100% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
96% lettings fee satisfaction
Sep 03,2018
Sep 03,2018
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David showed immense professionalism, was always available when I needed him and offered us a very quick turn around on approval for our new flat. Highly recommended!
Comment on agent fees
Normal fees all very well explained
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Latest Reviews
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reviewed by 'Charlotte & Walker'
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reviewed by 'KB'
2nd Dec 2019
reviewed by 'Ollie Cann'
26th Nov 2019
reviewed by 'Jonny Barton'
Opening Hours
Address
Keating Estates Ltd
427 Coldharbour Lane
Brixton,London
Greater London
SW9 8LH
020 7095 5777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £315,000 | £12,000,000 |
| Lettings | 89% | 96% | £365 | £4,203 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 198 | 5 | 45 | 0 | 45 | 1 | 3 | 0 |
Areas covered
- SE5
- SW2
- SE15
- SW9
- SE22
- SW4
- SE21
- SE24
- SE27
- SW11
- SE11
- SW8
- SE17
- SW12
- SE23
- SW16
- SE4
- SW17
- SE8
- SW3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Keating Estates Ltd Branches (view all )
Featured Review
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May 20,2019
May 20,2019
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I was looking to sell my flat in Brixton and had tried another estate agents previously. Keating were refreshingly different. Grace Noton was grounded and meticulous in her approach and did not simply oversell or tell me - or the buyers - what she thought ...
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Comment on agent fees
Fees were competitive.
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May 03,2019
May 03,2019
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Sophie helped my girlfriend and I find our new Brixton flat. Compared to other agencies we reached out to, Keating Estates and Sophie offered the highest level of service throughout. From quick e-mail responses, to painless viewings, texts on her day off to tell us ...
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Apr 29,2019
Apr 29,2019
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Gemma was so professional, trustworthy and had a detailed understanding of the market. We really appreciated that Gemma quickly grasped what was important to us and worked with us for more than 5 months to find the right home without ever being pushy. We are so ...
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May 14,2019
May 14,2019
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Everyone I dealt with at Keating Estates was helpful, professional and friendly. Any problem I had was sorted out immediately and I felt like I was being looked after well....
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Dec 02,2019
Dec 02,2019
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David was very helpful throughout the whole process and always happy to be contacted about any queries. Thanks again David...
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Nov 26,2019
Nov 26,2019
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Gemma was honest, knowledgeable and easily contactable throughout the process of viewing the house, putting an offer in and setting up the sale. She was a massive help for us. I would 100% recommend her....
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Nov 22,2019
Nov 22,2019
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David was very helpful in securing a tenancy in the Brixton area recently, good communication and quick updates at all times....
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Nov 14,2019
Nov 14,2019
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David was fantastic, friendly and incredibly helpful every step of the way! He helped find solutions to problems and was responsive to all my concerns and questions....
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Nov 13,2019
Nov 13,2019
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David was a great help in ensuring a speedy process navigating the London rental market. Clear and quick communication meant we were able to secure the desired property within a very short period of time for a great price. When I next see David walk ...
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Nov 12,2019
Nov 12,2019
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David was a fantastic agent when we were looking for a property in the notoriously competitive London market. We love the property which we have managed to secure and David has made the experience stress free and easy!...
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Nov 12,2019
Nov 12,2019
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David always responds quickly and was extremely helpful in securing us a flat, after we had been looking for a long time....
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Nov 11,2019
Nov 11,2019
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David was incredibly helpful and responsive throughout our property search. We are incredibly happy with our new place and would really recommend his services....
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Nov 06,2019
Nov 06,2019
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David has been extremely helpful during the process of securing our new flat. His swift responses and clear emails have made the whole process effortless....
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Nov 04,2019
Nov 04,2019
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David has made this process stress free and has been a great help in securing our property! Communication is excellent and very happy with the support he has offered throughout the process....
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Nov 01,2019
Nov 01,2019
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Good local property market knowledge. Fairly-priced service. Provided timely notice and feedback during viewings. Helped with getting from exchange to completion and kept buyer updated of progress....
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Oct 30,2019
Oct 30,2019
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Gemma was excellent and a real pleasure to deal with. She made a complicated process much simpler and easier to understand....
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Oct 29,2019
Oct 29,2019
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Gemma has been an absolute pleasure to deal with. She found my property for me and then has successfully found buyers for it now that I've decided the time is right to move out of town. I couldn't recommend her more highly....
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Oct 29,2019
Oct 29,2019
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Gemma was super attentive from the first moment we spoke, which made her stand out amongst any other call I had with an estate agent!
Overall super happy with the attention we received and how proactive she was with us....
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Oct 28,2019
Oct 28,2019
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David was really helpful when helping us to secure our property. He was always on hand at a moments notice to answer any queries we had during the process...
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Oct 28,2019
Oct 28,2019
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David has been so helpful with finding us a new flat! He's made the process so easy and has always been available to speak whenever we have any questions. Would highly recommend if you want a stress free move!...
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Oct 22,2019
Oct 22,2019
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David has been fantastic in finding us a property. He was very good at listening to our requests and we were very impressed with the experience overall. I would recommend his services to anyone looking for a property in the area....
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Oct 22,2019
Oct 22,2019
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Sophie was extremely helpful, thorough and prompt. We really appreciate her help as she made the process easy. Importantly, she gave honest advice which is far more valuable than a "sales pitch"....
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Oct 21,2019
Oct 21,2019
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David was excellent in helping us secure our property. He was always available to talk and help us with the process, and we were really happy with his support....
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Oct 21,2019
Oct 21,2019
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David was extremely helpful and attentive throughout the process. He was always available to answer questions at short notice and was quick to show a wide range of properties...
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Oct 19,2019
Oct 19,2019
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David responded to all my queries very quickly and very helpfully, making the letting process very smooth and quick, would definitely recommend...
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Oct 16,2019
Oct 16,2019
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In summary a pleasure to deal with! We sold our Brixton flat through Keatings. The Keatings team made us feel confident throughout the whole process, excellent communication and would definitely recommend. Thanks again Grace, Gemma and Lewis....
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Oct 15,2019
Oct 15,2019
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David has been a great help with us moving flat and keeping us up to date with viewings and next steps....
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Oct 11,2019
Oct 11,2019
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David has been very helpful. He is easy to get hold of and has been helpful when we've had questions....
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Oct 09,2019
Oct 09,2019
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David did a great job helping us out! He quickly found us a few properties and was available at short notice, had all the info we needed....
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Oct 05,2019
Oct 05,2019
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David was really useful in helping us find our new flat. He was communicative and put us first. Really looking forward to the move!...
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Dwayne
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David
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Grace
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Gemma
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Matt
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Sophie
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Awards won by Keating Estates Ltd, London SW9 8LH
-
2019
Best Letting Agent in South West London
-
2019
Best Letting Agent in SW9
-
2019
Best Estate Agent in SW9
-
2019
Best Overall Agent in SW9
-
2018
Best Letting Agent in SW9
-
2018
Best Estate Agent in SW9
-
2018
Best Overall Agent in SW9
-
2017
Best Estate Agent in SW9
-
2019
Best Estate Agent in South West London
-
2018
Best Estate Agent in South West London
-
2017
Best Letting Agent in SW9
-
2017
Best Overall Agent in SW9
