Aug 26,2012
By: 'capitol123'
Aug 26,2012
7 people found
this helpful
For 3 years we had nothing but problems with Ludlow Thompson and each person we dealt with was worse than the last. So many mistakes were made and bogus fees were brought up. At one point they asked us for money that was missing from a previous contract and we had to get lawyers involved. As it stands now, we have been out of the property for 2 months and have yet to receive any of our deposit

Avoid them at all costs, they are the worst company I have ever dealt with and since leaving them I have heard so many complaints about them. I have felt the need to review someone\'s performance before as I believe we are all human and make mistakes but the incompetence and unwillingness to improve from Ludlow Thompson was out of this world
What agent could do to change your mind?
A huge review of Ludlow needs to be done to overhaul their whole system and morals
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Was this helpful? Yes
Aug 29, 2012
Thank you for your feedback.

We are very concerned to read this and would really like the opportunity to resolve the issues you have raised.

With regards to the refund of deposit, please be advised that as tenants you are well within your rights to raise a deposit dispute.

Please could we ask you to contact so that we can look into the issues raised in your above review. Once we receive a response from yourself we will be able to ensure this matter is resolved.

Kind regards

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