West Hampstead, London, NW6
5/5, 305 reviews
99% recommended
100% sales valuation accuracy
89% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
ML Estate & Letting Agent In West Hampstead (NW6)

“Fantastic experience...”

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Aug 31,2018
Minithumbup
Mark
By: 'Tatiana P.'
Aug 31,2018
7 people found
this helpful
Mark was a pleasure to deal with. He helped me every step of the way from referencing to drafting the contract and negociated a great deal for me. The whole process went very smoothly with no problems.
Comment on agent fees
Decent agency fees.
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Opening Hours
Address

ML Estates
367 West End Lane
West Hampstead,London
Greater London
NW6 1LP
020 7328 4444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 89% £290,000 £590,000
Lettings 100% 96% £330 £4,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
50 1 220 1 9 0 17 0 7 0
Areas covered
  • NW6
  • NW2
  • NW3
  • NW5
  • NW8
  • W9
  • W1
  • W10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS
Latest Properties
Images & Videos

“Mark was extremely helpful and excellent at c......”

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Nov 20,2019
Minithumbup
Mark
By: 'Lucy Dutton'
Nov 20,2019
2 people found
this helpful
Mark was extremely helpful and excellent at communicating throughout the entire move. I felt what normally is a stressful process to be easy going and trouble-free. Thanks again!! Really appreciate your help and guidance....
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“An excellent experience...”

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Nov 17,2019
Minithumbup
Mark
By: 'Maria'
Nov 17,2019
2 people found
this helpful
I had recently a great experience with ML Estates in my search for a new flat. Mark’s professionalism and efficiency made the process quick and clear from start to finish. He’s excellent at his work. I will definitely recommend ML Estates to friends ...
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“Fab!...”

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Nov 12,2019
Minithumbup
Davian
Mark
By: 'Rashmi'
Nov 12,2019
1 people found
this helpful
They quickly we found a great buyer for me and went the extra mile to get things done prior to exchange, plus they are super nice!...
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“Enthusiastic and prompt in sorting out variou......”

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Oct 08,2019
Minithumbup
Mark
By: 'Elizabeth To'
Oct 08,2019
3 people found
this helpful
Enthusiastic and prompt in sorting out various issues and completing the tenancy process. A friendly and helpful letting agent to deal with....
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“Mark Durban - Excellent...”

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Oct 01,2019
Minithumbup
Mark
By: 'Alice'
Oct 01,2019
3 people found
this helpful
It was an excellent experience from start to finish with Mark, always going the extra mile with helping us and an incredibly quick process. Thanks Mark!...
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“Thank you...”

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Sep 03,2019
Minithumbup
Mark
By: 'mimi fan'
Sep 03,2019
2 people found
this helpful
Mark went above and beyond in the whole process of viewing up to moving in. He has been very helpful and efficient throughout. I would highly recommend the company, especially Mark!...
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“Always goes that extra Mile...”

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Sep 02,2019
Minithumbup
Mark
By: 'Julie Grant-Hapeshi'
Sep 02,2019
3 people found
this helpful
I am very pleased with the very efficient and thorough work provided by Mark Durban. Mark always goes that extra mile in ensuring the best action and communication. He is patient and caring and always very quick to respond to a call or issues. As ...
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“Mark has been super helpful with the lease pr......”

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Aug 21,2019
Minithumbup
By: 'Yann Halka'
Aug 21,2019
2 people found
this helpful
Mark has been super helpful with the lease process. We come from abroad and he was very supportive and reactive to help us....
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“Outstanding service...”

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Aug 07,2019
Minithumbup
By: 'Caltiau'
Aug 07,2019
3 people found
this helpful
Mark was proactive and enthusiastic when helping us find our new property. He was extremely communicative throughout the process, and always very quick to respond to emails. He also allocated time to explain the contract and made sure that any potential grey area were cleared. ...
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“Mark Durban...”

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Jul 31,2019
Minithumbup
Mark
By: 'Ivan Biros'
Jul 31,2019
3 people found
this helpful
Mark was a pleasure to deal with and he went above and beyond to ensure that I could move in at very short notice....
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“ML Estates Review...”

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Jul 31,2019
Minithumbup
Leonard
By: 'Daniel Gurton'
Jul 31,2019
3 people found
this helpful
Those at ML Estate were proactive and enthusiastic when helping us find our new property. They were very accommodating in finding us viewing times with our busy schedule, and were welcoming and informative when discussing the local area. They were extremely communicative throughout the process, ...
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“ML Estates were brilliant. Our move was hassle free!...”

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Jul 09,2019
Minithumbup
Leonard
By: 'Hannah HEALES'
Jul 09,2019
3 people found
this helpful
ML Estates were brilliant. They found the perfect property for us really quickly and went the extra mile to ensure the property was ready for us when we moved in such as putting a new sofa in and redecorating the flat. The moving in process ...
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“We're delighted with our new flat.......”

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Jun 29,2019
Minithumbup
Leonard
By: 'Ben Packard'
Jun 29,2019
2 people found
this helpful
We're delighted with our new flat. Leonard has gone above and beyond to ensure that everything has gone smoothly. Nothing has been to much trouble, whether it was replacing the sofa or redecorating before we moved in. We are looking forward to a number of ...
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“Best agent in West Hampstead!...”

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Apr 29,2019
Minithumbup
Mark
By: 'Auste'
Apr 29,2019
4 people found
this helpful
None of the agents managed to find us the flat like we were looking for in West Hampstead, flats were nothing like the pictures. When we met Mark, he showed us only one flat which was even not online yet and it was a perfect ...
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“Outstanding...”

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Mar 29,2019
Minithumbup
Mark
By: 'Julie'
Mar 29,2019
5 people found
this helpful
I have been a landlady for many years and Mark Durban has always gone that extra mile in providing a very professional and caring attitude. It was an easy decision when he joined ML Estates to still continue with Mark as letting agent. As I ...
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Comment on agent fees
Agents fees are competitive
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“M-L Estates...”

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Mar 27,2019
Minithumbup
Leonard
By: 'David Kosky'
Mar 27,2019
5 people found
this helpful
The attention to detail and personal service provided by M-L Estates is unsurpassed. As a landlord, I rely on my letting agent to find me a tenant quickly and at the right price, M-L Estates have always given a level of service which goes above ...
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Comment on agent fees
Very reasonable.
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“Very helpful agents...”

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Mar 27,2019
Minithumbup
Mark
Leonard
By: 'Peter'
Mar 27,2019
7 people found
this helpful
I am a landlord with many years of experience with letting apartments in NW6 and NW8 areas. In March 2015 I bought an apartment near ML Estates office. Soon after Leonard found me the first tenant. He even helped with choosing the blind and fitting light ...
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Comment on agent fees
Excellent and very helpful agents.
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“Super efficient and reliable!...”

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Mar 26,2019
Minithumbup
Mark
By: 'Claudio and Mila'
Mar 26,2019
6 people found
this helpful
It has been our first time moving into a new flat and Mark has been super efficient and reliable. Alongside, he was patient to assist us, step by step, helping and clarifying to all our questions. He satisfied all our requests without any problems. Best ...
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“Landlord...”

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Mar 08,2019
Minithumbup
Mark
By: 'Gray'
Mar 08,2019
6 people found
this helpful
Mark has done a great job sourcing and vetting tenants and trying to ensure both parties are happy so that the tenancy will hopefully last as long as possible, thanks again....
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Comment on agent fees
Fine
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“Professional, friendly, accommodating!...”

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Mar 06,2019
Minithumbup
Mark
By: 'Molly and Adam'
Mar 06,2019
5 people found
this helpful
My wife and I are new to UK, with a wealth of questions. Mark has all the answers! Can't say enough good things about our experience, but i suspect our transition would never have gone so smoothly without his help. We love our new flat ...
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Comment on agent fees
Fees are reasonable no surprises here.
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“Tenancy in NW6...”

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Mar 05,2019
Minithumbup
Mark
By: 'Colm'
Mar 05,2019
4 people found
this helpful
Mark was very helpful from start to finish of the process. He was extremely receptive to all queries and emails, however silly, and made the whole process very clear. Thoroughly recommended....
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“Excellent...”

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Feb 24,2019
Minithumbup
Leonard
Joey
By: 'Katy'
Feb 24,2019
4 people found
this helpful
Leonard and joey have both been amazing. They have made the process of moving a dream. Always quick to reply when I contact and really friendly and approachable! A pleasure to deal with...
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“Fantastic Service and Professional...”

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Dec 18,2018
Minithumbdown
Mark
By: 'Avi'
Dec 18,2018
5 people found
this helpful
Realy great service - I found the property on rightmove, called the agents and had a viewing very shortly afterwards. I made the decision to take the flat a few hours after seeing it, and from then on it was all go. Mark was very ...
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“Professional and Efficient...”

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Oct 11,2018
Minithumbup
Leonard
By: 'Tennant'
Oct 11,2018
8 people found
this helpful
We called up ML Estates explaining what we were looking for and in no less than 24 hours Leonard Wood was showing us around a property that completely matched the criteria we set out that was within our price range. The viewing itself was a very ...
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“Reliable Estate Agents, Excellent Service...”

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Oct 04,2018
Minithumbup
Mark
Leonard
By: 'Adam'
Oct 04,2018
10 people found
this helpful
Mark and Leonard maintained excellent communication through the whole moving process, from arranging a viewing to the move in day. They were very accommodating of the fact that we needed to move in to the flat as soon as possible, and successfully made arrangements for ...
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Comment on agent fees
Fees are reasonable (in line with other London estate agents), but quality of service provided is very good.
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Staff picture Leonard
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Staff picture Mark
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Staff picture Joey
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Staff picture Davian
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints to be emailed to
Complaints Department - info@m-l.co.uk
Last updated at 4:57 PM 15/07/2019 by allAgents

Awards won by ML Estates, London NW6 1LP


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ML Estates

Branch - West Hampstead, London, NW6