“Liar, liar pants on fire...”
1 Star Review
Aug 31,2018
By:
'Rebecca'
Aug 31,2018
Branch: Derby, 11-12 Cornmarket
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DE65
Branch: Derby, 11-12 Cornmarket
Lettings (Prospective customer)
Postcode: DE65
13
people found
this helpful
I'd give them zero if possible.
Where do I start... Booked a viewing for a property on a Tuesday, got a call an hour before to ask if I could reschedule the following day. I agreed, turned up, sat outside and no one turned up. There was a guy waiting to view also, he got a call to say it had been cancelled (this is ten minutes after the appointment time). Good job he was there or I wouldn't have known.
I called leaders to be told there was issues with the tenants giving access and they'd be no viewings until the following week. As I'd been messed around I was promised a priority viewing and that the property wouldn't be let until I'd seen it and they'd call me asap to arrange.
Cut to the following Tuesday (after bank holiday Monday) and guess what? It's showing as let agreed on the website! I call yo find out why I've been let down and lied to again to be told the person who let it did so on the day my viewing was cancelled due to "access issues".
I had a rant and was asked if I could give them another chance, there was another property we really liked so I booked a viewing for Monday, again with the promise we'd see it before it was let.
Guess what? I've just had a text saying the viewing is cancelled. When I called, they said it's because the property has been let.
I wouldn't trust them as far as I could throw then, and certainly not with my money or to deal with any problems.
Even if my dream home came up to let though them I wouldn't use them.
Totally unprofessional, dishonest and appalling at communication.
Comment on agent fees
Seem very high
13
people found
this helpful
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