Burnett Davies Lettings
Barry, CF62
4.1/5, 38 reviews
76% recommended
0% lettings valuation accuracy
86% lettings fee satisfaction

“amazing...”

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Sep 03,2018
Minithumbup
By: 'Abbie Davies'
Sep 03,2018
0 people found
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burnett davies lettings have helped us move to our first family home and has made it so welcoming my little baby boy has settled so quickly, michelle was a wonderful and such a fantastic help throughout it all, kept us up to date when ever she heard something new, highly recommend burnett davies lettings to anyone who's looking for a forever home.
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Opening Hours
Address

Burnett Davies Lettings
17 High Street
Barry
South Glamorgan
CF62 7EA
01446 737255

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 86% £400 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 29 7 0 0 0 0 0 2
Areas covered
  • CF62
  • CF42
  • CF5
  • CF40
  • CF63
  • NP19
  • CF45
  • CF64
  • CF11
  • CF24
  • CF10
  • CF40
  • CF14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS NALS NLA DPS TDS SAGEagent Property Redress Scheme
Latest Properties

No Properties

“Michelle was great throughout the whole proce......”

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Dec 10,2019
Minithumbup
By: 'Dean Hyde'
Dec 10,2019
0 people found
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Michelle was great throughout the whole process, helpful, knowledgeable and friendly. I would certainly recommend this service to others based on my experience....
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“5 Stars is too little...”

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Nov 29,2019
Minithumbup
By: 'Alun Hurn'
Nov 29,2019
0 people found
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Right from the call to booking the viewing we knew that the experience would be great. The office assisted us with booking 2 appointments on the same day as we were travelling far for the viewings. The agent who met us was friendly and polite, explained ...
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“Amazing service. Friendly agent who was fast ......”

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Nov 29,2019
Minithumbup
By: 'Cherise'
Nov 29,2019
0 people found
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Amazing service. Friendly agent who was fast on responses and answering any questions we had. Michelle was extremely helpful and so wonderful! We got approved so quick and we're told the place is ours within days. Day of signing we were greeted by a friendly ...
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“Michelle was really professional and was in c......”

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Nov 29,2019
Minithumbup
By: 'Gareth Rice'
Nov 29,2019
0 people found
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Michelle was really professional and was in constant contact with me through the whole process. Really easy to talk to and explained everything clearly :)...
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“I have had the best experience. Michelle is a......”

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Oct 23,2019
Minithumbup
By: 'Polina Muravetska'
Oct 23,2019
0 people found
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I have had the best experience. Michelle is a lovely lady. Very helpful and prompt with response. I will highly recommend her services....
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“Couldn't have asked for better. From viewings......”

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Oct 17,2019
Minithumbup
By: 'Lauren Mackie'
Oct 17,2019
0 people found
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Couldn't have asked for better. From viewings to now living at the property, Michelle couldn't have done any more for us. It's been a slightly more complicated process than most moves but Michelle has kept us updated every step of the way and was always ...
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“We walked into Burnett Davies feeling defeate......”

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Oct 16,2019
Minithumbup
By: 'Louise McCallion'
Oct 16,2019
0 people found
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We walked into Burnett Davies feeling defeated after seeing 3 other estate agents in the area asking to view houses and being given only flats to look at as we are a young looking couple. We explained this to Michelle and immediately she was sympathetic, asked ...
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“Our first time In the private rental sector a......”

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Sep 04,2019
Minithumbup
By: 'Steven Hynes'
Sep 04,2019
0 people found
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Our first time In the private rental sector and we was lacking in references or guarantors Burnett Davies pushed boundaries and after numerous property viewings with other estate agents, being out of favour and pocket we now have a place to call home... Service in ...
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“Using Burnett Davies has been excellent from ......”

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Aug 13,2019
Minithumbup
By: 'Lauren Davies'
Aug 13,2019
0 people found
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Using Burnett Davies has been excellent from start to finish, myself being a first time tenant and my partner previously renting it has been so easy and straight forward from viewing to paperwork. Michelle has been brilliant throughout and any questions we’ve had have ...
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“Moving in was so easy! I wasn’t able to be t......”

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Aug 03,2019
Minithumbup
By: 'Sophie Gresswell'
Aug 03,2019
0 people found
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Moving in was so easy! I wasn’t able to be there to view the property or anything my partner was but Michelle was able to answer all our questions and was lovely! By far the best experience I’ve had, for someone who is ...
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“Efficient, pleasant and honest. Highly recommended....”

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Aug 02,2019
Minithumbup
By: 'David James'
Aug 02,2019
1 people found
this helpful
Service was efficient, straightforward and honest throughout. Michelle was a pleasure to deal with and the transaction went through without any problem. Thankyou....
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“Fantastic Agency!...”

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Aug 02,2019
Minithumbup
By: 'Dominic Morris'
Aug 02,2019
0 people found
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Michelle was fantastic to both myself and my partner. She ensured we secured the place we wanted before other people could look at it because she knew how perfect it was for us. Couldn’t be happier with the service from BD!...
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“Great Customer Service...”

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Jun 06,2019
Minithumbup
By: 'Conor'
Jun 06,2019
0 people found
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MIchelle was brilliant throughout the whole process, from viewing the house to handing us the keys. She was very flexible around our schedule and even rearranged her day to fit us in. She was very friendly and helpful and a pleasure to deal with throughout ...
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Comment on agent fees
Unaware of what Agent's fees are like in the area but they seemed a little steep compared to what I've paid previously
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By: Michelle Barber
Jun 06, 2019
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Thank you for your fantastic 5 star review Conor! It was a pleasure to have assist you with your move and I hope you have both settled in to your new home. Best wishes, Michelle. ...

“Michelle was fantastic, having not rented before I was worried about the whole prospect. Michelle put my mind at ease I was confident in everything...”

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Jun 03,2019
Minithumbup
By: 'Ceri Makan'
Jun 03,2019
0 people found
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Michelle is a credit to the business. Dealing with her I felt full informed and supported throughout the whole process. Michelle is clearly a people person and has great empathy with peoples situations...
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Good
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By: Michelle Barber
Jun 06, 2019
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Thank you for taking the time to write such a glowing 5 star review Ceri! It was an absolute pleasure to have assisted you and your family and I hope you have settled in to the house. Best wishes, Michelle. ...

“A lovely, pleasant experience....”

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May 14,2019
Minithumbup
By: 'Natasha and Jon'
May 14,2019
0 people found
this helpful
It was a very efficient and smooth process. Michelle was so lovely and answered all of the questions we had. She responded to all emails and enquiries very quickly and overall our experience for our first move couldn't of been any better!...
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Good
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By: Sarah and josh
May 26, 2019
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Michelle was friendly and profession from the start considering we would not make our mind up about moving to a new area, We have been in our property 6 weeks and the customer service we have received from Burnett Davies is outstanding. The agents are friendly but still professional and helped with every question we have asked. Would highly recommend these guys as they will look after you and care! Xx ...

“Amazing service...”

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Apr 24,2019
Minithumbup
By: 'Josh & Sarah'
Apr 24,2019
0 people found
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Michelle and team was absolutely amazing throughout the whole process, keeping us updated. A Genuine estate agents who care about tenants, Would 100000% recommend anybody to use these guys!!...
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Good
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“Excellent agent!...”

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Mar 29,2019
Minithumbup
By: 'Anna'
Mar 29,2019
0 people found
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Michelle was enthusiastic, communicative, understanding and professional for the entire process. Nothing was too much trouble and we felt like the process was in very good hands. Thank you Michelle....
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Comment on agent fees
Very reasonable for the current market. One of the selling points of the property actually!
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“Excellent service...”

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Mar 27,2019
Minithumbup
By: 'Craig'
Mar 27,2019
0 people found
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From arranging a viewing to getting the keys Michelle Barber was amazing. Communication was excellent through out. Was a pleasure to deal with yourselves....
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The agents fees was very reasonable for the service that was provided.
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“Brilliant,professional and friendly...”

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Mar 21,2019
Minithumbup
By: 'Liam'
Mar 21,2019
0 people found
this helpful
Michelle was brilliant from the start and throughout the whole process,Michelle kept me informed at all times and made what was a stressful situation into a well managed situation and I cannot thank her enough,superb all round...
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Comment on agent fees
Great value
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“Michelle Barber...”

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Feb 28,2019
Minithumbup
By: 'Haydn'
Feb 28,2019
0 people found
this helpful
Michelle has been excellent throughout my experience in renting my accommodation at Cei Tir Y Castell. She was always very prompt in responding to my queries and concerns. I am very grateful to her for her assistance throughout the process....
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Comment on agent fees
Fees were the most reasonable of any other agents I looked at.
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“Excellent...”

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Feb 02,2019
Minithumbup
By: 'Karen'
Feb 02,2019
0 people found
this helpful
Michelle has been absolutely fantastic. She responded quixkly to any communication and wascable to facilitate a smooth and timely move....
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Comment on agent fees
Average fees
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“Excellent service provided at all times!...”

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Jan 22,2019
Minithumbup
By: 'Kira'
Jan 22,2019
0 people found
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From start to end of tenancy, the agent provided a fab service. Helpful both on the phone and in person, even when leaving to purchase!...
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By: Michelle Barber
Jan 22, 2019
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Thank you Kira for taking the time to leave such a wonderful review! ...

“Excellent!...”

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Jan 22,2019
Minithumbup
By: 'Dom'
Jan 22,2019
0 people found
this helpful
Michelle and team helped me to move promptly and comfortably. Michelle in particular is brilliant and very friendly! I'd use Burnett Davies again in the future without hesitation....
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Comment on agent fees
Good
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By: Michelle Barber
Jan 22, 2019
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Thank you so much for your fantastic review Dom! ...

“west moves...”

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Jan 22,2019
Minithumbup
By: 'Mrs J West'
Jan 22,2019
0 people found
this helpful
I would thoroughly recommend Burnett Davies Estate Agents if you are looking for a rental property, especially Michelle at the Barry Office who has been friendly, professional and has gone that extra mile to ensure my son could gets the keys to his new flat ...
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Comment on agent fees
The fees were fair compared to other letting agencies
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By: Michelle Barber
Jan 23, 2019
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Thank you Jane for your wonderfully kind review! Your positive words mean a great deal to us and it has been our absolute pleasure to assist your son with his house move. ...

“Friendly and helpful...”

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Jan 21,2019
Minithumbup
By: 'Carla'
Jan 21,2019
1 people found
this helpful
I had a flat viewing with Michelle who was very friendly and helpful. After that all contact with her was professional and quick and she made the process very easy. Would definitely recommend....
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Comment on agent fees
Good
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By: Michelle Barber
Jan 22, 2019
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Thank you so much for your wonderful review Carla! ...

“Great communication and service...”

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Sep 25,2018
Minithumbup
By: 'Jamie'
Sep 25,2018
0 people found
this helpful
Great first experience of renting - Michele has been professional and very helpful throughout, from updates on progress and advice when it was needed. I can't fault the service and personally Michelle went above and beyond to help with me securing my place....
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“amazing...”

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Sep 03,2018
Minithumbup
By: 'Abbie Davies'
Sep 03,2018
0 people found
this helpful
burnett davies lettings have helped us move to our first family home and has made it so welcoming my little baby boy has settled so quickly, michelle was a wonderful and such a fantastic help throughout it all, kept us up to date when ever ...
read full review
Comment on agent fees
good
Was this helpful? Yes

“A Big Thank You...”

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Jul 06,2018
Minithumbup
By: 'Ceri'
Jul 06,2018
0 people found
this helpful
A big Thank you to Michelle in the Lettings department at Burnett Davies,High St,Barry, for being very efficient and friendly throughout my search for a rental with a bathtub. I am now happily settled into a fantastic flat in a nice quiet area ...
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Comment on agent fees
Good.
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By: Michelle Barber
Jul 09, 2018
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Thank you so much for your wonderful review Ceri! May your new bath tub always be filled with bubbles and happiness! Best wishes in your new home, Michelle. ...

“Avoid at all costs...”

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Jul 02,2018
Minithumbdown
By: 'Upset person'
Jul 02,2018
1 people found
this helpful
I rented a property from Burnett Davies high street barry It was a disaster from day one. Agents kept saying - they would call landlord and get things sorted and they never ever sorted a thing! Damp, damage, illness caused by these. Gas must be ...
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Comment on agent fees
Rip off considering they do nothing
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By: Burnett Davies Lettings
Jul 04, 2018
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Many thanks for taking your time to leave a review of our services. Whilst we appreciate your frustration with certain reported maintenance issues, I'm sure you can appreciate it is very difficult to be able to carry out any maintenance work on a property if landlords stipulate that all repairs have to be authorised prior to us being able to instruct. While we take care that all tenants receive a swift response to repairs we can only act on a landlords instruction to then allow us to ins ...

“Professional and Fast Service...”

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Apr 10,2018
Minithumbup
By: 'Sam'
Apr 10,2018
0 people found
this helpful
My wife and I have been impressed by the work Michelle did on behalf of the agency. Communication via email was very quick and reliable, and she was also very professional and helpful over the phone. When we moved in the flat had been cleaned, ...
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Comment on agent fees
The fees were £300 overall. £180.00 for the first tenant, £60 for the second tenant and £60 for our guarantor, totalling £300.00 inc VAT.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the event that you need to make a complaint about the service that Burnett Davies Lettings have offered or about any member of staff our complaints handling procedure is as follows:
Your complaint must be made in writing and should be addressed to Martyn Burnett and sent to our Cardiff Office at
21 Penlline Road, Whitchurch, Cardiff, CF14 2AA Tel No: (02920) 621162; Fax No: (02920) 621141 Email: martyn@burnettdavieslettings.co.uk
The complainant must include a written summary of the nature of the complaint. On receipt of the formal complaint you will receive a written response to the complaint within 14 working days. In the event that the above procedure fails to deal with the issues satisfactory then you have the right to refer the matter to an independent redress scheme. Details as follows:
Consumer redress scheme – Ombudsman Services: Property – PO Box 1021 Warrington WA4 9FE
Tel 0845 050 8181, fax 0845 051 1231, www.os-property.org, email: enquiries@os-property.org
Business redress scheme – RICS Dispute Resolution Service, Surveyor court, Westwood Way, Covenrty, CV4 8JE. Tel 020 7334 3806, fax 020 7334 3802, www.rics.org/drs , email: drs@rics.org
Last updated at 9:07 AM 07/09/2018 by Michelle Barber

Awards won by Burnett Davies Lettings, Barry CF62 7EA


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