Worst letting agent I have ever dealt with. As soon as i had paid my deposit and rent in advance i found Lauren Poole was rude, unhelpful and very unprofessional. Jobs were rarely dealt with and when they were I had to wait weeks for them to be completed. Left several messages that were never returned. Very very very unprofessional company. Steer clear only nice till they have your money. Then never returned my deposit after leaving the house in better condition than when I rented. Needs to learn not to tell lies and learn some customer service.