Northampton, NN1
4.9/5, 332 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
95% lettings fee satisfaction
Northwood UK | Estate Agents | Letting Agents

“Happy Homing...”

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Aug 29,2018
Minithumbup
Louise
By: 'Lilly'
Aug 29,2018
5 people found
this helpful
Pleasently surprised with how efficient, thorough and friendly these ladies have been, Brogan included. I have had good and bad experiences on both sides of the letting fence, as tenant and landlord. So far, so good. Feels like home!
Comment on agent fees
Seems high although it probably is in line with other agent fees. Not keen on the renewal having to be every 6 months even though the property is available for 2 years, especially if the first 6 months have been problem free.
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Opening Hours
Address

Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £90,000 £3,299,500
Lettings 90% 95% £320 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 2 117 5 16 0 17 0 33 0
Areas covered
  • NN1
  • Northampton
  • NN6
  • NN2
  • NN7
  • NN3
  • NN10
  • NN4
  • NN5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
Latest Properties
Images & Videos

“Great service with prompt response times. You......”

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Dec 05,2019
Minithumbup
Lucy
By: 'Dan S'
Dec 05,2019
0 people found
this helpful
Great service with prompt response times. You have been very helpful throughout the term of my agreement, thank you. I would certainly use this company again....
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“Brilliant service. Friendly and professional...”

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Dec 05,2019
Minithumbup
By: 'Dean Billingham'
Dec 05,2019
1 people found
this helpful
Brilliant service. All the staff where very friendly an helpful. Very prompt on sending information or responding to queries. 5 star review. It took less than a month to move into the new rented property with no hassles. Lucy, Jasmine and Tina where great to chat ...
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By: Northwood Northampton Ltd
Dec 06, 2019
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Thank you for taking the time to write us some 5* feedback Dean! We are pleased to hear that Lucy, Jasmine and Tina have made your move go so smoothly and it's wonderful to hear that you're settling in so well. All the staff here at Northwood hope you love your new home! ...

“Best letting agency...”

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Dec 03,2019
Minithumbup
Tina
By: 'Dominika Korocinska'
Dec 03,2019
0 people found
this helpful
very good agency, all references/checking done online so no need to go to office which saves time. Lovely people always ready to help with any enquires....
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“Louise is fabulous, great communication.. Can......”

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Nov 27,2019
Minithumbup
Louise
By: 'Dale Fairey'
Nov 27,2019
1 people found
this helpful
Louise is fabulous, great communication.. Can't fault her, i'd give her 6 stars if i could as 5 just isnt enough!...
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“Excellent customer service, allMy emails and......”

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Nov 22,2019
Minithumbup
Louise
By: 'Eileen Christoffersen'
Nov 22,2019
2 people found
this helpful
Excellent customer service, all My emails and questions have been answered promptly and professionally. In fact everyone that I have dealt with in this office has been fantastic. If I ever have to move again, I hope this team have a property available for me....
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“Excellent professional service. Property adv......”

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Nov 19,2019
Minithumbup
Louise
Jasmine
By: 'Sean Hogan'
Nov 19,2019
2 people found
this helpful
Excellent professional service. Property advertised well. available to view very quickly at a time to suit us. would strongly recommend to tenant or landlord...
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“Excellent service. Effective communication an......”

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Nov 15,2019
Minithumbup
Louise
Jasmine
By: 'Anish'
Nov 15,2019
2 people found
this helpful
Excellent service. Effective communication and quick processing of applications . . . . . . . . . . ....
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“One of the most helpful conversations I've ha......”

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Nov 15,2019
Minithumbup
Tina
By: 'Charles'
Nov 15,2019
3 people found
this helpful
One of the most helpful conversations I've had with an estate agents. I had a nearly hour long discussion about the local property market, prospective investments and general trends in the area. I felt like I received solid, fair, frank and realistic advice and will ...
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“Great service...”

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Nov 11,2019
Minithumbup
Louise
By: 'Phil Lowe'
Nov 11,2019
2 people found
this helpful
As a novice in the rental market I have been very pleased with the help and assistance given by Louise at Northwood’s. Would highly recommend 👍...
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“Amazing Agents!...”

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Nov 08,2019
Minithumbup
Lucy
Jasmine
By: 'Emma Holmes'
Nov 08,2019
1 people found
this helpful
Made the whole process very smooth and all of the agents here are very approachable. Would definitely recommend Jasmine, Lucy and Tina. Thankyou :)...
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By: Northwood Northampton Ltd
Nov 16, 2019
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Thank you for taking the time to write us a 5* review Emma. We are pleased to hear that the team, especially Jasmine, Lucy and Tina have made your move in a great experience for you. We hope you have settled into your new home OK! ...

“Great service received by Tina and Lucy. Lucy......”

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Nov 07,2019
Minithumbup
Tina
Lucy
By: 'Debbie'
Nov 07,2019
0 people found
this helpful
Great service received by Tina and Lucy. Lucy has been very professional and efficient she has made the whole process a pleasure....
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“We've had a wonderful experience throughout t......”

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Nov 05,2019
Minithumbup
Jasmine
Lucy
By: 'Adam Takacs'
Nov 05,2019
1 people found
this helpful
We've had a wonderful experience throughout the process of vacating. Also Id like to point out Lucy's and Jasmine's wonderful customer care and service!...
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By: Northwood Northampton Ltd
Nov 16, 2019
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Thank you for taking your time to write us a 5* review Adam! We are pleased to hear that Jasmine and Lucy have provided you with excellent customer service, we do pride ourself in this. We wish you all the best of luck in your new home. ...

“Samantha has been very helpful and polite. Sh......”

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Nov 03,2019
Minithumbup
Samantha
By: 'Chitra'
Nov 03,2019
1 people found
this helpful
Samantha has been very helpful and polite. She deals with things promptly and is very efficient in dealing with my queries....
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“Excellent customer service...”

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Nov 01,2019
Minithumbup
Samantha
Tina
By: 'Michael Mpieri'
Nov 01,2019
0 people found
this helpful
Excellent customer service at Northwood Northampton. The staff at Northwood are genuine and truly care about their clients. I will not hesitate to recommend Northwood to friends and family....
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“Lucy rocks!...”

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Oct 05,2019
Minithumbup
Lucy
By: 'Kate Coyle'
Oct 05,2019
1 people found
this helpful
Lucy explained nice and simply about a property I looked at for me and my cat, and updatedy search preferences to make things easier for me....
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By: Northwood Northampton
Oct 05, 2019
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Thank you for taking the time to write us a five star review. We really appreciate this! ...

“Louise and the team are extremely helpful and......”

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Oct 04,2019
Minithumbup
Louise
By: 'Gary B'
Oct 04,2019
2 people found
this helpful
Louise and the team are extremely helpful and professional. As a landlord I have no hesitation in recommending her and all at Northwoods Northampton....
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By: Northwood Northampton
Oct 05, 2019
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We are pleased to hear you are happy with the service. If you recommend Northwood to another landlord you will receive £100! ...

“No issues at all...”

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Sep 27,2019
Minithumbup
Louise
By: 'Chris Harris'
Sep 27,2019
2 people found
this helpful
While other agents at Northwood have messed us about a bit with details of our property, Louise has always been helpful and friendly. No issues there....
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By: Northwood Northampton
Oct 08, 2019
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Thank you so much for taking the time give us some feedback Chris we really appreciate this. ...

“Very friendly efficient service. Lucy was ext......”

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Sep 15,2019
Minithumbup
Lucy
By: 'Julia King'
Sep 15,2019
1 people found
this helpful
Very friendly efficient service. Lucy was extra helpful. Good communication. The problem was fixed quickly and competitively priced. Would definitely recommend...
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By: Northwood Northampton
Oct 05, 2019
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Thank you for your very kind words and taking the time to write this 5 star review Dan Bentley, we like to ensure all maintenance is dealt with effectively and in a timely manner. ...

“Very Helpful and Flexible!!...”

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Sep 12,2019
Minithumbup
Louise
By: 'Dan'
Sep 12,2019
2 people found
this helpful
Louise at Northwood Northampton has been so helpful and I can't thank her enough. When I had a brief leak at my home, she was constantly calling for updates and arranged contractors to come in within a day! Needless to say, Louise kept constant communication ...
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By: Northwood Northampton
Oct 08, 2019
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Dear Dan thank you very much for taking the time to write us some 5star feedback, we like to ensure we go that extra mile and be as flexible as possible! ...

“An absolute delight and always happy to help!......”

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Sep 12,2019
Minithumbup
Lucy
By: 'Chris Doyle'
Sep 12,2019
1 people found
this helpful
An absolute delight and always happy to help! That goes for all the staff that I have spoken to or met!...
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By: Northwood Northampton
Oct 05, 2019
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Thank you for your very kind words and taking the time to write this 5 star review Dan Bentley, we like to ensure all maintenance is dealt with effectively and in a timely manner. ...

“Nothing bad to say, always a pleasant interac......”

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Sep 03,2019
Minithumbup
Louise
Jasmine
By: 'George'
Sep 03,2019
3 people found
this helpful
Nothing bad to say, always a pleasant interaction and it doesn't feel like a lot of places that are there to take their payslip home. Quick to respond to any maintenance issues with a turnaround in a matter of days. Very understanding of personal circumstances, ...
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“I am very happy to recommend Louise from Nort......”

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Aug 23,2019
Minithumbup
Louise
By: 'Keith @ Verismart Inventories'
Aug 23,2019
2 people found
this helpful
I am very happy to recommend Louise from Northwood in Northampton. Like the rest of the team in the office, Louise works hard to offer a highly professional service and is always customer focused. I appreciate her direct style and no-nonsense approach which means she ...
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“Louise is incredibly efficient and profession......”

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Aug 13,2019
Minithumbup
Louise
By: 'Shane Welch'
Aug 13,2019
2 people found
this helpful
Louise is incredibly efficient and professional in her approach, has a positive attitude and leaves no stone unturned to ensure every detail is completed to a high standard. I wouldn't work with anyone else....
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By: Northwood Northampton
Oct 18, 2019
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This great feedback! We always like to ensure we are professional and have a positive attitude. Thank you Shane!:) ...

“Thanks to Louise Ferron...”

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Jul 17,2019
Minithumbup
Louise
By: 'Samantha Adkins'
Jul 17,2019
2 people found
this helpful
Thanks to Louise Ferron for her assistance with the tenanted property next door to me. Her communication was always prompt and efficient and she was very helpful. Thanks again....
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“A great asset to Northwoods in Northampton...”

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Jul 12,2019
Minithumbup
Louise
By: 'Gary B'
Jul 12,2019
3 people found
this helpful
Lou is both professional and friendly, quick to respond and provides a first class service. A great asset to Northwoods in Northampton....
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By: Northwood Northampton
Oct 10, 2019
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Thank you Gary, We are pleased to hear you are happy with the service. If you recommend Northwood to another landlord you will receive £100! ... ...

“Northwoods an efficient and friendly team....”

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Jun 24,2019
Minithumbup
By: 'Jean Sinclair'
Jun 24,2019
2 people found
this helpful
We have used Northwoods as a landlord and as a vendor and their service has always been efficient and friendly. The Team have always responded quickly and professionally to any queries we had. We have been completely satisfied with every aspect of their service and ...
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Staff picture Samantha
Staff picture Louise
(88)
Staff picture Tina
(59)
Staff picture Jasmine
Staff picture Lucy
(12)
picture is hidden Samuel Jeffries
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

http://www.northwooduk.com/complaint-handling-procedure
Last updated at 10:37 AM 29/11/2017 by Katherine Bond

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Northwood

Branch - Northampton, NN1