Dacre Son & Hartley
Ilkley, LS29
4.8/5, 26 reviews
96% recommended
85% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

“Paul was helpful, pleasant and had a confident and reassuring manner. Thank you for guiding me safely through sale of house....”

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Aug 27,2018
Minithumbup
Paul Wilson
By: 'Frances R'
Aug 27,2018
0 people found
this helpful
Paul Wilson was helpful,pleasant and had a reassuringly confident manner.
The Ilkley team guided me safely through my house sale.
Was this helpful? Yes

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Opening Hours
Address

Dacre Son & Hartley
1-5 The Grove
Ilkley
West Yorkshire
LS29 9HS
01943 600655

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 85% 100% £95,000 £1,040,000
Lettings 100% 99% £795 £995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 2 0 13 0 4 0 2 1
Areas covered
  • LS29
  • Ilkley
  • Mid Wharfedale
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS Move With Us
Latest Properties

No Properties

“Excellence in her field...”

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Dec 11,2018
Minithumbup
Joanna
By: 'M.C.'
Dec 11,2018
0 people found
this helpful
We had been looking to rent a property in Ilkley and had registered with all available agents. Angus Roberts, Dale Eddison, W H Brown, Blue Residential and Lindley Simpson. Jo stood head and shoulders above the rest both in her determination to help us secure ...
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Comment on agent fees
Higher than some, lower than one.
Was this helpful? Yes

“House purchase...”

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Nov 19,2018
Minithumbup
Vicky
By: 'Nicola'
Nov 19,2018
0 people found
this helpful
It has been great to work with Vicky and Dacres on this house purchase, they have been professional throughout and very attentive/responsive without being pushy. I would def recommend them and will use them again for sure! Thank you!...
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Was this helpful? Yes

“Paul was helpful, pleasant and had a confident and reassuring manner. Thank you for guiding me safely through sale of house....”

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Aug 27,2018
Minithumbup
Paul Wilson
By: 'Frances R'
Aug 27,2018
0 people found
this helpful
Paul Wilson was helpful,pleasant and had a reassuringly confident manner. The Ilkley team guided me safely through my house sale....
read full review
Was this helpful? Yes

“First Class Service...”

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Aug 24,2018
Minithumbup
Patrick
By: 'Martin Johnson'
Aug 24,2018
0 people found
this helpful
From initial valuation, marketing and management of the sales process though to completion I have found Patrick and Virginina to be professional, knowledgeable and very competant. They achieved the full asking price agreed for my property. The team at Dacres Ilkley have been a pleasure ...
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Comment on agent fees
I found their fees to be reasonable and competitve with other agents in the area.
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“Brilliant service...”

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Aug 24,2018
Minithumbup
Joanna
By: 'Lindsay'
Aug 24,2018
0 people found
this helpful
Joanna has been incredibly efficient. This has been my first experience of advertising through an agent and it has all been made so easy and speedy. I would recommend completely- thank you!...
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Comment on agent fees
Fair fees
Was this helpful? Yes

“Excellent. Reasonable fees. Professional...”

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Jul 23,2018
Minithumbup
Paul Wilson
By: 'Mrs J'
Jul 23,2018
0 people found
this helpful
Really happy with the service and would use again. All the staff are great, but special mention to Paul who supported us throughout....
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Comment on agent fees
Reasonable. Competitive.
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“Needed valuation for probate Disappointed we couldn't use Dacres but ......”

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Apr 04,2018
Minithumbdown
By: 'Glynis'
Apr 04,2018
0 people found
this helpful
Needed valuation for probate Disappointed we couldn't use Dacres but to wait 3 weeks for a valuation was too long....
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Was this helpful? Yes
By: Laura Paterson
Apr 04, 2018
View all comments (1)
Good morning Glynis, We are sorry that we couldn't fulfill your valuation requirement more quickly. A formal probate needs to be prepared in accordance with RICS guidelines. Whilst we have a team of five Chartered Surveyors dedicated to preparing formal valuation reports on occasion holidays or other reasons for absence impact on turnaround times which has clearly been the case here. Again please accept our apologies that this impacted your expectations. Best Regards, Laura ...

“Dacre were professional, helpful and efficient right from the start. ......”

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Mar 08,2018
Minithumbup
Laura
By: 'Moving from Zurich to Ilkley'
Mar 08,2018
0 people found
this helpful
Dacre were professional, helpful and efficient right from the start. We were buying a house from oversees but they accommodated our limited times for viewings and made the process much easier than we had expected. Thank you Dacre....
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“Very professional handling of sale by Paul and Virginia. They ......”

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Nov 23,2017
Minithumbup
Paul Wilson
By: 'C Pomfret'
Nov 23,2017
0 people found
this helpful
Very professional handling of sale by Paul and Virginia. They were very accessible and pleasant to deal with and kept me well informed of the progress of the transaction. I would recommend them to anyone....
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Comment on agent fees
reasonable
Was this helpful? Yes

“The service provided by Dacres was very professional. Particularly Virginia ......”

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Oct 26,2017
Minithumbup
By: 'JA'
Oct 26,2017
0 people found
this helpful
The service provided by Dacres was very professional. Particularly Virginia and her team worked hard to sell my property and quickly provided helpful feedback of all viewings....
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Comment on agent fees
Good
Was this helpful? Yes

“Absolutely fantastic service, really prompt when booking a viewing, super ......”

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Oct 25,2017
Minithumbup
Joanna
By: 'Lisa Farr'
Oct 25,2017
0 people found
this helpful
Absolutely fantastic service, really prompt when booking a viewing, super friendly and Jo was contactable immediately if I needed anything. Very smooth and stress free process which having a really busy job helped me massively. Would absolutely recommend Jo and the team and look forward ...
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“Delighted to be guided and supported by Patrick and his ......”

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Oct 24,2017
Minithumbup
Patrick
By: 'Chris Dobson'
Oct 24,2017
0 people found
this helpful
Delighted to be guided and supported by Patrick and his team at Dacres; informative, professional, and efficient, with a good balance of insight and recommendation along the way. Thank you. Chris and Sharon Dobson....
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Comment on agent fees
As expected in the market
Was this helpful? Yes

“The service we received from dacres and patrick was first ......”

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Oct 17,2017
Minithumbup
Patrick
By: 'ilkley resident'
Oct 17,2017
0 people found
this helpful
The service we received from dacres and patrick was first class. His knowledge of the market was very deep and as such his advice was excellent. Patrick was very trustworthy, he delivered on everything he said he was going to. Couldn't recommend highly enough...
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Comment on agent fees
good
Was this helpful? Yes

“Just exchanged on my house in Burley In wharefedale. Been ......”

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Oct 16,2017
Minithumbup
Patrick
By: 'a happy vendor'
Oct 16,2017
0 people found
this helpful
Just exchanged on my house in Burley In wharefedale. Been very happy with the house marketing and professional approach to the sales process from start to finish. All in all, a very good service....
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Comment on agent fees
Fees are more than reasonable given the quality of the service.
Was this helpful? Yes

“From the very beginning, including assessing rental value, through to ......”

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Oct 13,2017
Minithumbup
Joanna
By: 'Jane Butterworth'
Oct 13,2017
0 people found
this helpful
From the very beginning, including assessing rental value, through to finding the right tenant, Jo has guided me every step of the way. She was friendly, approachable and professional throughout. As a result of the excellent service I received from the whole team at Dacres, ...
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Comment on agent fees
Reasonable, especially for the service provided
Was this helpful? Yes

“Excellent service from start to finish. I was especially impressed ......”

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Oct 13,2017
Minithumbup
Patrick
By: 'Mark K'
Oct 13,2017
0 people found
this helpful
Excellent service from start to finish. I was especially impressed by the dedication and professionalism of Viriginia King, particularly in dealing with the protracted negotiations to get the 'chain' to exchange contracts...
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Comment on agent fees
Average
Was this helpful? Yes

“We sold our apartment very quickly, within 2 weeks of advertising ......”

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Jul 05,2017
Minithumbup
Paul Wilson
By: 'Mr Nelson'
Jul 05,2017
0 people found
this helpful
We sold our apartment very quickly, within 2 weeks of advertising the sale was agreed. The service throughout very professional and we were kept informed at every stage. The apartment sold for the asking price and we were pleased with every aspect of the service....
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“I have been very impressed with Joanna's commitment, advise and ......”

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Mar 27,2017
Minithumbup
Joanna
By: 'Sally Ann Black'
Mar 27,2017
0 people found
this helpful
I have been very impressed with Joanna's commitment, advise and help, since I approached her in regards to letting my apartment in Ilkley. I would certainly recommend her to any of my friends if they were planning the same....
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Comment on agent fees
The fees seem reasonable
Was this helpful? Yes

“I actually came across this site by accident as it ......”

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Mar 02,2017
Minithumbup
By: 'IlkleyLady'
Mar 02,2017
0 people found
this helpful
I actually came across this site by accident as it doesn't seem to very well publicised. However, I really felt the need to comment on the service provided by the Ilkley Office and in particular Virginia King. I could not recommend this lady enough, I ...
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Comment on agent fees
good
Was this helpful? Yes

“Vicky and Paul did a fantastic job for my sale. ......”

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Feb 01,2017
Minithumbup
Vicky
Paul Wilson
By: 'Steve'
Feb 01,2017
1 people found
this helpful
Vicky and Paul did a fantastic job for my sale. They took the time to carry out a proper assessment of the house and changes since it was previously sold, they kept me in the loop as the house brochure was prepared and then launched, ...
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Was this helpful? Yes

“We have two properties let through Dacres. I can thoroughly ......”

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Dec 22,2016
Minithumbup
Joanna
By: 'Margaret L.'
Dec 22,2016
0 people found
this helpful
We have two properties let through Dacres. I can thoroughly recommend their service. Joanna is pleasant to deal with, efficient and completely professional. She has now found three tenants for us, all extremely quickly and all has gone very smoothly....
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Comment on agent fees
Reasonable for the service
Was this helpful? Yes

“Joanna dealt with the property rental in a very professional ......”

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Dec 18,2016
Minithumbup
Joanna
By: 'Kath Hutton'
Dec 18,2016
0 people found
this helpful
Joanna dealt with the property rental in a very professional manner. She responded quickly to any queries - and most importantly, found a tenant for my property. I left it in her to deal with everything! She was friendly and personable in all our communications ...
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Was this helpful? Yes

“Some agents may offer lower fees, but beware that you ......”

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Jun 20,2016
Minithumbup
Patrick
By: 'Menston man'
Jun 20,2016
0 people found
this helpful
Some agents may offer lower fees, but beware that you may get a lower asking price! It appears that some agents offer a lower valuation to shift the property quickly. Another local agent valued the house at over £100k less than Dacres. Patrick McCutcheon was ...
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Comment on agent fees
Over the million, they were negotiable. We were happy, otherwise we would have gone elsewhere. Just look at the bigger picture, not just the fees.
Was this helpful? Yes

“I retained Patrick McCutcheon at Dacres for a period of ......”

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Jun 08,2016
Minithumbup
Patrick
By: 'Anon'
Jun 08,2016
0 people found
this helpful
I retained Patrick McCutcheon at Dacres for a period of almost 2 years. Patrick has a great network within the Wharfe Valley and is the 'Go To' man when it comes to identification of the most desirable properties and then making an approach, often to individuals ...
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Comment on agent fees
Very very reasonable given the amount of work he undertook on my behalf
Was this helpful? Yes

“Our house was placed on the market on 1st April 2016 ......”

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Jun 06,2016
Minithumbup
By: 'N/A'
Jun 06,2016
0 people found
this helpful
Our house was placed on the market on 1st April 2016 at a price of £1,095,000-00& we were able to accept a suitable offer for it on 18thApril,with completion of the sale on 3rd June 2016. The agents, Dacre, Son & Hartley were excellent from start to ...
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Was this helpful? Yes

“We received excellent service from start to finish. I would ......”

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Apr 14,2016
Minithumbup
By: 'Anon'
Apr 14,2016
0 people found
this helpful
We received excellent service from start to finish. I would highly recommend Dacres. Very professional and attentive service throughout the process....
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Was this helpful? Yes
Staff picture Patrick
(7)
Staff picture Paul Wilson
(9)
Staff picture Joanna
(7)
Staff picture Vicky
(2)
Staff picture William
(0)

Tenant Fees

Tenant Fees Schedule
New Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.
Holding Deposit
(per tenancy)
One week's rent. This is to reserve a property. Plase Note: This will be
withheld if any relevant person (including any guarantor(s)) withdraws
from the tenancy, fails a Right-to-Rent check, provides materially
significant false or misleading information, or fails to sign their tenancy
agreement (and/ or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per
annum)
Five weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Security Deposit
(per tenancy. Rent of
£50,000 or over per year)
Six weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate is charged on any
unpaid rent from Rent Due Date. Please Note: This will not be levied
until the rent is more than 14 days in arrears.
Lost Key(s) or other Security
Device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other
security device(s). If the loss results in locks needing to be changed, the
actual costs of a locksmith, new lock and replacement keys for the
tenant, landlord or any other persons requiring keys will be charged to
the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security
device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with
taking landlord's instructions as well as the preparation and execution of
new legal documents.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred
if higher. To cover the costs associated with taking landlord's
instructions, new tenant referencing and Right-to-Rent checks, deposit
registration as well as the preparation and execution of new legal
documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable
to for landlord's costs in re-letting the property as well as all rent due
under the tenancy until the start date of the replacement tenancy. These
costs will be no more than the maximum amount of rent outstanding on
the tenancy.
Company Lease Fee £360 (inc. VAT)
Please ask a member of staff if you have any questions about our fees.
Bank Details
Barclays Sort code: 20-37-39 Account Number: 10101044
Last updated at 22/07/2019, 4:50 PM by Stephanie Render
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 3:09 PM 18/09/2017 by allAgents

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