Enfields Lettings
Oxford, OX4
1.7/5, 22 reviews
27% recommended
0% lettings valuation accuracy
37% lettings fee satisfaction

“ABSOLUTE NO GO...”

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Aug 27,2018
Minithumbdown
By: 'Student'
Aug 27,2018
8 people found
this helpful
I definitely wouldn't recommend Enfields to anyone!! They constantly lie to make themselves look better, never take responsibility for the things they've done wrong and instead blame you, seem to go for the cheapest builders/maintenance contractors so they are only spending the bare minimum and things arent fixed to a high quality. They left us for a month without heating during September/October time last year and we contacted the council regarding many issues we had with them and the house. Oxford council insepcted the house and found a long list of things they were required to do before we moved in and they hadn't done e.g. fire blanket in kitchen and fire doors fixed. They stated that they didn't receive the inventory at the move in stages which means we had money taken from our deposits as we didn't have some evidence of the conditions of the rooms. Do not trust them and their scamming ways especially Nas'!! PLEASE do not go with this company unless you want to be stressed out, scammed for your money and treated disrespectfully!
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Opening Hours
Address

Enfields Lettings
291a Iffley Road
Oxford
Oxfordshire
OX4 4AQ
01865 249408

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 37% £380 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 6 14 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“1* for so. many. reasons.So illegal. All of ......”

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Nov 24,2019
Minithumbdown
By: 'Megan'
Nov 24,2019
0 people found
this helpful
1* for so. many. reasons. So illegal. All of it. Will let the other reviews do most of the talking however we had our entire deposit robbed under completely unjust (and illegal circumstances). The way we were treated was utterly contemptible; we had our mothers told ...
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“Students Stay Away....”

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Aug 07,2019
Minithumbdown
By: 'Lauren Smart'
Aug 07,2019
2 people found
this helpful
Students Stay Away. If I could give less than 1 star I would. Myself and my 4 other housemates went with enfields this year, to find a student house for our second year of university. over the 11 month period, we were treated as idiots, with all sorts ...
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“Avoid at any cost...”

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Mar 18,2019
Minithumbdown
By: 'Rocio'
Mar 18,2019
2 people found
this helpful
Just so you know, after everything I went to the shelter to get advice on how to sue them, and I didn´t even have to say their name, she already knew*. They play with young people and students, mainly but they can ** anybody that ...
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Comment on agent fees
Bad.
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“Absolute monstrosity of an estate agent...”

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Jan 22,2019
Minithumbdown
By: 'Adam'
Jan 22,2019
5 people found
this helpful
Worst estate agent that we have ever experienced in 6 years of lettings. We could write a whole book on their wrong doings, short story; DO NOT USE THEM. Went downhill from 1 week into the lettings they told us falsified information and charged us for call ...
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Comment on agent fees
Reasonable
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By: Al
Jan 27, 2019
View all comments (1)
THE WORST ESTATE AGENTS... they might seem cheap, but they will keep your deposit at the end to make it worth their while, please don't use these guys ...

“Absolutely horrific estate agents...”

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Dec 27,2018
Minithumbup
By: 'Will'
Dec 27,2018
7 people found
this helpful
Absolutely horrific estate agents *AVOID AT ALL COSTS* It all started out at the start of the tenancy agreement they act all sweet especially NAZ who promises things will be amended on the property yet when it comes to after you have paid the deposit ...
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Comment on agent fees
Average
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“Terrible experience despite my friends and I being organised students...”

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Dec 10,2018
Minithumbdown
By: 'Caz'
Dec 10,2018
6 people found
this helpful
I let with this agency in the first year of my masters. At first, my friends and I had thought we had gotten lucky with the house and the decently priced fees, in addition to me thinking I had made it clear about my experience ...
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Comment on agent fees
Standard fees but you spend so much energy and time on them that its pretty much a punch in the face.
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“ABSOLUTE NO GO...”

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Aug 27,2018
Minithumbdown
By: 'Student'
Aug 27,2018
8 people found
this helpful
I definitely wouldn't recommend Enfields to anyone!! They constantly lie to make themselves look better, never take responsibility for the things they've done wrong and instead blame you, seem to go for the cheapest builders/maintenance contractors so they are only spending the bare minimum ...
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“stolen deposit...”

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Aug 14,2018
Minithumbdown
By: 'Student'
Aug 14,2018
8 people found
this helpful
Yep, just like everyone else, Enfields Lettings found a way to screw me over finally. I was paying three months in advance, keeping the place in perfect condition, made no unreasonable demands etc etc, and Despite leaving on good terms, having respected the property which ...
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Comment on agent fees
Bad - high, and they will still steal from you.
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“Awful...”

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Jul 09,2018
Minithumbdown
By: 'Student'
Jul 09,2018
13 people found
this helpful
Genuinely couldn't recommend any less, absolute joke of a business. Never reply to emails, don't pay back deposits, continuously display scamming behaviour and take advantage of students....
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“Good Agency...”

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May 31,2018
Minithumbup
By: 'James Conner'
May 31,2018
3 people found
this helpful
Nice guys, Good house and swift deposit return. fee reasonable. I would re-rent from them and recommend them. could do better with communication, sometimes your not sure if work is being done, but was always completed in fairness....
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Comment on agent fees
good
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“Organized gang scam...”

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May 28,2018
Minithumbdown
By: 'OxfordStudent'
May 28,2018
14 people found
this helpful
Worst lettings agent that I had in my life. This people completely know what they are doing. They know that you are an international student so they act very well at the beginning to make you feel comfortable and then abuse you. The nightmare start ...
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Comment on agent fees
Bad
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“NEVER CONTRACT WITH THEM...”

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May 28,2018
Minithumbdown
By: 'Yann'
May 28,2018
10 people found
this helpful
Worst letting experience ever!!! These people are just here for your money, do not contract with them by any means!!!...
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Comment on agent fees
Extremely bad
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“AVOID THIS AGENCY...”

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May 28,2018
Minithumbdown
By: 'Chris'
May 28,2018
7 people found
this helpful
Avoid this agency by all means if you don't want to loose your money. They are scammers, they take ages to solve problems and they charge you a lot more than you can expect when it's about to move out!!! I have never seen people ...
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Comment on agent fees
Very bad
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“exellent...”

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May 21,2018
Minithumbup
By: 'Andy Cummings'
May 21,2018
2 people found
this helpful
Thank you Enfield's team, we had a great experience. Highly recommended, best houses at a good price. simply fantastic....
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Comment on agent fees
good
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“Very good...”

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May 14,2018
Minithumbup
By: 'Kelly costa'
May 14,2018
2 people found
this helpful
As estate agency's go ( and I've used my fair share) enfields has proved its self to be a great one, I would definitely use again and recommend to friends and family. I receive 92%of my deposit 4 days after leaving. I used enfields for 2 years and ...
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Comment on agent fees
Cheapest I found in oxford
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“bunch of thieves and charlatans!...”

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May 12,2018
Minithumbdown
By: 'Andyc'
May 12,2018
9 people found
this helpful
They want your money, they lie about handing paper work out and are verbally aggressive. When challenge to refund my money because they haven't give me any documentation to prove that I pay agency fees, Naz left the office and Abdul was rude and verbally ...
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Comment on agent fees
Unnacceaptable!
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“As what you would expect from an agent...”

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Apr 11,2018
Minithumbup
By: 'Macky'
Apr 11,2018
4 people found
this helpful
Lived with Enfields Lettings for 2 years, just received my deposit back. Charged me for burning the carpet (rightfully).Had few maintenance issues especially Boiler breakdown in Winter, the landlord was terrible but Enfields helped in sorting it out. The agent is only as good as ...
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Comment on agent fees
Good
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“Avoid this letting agency at all costs if you can! ......”

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Dec 24,2017
Minithumbup
By: 'Shirley'
Dec 24,2017
11 people found
this helpful
Avoid this letting agency at all costs if you can! Especially students! The numerous problems my friends and I had with them during our tenancy was unbelievable. Even when you contacted them regularly and sent them emails on a regular basis in addition to looking ...
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Comment on agent fees
Okay when I had a contract with them but many fees were added on without evidence during the return of the deposit - would definitely request an invoice as they are reluctant to hand them out!
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“All scammers ! Naz is the rudest person I have ever ......”

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Dec 08,2017
Minithumbdown
By: 'Oxfordlola'
Dec 08,2017
11 people found
this helpful
All scammers ! Naz is the rudest person I have ever had the misfortune of talking to he will shout and threaten you on the phone !! They couldn't provide keys on the arranged date, lied about what fees are to be paid and took ages to ...
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Comment on agent fees
Bad
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“Absolute charlatans. Claimed to be unable to contact the owner ......”

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Oct 11,2017
Minithumbdown
By: 'Jay Ox'
Oct 11,2017
12 people found
this helpful
Absolute charlatans. Claimed to be unable to contact the owner for an extended period of time - land registry search eventually revealed that they were the owner. Their suggested repair man refused to come because he already had a year of unpaid bills for work ...
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Comment on agent fees
Pretty average.
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“STAY AWAY!! READ ALL THE NEGATIVE REVIEWS BEFORE YOU USE ......”

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Jul 15,2017
Minithumbdown
By: 'John B'
Jul 15,2017
11 people found
this helpful
STAY AWAY!! READ ALL THE NEGATIVE REVIEWS BEFORE YOU USE THIS COMPANY, DO NOT LISTEN TO THE LIES, THEY ARE SCAMMERS!!...
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Comment on agent fees
VERY BAD!
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“Terrible!! Do not let with Enfields under any circumstances. The ......”

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Aug 04,2016
Minithumbdown
By: 'DissatifiedAtEnfields'
Aug 04,2016
11 people found
this helpful
Terrible!! Do not let with Enfields under any circumstances. The service was appalingly bad even when there were urgent issues: we were not able to enter the house through the front door for 2 weeks, we had no washing machine for 3 weeks and when the person ...
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What agent could do to change your mind?
Bad - they were useless so I'm not sure what they did with the money
Attached Filesnbsp;
Comment on agent fees
Bad - they were useless so I'm not sure what they did with the money
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Enfields Lettings, Oxford OX4 4AQ


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