I have been dealing with Base Property for the last 3-4 years. I am a ¢â‚¬Å“Landlord¢â‚¬Â, renting property in G.M.V. - London. The staff at BASE PROPETY (at least those I know) has got a certain approach to their job that not many have nowadays. Perhaps many are not able to do it, because they lack the ingredients necessary .No matter that it is a stressful and mercilessly competitive business - at BASE PROPERTY they have succeeded to keep them above the strictly soulless utilitarian formalism (it is my personal experience). The market relationships - especially in the city like London - are rarely more than costumer-client vulgarized hypocrisy.
That is why one must give all the credit to the personal at BASE PROPERTY, for wisely protecting the personal interaction with their clients, no matter that they may be described as ¢â‚¬Å“LADLORD or TENANTS¢â‚¬Â. Good to know that the persuasive models making machine of the industrial establishment is incapable to mash up everyone.