Cheshire, Cheadle, SK8
4.9/5, 179 reviews
98% recommended
99% sales valuation accuracy
96% sales fee satisfaction
Sell My House Fast for Market Value | One Stop Property Solutions

“Amazing...”

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Aug 28,2018
Minithumbup
Craig
By: 'Louisa Lupton'
Aug 28,2018
0 people found
this helpful
Unbelievable from start to finish. Have recommended this estate agency to everyone I know! Professional and outstanding at every single point. If only more businesses were run like this one. Thank you.
Comment on agent fees
Good
Was this helpful? Yes
By: Loretta Locke
Feb 05, 2019
Hi Louisa,

Thanks for your fabulous feedback, we appreciate you taking the time to write this review!!

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Opening Hours
Address

One Stop
Oak House, 2 Gatley Road
Cheadle
Cheshire
SK8 1PY
0161 425 7878 \/ 01706 464071

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 96% £36,500 £39,300,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 125 2 48 0 2 1
Areas covered
  • SK12
  • SK8
  • SK13
  • SK3
  • SK14
  • SK4
  • SK15
  • SK5
  • SK16
  • SK6
  • BB4
  • SK7
  • OL13
  • SK8
  • M20
  • SK9
  • All Surrounding Areas
  • SK10
  • SK11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NLA
Latest Properties
Images & Videos

“We received a friendly and professional appro......”

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Aug 24,2020
Minithumbup
Craig
John
By: 'Anne Whittle'
Aug 24,2020
0 people found
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We received a friendly and professional approach with excellent advice from the beginning of marketing our property to the sale and also the purchase of our new home....
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“Fantastic agent, we struggled to sell a prope......”

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Aug 24,2020
Minithumbup
Craig
John
By: 'Matthew Byrne'
Aug 24,2020
0 people found
this helpful
Fantastic agent, we struggled to sell a property for over 3 months with another agent, these guys sold the property in the first week of it being back on the market. Fantastic!...
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“Easy to deal with and very helpful throughout......”

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Aug 22,2020
Minithumbup
John
By: 'Nick Crawshaw'
Aug 22,2020
1 people found
this helpful
Easy to deal with and very helpful throughout the lockdown period and afterwards. We got our asking price so we were more than happy....
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“Excellent from start to finish ... from sievi......”

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Aug 21,2020
Minithumbup
By: 'Duncan Bradley'
Aug 21,2020
0 people found
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Excellent from start to finish ... from sieving and vetting clients to view... block viewings ... to selling a house in 2 weeks... offering px...not your typical estate agents using pyscology and placing furnitire in brochures to show how it would look... Communication second to none... always ...
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“Approachable and friendly (whilst professional service)...”

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Aug 03,2020
Minithumbup
John
Louise
By: 'Ruth Blunt'
Aug 03,2020
0 people found
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The team provided an approachable and friendly (whilst professional) service throughout and ensured a quick sale of my property with an excellent property guide and professional photo’s. Would have no hesitation in recommending to others....
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“Excellent service. Kept me up to date constantly...”

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Jul 28,2020
Minithumbup
By: 'Michael Radcliffe'
Jul 28,2020
0 people found
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Excellent service. Kept me up to date with weekly phone calls from the day they took on the sale. These where the 3rd agents we had in 2 years and we had more viewings in the first month than all the other agents in 2 years. They ...
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“What a breath of fresh air One Stop Property ......”

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Feb 29,2020
Minithumbup
Craig
John
By: 'Paul and Linda Painter'
Feb 29,2020
0 people found
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What a breath of fresh air One Stop Property Solutions are! From our first contact with Craig at One Stop, we knew we were in very capable hands. Everything was completed and our sale set up and launched on to sites very quickly and smoothly, ...
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“I thought the service they provided was all i......”

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Dec 23,2019
Minithumbup
By: 'Sally Dronsfield'
Dec 23,2019
0 people found
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I thought the service they provided was all in all very good with a slightly different approach to the previous agents I used....
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“Real professional outfit....”

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Nov 27,2019
Minithumbup
John
By: 'Stuart Corrigan'
Nov 27,2019
0 people found
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Sold our house in 2 weeks following 3 previous agents going through the motions and sending all the wrong types of people to view it....
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“We are extremely pleased with the service fro......”

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Nov 27,2019
Minithumbup
John
Craig
By: 'David Platt'
Nov 27,2019
0 people found
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We are extremely pleased with the service from one stop. They are pro active, realistic and informative. They keep you informed of what is going on and are constantly looking for ideas. They are completely different to other estate agents. We would definitely recommend them...
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“A very professional and considerate team. The......”

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Oct 02,2019
Minithumbup
Craig
John
By: 'Carol Wood'
Oct 02,2019
0 people found
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A very professional and considerate team. They have good attention to detail and offer a comprehensive service. Excellent sales techniques....
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“Very pleased with One-Stop Property Solutions......”

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Aug 31,2019
Minithumbup
Louise
John
By: 'Christopher Harris'
Aug 31,2019
0 people found
this helpful
Very pleased with One-Stop Property Solutions They have been pro-active from the start arranging block booking for viewing with 30 minutes between viewers on the first sale day. We had twelve viewers, three of whom offered the guide price on the first day sale and the ...
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By: Craig Shrigley
Sep 02, 2019
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Thank-you for your comments Mr Harris much appreciated. ...

“The care and support I had throughout my jour......”

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Aug 30,2019
Minithumbdown
John
Craig
By: 'Carol White'
Aug 30,2019
0 people found
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The care and support I had throughout my journey was second to none. I cannot describe their attention to detail and taking my feelings into consideration from my first meeting with Craig and following on with John and Nicola. I was constantly kept informed throughout ...
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“Smooth Process...”

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Aug 29,2019
Minithumbup
John
Louise
By: 'natalie allison'
Aug 29,2019
0 people found
this helpful
Bother the buying and selling process with one stop has been very smooth. From getting our house on the market in a week to the easy and detailed communication throughout the process....
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“I wanted to sell my park home.From the word '......”

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Aug 27,2019
Minithumbup
Craig
John
By: 'Barbara Loftus'
Aug 27,2019
0 people found
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I wanted to sell my park home.From the word 'go' I felt totally confident with the services offered by One Stop. It's a different approach needed to sell a Parkhome but they were fully aware and extremely competent with their sales approach. Other ' ...
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“Exceptional Service...”

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Aug 15,2019
Minithumbup
By: 'S Muncey'
Aug 15,2019
0 people found
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Having had time to reflect, I would like to thank everyone at One Stop for helping us sell our house successfully. I guess everyone's story is different - here is ours... At the time of selling our home, I was experiencing a very challenging pregnancy ...
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“Great service from a great company...”

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Aug 14,2019
Minithumbup
By: 'Nicholas Aikenhead'
Aug 14,2019
0 people found
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One Stop were brilliant through every stage of the sale of our house. From day 1 they were there to answer any questions we had and also gave us excellent advice throughout the whole process. Their valuation of our house was realistic and ensured we got ...
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“Communication at its finest!...”

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Aug 10,2019
Minithumbup
Louise
By: 'Emily Groom'
Aug 10,2019
0 people found
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Communication at its finest! Louise, the sales processor for our purchase was available all day everyday to answer any questions we had about our purchase. Louise made sure our answers were answered before the end of the working day and always gave us updates as ...
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“Great Sales Team...”

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Jul 31,2019
Minithumbup
Craig
John
By: 'Moira Cavanagh'
Jul 31,2019
0 people found
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Great service from the offset with open and honest input from One Stop Team. Both Craig and his team clearly understand how to sell a house....
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“5 star service...”

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May 16,2019
Minithumbup
John
Craig
By: 'Liz P'
May 16,2019
1 people found
this helpful
As the saying goes you get what you pay for you may pay a little more than other agents but it's worth it...superb service by Craig and his team....exact valuation great photographs that show your property off and then great service by John ...
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Good
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“True to Their Word!...”

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May 05,2019
Minithumbup
Craig
John
By: 'Carol and David B'
May 05,2019
0 people found
this helpful
Craig visited us and outlined his plan to sell our house, being very positive about their different approach after our poor experience of other agents. He and his excellent staff delivered everything they promised. In a short period of time we got lots of viewings ...
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Not the cheapest, but worth every penny.
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“Such great help!...”

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Apr 13,2019
Minithumbup
John
By: 'Hayley'
Apr 13,2019
1 people found
this helpful
This was my first experience dealing with an estate agents as we are first time buyers. So whilst I had no idea of the process, John was very quick to put me at ease and talk me through every step of the way, explaining to ...
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“Very satisfied...”

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Feb 22,2019
Minithumbup
By: 'Richard,Cheadle'
Feb 22,2019
0 people found
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After 8 months with another estate agent and doing all the chasing I changed to One Stop Property Solutions the best decision I ever made,in under 3 months house re marketed,sold and completed. The staff at One Stop are pro active and constantly keeping you ...
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Good
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“Outstanding...”

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Feb 18,2019
Minithumbup
By: 'Paula Hamlett'
Feb 18,2019
0 people found
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Cannot recommend these guys enough. They have gone above and beyond from start to finish. Kept me Informed every step of the way and nothing was too much for them....
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Fees a little expensive. But you pay for what you get. Excellent service.
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“Excellent customer service...”

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Jan 08,2019
Minithumbup
John
By: 'Mark and Sue S'
Jan 08,2019
0 people found
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This is how an estate agent should be. They are committed to selling your home and are very professional. It doesn't matter which member of staff you speak to, all deliver excellent customer service. Their communication is second to none, giving you every confidence that ...
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Comment on agent fees
Higher than some but not the most expensive.
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By: Loretta Locke
Feb 05, 2019
View all comments (1)
Mark and Sue, thank you very much for taking the time to leave such positive feedback on our services, your comments give other buyers and sellers the confidence that they we have their best interests at heart, our aim to sell your property at the highest price in the shortest time frame and making the whole process as stress free as possible. All the very best and thanks again ...
Staff picture John
(118)
Staff picture Craig
(64)
Staff picture Kayleigh
(36)
Staff picture Sally
(10)
Staff picture Louise
(6)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure

One Stop Property Solutions prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.

Residential Estate Agency - Making a complaint

Information for Customers

One Stop Property Solutions is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.

Stage One – Designated Personal Property Agent
All complaints should, in the first instance, be directed to your designated Personal Property Agent, She/he will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.

Stage Two - Customer Services Manager
If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Customer Services Manager. You must write to them within one month of receiving your personal property agent response. The Customer Services Manager will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

Stage Three – Managing Director
If you remain dissatisfied, you may address your concerns in writing to the Managing Director within one month of the response from the Customer Services Manager. Your letter will be acknowledged within three working days of receipt and you will be provided with a final view written response on behalf of the Company within 15 working days of receipt of your letter.

Customer Relations
One Stop Property Solutions
Oak House
2 Gatley Road
Cheadle
Cheshire
SK8 1PY

Stage Four - The Property Ombudsman
After you have received a response from the Managing Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online at http://www.tpos.co.uk Please note that you must do so within twelve months of the date of the final letter. The Property Ombudsman will not consider your complaint until our
internal complaints process has been completed.
Last updated at 10:36 AM 15/01/2016 by allAgents

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Branch - Cheshire, Cheadle, SK8