Pat Robson & Co Ltd
Jesmond, Newcastle upon Tyne, NE2
4.2/5, 156 reviews
81% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
84% lettings fee satisfaction

“Quick and easy service...”

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Aug 31,2018
Minithumbup
By: 'George Prescott'
Aug 31,2018
0 people found
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Staff were all very helpful and made sure we could move in promptly since we needed a property fast. Walked us through the whole process from start to finish. Great service would highly recommend!
Comment on agent fees
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By: Pat Robson & Co
Oct 03, 2018
Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future

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Opening Hours
Address

Pat Robson & Co Ltd
20 Osborne Road
Jesmond,Newcastle upon Tyne
Tyne and Wear
NE2 2AD
0191 20 90 100

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £135,000 £1,300,000
Lettings 100% 84% £312 £3,328
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 100 28 14 0 4 0 4 1
Areas covered
  • NE2
  • Newcastle-upon-Tyne & surrounding areas
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Didn't use them directly but they were the ag......”

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Sep 15,2020
Minithumbup
By: 'james ferry'
Sep 15,2020
0 people found
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Didn't use them directly but they were the agent for the person I was buying from. Katherine always kept me in the loop and tried to speed things along where ever possible. Would recommend from my personal experience with them regarding buying a property...
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“Great service...”

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Sep 04,2020
Minithumbup
By: 'Lauren Pearson'
Sep 04,2020
1 people found
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We had a really good experience purchasing our property with Katherine at Pat Robson. We were kept up to date with timely responses and great communication. We felt she went the extra mile to push things through quickly and provided a great service. Would highly ...
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“This was a very good property provider. Our p......”

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Aug 24,2020
Minithumbup
By: 'Laura'
Aug 24,2020
0 people found
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This was a very good property provider. Our property manager was always helpful and and issues were always resolved quickly and easily....
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“Pat Robson were always very responsive and pr......”

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Aug 24,2020
Minithumbup
By: 'Sally Hodgkinson'
Aug 24,2020
0 people found
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Pat Robson were always very responsive and prompt to any issues we had during our tenancy. The staff were also quick at replying to emails and friendly when visiting the property for routine checks....
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“Fantastic Service...”

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Aug 05,2020
Minithumbup
By: 'Nadir Tiryaki'
Aug 05,2020
0 people found
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Excellent service from beginning to end. Sarah from Pat Robson & co Ltd. has been absolutely amazing with her Fantastic communication throughout my renting process....
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“Slick service. Professional, transparent comm......”

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Aug 01,2020
Minithumbup
By: 'RA'
Aug 01,2020
0 people found
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Slick service. Professional, transparent communication with tenants at all times. Didn't really have any problems and would use again. Queries were addressed promptly and concisely....
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“5 Star Service from Anthony...”

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Jul 24,2020
Minithumbup
By: 'John Burns'
Jul 24,2020
0 people found
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Anthony has been helping me with regards to an issue I have had over the past week and I CANNOT begin to thank him enough, constant fast replies, very well spoken and empathetic and has really gone out of his way to help me the ...
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“My Roommate and I had a great time with Pat R......”

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Jul 15,2020
Minithumbup
By: 'Christopher Goddard'
Jul 15,2020
0 people found
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My Roommate and I had a great time with Pat Robson. Our estate agent was Laura and she was very helpful throughout the tenancy, with swift help in any situations we had. Definitely would recommend as a trustworthy agent....
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“Professional and Expert Agents.The service wa......”

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Jul 14,2020
Minithumbup
By: 'The Smiths'
Jul 14,2020
0 people found
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Professional and Expert Agents.The service was second to none. We immediately knew that Tim,Katherine and the team would provide a first class service . The valuation was spot on and we obtained the asking price . We would recommend this estate agent wholeheartedly . Their fees ...
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“I was delighted with the service I received f......”

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Jun 23,2020
Minithumbup
By: 'Pam Brown'
Jun 23,2020
0 people found
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I was delighted with the service I received from Pat Robson and co. They offered an expert valuation so that I achieved my best price and were excellent at keeping me informed through the whole process. Nothing was too much trouble for the staff and ...
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“Pragmatic and professional.My property sale ......”

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Jun 23,2020
Minithumbup
By: 'Gary Wilson'
Jun 23,2020
0 people found
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Pragmatic and professional. My property sale was handled with a five star service in a pragmatic and professional manner from start to finish....
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“I have had close contact mainly with Laura Yo......”

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Jun 22,2020
Minithumbup
By: 'Olmina Battipaglia'
Jun 22,2020
0 people found
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I have had close contact mainly with Laura Young throughout my tenancy. Laura is amazing, extremely proactive and responsive. She does her best to help out and she is reliable and very trustworthy. She really took care of the tenants' living conditions by being consistently ...
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“Professional & efficient...”

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May 28,2020
Minithumbup
By: 'tracy harrison'
May 28,2020
0 people found
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I've used Pat Robson & Co for several years and always found them to be really professional, responsive, helpful & friendly. Their staff have gone out of their way for me on several occasions. I'd happily recommend them to other landlords....
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“Excellent communication and document pack....”

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Apr 10,2020
Minithumbup
By: 'Simon Nichols'
Apr 10,2020
0 people found
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Excellent communication and a fantastic landlord / tenant pack of key property and deposit documentation on initiation of the tenancy....
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“I HAD A PROPERTY TO RENT AND SUBSEQUENTLY SEL......”

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Apr 04,2020
Minithumbup
By: 'Phil Affleck'
Apr 04,2020
0 people found
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I HAD A PROPERTY TO RENT AND SUBSEQUENTLY SELL IN JESMOND AND FOUND TIM, CHARLOTTE AND THE REST OF THE TEAM FIRST CLASS WITH BOTH THEIR VALUATIONS, TENANT FINDER AND FINAL SALE SERVICE....
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“I have been using this firm for 19 years and ......”

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Apr 03,2020
Minithumbup
By: 'Harriet Greer'
Apr 03,2020
0 people found
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I have been using this firm for 19 years and thus have known Tim Nixon all that time. He has helped me for renting, informal advice and latterly selling our house in Jesmond. I have always been happy with Pat Robson’s services (which go the ...
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“Friendly, honest and professional service....”

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Apr 02,2020
Minithumbup
By: 'David Strouzer'
Apr 02,2020
0 people found
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First time buyer. It could have been a difficult and daunting process for me but the service I recieved from Pat Robson (Tim Nixon) was first class. Nothing was too much trouble for him and after finding the perfect place for me, the next stages ...
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“The evaluation matched the market conditions.......”

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Apr 01,2020
Minithumbup
By: 'Peter Reynolds'
Apr 01,2020
0 people found
this helpful
The evaluation matched the market conditions. I was kept up to speed on viewings and responses. During negotiations with the ultimate purchaser I was given good advice by PR when my initial response to the offer might have been unproductive....
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“Excellent...”

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Apr 01,2020
Minithumbup
By: 'Dr Rona Lunt'
Apr 01,2020
0 people found
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Excellent agent, recently completed on sale of our house and can't recommend highly enough. Really went above and beyond to deliver a great service throughout the prolonged ,complicated process...
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“The whole team was courteous and very helpful......”

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Apr 01,2020
Minithumbup
By: 'Kate Cook'
Apr 01,2020
0 people found
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The whole team was courteous and very helpful and supportive. Tim especially handled the house and sale and family so well under the background of loosing Mum. He so took on the energy and character in the house and what Mum had put into it. ...
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“I have found the staff at Pat Robson to be pr......”

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Apr 01,2020
Minithumbup
By: 'Dawn Fisher'
Apr 01,2020
0 people found
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I have found the staff at Pat Robson to be proffessional, precise and thorough, delivering on time and they are polite and presentable, they always follow up and present a clear concise attitude, I will continue to use this service ....
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“Pat Robson - extremely professional property management...”

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Apr 01,2020
Minithumbup
By: 'Jane Hilton'
Apr 01,2020
0 people found
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An extremely professional but friendly property management company. Pat Robson looked after me as a landlord, offering advice & support when needed. No query was too small. Pat Robson were extremely thorough when dealing with tenants too. I cannot recommend them enough....
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“Pat Robson effectively managed my property fo......”

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Apr 01,2020
Minithumbup
By: 'Louisa Robinson'
Apr 01,2020
0 people found
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Pat Robson effectively managed my property for 4 years through a turbulent rental ownership period and regularly communicated and actioned maintenance jobs whilst I was living in London and my property was in Newcastle. Tim Nixon and his sales team successfully co-ordinated viewings during the selling ...
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“We thought Tim was great - very helpful throu......”

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Apr 01,2020
Minithumbup
By: 'Chris Judd'
Apr 01,2020
0 people found
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We thought Tim was great - very helpful throughout. Realistic on pricing and no "agent flannel". We'd be quite happy to do speak to Tim if we ever thought of selling and for him to give a realistic valuation once our refurb works are complete....
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“I was very pleased with the service received ......”

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Apr 01,2020
Minithumbup
By: 'Wrightson Simpson'
Apr 01,2020
0 people found
this helpful
I was very pleased with the service received from Pat Robson. The initial advice was Tim Nixon was extremely helpful and straightforward. On a day to day basis Sarah Myers was professional,approachable and helpful....
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“Very attentive and helpful estate agents. Sen......”

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Oct 05,2019
Minithumbup
By: 'Gavin Christie'
Oct 05,2019
0 people found
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Very attentive and helpful estate agents. Sent help out quickly for any issues that came up. Would recommend to any people looking to rent....
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“Overall an easy and positive experience...”

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Oct 01,2019
Minithumbup
By: 'Tom Shaw'
Oct 01,2019
0 people found
this helpful
Overall an easy and positive experience in regards to letting two properties over my university studies. Laura Young was our property agent in my final year and I found her very helpful in the resolution of any problems we faced within the property. Having heard ...
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“Pat Robson we're brilliant...”

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Oct 01,2019
Minithumbup
By: 'James Straughan'
Oct 01,2019
0 people found
this helpful
Pat Robson we're brilliant from start to finish. If we ever had an issue it was resolved in a timely fashion....
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“Pat Robson were a great agency throughout our......”

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Oct 01,2019
Minithumbup
By: 'Emma Bhatti'
Oct 01,2019
1 people found
this helpful
Pat Robson were a great agency throughout our 1year tenancy. We always knew who to contact and where to go whenever something came up. Their communication was efficient and useful. Their website for reporting issues was simple and straightforward. Laura Young was looking after our ...
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“I've moved in as of recent and any issues we'......”

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Oct 01,2019
Minithumbup
By: 'Mai Byers'
Oct 01,2019
0 people found
this helpful
I've moved in as of recent and any issues we've had so far with the house have been rectified either on the day or as soon as possible. Any time me or any of my house mates have emailed Pat Robson Laura has responded instantly ...
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Tenant Fees

Holding Deposit (per tenancy)

Holding Deposit - One weeks rent will be taken to secure a property and will be held for 15 calendar days (unless otherwise expressly agreed) in order to complete all tenancy documents. This amount will be attributed to the first month's rent following the execution of all tenancy documents within the 15 calendar days of receipt of the holding deposit. This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 Calendar days.Security Deposit Equal to five weeks rent - this covers damages or defaults on the part of the tenant during the tenancy

Last updated on 04/06/2019, 10:38 AM by Pat Robson & Co

Pending

Company Tenancy Administration Fee - (full company tenancy administration fee is required to secure a property on a non AST agreement) 50% of 1 month's rent ex. VAT, 60% inc. VAT
Company Tenancy Renewal Fee - £100 ex. VAT, £120 inc. VAT

Last updated on 04/06/2019, 10:38 AM by Pat Robson & Co

Unpaid Rent

Unpaid Rent - Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last updated on 04/06/2019, 10:39 AM by Pat Robson & Co

Lost Key(s) or other Security Device(s)

Lost Key(s) or other Security Devices - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant(s), landlord, Agent and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s), including attending a call-out for re-entry.

Last updated on 04/06/2019, 10:40 AM by Pat Robson & Co

Pending

Variation of Contract (Tenant's Request) - £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant's Request) - £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last updated on 04/06/2019, 10:41 AM by Pat Robson & Co

Early Termination(Tenant’s Request)

Early Termination (Tenant's Request) - Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. The landlord's re-let fee is equal to 75% of a months rent + VAT

Last updated on 04/06/2019, 10:41 AM by Pat Robson & Co

Referencing

Reference Fees - Not payable by tenants. A Reference fee of £35 inclusive of VAT is payable by the landlord or agent requesting the reference, and these costs should not be passed onto tenants.

Last updated on 04/06/2019, 10:42 AM by Pat Robson & Co

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:35 PM 20/04/2017 by Nick

Awards won by Pat Robson & Co Ltd, Newcastle upon Tyne NE2 2AD


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