100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
63% lettings fee satisfaction
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Aug 31,2018
Aug 31,2018
5
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I would give Leaders 0 stars if I could. I lived at 29 Russell Terrace in Leamington Spa. As a university student, Leaders have exploited us. They charged us over £30K worth of rent for the year. The house was absolutely filthy when we began to rent it, not clean at all and still had other people's photographs and shoes in the rooms despite i having been 'professionally cleaned'. The house was so damp it gave all the tenants the flu and they did nothing to solve it except blame us for it. The bathroom floor was also close to caving in to the living room beneath because of wood worm, we were told not to use the bathroom and the landlord even said try not to use it so we were living with 1 bathroom between 8 of us which breaches the HMO license of the house. When we wanted to claim compensation for our mistreatment the landlord denied having said anything and blamed us for the damp even though it was unlived in for 2 years before us so was damp as it hadn't been aired out. We also had no contact with the landlord for 6 months after moving in. Once we got a lawyer involved for multiple breach in contract, the landlord got involved and gave us a dehumidifier as a gesture of 'good will'. We complained about the broken oven multiple times and nothing was done, the company is extremely slow and difficult to communicate. Now after moving out, Leaders are trying to take our deposit for leaving the house 'dirty' when we cleaned it thoroughly and the dirt and damage that is present was there before we even moved in and now they are trying to scam us. The house is now in a better condition once we have moved out than it was when we moved in. We received no money back and I am fully considering taking the landlord and/or leaders to court for the way they have treated us. Just because we are students doesn't mean we should have been taken advantage of us. I am appalled and hope to warn anyone else away if they are considering employing leaders; they are a disgrace.
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Latest Reviews
7th Mar 2022
reviewed by 'Chrissy'
7th Mar 2022
reviewed by 'Chrissy'
1st Nov 2019
reviewed by 'Sabrina'
Opening Hours
Address
Leaders
10 Parade
Leamington Spa
Warwickshire
CV32 4DW
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 63% | £850 | £1,450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 4 | 3 | 1 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
Nov 22,2022
Nov 22,2022
0
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Prompt response and follow up, really excellent service I have ever experienced! Especially the arrangement of the maintenance and inventory....
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Nov 22,2022
Nov 22,2022
0
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Prompt response and follow up, really excellent service I have ever experienced! Especially the arrangement of the maintenance and inventory....
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Mar 07,2022
Mar 07,2022
0
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Recently rented an apartment for the first time . Have had a few issues with the apartment but confident They are being resolved.
Harry at the Leamington branch has guided me through the process and responded very efficiently throughout.
Good to have the confidence that if ...
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Mar 07,2022
Mar 07,2022
0
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Recently rented an apartment for the first time . Have had a few issues with the apartment but confident They are being resolved.
Harry at the Leamington branch has guided me through the process and responded very efficiently throughout.
Good to have the confidence that if ...
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Feb 25,2020
Feb 25,2020
2
people found
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Tenants and landlords beware!
We rented a house from leaders in December 2015 and throughout our tenancy the service from them has been dreadful. Indeed upon leaving this year we found out are initial deposit wasn’t protected in the tenancy deposit scheme until February 2017. It’...
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Nov 01,2019
Nov 01,2019
5
people found
this helpful
this helpful
Worst agency ever!!! They rented me a house with mould on windows and stains on walls and carpets. They were saying that it is my responsibility to clean the mould and they will not send anybody to do it. After Elisha ispected the house, in ...
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Jul 02,2019
Jul 02,2019
6
people found
this helpful
this helpful
Students Landlords - Does this Company protect your interests?
Without Prejudice
By Richard Hill - Former MD of Heritage Property
It gives me no pleasure to leave this review but I believe Leader’s student landlords need to be aware that the Company is failing ...
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Oct 08,2018
Oct 08,2018
0
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Jas was absolutely brilliant in the sale of my property. He was professional and always prompt in his reply, ensuring a excellent service. Cannot fault him in any way. Daniel also was ready to help whenever necessary. Many thanks to them both....
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Aug 31,2018
Aug 31,2018
5
people found
this helpful
this helpful
I would give Leaders 0 stars if I could. I lived at 29 Russell Terrace in Leamington Spa. As a university student, Leaders have exploited us. They charged us over £30K worth of rent for the year. The house was absolutely filthy when we began to rent ...
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read full review
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Jul 30,2018
Jul 30,2018
5
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Absolutely pathetic and unprofessional services.
I am completely frustrated, mentally harassed and embarrassed because of unprofessional & unacceptable services i received from Leaders Letting Agency, Lemington Spa office team which i thought had a very good reputation.
I scheduled viewing with there lemington spa local Office ...
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Jul 30, 2018
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Pathetic services. I agree with Rahul ...
May 08,2018
May 08,2018
0
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Daniel is an excellent estate agent, helpful, punctual and courteous, and he went out of his way to help me in my attempts to purchase the right house for me. Thank you Daniel...
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Aug 06, 2018
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Dear Jan,
Thank you so much for your kind words, it was a pleasure to help your property search and if you need any help in the future please let me know.
Kind Regards
Daniel Orr ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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