“Terrible estate agent. Don't buy through them!...”

Aug 27,2018
Minithumbdown
By: 'Kerri jenkins'
Aug 27,2018
18 people found
this helpful
Unhelpful. No communication. Not in a position to sell
myself and my partner went to purchase a property with purplebricks end of Feb 2018 for a property at 66 the common in Barwell. It has been 6 months since we started, and we pulled out a week ago. we had no communication with this company through the whole process, as they never helped one bit. we spent our time using the seller as our main contact, and even he was unhelpful towards the end. I have also notice after pulling out they have put this property back on the market today when they do not even have the rights to sell at this point as they need a power of attorney to sign on the sellers behalf. This should already be in place before the property was posted publicly. hense why we was 6 months in and nowhere closer to moving in. Purplebricks failed to disclose any of this information when we took this property on when they were fully aware this would take much longer if we had known from the beginning we would never have attempted to take it on. In return we lost money for solicitor fees because we were not willing to wait around forever and no one could tell us how long it would take. I would avoid this company when buying a property, unless you want disappointment as they were not helpful and are selling you a dream rather than a house
Comment on agent fees
We did not pay fees through this company but lost money through our solicitors because of the negligence
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Purplebricks

Suite 7 First Floor, Cranmore Place, Cranmore Drive Shirley, Solihull
West Midlands
B90 4RZ

0800 810 8008

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