Gatekeeper Property Services Ltd
Witney, OX28
4.2/5, 227 reviews
80% recommended
95% sales valuation accuracy
96% sales fee satisfaction
93% lettings valuation accuracy
84% lettings fee satisfaction

“Experienced Landlord...”

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Sep 03,2018
Minithumbup
By: 'Barry Evans'
Sep 03,2018
1 people found
this helpful
As a Landlord with more than one property it is important for me to get concise and clear communication about what is going on at my properties.
I find all the Gatekeeper colleagues very informed and always available when I need them. Being able to look at my account online helps my accounting which is nice. When I decided to sell one of my properties to raise some funds so my O could help my daughter could buy her first home the sales team where equally as efficient and achieved the sales price needed fairly swiftly. All good service.
Comment on agent fees
Excellent
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
Thank you for taking the time to write such a positive review, it's great to hear that our communication has been clear and concise and that our up to date online systems have been supportive. Kind Regards, Vanessa - Marketing Director

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Opening Hours
Address

Gatekeeper Property Services Ltd
3-4 Kingfishers Court Northfield Farm Lane
Witney
Oxfordshire
OX28 1UE
01993 608667

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £118,000 £650,000
Lettings 93% 84% £600 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
81 10 70 29 19 0 6 0 6 7
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Quick and efficient service.Good support as ......”

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Dec 05,2019
Minithumbup
By: 'Jon'
Dec 05,2019
0 people found
this helpful
Quick and efficient service. Good support as required. Quick to answer questions. Found tennant very quickly Clear communication with no sales patter...
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“I have been very impressed by the service pro......”

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Nov 27,2019
Minithumbup
By: 'James Symons'
Nov 27,2019
0 people found
this helpful
I have been very impressed by the service provided on all counts. From the advertising and viewings notification to the end of the transaction. Can't praise highly enough...
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“Great experience dealing with Gatekeeper...”

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Oct 29,2019
Minithumbup
By: 'Karen Harland'
Oct 29,2019
0 people found
this helpful
Great experience dealing with Gatekeeper, everything was dealt with quickly and efficiently especially through Harriet, Clare and Phil, would happily use them again....
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By: Vanessa
Oct 31, 2019
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Hi Karen, thanks so much for your kind comments, great to hear that the team were efficient and delivered a good experience for you. Kind Regards, Vanessa - Marketing Director ...

“Claire and Phil helped my partner and I secur......”

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Oct 13,2019
Minithumbup
By: 'Molly Elsa Varley'
Oct 13,2019
0 people found
this helpful
Claire and Phil helped my partner and I secure our rental property. They were really friendly, super helpful and efficient. Couldn’t fault the service....
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By: Vanessa
Oct 15, 2019
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Hi Molly, thanks so much for leaving your kind comments that Claire and Phil were friendly, helpful and efficient when you were looking for your property. Kind Regards, Vanessa - Marketing Director ...

“Excellent support for new rental and my fresh start...”

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Oct 12,2019
Minithumbup
By: 'Carly liane Mernor'
Oct 12,2019
0 people found
this helpful
Just worked with Clare and Phil to secure a rental property in Aylesbury and their service was faultless. Professional but with a human factor as well! Really impressed with how supportive they were and how quickly they got everything done. A company is only as ...
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By: Vanessa
Oct 15, 2019
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Thanks so much Carly for your lovely comments! Phil and Clare will be so pleased that you are happy with their service. Kind Regards, Vanessa - Marketing Director ...

“Mat and his team have been incredibly helpful......”

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Oct 10,2019
Minithumbup
By: 'Gavin Lazaro'
Oct 10,2019
0 people found
this helpful
Mat and his team have been incredibly helpful. As an overseas landlord, we need reliable, speedy, honest guidance and action and simply can’t fault a Gatekeeper. I can’t recommend the team enough....
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By: Vanessa
Oct 15, 2019
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Hi Gavin, thank you so much for taking the time to leave such a positive review for us. So pleased to hear that the service you have received has been quick, honest and reliable and you are happy to recommend us! Kind Regards, Vanessa - Marketing Director ...

“Agent Feedback...”

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Oct 03,2019
Minithumbup
By: 'Maureen Foreman'
Oct 03,2019
0 people found
this helpful
Ashley was very helpful with all the questions we had and made our move as smooth as possible. Would recommend Gatekeeper to others. Keep up the good work. Very happy in our new home....
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By: Vanessa
Oct 15, 2019
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Hi Maureen, so kind of you to leave such a lovely review - Asheley will be so pleased with your comments and great to hear you are happy in your new home. Kind Regards, Vanessa - Marketing Director. ...

“Very helpful, very available...”

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Sep 20,2019
Minithumbup
By: 'PATRICK ROBSON'
Sep 20,2019
0 people found
this helpful
Gatekeeper Property Services Ltd are very helpful, very available, easy to use and easy to get along with. All of my queries and difficulties are dealt with and I do not ever feel like I am being a pain!...
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By: Vanessa
Sep 24, 2019
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Hi Patrick, thanks so much for your lovely comments, the team are so pleased to get your feedback. Kind Regards, Vanessa - Marketing Director ...

“First time viewing a property with Gatekeeper......”

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Sep 18,2019
Minithumbup
By: 'mark hyland'
Sep 18,2019
0 people found
this helpful
First time viewing a property with Gatekeeper. Excellent service from start to finish. Best agent I've used so far in terms of updating you every step of the way. The only negative I can think of is a fair few of the properties I've seen ...
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By: Vanessa
Sep 24, 2019
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Hi Mark, thanks so much for the positive review, great to hear that our service has been excellent from start to finish. I note your comments regarding the properties listed on Rightmove and have passed that on to the Sales team to investigate. Kind Regards, Vanessa - Marketing Director ...

“Great service...”

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Sep 10,2019
Minithumbup
By: 'Erika Van Gramberg'
Sep 10,2019
1 people found
this helpful
Did their best to arrange an appointment at a time to suit us. Dan was friendly and polite and always available to answer queries....
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By: Vanessa
Sep 12, 2019
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Thanks so much, Erika for the 5 Star Review, so pleased to hear that Dan was friendly and polite. Good luck with your search. Kind Regards, Vanessa - Marketing Director ...

“Professionalism second to none...”

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Aug 20,2019
Minithumbup
By: 'Richard Egersdorfer'
Aug 20,2019
2 people found
this helpful
From the first telephonic phone call and generous assistance to finding a suitable home, to the advice on doing the application then to finalising I 're waived Royal treatment from all the staff I dealt with....
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By: Vanessa
Sep 05, 2019
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Hi Richard, thanks so much for leaving such great feedback about the team. So pleased you feel you have received "Royal Treatment" throughout your application! Kind Regards, Vanessa - Marketing Director ...

“Gatekeepers are thorough, friendly and more t......”

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Aug 12,2019
Minithumbup
By: 'Suzie hockley'
Aug 12,2019
0 people found
this helpful
Gatekeepers are thorough, friendly and more than happy to help at all stages. I was offered advice even if I wasn't to follow through with them as my chosen estate agent. Felt at ease throughout the process, and that speaks volumes for a first time ...
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By: Vanessa
Aug 13, 2019
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Hi Suzie, lovely feedback to receive, thank you so much. So pleased to hear that you felt at ease with the process of buying and the team were friendly and helpful. Kind Regards, Vanessa - Marketing Director ...

“As always I have used Gatekeeper for many yea......”

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Aug 11,2019
Minithumbup
By: 'M. Uddin'
Aug 11,2019
1 people found
this helpful
As always I have used Gatekeeper for many years and as always they have never let me down and as always offered a FANTASTIC service !...
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By: Vanessa
Aug 13, 2019
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Dear Mr Uddin, thank you so much for your 5 Star Review, so pleased to hear that our service has been consistently "fantastic" over the years. Kind Regards, Vanessa - Marketing Director ...

“My recent experience with Gatekeeper has been......”

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Aug 09,2019
Minithumbup
By: 'Michaela Sperrin'
Aug 09,2019
1 people found
this helpful
My recent experience with Gatekeeper has been so easy. I am a first time renter and the company made the process really easy to follow and every time there was an update or issue with my application, they were so helpful and dealt with these ...
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By: Vanessa
Aug 13, 2019
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Hi Michaela, great to hear that your experience with Gatekeeper as a first time renter was easy and the staff were helpful and friendly. Many thanks for the review! Kind Regards, Vanessa - Marketing Director ...

“Constantly impressed by the service I receive......”

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Aug 05,2019
Minithumbup
By: 'Billy Jones'
Aug 05,2019
2 people found
this helpful
Constantly impressed by the service I receive. I always get an answer to my questions straight away and it is never to much trouble for the team to explain things to me. Everyone is always exceptionally friendly and professional. Cant recommend enough...
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By: Vanessa
Aug 06, 2019
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Hi Billy, wow fantastic feedback to receive! Thanks so much! Great to hear that everyone is friendly and helpful and you've received great service from us! Kind Regards, Vanessa - Marketing Director ...

“I was impressed with Gatekeepers approach and fee structure....”

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Aug 04,2019
Minithumbup
By: 'Carl Roberts'
Aug 04,2019
2 people found
this helpful
Shopped around for a new agent to manage my after I moved out of the Area I was impressed with Gatekeepers approach and fee structure. Moving in to the new tenancy has been simple and the communication clear and simple which make my life easier ...
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By: Vanessa
Aug 06, 2019
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Hi Carl, many thanks for your positive comments, so pleased that you found our fee structure and communication to be clear and simple. Kind Regards, Vanessa - Marketing Director ...

“Very impressed and happy to stay in my property for the long term...”

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Aug 04,2019
Minithumbup
By: 'Franny Clements'
Aug 04,2019
2 people found
this helpful
I have rented property through many agents in my time and I have found Gatekeeper to be amongst the best. The communication is good. Answers to enquiries is swift and If there are any items that crop up with the property they get them resolved ...
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Was this helpful? Yes
By: Vanessa
Aug 06, 2019
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Hi Franny, so kind of you to leave such great comments about your experience with Gatekeeper. Glad to hear you are being well looked after. Kind Regards, Vanessa - Marketing Director ...

“Where's the zero star option?Totally untrust......”

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Aug 01,2019
Minithumbdown
By: 'MH'
Aug 01,2019
1 people found
this helpful
Where's the zero star option? Totally untrustworthy agents. Unprofessional staff (probably overworked by their management) who live in a culture of lies. Their problem seems to be driven from top down. Avoid at all cost and save yourself from this miserable bunch....
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Was this helpful? Yes
By: Vanessa
Aug 06, 2019
View all comments (1)
I am sorry to hear that you have not had a positive experience in your dealings with Gatekeeper. All reviews are discussed as a team to see where we went wrong and what we can do to rectify the situation. Perhaps you could contact us directly to see if we can resolve this for you. Kind Regards, Vanessa - Marketing Director ...

“Update - following on from issues reported in the flat ......”

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May 20,2019
Minithumbup
By: 'James Talbot'
May 20,2019
2 people found
this helpful
Update - following on from issues reported in the flat we have had issues with work being done to what we would class as a sub-par standard without Gatekeeper really checking, an unqualified handyman actually nearly injured himself by inserting a volt reader directly into ...
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Comment on agent fees
Initially okay but they accumulate every time anything changes - they also managed to take £150 for cancelling our contract although we didn’t cancel, slightly confused but paid nonetheless
Was this helpful? Yes
By: Thais
Jun 16, 2019
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Have just moved but so far everything went well, gatekeeper has been very helpful. ...

“3 Year Tenant...”

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Apr 26,2019
Minithumbup
By: 'Jane Andrews'
Apr 26,2019
2 people found
this helpful
As a Tenant of Gatekeeper I have been very impressed. The whole time I have been at the property about 3 years they have always looked after me and communicated very well. The check out and deposit return process was swift and easy and very detailed. ...
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Comment on agent fees
Excellent and well explained
Was this helpful? Yes
By: vanessa
May 03, 2019
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Hi Jane, good to hear that you have been impressed with the way that the team have looked after you throughout your tenancy and with your check out. Thank you for your positive comments, Kind Regards, Vanessa - Marketing Director ...

“Devons Review...”

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Apr 26,2019
Minithumbup
By: 'Devon'
Apr 26,2019
2 people found
this helpful
Myself and my partner have been tenants of Gatekeeper for about 3 years and have been very happy throughout our tenancy. I would be more than happy to recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
By: vanessa
May 03, 2019
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Hi Devon, thanks for the recommendation! Kind Regards, Vanessa - Marketing Director ...

“Devons Review...”

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Apr 26,2019
Minithumbup
By: 'Devon'
Apr 26,2019
2 people found
this helpful
Myself and my partner have been tenants of Gatekeeper for about 3 years and have been very happy throughout our tenancy. I would be more than happy to recommend them....
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Comment on agent fees
Good
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“Honest, patient and thorough....”

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Apr 10,2019
Minithumbup
By: 'S83'
Apr 10,2019
1 people found
this helpful
This agency has been fantastic. From the process of booking an online viewing to the patience, honesty and thoroughness of each staff member to the convenience and speed of the application. We have received regular updates and always had someone to talk to. The fees ...
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Comment on agent fees
Average
Was this helpful? Yes
By: vanessa
Apr 25, 2019
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Many thanks for leaving such a positive review, it's good to hear that the team have been patient, good with communication as well as competitive on price. Kind Regards, Vanessa - Marketing Director ...

“Expert service...”

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Feb 13,2019
Minithumbup
By: 'HW'
Feb 13,2019
1 people found
this helpful
I was extremely impressed with the service I received. I received excellent knowledgeable advice and the property was let within a week of my instructions. I would highly recommend to small landlords looking for a professional and effective letting service....
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Comment on agent fees
The fees were very competitive, much more reasonable then my previous agents.
Was this helpful? Yes
By: vanessa
Feb 19, 2019
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Fantastic comments to receive, thank you so much! I am glad that offered knowledgeable advice and a professional and effective service to you. Kind Regards, Vanessa - Marketing Director ...

“Reliable...”

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Feb 04,2019
Minithumbup
By: 'Vinod Matur'
Feb 04,2019
1 people found
this helpful
Friendly and reliable... Always meets our request effective and timely manner....He keeps us informed through emails and gets the work done quickly....
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By: vanessa
Feb 19, 2019
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Hi Vinod, great comments, thank you. Good to hear that you receive a friendly and reliable service from the team. Kind Regards, Vanessa - Marketing Director ...

“Gatekeeper...”

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Feb 02,2019
Minithumbup
By: 'Swindon Landlord'
Feb 02,2019
1 people found
this helpful
Gatekeeper have provided a great service as both letting agent and estate agent managing and selling my rental property. Contact with Dan, Sam, Mat, Sarah, Lucy and Phil (and probably others too) have always been courteous, professional and friendly. They make sure you're always well ...
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Comment on agent fees
Their fees are good for the high-level of service they provide.
Was this helpful? Yes
By: vanessa
Feb 19, 2019
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Brilliant comments, thanks so much! So pleased that the team have been professional and friendly! Kind Regards, Vanessa - Marketing Director ...

“Pleasantly Surprised, Rather Impressed...”

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Jan 13,2019
Minithumbup
By: 'ICBFTRA'
Jan 13,2019
2 people found
this helpful
Gatekeeper have an astonishingly quick & streamlined system, most of which is online. I was expecting the process to take a few weeks, based on the renting experiences of friends, but instead I saw a place at 6pm, applied for it online at 8pm, and they'd ...
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Comment on agent fees
I'm not a huge fan of agents fees, but they do break down what the fees are for, which is nice. They were also very clear on the non-refundable part, and didn't mess about with multiple payments; It's one payment for everything.
Was this helpful? Yes
By: Vanessa
Feb 19, 2019
View all comments (1)
We worked really hard on our bespoke system to make the application process as quick and as streamlined as possible, so it is great to hear that it really worked for you. Thanks for leaving your comments for us. Kind Regards, Vanessa - Marketing Director. ...

“Excellent letting service...”

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Jan 08,2019
Minithumbup
By: 'RichN'
Jan 08,2019
2 people found
this helpful
Great communication and information made letting the property a relatively easy process, and their fees are very competitive for a fully managed service. Thank you to all the team at Gatekeeper who dealt with this....
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By: vanessa
Feb 07, 2019
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Many thanks for leaving such a positive review, it's good to hear that the team have been informative as well as competitive on price. Kind Regards, Vanessa - Marketing Director ...

“Very positive experience...”

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Dec 15,2018
Minithumbup
By: 'GT'
Dec 15,2018
2 people found
this helpful
Right from the original enquiry, we have had a great experience. All queries were responded to in a very timely manner. Thank you...
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By: vanessa
Feb 07, 2019
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Thanks so much for your review, so glad that you have had a positive experience from the team and they have been responsive to your queries. Kind Regards, Vanessa - Marketing Director ...

“Excellent Service...”

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Nov 19,2018
Minithumbup
By: 'First Time Tenant'
Nov 19,2018
2 people found
this helpful
I used Gatekeeper to rent my fist home and I was very happy with the service I received. At renewal they were equally as helpful and whenever I have a questions they are just a phone call away. Very impressed!...
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Comment on agent fees
Good
Was this helpful? Yes
By: vanessa
Feb 07, 2019
View all comments (1)
Great to hear that you have been happy with the service you have received and that we have been helpful and answered your questions. Many thanks for the 5 Star Review! Kind Regards, Vanessa - Marketing Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd, Witney OX28 1UE


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