Sterling Estate Agents (Herts & London)
Tring, HP23
4.6/5, 185 reviews
94% recommended
76% sales valuation accuracy
90% sales fee satisfaction
83% lettings valuation accuracy
86% lettings fee satisfaction

“Night mare agents...”

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Aug 26,2018
Minithumbdown
By: 'Victor'
Aug 26,2018
0 people found
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If you want your property to be fully managed properly AVOID Sterling Estate agents. You will not get the service you pay for.
Comment on agent fees
Rip off fees
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Opening Hours
Address

Sterling Estate Agents (Herts & London)
76-78 High Street
Tring
Hertfordshire
HP23 4AF
01442 828222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 76% 90% £200,000 £985,000
Lettings 83% 86% £675 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 2 48 6 47 2 43 0 7 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Sterling Estate Agents (Herts & London) Branches (view all )

“Very helpful throughout! Rosie, Jason and Tar......”

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Dec 11,2019
Minithumbup
Jason
By: 'Laura Allen'
Dec 11,2019
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Very helpful throughout! Rosie, Jason and Tara were great! Nothing was ever to much for them and I would recommend them to friends and family !...
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“Excellent service from both Jason & Tara who ......”

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Dec 02,2019
Minithumbup
Jason
Tara
By: 'Anne Blower'
Dec 02,2019
0 people found
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Excellent service from both Jason & Tara who helped support my requests to the landlord. Would happily recommend Sterling to my friends...
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“Great, helpful staff...”

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Nov 18,2019
Minithumbup
Jason
Rachael
By: 'Leslie Maynard'
Nov 18,2019
0 people found
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All the staff we have dealt with have been great. Jason, Rachael & Tara have all helped us at different points through the letting process and made it straight forward and easy. Thanks very much....
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“I bought my property through Sterling Estate ......”

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Nov 16,2019
Minithumbup
Jason
Rachael
By: 'Pamela Forde'
Nov 16,2019
0 people found
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I bought my property through Sterling Estate Agents a few years ago. I made the decision to rent out my property and I didn't hesitate to contact S.E.A to help me through this process. They were friendly, professional and offered good advice. It ...
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“I came to Sterling Estate Agents after a bad ......”

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Nov 15,2019
Minithumbup
Jason
Rachael
By: 'Dominic Bellman'
Nov 15,2019
0 people found
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I came to Sterling Estate Agents after a bad experience with another agency, which had failed to support me when the tenants they had supplied had become increasingly difficult to manage. The situation had become worse, when after being given notice they refused to leave ...
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“Excellent service from Jason O'Connell...”

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Nov 08,2019
Minithumbup
Jason
By: 'Owen Amos'
Nov 08,2019
0 people found
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Excellent service from Jason O'Connell - lovely guy, very polite and efficient, and got us a good tenant for a tricky nine month let. Highly recommended!...
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“Sterling were very professional, enthusiastic......”

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Jul 22,2019
Minithumbup
By: 'Jill Collinge'
Jul 22,2019
0 people found
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Sterling were very professional, enthusiastic and efficient during the time our house was being marketed. We couldn’t fault them and as an ex- agent believe me I tried!! We decided not to buy another property this week and have decided to stay at our ...
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“Trustworthy and helpful...”

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Jul 08,2019
Minithumbup
Jason
By: 'Lea Wills'
Jul 08,2019
0 people found
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When we lost a bid on an apartment Jason found an alternative flat and easily accommodated us with a viewing. We felt right away that we could trust him and enjoyed an easy banter because of it. He has since continued to be available for ...
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“Very friendly and efficient service...”

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Apr 29,2019
Minithumbup
Jason
Tara
By: 'Alexander'
Apr 29,2019
0 people found
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Both Jason and Tara made our rental process very simple and stress free. What we thought might be a drawn out process was completed with no problems whatsoever. Would recommend....
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“Professional and friendly...”

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Apr 01,2019
Minithumbup
Jason
By: 'JTring'
Apr 01,2019
0 people found
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Jason is both highly professional and friendly therefore making the experience a positive one. His communications skills are excellent and he makes the process feel personal....
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Comment on agent fees
Fair for quality of service
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“Fantastic service!...”

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Mar 19,2019
Minithumbup
Jason
By: 'Dorset Sam'
Mar 19,2019
0 people found
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Jason has let our house in Tring for over two years so far. We really appreciate his professional and friendly advice. Most of all thanks to him we have had tenants the whole time.😀...
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Comment on agent fees
Excellent
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“Super helpful...”

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Mar 19,2019
Minithumbup
Jason
Tara
By: 'James'
Mar 19,2019
0 people found
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Both Jason and Tara have been incredibly helpful in setting up a fast and smooth letting and enabling us to move in ahead of the advertised letting date due to our circumstances....
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“Helpful...”

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Mar 19,2019
Minithumbup
Jason
By: 'M'
Mar 19,2019
0 people found
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Jason was able to help us with questions that others couldn't answer and made the move a lot easier for our first time moving....
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“Excellent client management...”

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Mar 09,2019
Minithumbup
Jason
By: 'LucyT'
Mar 09,2019
0 people found
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I have been thoroughly pleased from start to finish with letting from Sterling. They have been easy to contact, fast to respond and dealt with all my queries efficiently. Being the first time i have rented a property Jason showed excellent client communication skills and ...
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Comment on agent fees
The agents fees are within the bracket of what most other estate agents charge.
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“Tenacious and energetic approach...”

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Jan 08,2019
Minithumbup
Phil
By: 'P R Buchi'
Jan 08,2019
0 people found
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This sale took time in a difficult market, but we could not have given the job to a better agent. Phil Gormley and his colleagues at the Tring branch stuck with it and put a huge amount of time and energy into securing a buyer ...
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Comment on agent fees
Very fair, and they certainly earned them.
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“Great service, really helpful agents....”

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Dec 04,2018
Minithumbup
Justin
By: 'Gemma and Adam'
Dec 04,2018
0 people found
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We've been with Sterling for just under a year, and they've been consistently helpful with maintenance issues and really quick to act in stressful situations. Exceeded my expectations for a lettings agency, and I would reccomend them to anyone....
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Comment on agent fees
Their fee’s seem to be pretty standard, nothing out of the ordinary.
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“Professional Service...”

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Dec 03,2018
Minithumbup
Jason
By: 'Fabs and Tim'
Dec 03,2018
0 people found
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We have dealt with several state agents in the past and the reason why we chose to go for Sterling was Jason. He has always been very knowledgeable, patient, clear, honest and efficient with all our queries and that is what we look for on ...
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“Letting our property...”

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Nov 26,2018
Minithumbup
Jason
By: 'Howe'
Nov 26,2018
0 people found
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Jason has provided us with an extremely efficient and professional service which we can not fault. He has been honest and very straight forward. A refreshing experience and a pleasure to deal with. Thank you Jason....
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“Professional & efficient...”

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Nov 19,2018
Minithumbup
Jason
By: 'Customer'
Nov 19,2018
0 people found
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All very professional & efficient. Except for this review process that requires me to waste words because I have already my thoughts twice. All I ever require from most services, is to be as professional & efficient as Mr O'Conell was in my dealings with Sterling....
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“Excellent letting agents...”

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Oct 30,2018
Minithumbup
Jason
By: 'Adam'
Oct 30,2018
0 people found
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What a fantastic company, from the word go on organising a viewing to actually applying to rent a house we have revived nothing less than 1st class service. A very professional company with very high standards indeed. Would recommend!...
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Comment on agent fees
Good - they are high but you can see why.
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“Excellent Service...”

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Oct 16,2018
Minithumbup
Phil
Simon
By: 'Steve T'
Oct 16,2018
0 people found
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We downsized this year - an extremely difficult move. Phil was extremely helpful over the whole process with Simon backing him up when required. They worked for me as the seller - not giving away my bottom line and ensuring they knew exactly my requirements. ...
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Comment on agent fees
No problem
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“Amazingly supportive throughout my tenancy....”

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Oct 04,2018
Minithumbup
Rachael
By: 'Diane Green'
Oct 04,2018
0 people found
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Rachael has been amazingly supportive throughout the time I was a tenant with Sterling Estates. Being my first tenancy, I was extremely naive to the do's and dont's of renting but she always sorted out any problems promptly and efficiently and has been helpful throughout....
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Comment on agent fees
Average fees
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“Tenancy...”

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Sep 20,2018
Minithumbup
Rachael
Justin
By: 'Sarah M'
Sep 20,2018
0 people found
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I found Sterling (Rachael Stocker and Tara Lennon in particular) very approachable and accommodating. Rachael was always very quick to respond to my emails and in a professional manner. Any query that I had regarding my tenancy was dealt with accordingly. I would not hesitate ...
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Comment on agent fees
Good
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“Thank you Simon!...”

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Sep 17,2018
Minithumbup
Simon
By: 'Lisa'
Sep 17,2018
0 people found
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All I can say is that Simon was a Godsend! Helping me through the whole process and finalising a successful sale on my home. Endless phone calls he made on my behalf to the buyers, their solicitors and my solicitors so aiding things got done. ...
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Comment on agent fees
Good and fair
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“Night mare agents...”

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Aug 26,2018
Minithumbdown
By: 'Victor'
Aug 26,2018
0 people found
this helpful
If you want your property to be fully managed properly AVOID Sterling Estate agents. You will not get the service you pay for....
read full review
Comment on agent fees
Rip off fees
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“Responsive communication...”

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May 15,2018
Minithumbup
Jason
By: 'Annon'
May 15,2018
0 people found
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From the very start every member of the team were very responsive to enquiries and always happy to explain in detail any enquiries that i had. They also put my mind at ease with timescales and processes that needed to be completed and when also ...
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Comment on agent fees
Expensive, but I had not rented for a while and after conducting research they seemed inline and competitive with other agents in the local area.
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“Excellent...”

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May 02,2018
Minithumbup
Jason
By: 'Jen W'
May 02,2018
0 people found
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Jason made everything very clear and easy and always had a smile. Thank you very much for all your help, super appreciated!...
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“We rented through Sterling for about 3 years and had nothing ......”

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Mar 09,2018
Minithumbup
Ben
By: 'LPage'
Mar 09,2018
0 people found
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We rented through Sterling for about 3 years and had nothing but a good experience, having had absolutely terrible experiences with the other estate agents who provide lettings in Tring. They are very thorough and always responded promptly with any problems, were always available and replied ...
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Comment on agent fees
Reasonable and pretty much what you would pay elsewhere.
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“I had the pleasure of working with Jason when looking ......”

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Feb 08,2018
Minithumbup
Jason
By: 'Gary Briggs'
Feb 08,2018
0 people found
this helpful
I had the pleasure of working with Jason when looking to let my property. He was always professional, attentive, thorough and meticulous. Jason was fantastic at keeping me in the loop and updated at every step of the process and I always had full and ...
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Comment on agent fees
Initially I thought the fees were a little high compared to a lot of the other agents in the area but Jason was willing to have a sensible discussion about them and we came to an agreement that worked for all parties.
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“It was an absolute pleasure dealing with Jason! As a ......”

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Jan 31,2018
Minithumbup
Jason
By: 'Daniela'
Jan 31,2018
0 people found
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It was an absolute pleasure dealing with Jason! As a first time renter through agency, never once did it feel like I was asking too many questions and Jason was always very prompt in replying to emails. Thank you for making the process super easy!...
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Comment on agent fees
There are agencies out there who charge a lot less admin fees.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Sterling Estate Agents (Herts & London), Tring HP23 4AF


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