Monton, Manchester, M30
4.8/5, 93 reviews
94% recommended
90% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
Ascend properties | Built on Higher Standards

“Great customer service...”

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Aug 27,2018
Minithumbup
By: 'Alex'
Aug 27,2018
0 people found
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Adam provided excellent customer service. He informed me of the process well, and rang when he said he was going to ring. I feel like I can approach Adam if I had any issues - and there hasn't been any! :)
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Opening Hours
Address

Ascend Properties
192 Monton Road
Monton,Manchester
Greater Manchester
M30 9PY
0161 707 7584

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 96% £90,000 £400,000
Lettings 100% 88% £495 £1,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 48 4 19 0 10 1 2 1
Areas covered
  • M30
  • M6
  • M27
  • M28
  • M5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Property Redress Scheme
Latest Properties

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“Brilliant letting company would recommend to ......”

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Dec 25,2019
Minithumbup
Faye
By: 'Jamie harris'
Dec 25,2019
0 people found
this helpful
Brilliant letting company would recommend to anyone, helpful, understanding. Always very attentive and keep you updated with everything. Best letting company I have been with !...
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“Laure is the Best Letting Agent in Salford/Ma......”

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Dec 16,2019
Minithumbup
Laura Murphy
By: 'Wesley Marcio da Rocha Daniel'
Dec 16,2019
0 people found
this helpful
Laure is the Best Letting Agent in Salford/Manchester ever. From the first call, she was super attentive. The visit was quickly scheduled, We can see the house as long as we wish. I only have compliments for her....
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“Great services provided by Laura...”

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Dec 11,2019
Minithumbup
Laura Murphy
By: 'Andreia Pedral'
Dec 11,2019
0 people found
this helpful
Today my husband and I saw a property on the internet managed by Ascend and we called to them to know if that property was available yet and Laura has talked to us. We had a good impression by phone because Laura has treated us ...
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“The team at Ascend were great. Catalina was e......”

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Nov 16,2019
Minithumbup
By: 'Matt Dennis Concannon'
Nov 16,2019
0 people found
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The team at Ascend were great. Catalina was extremely helpful in our search for a property. Very thorough in sending forms so we could get the ball rolling. We managed to get the property confirmed within the same day as viewing and it was taken ...
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“They supported in me in all processing and i ......”

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Aug 16,2019
Minithumbup
By: 'Akhila Augustin'
Aug 16,2019
0 people found
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They supported in me in all processing and i loved it.looking forward for more assisstance to help me in getting all Processing done...
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“Had many dealings with Amanda Field and she w......”

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Jun 25,2019
Minithumbup
By: 'Phil Taylor'
Jun 25,2019
0 people found
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Had many dealings with Amanda Field and she was very helpful every time we needed anything. She was incredibly polite and friendly....
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“I took out a tenancy with Ascend in January f......”

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Jun 21,2019
Minithumbup
By: 'John carroll'
Jun 21,2019
0 people found
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I took out a tenancy with Ascend in January for 12 months, I then got promoted and my job took me to London, Faye at the Manchester branch and Kyle at Liverpool branch were fantastic and nothing was to much trouble, Thet found new tenants in ...
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“Excellent service...”

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May 31,2019
Minithumbup
Elaine Hulme
By: 'Charlotte'
May 31,2019
0 people found
this helpful
Elaine and Catalina have been amazing in helping me secure my perfect property. Elaine was efficient, friendly and informative in every way. Just when I had given up hope she found something to suit exactly what I was looking for. They have both been super ...
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As expected
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“Property purchase...”

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May 28,2019
Minithumbup
By: 'Hannah'
May 28,2019
0 people found
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We have just completed on a property in Monton and Catalina has been a superstar throughout the process. She kept us informed of any changes and updates as soon as she received them. I found the service professional and really friendly at all times and ...
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NA
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“Amaising service...”

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May 22,2019
Minithumbup
Elaine Hulme
By: 'Vlad'
May 22,2019
0 people found
this helpful
It was very lovely to work with Elaine. Very nice agent. She help me to found wery good flat close to my job.Thank you so much....
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It was very lovely to work with Elaine. Very nice agent. She help me to found wery good flat close to my job.Thank you so much.
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“Top Class...”

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May 18,2019
Minithumbup
By: 'Ed S'
May 18,2019
0 people found
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In the middle of purchasing a property through Ascend, Catalina has been first class since day one, great communication which you don't get with a lot of estate agents, highly recommended....
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“Friendly and professional...”

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May 18,2019
Minithumbup
Elaine Hulme
By: 'Virginia'
May 18,2019
0 people found
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Elaine was very professional regarding application fees and optional properties available for viewing. I was able to understand the company's fees system and really appreciated being offered other properties options....
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“Professional 1st Class service...”

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Mar 13,2019
Minithumbup
Elaine Hulme
By: 'Alex'
Mar 13,2019
0 people found
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We met Elaine at the property. Elaine was really friendly, warm and welcoming. She put me and my husband at ease. Answering all our questions and concerns. Within minutes we were chatting like friends. She was professional at all times, caring and 1st class. Elaine ...
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Happy with the agents fees.
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“Great agent!...”

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Mar 07,2019
Minithumbup
By: 'Michelle'
Mar 07,2019
0 people found
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Catalina was helpful and professional whilst showing us around the property and she continued to keep in touch with us afterwards, answering any queries we had....
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“Great Service!...”

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Feb 22,2019
Minithumbup
Elaine Hulme
By: 'Helen'
Feb 22,2019
0 people found
this helpful
Elaine has been fantastic at updating me on what has been going on which was really reassuring going through the process. Catalina was great at the property visit and called me the next day to give me proper answers to questions I had during the ...
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Comment on agent fees
Not too bad compared to others.
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“Professional and pleasant...”

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Feb 13,2019
Minithumbup
By: 'Emilia'
Feb 13,2019
0 people found
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Agent was well knowledged about the property, providing us with excellent customer service. Got back to us within hours on any matter....
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Comment on agent fees
Good
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“Exceptional service...”

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Feb 11,2019
Minithumbup
By: 'Helena'
Feb 11,2019
0 people found
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I viewed 2 properties with Catalina and she was amazing , when I called to enquire she was the most helpful and friendliest , very professional . She is an asset ....
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Comment on agent fees
Standard fees
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“Renting a house of ascend...”

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Feb 07,2019
Minithumbup
By: 'MWH'
Feb 07,2019
2 people found
this helpful
Ok. Confusion with sending paperwork through to sign and get keys on the day. Could have been better communication at the end of the process....
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Comment on agent fees
Bad
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“Monton...”

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Feb 07,2019
Minithumbup
Elaine Hulme
Laura Murphy
By: 'Mark P'
Feb 07,2019
1 people found
this helpful
As a landlord of 10 years I have found the staff at Ascend (formerly Living Quarter) extremely efficient and helpful. I have also, sold the same property with Ascend. This proved to be a drawn out difficult sale, through no fault of Ascend. There were issues ...
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Comment on agent fees
Fair
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“5* Experience...”

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Jan 29,2019
Minithumbup
By: 'Nawise'
Jan 29,2019
0 people found
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The service from Catalina was second to none. She had all the information we needed whenever we needed it. She was eager to show us around the property at 5pm when most estate agents wouldn't work past 4pm. She helped us with anything we needed ...
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Good
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“Best agent so far...”

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Jan 20,2019
Minithumbup
By: 'Tahir'
Jan 20,2019
0 people found
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I had the best experience with any letting agent so far. Catalina was very polite and helping. Responded quickly to all queries and conveyed all requests promptly to landlord. would definitely recommend....
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Good
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“Excellent!...”

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Dec 21,2018
Minithumbup
Elaine Hulme
By: 'Sam'
Dec 21,2018
0 people found
this helpful
Great customer service. I wouldn't hesitate to recommend Elaine and the team. Elaine kept us constantly up to date with what was happening whilst selling our property and nothing was too much trouble, making what could have been a stressful experience very easy....
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Good
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“Excellent and swift service...”

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Dec 20,2018
Minithumbup
By: 'Kirsty'
Dec 20,2018
0 people found
this helpful
Catalina was very helpful and informative throughout the viewing. She was very honest and gave us all the details we needed to view the properties and make a decision. Thank you :)...
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Comment on agent fees
Average
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By: Pauline Jarnell
Jan 21, 2019
View all comments (1)
Really pleased with the service. Very helpful people. Would recommend ...

“Fantastic Service...”

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Dec 05,2018
Minithumbup
Elaine Hulme
Laura Murphy
By: 'Tina'
Dec 05,2018
0 people found
this helpful
I bought my apartment through Ascend, Elaine was fabulous and extremely patient with all my viewings, always punctual and listened to what I wanted and found me my perfect home. How she survived the experience I'm not sure! I was also renting through Ascend at ...
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Comment on agent fees
very competitive
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“Great Service...”

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Dec 04,2018
Minithumbup
By: 'Zohaib'
Dec 04,2018
0 people found
this helpful
Experienced great service working with Catalina, all of my questions were answered well and quickly. There has been a smooth transition when submitting my tenancy application....
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Comment on agent fees
Good
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“A pleasure to deal with...”

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Nov 07,2018
Minithumbup
By: 'Rebecca & Nathan'
Nov 07,2018
0 people found
this helpful
Catalina is very pleasant & efficient. She has been a joy to deal with! She has always our queries (a lot of them!!) quickly. Lucy has been great too, very friendly & professional. We've had no problems whatsoever with Ascend or the referencing company they use. Would ...
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Comment on agent fees
Fees a bit high, was expecting them to be less.
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“Absolute pleasure to work with...”

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Sep 17,2018
Minithumbup
Elaine Hulme
By: 'Russ lees'
Sep 17,2018
0 people found
this helpful
Elaine at the living quarter was fantastic, helped and sorted all my needs straight away and made it smoother than I ever though possible. Will be using again just for her knowledge skills and understanding. Thanks very much!!...
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Good
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Staff picture Laura Murphy
(19)
Staff picture Elaine Hulme
(21)
Staff picture Amanda Field
(7)
Staff picture Oliver Sacks
(2)
Staff picture Adam Stephenson
(22)
Staff picture Faye
(12)
Staff picture Lucy Sexton
(12)
Staff picture Lora Barker
(10)
Staff picture Mark
(2)
Staff picture Fiona Trigg
(12)
Staff picture James Hardern
(6)

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact the Branch Manager and it will be dealt with accordingly
Last updated at 10:55 AM 29/11/2018 by allAgents

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Ascend Properties

Branch - Monton, Manchester, M30