Cheshire, Cheadle, SK8
4.9/5, 169 reviews
98% recommended
99% sales valuation accuracy
96% sales fee satisfaction
Sell My House Fast for Market Value | One Stop Property Solutions

“Amazing...”

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Aug 28,2018
Minithumbup
Craig
By: 'Louisa Lupton'
Aug 28,2018
0 people found
this helpful
Unbelievable from start to finish. Have recommended this estate agency to everyone I know! Professional and outstanding at every single point. If only more businesses were run like this one. Thank you.
Comment on agent fees
Good
Was this helpful? Yes
By: Loretta Locke
Feb 05, 2019
Hi Louisa,

Thanks for your fabulous feedback, we appreciate you taking the time to write this review!!

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Opening Hours
Address

One Stop Property Solutions
Oak House, 2 Gatley Road
Cheadle
Cheshire
SK8 1PY
0161 425 7878 \/ 01706 464071

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 96% £36,500 £1,250,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 115 2 48 0 2 1
Areas covered
  • SK12
  • SK8
  • SK13
  • SK3
  • SK14
  • SK4
  • SK15
  • SK5
  • SK16
  • SK6
  • BB4
  • SK7
  • OL13
  • SK8
  • M20
  • SK9
  • All Surrounding Areas
  • SK10
  • SK11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NLA
Latest Properties
Images & Videos

“Real professional outfit....”

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Nov 27,2019
Minithumbup
John
By: 'Stuart Corrigan'
Nov 27,2019
0 people found
this helpful
Sold our house in 2 weeks following 3 previous agents going through the motions and sending all the wrong types of people to view it....
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“We are extremely pleased with the service fro......”

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Nov 27,2019
Minithumbup
John
Craig
By: 'David Platt'
Nov 27,2019
0 people found
this helpful
We are extremely pleased with the service from one stop. They are pro active, realistic and informative. They keep you informed of what is going on and are constantly looking for ideas. They are completely different to other estate agents. We would definitely recommend them...
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“A very professional and considerate team. The......”

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Oct 02,2019
Minithumbup
Craig
John
By: 'Carol Wood'
Oct 02,2019
0 people found
this helpful
A very professional and considerate team. They have good attention to detail and offer a comprehensive service. Excellent sales techniques....
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“Very pleased with One-Stop Property Solutions......”

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Aug 31,2019
Minithumbup
Louise
John
By: 'Christopher Harris'
Aug 31,2019
0 people found
this helpful
Very pleased with One-Stop Property Solutions They have been pro-active from the start arranging block booking for viewing with 30 minutes between viewers on the first sale day. We had twelve viewers, three of whom offered the guide price on the first day sale and the ...
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By: Craig Shrigley
Sep 02, 2019
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Thank-you for your comments Mr Harris much appreciated. ...

“The care and support I had throughout my jour......”

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Aug 30,2019
Minithumbdown
John
Craig
By: 'Carol White'
Aug 30,2019
0 people found
this helpful
The care and support I had throughout my journey was second to none. I cannot describe their attention to detail and taking my feelings into consideration from my first meeting with Craig and following on with John and Nicola. I was constantly kept informed throughout ...
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“Smooth Process...”

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Aug 29,2019
Minithumbup
John
Louise
By: 'natalie allison'
Aug 29,2019
0 people found
this helpful
Bother the buying and selling process with one stop has been very smooth. From getting our house on the market in a week to the easy and detailed communication throughout the process....
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“I wanted to sell my park home.From the word '......”

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Aug 27,2019
Minithumbup
Craig
John
By: 'Barbara Loftus'
Aug 27,2019
0 people found
this helpful
I wanted to sell my park home.From the word 'go' I felt totally confident with the services offered by One Stop. It's a different approach needed to sell a Parkhome but they were fully aware and extremely competent with their sales approach. Other ' ...
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“Exceptional Service...”

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Aug 15,2019
Minithumbup
By: 'S Muncey'
Aug 15,2019
0 people found
this helpful
Having had time to reflect, I would like to thank everyone at One Stop for helping us sell our house successfully. I guess everyone's story is different - here is ours... At the time of selling our home, I was experiencing a very challenging pregnancy ...
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“Great service from a great company...”

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Aug 14,2019
Minithumbup
By: 'Nicholas Aikenhead'
Aug 14,2019
0 people found
this helpful
One Stop were brilliant through every stage of the sale of our house. From day 1 they were there to answer any questions we had and also gave us excellent advice throughout the whole process. Their valuation of our house was realistic and ensured we got ...
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“Communication at its finest!...”

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Aug 10,2019
Minithumbup
Louise
By: 'Emily Groom'
Aug 10,2019
0 people found
this helpful
Communication at its finest! Louise, the sales processor for our purchase was available all day everyday to answer any questions we had about our purchase. Louise made sure our answers were answered before the end of the working day and always gave us updates as ...
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“Great Sales Team...”

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Jul 31,2019
Minithumbup
Craig
John
By: 'Moira Cavanagh'
Jul 31,2019
0 people found
this helpful
Great service from the offset with open and honest input from One Stop Team. Both Craig and his team clearly understand how to sell a house....
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“5 star service...”

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May 16,2019
Minithumbup
John
Craig
By: 'Liz P'
May 16,2019
1 people found
this helpful
As the saying goes you get what you pay for you may pay a little more than other agents but it's worth it...superb service by Craig and his team....exact valuation great photographs that show your property off and then great service by John ...
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Good
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“True to Their Word!...”

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May 05,2019
Minithumbup
Craig
John
By: 'Carol and David B'
May 05,2019
0 people found
this helpful
Craig visited us and outlined his plan to sell our house, being very positive about their different approach after our poor experience of other agents. He and his excellent staff delivered everything they promised. In a short period of time we got lots of viewings ...
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Comment on agent fees
Not the cheapest, but worth every penny.
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“Such great help!...”

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Apr 13,2019
Minithumbup
John
By: 'Hayley'
Apr 13,2019
1 people found
this helpful
This was my first experience dealing with an estate agents as we are first time buyers. So whilst I had no idea of the process, John was very quick to put me at ease and talk me through every step of the way, explaining to ...
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“Very satisfied...”

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Feb 22,2019
Minithumbup
By: 'Richard,Cheadle'
Feb 22,2019
0 people found
this helpful
After 8 months with another estate agent and doing all the chasing I changed to One Stop Property Solutions the best decision I ever made,in under 3 months house re marketed,sold and completed. The staff at One Stop are pro active and constantly keeping you ...
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Comment on agent fees
Good
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“Outstanding...”

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Feb 18,2019
Minithumbup
By: 'Paula Hamlett'
Feb 18,2019
0 people found
this helpful
Cannot recommend these guys enough. They have gone above and beyond from start to finish. Kept me Informed every step of the way and nothing was too much for them....
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Comment on agent fees
Fees a little expensive. But you pay for what you get. Excellent service.
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“Excellent customer service...”

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Jan 08,2019
Minithumbup
John
By: 'Mark and Sue S'
Jan 08,2019
0 people found
this helpful
This is how an estate agent should be. They are committed to selling your home and are very professional. It doesn't matter which member of staff you speak to, all deliver excellent customer service. Their communication is second to none, giving you every confidence that ...
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Comment on agent fees
Higher than some but not the most expensive.
Was this helpful? Yes
By: Loretta Locke
Feb 05, 2019
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Mark and Sue, thank you very much for taking the time to leave such positive feedback on our services, your comments give other buyers and sellers the confidence that they we have their best interests at heart, our aim to sell your property at the highest price in the shortest time frame and making the whole process as stress free as possible. All the very best and thanks again ...

“No Comparison!...”

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Dec 31,2018
Minithumbup
John
Craig
By: 'Very Happy Customer'
Dec 31,2018
0 people found
this helpful
These are the people you want to sell your home with-the team, in particular John & Becky, have the time and courtesy to deal with every possible question you may have. Their photographer is exceptional, the advert had my flat sold on the 2nd day of ...
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Comment on agent fees
Slightly more than average costs but well worth the investment because they get a far better deal for you.
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By: Loretta Locke
Feb 05, 2019
View all comments (1)
Thank you for taking the time to write this review and for all your positive points, the team do work hard to achieve the best price for your property, using professional photographers and floor plans really do showcase your property which in turn leads to lots of interest - a quick sale - and a good price!! We are pleased that we have given you value for money. Thanks again ...

“Exceeded expectations!...”

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Aug 29,2018
Minithumbup
Craig
By: 'Sarah'
Aug 29,2018
0 people found
this helpful
Customer service since my first interaction with One Stop has been exceptional. Every member of staff I have spoken to has gone above and beyond my expectations. They took the time to understand what was important to me in my house sale and I have ...
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Comment on agent fees
Above average, but justifiably.
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By: Loretta Locke
Feb 05, 2019
View all comments (1)
Thank you Sarah for taking the time to write such a glowing review. To state the team have gone 'above and beyond' your expectations is superb feedback and all customers are important to us as you have experienced. Once again thanks for taking the time to write the review !! ...

“Amazing...”

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Aug 28,2018
Minithumbup
Craig
By: 'Louisa Lupton'
Aug 28,2018
0 people found
this helpful
Unbelievable from start to finish. Have recommended this estate agency to everyone I know! Professional and outstanding at every single point. If only more businesses were run like this one. Thank you....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Loretta Locke
Feb 05, 2019
View all comments (1)
Hi Louisa, Thanks for your fabulous feedback, we appreciate you taking the time to write this review!! ...

“First class service from The One Stop Team...”

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Aug 09,2018
Minithumbup
Kayleigh
John
By: 'Peter Kay’s Uncle'
Aug 09,2018
0 people found
this helpful
John was great during the sales negotiation stage - so now I have bought and moved into the property I wanted - thanks. Kayleigh has been an absolute diamond throughout the sales progression stage, at a time when many other agents are noticeable by their ...
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Comment on agent fees
Believe me for the quality of service - the fees are worth every penny!
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By: Kayleigh
Aug 09, 2018
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Hi David, thank you very much for your kind words. It's been an absolute pleasure. We wish you all the very best in your new home. ...

“Fantastic team!...”

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Jul 18,2018
Minithumbup
Craig
By: 'Rachael Bury'
Jul 18,2018
0 people found
this helpful
On meeting Craig we were promised a quick sale which is what we needed and the team beat all expectations with a very quick sale and not only did they get us a great price they were very attentive and supportive - I cannot thank ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Loretta Locke
Feb 05, 2019
View all comments (1)
Rachael, thank you for taking the time to write such a fantastic review, as you have stated we always aim to get the best price in the shortest time and its great that you feel we have achieved this whilst being attentive and supportive. Thanks again ...

“Excellent Customer Service...”

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Jul 04,2018
Minithumbup
Craig
John
By: 'D&D Halsall'
Jul 04,2018
0 people found
this helpful
From the initial contact all staff introduced themselves, were polite & communicated well with ourselves & potential buyers. Clear advice was given & understood. Within less than 48 hours of the property being advertised we had 2 offers made. We would definitely recommend this company....
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Comment on agent fees
Fees were discussed in full.
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By: Loretta Locke
Feb 05, 2019
View all comments (1)
Thanks for taking the time to write such a glowing review, we appreciate your feedback and always open and honest regrading fees and no hidden costs etc. All the best ...

“First Class...”

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Jul 02,2018
Minithumbup
Craig
By: 'Stephen Naylor Eaton'
Jul 02,2018
0 people found
this helpful
Since our first meeting, Craig has been very supportive through a very difficult situation pre-sale. He has advised me on routes to follow and has treated me more like a friend than a client. I would definitely recommend Craig and his team....
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Comment on agent fees
For the service and support I have received, I am happy with the fees.
Was this helpful? Yes
By: Loretta Locke
Feb 05, 2019
View all comments (1)
Hi Stephen, What wonderful feedback, we are here to give friendly and professional advice and get the very best price in the shortest time frame. Thanks again ...

“First Class...”

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Jul 02,2018
Minithumbup
John
By: 'Stephen Naylor Eaton'
Jul 02,2018
0 people found
this helpful
So far, John has been a friendly voice on the telephone. He is very knowledgeable and has answered any queries in detail. He has promised his full support throughout the sale and, from my conversations with John, I have no doubt that this will be ...
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“Very good, friendly service...”

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Jun 06,2018
Minithumbup
Kayleigh
By: 'Matthew Butcher'
Jun 06,2018
0 people found
this helpful
Very good all round, Kayleigh in particular always friendly and kept us up to date on how our buy was moving forward and if there was anything we needed to do....
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“A very positive experience. Nothing was too much trouble and I was kept up to date every step of the way. A great team. Thank you...”

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May 30,2018
Minithumbup
By: 'Aileen'
May 30,2018
0 people found
this helpful
A very positive experience. Nothing was too much trouble. Kept me up to date all the way. Great team. Thank you...
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Comment on agent fees
Good value fees
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Staff picture John
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Staff picture Craig
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Staff picture Kayleigh
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Staff picture Sally
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Staff picture Louise
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure

One Stop Property Solutions prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.

Residential Estate Agency - Making a complaint

Information for Customers

One Stop Property Solutions is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.

Stage One – Designated Personal Property Agent
All complaints should, in the first instance, be directed to your designated Personal Property Agent, She/he will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.

Stage Two - Customer Services Manager
If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Customer Services Manager. You must write to them within one month of receiving your personal property agent response. The Customer Services Manager will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

Stage Three – Managing Director
If you remain dissatisfied, you may address your concerns in writing to the Managing Director within one month of the response from the Customer Services Manager. Your letter will be acknowledged within three working days of receipt and you will be provided with a final view written response on behalf of the Company within 15 working days of receipt of your letter.

Customer Relations
One Stop Property Solutions
Oak House
2 Gatley Road
Cheadle
Cheshire
SK8 1PY

Stage Four - The Property Ombudsman
After you have received a response from the Managing Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online at http://www.tpos.co.uk Please note that you must do so within twelve months of the date of the final letter. The Property Ombudsman will not consider your complaint until our
internal complaints process has been completed.
Last updated at 10:36 AM 15/01/2016 by allAgents

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Branch - Cheshire, Cheadle, SK8