time the estate has turned into a rat infested tip, with overflowing bins, and general rubbish obstructing all the walkways at the rear of ...
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“Absolutely disgusting company who don’t care ......”

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Mar 13,2023
Minithumbdown
By: 'Disgusted'
Mar 13,2023
2 people found
this helpful
Absolutely disgusting company who don’t care about anyone but themselves!! Claim to service their properties but where is the evidence?? Health and safety on their sites-a joke. Claim to visit my site but don’t let us leaseholders know-afraid of being confronted I think!!!...
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“No Service...”

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Feb 25,2023
Minithumbdown
By: 'Penelope Goodrum'
Feb 25,2023
1 people found
this helpful
I have been waiting for over 16years for Pennycuick Collins to deal with my unsafe, unusable garage. Two Formal Complaints to senior staff were just ignored. I am in my late 70’s and not in good health. I own my flat pay a service charge ...
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“Very unprofessional, before we moved they sai......”

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Sep 29,2022
Minithumbup
Jack
By: 'Kagid'
Sep 29,2022
2 people found
this helpful
Very unprofessional, before we moved they said they would "REPAIR" the balcony but they never did. The balcony was full of bird poop. Balcony door/windows, kitchen and bedroom windows were all so bad. All we ask was paint and we'll do the painting they ...
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“Completely unprofessional, don't respond to e......”

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Sep 15,2022
Minithumbdown
By: 'Pammy'
Sep 15,2022
1 people found
this helpful
Completely unprofessional, don't respond to emails or phone calls. Keep promising to do stuff but never do. Don't know what they do with all the money they get from our properties. They certainly don't spend it on us. Waste of space....
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“Pennycuick are greedy and impolite. They take......”

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Sep 05,2022
Minithumbdown
By: 'Steven'
Sep 05,2022
1 people found
this helpful
Pennycuick are greedy and impolite. They take far too much money for poor service and lack of professional digression. Can't remember when the grass was last cut or the windows cleaned. Diabolical....
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“Rob from the poor to give to the rich. Corpo......”

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Aug 16,2022
Minithumbdown
By: 'Robin'
Aug 16,2022
6 people found
this helpful
Rob from the poor to give to the rich. Corporate fever at it's best. See Pennycuick Collins photographs on Facebook they are dining out drinking fine wine and food on our money. It needs stopping now. We may live in a grade two listed property ...
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“Pennycuick are rude, unprofessional, incompet......”

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Aug 16,2022
Minithumbdown
Lyndsey
By: 'Anon'
Aug 16,2022
3 people found
this helpful
Pennycuick are rude, unprofessional, incompetent and take unreasonable extortionate amounts of money from residents! They do not even use the money to do what they say they will do. Pennycuick are thieves and will involve their solicitors (which residents then have to pay for) for ...
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“This company charge extortionate amounts of m......”

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Aug 12,2022
Minithumbdown
By: 'Lee'
Aug 12,2022
4 people found
this helpful
This company charge extortionate amounts of money to their customers for service charges. They send you bills with no notice to pay and cannot be reached by telephone. Absolutely terrible service and very, very inconsistent....
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“Awful company that rip people off - avoid at all costs...”

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May 22,2022
Minithumbdown
Lyndsey
By: 'Daniel A. Smith'
May 22,2022
3 people found
this helpful
Awful company that abuse service charges and rip tenants off. They've ripped everybody in my block off including the Co-op for ridiculous service charges that have at-least doubled since they became the service agents, using tradespeople from miles away to inflate costs, charging for services ...
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“Never go with these people they are disgrace ......”

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Feb 21,2022
Minithumbdown
By: 'George Michael'
Feb 21,2022
2 people found
this helpful
Never go with these people they are disgrace to the world they lie and they never carry out repairs worse estate agent in the world...
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“This company is utter shambolic , they don't......”

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Dec 15,2021
Minithumbdown
By: 'Richard'
Dec 15,2021
2 people found
this helpful
This company is utter shambolic , they don't return calls ... As a maintenance company we've never had AGM's so we can hold them to account about our property concerns and issues.. the prices for works carried out seems to be massively inflated.. avoid this company at ...
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“Absolutely terrible. Avoid at all costs! Unless you like speaking to The Property Ombudsman...”

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Oct 29,2021
Minithumbdown
Nash
By: 'Sandra'
Oct 29,2021
4 people found
this helpful
Absolutely terrible. Avoid at all costs! I have been chasing my holding deposit since August 2021. Were now a couple of days away from November and no success. I have called the office several times, left voicemails and no one has responded. After calling many times ...
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“Ross and the team did an excellent job.Though......”

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Jun 28,2021
Minithumbup
Ross
By: 'Krysel'
Jun 28,2021
1 people found
this helpful
Ross and the team did an excellent job.Though we had to adjust the move in date but it’s alright as the landlord needs to met the safety checks for the electric fittings of the house we are renting. I highly recommend Pennycuick Collins ...
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“Staff is extremely rude and nasty to talk to ......”

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Jun 10,2021
Minithumbdown
By: 'Man'
Jun 10,2021
7 people found
this helpful
Staff is extremely rude and nasty to talk to very bad communication, they are robbing us we paying way too much for a very little work they doing, I wish I could exit these,...
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“Lazy, bone idol, poor communication, complain......”

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Dec 10,2020
Minithumbdown
Nash
By: 'Bapinder'
Dec 10,2020
10 people found
this helpful
Lazy, bone idol, poor communication, complaints department Nash is a joke. Should be called the Junk department. Left several messages for Abigail, too busy to reply to left voicemails, email, messages left with other members of staff. Stay away as far as possible, avoid at ...
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“Communication is terrible. They've produced......”

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Nov 19,2020
Minithumbdown
Lyndsey
By: 'Chad'
Nov 19,2020
9 people found
this helpful
Communication is terrible. They've produced charges which they're unable to verify, and when challenged they sent the same responses, despite the fact some of the things we were being billed for were not on site - example "gym cleaning costs". We have no gym. Their ...
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“Robbing Rogue Traders...”

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Sep 18,2020
Minithumbdown
By: 'P'
Sep 18,2020
8 people found
this helpful
They are absolutely disgraceful! S/C has gone from £2,500 pa to £14,000 pa. Most flats are bought outright, mostly by Pensioners! We are being told we must pay for asbestos removal & new roof while scaffolding in situ! We have contacted a Solicitor to fight this ridiculous ...
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“Complete cowboys...”

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Jun 22,2020
Minithumbdown
Lyndsey
By: 'Jack'
Jun 22,2020
7 people found
this helpful
The Co-operative is the landlord of my block, but since Pennycuick Collins became the managing agents the service charges have tripled, and the work being carried out has either been unnecessary or to a very poor standard. I've raised this with them on several occasions ...
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“Money grabbing swines! Extortionate service c......”

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Mar 18,2020
Minithumbdown
By: 'Indi'
Mar 18,2020
10 people found
this helpful
Money grabbing swines! Extortionate service charges. I have recently moved into my rental property and have seen how absolutely little these ** do. Cars get stolen from the car park and they are yet to bring in cctv, which they have been telling me for years ...
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“They extort money out of property owners, abu......”

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Jan 16,2020
Minithumbdown
By: 'Daniel'
Jan 16,2020
8 people found
this helpful
They extort money out of property owners, abusing service charge accounts for their own benefit. Complete *. NEVER deal with this company. How is it companies like this get away without being shut down?...
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By: Pennycuick Collins
Jan 21, 2020
View all comments (1)
We are sorry to read your review and we would be grateful for an opportunity to discuss your concerns directly with you. As such, we kindly ask that you contact our offices to discuss this further on 0121 456 1700. Thank you. ...

“Service charge management...”

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Aug 31,2019
Minithumbup
By: 'P'
Aug 31,2019
2 people found
this helpful
We have been more than happy with the service provided by Pennycuick Collins since we invited them to become manging agents for exclusive residential development just over a year ago. Dale Jones and his team respond swiftly and effectively to any issue we raise and ...
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“Daylight robbery !...”

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Jan 26,2019
Minithumbdown
Lyndsey
By: 'Batman'
Jan 26,2019
14 people found
this helpful
They have caused havoc for its residents. Trying to pay the huge amount they want every year is daylight robbery by them. Over the years they have received millions from the residents and in return did very little. The state of the properties mould in ...
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Comment on agent fees
The astronomical amount and no logical reason for it except greed
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“Completely ignore all communications...”

Share on :
Sep 12,2018
Minithumbdown
Lyndsey
By: 'Daniel'
Sep 12,2018
8 people found
this helpful
Awful company that took over the lease management for the Co-operative. They ignore your e-mails, never call you back when leaving a message, string things out for as long as possible and lie through their teeth in order to fob you off....
read full review
Comment on agent fees
They increased the fees but for absolutely nothing it seems.
Was this helpful? Yes

“Awful...”

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Mar 19,2018
Minithumbdown
By: 'ARBS'
Mar 19,2018
11 people found
this helpful
Would give zero stars if I could! Definately avoid if you want to protect your investment!! Have left our property to fall into a dire state of disrepair. I have been in my property for ten years and in that time all I have seen ...
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Comment on agent fees
Very Bad!
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“AVOID AVOID AVOID!!We got rid of these money grabbers ......”

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Jan 20,2017
Minithumbdown
By: 'Terry'
Jan 20,2017
12 people found
this helpful
AVOID AVOID AVOID!! We got rid of these money grabbers and got our own agents in. It felt like we were being mugged every month. Service charge increased year on year with never any work being done. 3 years on, the development has never looked better, ...
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Comment on agent fees
Goes up year on year and they do nothing. It was up to £2000 and that was nearly 4 years ago before we binned them off.
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By: Raj
Jun 10, 2021
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How did you get rid of them, I wish I could too. ...

“Absolutely awful service. Do not use this company for property ......”

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Jul 07,2016
Minithumbdown
By: 'charliesays'
Jul 07,2016
8 people found
this helpful
Absolutely awful service. Do not use this company for property management! It takes ages to get anything done!!! We had a full time caretaker replaced by cleaners, hence the barrier never works, the front door breaks, the chute is constantly blocked and the recycling is ...
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What agent could do to change your mind?
Bad, ‚£110 per month!!!!!
Attached Filesnbsp;
Comment on agent fees
Bad, ‚£110 per month!!!!!
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By: b
May 30, 2017
View all comments (2)
Please explain why the live-in caretaker has still not been replaced? And why we are still paying the same for a poorer service? Why was there no fire notices up until AFTER a fire? The last policeman that came here said it was fine until the last few years until you got rid of the concierge. Why is there still just a hole where the flat burned out? ...

“Pennycuick took over management of our property January 1st, 2016 and ......”

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Apr 07,2016
Minithumbdown
By: 'Mr.'
Apr 07,2016
11 people found
this helpful
Pennycuick took over management of our property January 1st, 2016 and so far I have found their attitude to be rude and uncaring. I have spoken to a girl, whose name I will not reveal, but her consistent ignorance to see the point I was trying ...
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Comment on agent fees
Currently acceptable - as they keep telling me - lets see what happens after the first 12 months!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Pennycuick Collins, Birmingham B16 8PE



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