“Contract errors, daylight robbery and multiple scams...”

Aug 29,2018
By: 'KA'
Aug 29,2018
5 people found
this helpful
2 months ago my partner and I viewed a property, just off Dereham Road, with leaders letting agency in Norwich. The following multiple errors occurred caused much anguish and distress:
- property was advertised and had the let condition to be a furnished property. On move in date, there was no furniture to be seen! Therefore my partner had to sleep on an air mattress!
- they had overcharged our guarantor fee by twice its price
- extra £100 added to the rent as written on the contract just before we were given the keys.

Had we not calculated the agency fees ourselves, this would have been missed - clear daylight robbery! Imagine paying over £600 in agency fees to secure a furnished property, constantly being harassed for private information to complete referencing information, only to move in 2 months later and have to sleep on an air mattress. Granted, we received a full refund in our deposit and agency fees once we completely pulled out of the tenancy agreement.

Clear waste of time and money with no empathy on their behalf! Do not rent a property from this agency unless you want terrible service.
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