We brought a property through Horts estate agents and Victoria was our contact from start to finish. We fell in love with the property straight away but had a number of viewings before we decided to buy it. This was never a problem and Victoria always managed to fit us in. Her customer service skills were excellent and we were kept informed very frequently of progress on the transaction. Our solicitors were a nightmare and it was lovely that Victoria took a strong role in helping us hurry them along. She really was fantastic, from start to finish. If we were ever looking to sell or move we would defiantly use Horts and preferably Victoria. Donna also dealt with the sale of the property and her service was excellent also. We were so glad to have Horts as our estate agents they were amazing!!