“Very poor and unprofessional Agent...”
1 Star Review
Sep 09,2018
By:
'F'
Sep 09,2018
Branch: Birmingham, 102 Colmore Row
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B1
Branch: Birmingham, 102 Colmore Row
Lettings (as a Tenant)
Postcode: B1
2
people found
this helpful
I was harassed to sign all the paper work and pay all their fee's. Then after collecting my keys i was shockes to learn they were the wrong keys. I was unable to enter the property and when I phoned the team was told their is nothing they can do and I would have to wait till the next time. Even after making it clear to them I had come all the way from London with no where else to stay they did not do anything further. The next day they insisted that I was at fault and would send someone around, which took over 2 hours whilst my pregnant wife had to wait for them. The agent who arrived soon realised that I was indeed correct and after numerous attempts ended up arranging for a locksmith.
Furthermore we had multiple issues which they took a long time in dealing with. Often they inappropriately charged the landlord for things that could have been dealt with in a much simpler manner.
Very poor letting agents for both tenant and landlord, STAY AWAY!!!
Comment on agent fees
Extortionate, and highly inappropriate. They do nothing for their fee's.
2
people found
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