Reeds Rains
Portishead, BS20
4.9/5, 73 reviews
100% recommended
88% sales valuation accuracy
98% sales fee satisfaction
71% lettings valuation accuracy
99% lettings fee satisfaction

“Supportive and helpful throughout sale....”

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Aug 25,2018
Minithumbup
Catherine
Candy
By: 'Cathy'
Aug 25,2018
0 people found
this helpful
Thank you for all your help. The whole team were supportive and responsive throughout my house sale. I appreciated the way you made time for any queries I had and were honest, respectful and friendly throughout.
Comment on agent fees
Very reasonable and definitely value for the service.
Was this helpful? Yes
By: Sharon
Aug 30, 2018
Thank you so much for this great feedback Cathy, and for choosing Reeds Rains, we all enjoyed working for you, confident in the knowledge that we'd find the perfect buyer for your lovely home.

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Opening Hours
Address

Reeds Rains
58 High Street
Portishead
North Somerset
BS20 6EL
01275 843371

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 98% £200,000 £725,000
Lettings 71% 99% £625 £925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 9 0 33 0 24 0 0 0
Areas covered
  • BS20
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS
Latest Properties

No Properties

“Quick and Easy...”

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Apr 18,2019
Minithumbup
By: 'lennie'
Apr 18,2019
0 people found
this helpful
From marketing to completion I was kept up to date regularly by polite, helpful and enthusiastic staff members. Very happy with the service provided....
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Comment on agent fees
Very happy with the level of fees charged
Was this helpful? Yes

“Excellent, friendly service...”

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Dec 18,2018
Minithumbup
Candy
Rozzanna
By: 'Stuart Woollon'
Dec 18,2018
0 people found
this helpful
I spoke to a range of local estate agents and the team at Reeds Rains were the perfect combination of experience, professionalism, friendliness and cost. Although the sale wasn't straightforward, Candy and Rozzanna were there every step of the way and always a genuine pleasure ...
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Comment on agent fees
Very competitive.
Was this helpful? Yes

“I needed to rent an apartment...”

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Dec 11,2018
Minithumbup
Rozzanna
By: 'Mrs Sue'
Dec 11,2018
0 people found
this helpful
Rozzanna has been so professional and kind. She has been always ready to help us, and so attentive to our needs. I definitely recommend her....
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Was this helpful? Yes

“Could not expect a better service...”

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Dec 10,2018
Minithumbup
Rozzanna
By: 'Marcello'
Dec 10,2018
0 people found
this helpful
When you look for a house, or a flat, the first thing you hope is to find someone who can help you in the process and facilitate your "journey" toward the new place. This is what I experienced with Rozzanna @ ReedsRains. It was not the ...
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Was this helpful? Yes

“Great personal service...”

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Nov 30,2018
Minithumbup
Candy
By: 'Virginia'
Nov 30,2018
0 people found
this helpful
Thank you Candy for being so helpful and keeping me informed with every step of the process. The reason I chose Reeds Rains was due to how smiley and welcoming everyone was when I first walked in, and this carried on all the way through. ...
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Comment on agent fees
Good and reasonable fees
Was this helpful? Yes
By: Candy
Nov 30, 2018
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Thank you for your amazing review. It was an absolute pleasure working with you and I am so pleased we could find you great purchasers. We wish you all the very best for the future and remember to pop in any time you are in Portishead. ...

“Lettings...”

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Nov 26,2018
Minithumbup
Rozzanna
By: 'Ali'
Nov 26,2018
0 people found
this helpful
Rozzanna and Kieran were excellent in helping myself and my 2 daughters find a suitable property and assist with the lettings procedure. The service was prompt and friendly - nothing was too much trouble....
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Was this helpful? Yes

“Hardworking Agents...”

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Nov 06,2018
Minithumbup
Catherine
By: 'John & Ann Faulkner'
Nov 06,2018
0 people found
this helpful
RR staff worked hard and diligently on the sale of our property. Twice it was sold and fell through at the last moment. Successful third time. All staff were helpful and enthusiastic....
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Was this helpful? Yes
By: Candy Minshall
Nov 08, 2018
View all comments (1)
Thank you for such a great review. It was great getting to know you both and finding the right buyer for you. We hope you will be very happy in your new home. Warmest wishes, Candy ...

“ROZZANNA FARBRACE...”

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Nov 05,2018
Minithumbup
Rozzanna
By: 'Sylwia'
Nov 05,2018
0 people found
this helpful
Rozzanna is very helpful. She is passionate about her work. She is absolutely amazing.She served me perfectly. We did everything in 4 days.:):)...
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Comment on agent fees
could be cheaper
Was this helpful? Yes
By: Rozzanna Farbrace
Nov 08, 2018
View all comments (1)
Thank you so much for the lovely review, I hope you have settled in your new home. ...

“Excellent Service All Round...”

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Nov 05,2018
Minithumbup
Rozzanna
By: 'Matt Young'
Nov 05,2018
0 people found
this helpful
Right from our first interaction Rozzanna was professional, friendly, knowledgeable and efficient. Rozzanna made the process hassle and stress free. No mean feat in the circumstances!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Rozzanna Farbrace
Nov 08, 2018
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Thank you Very much for your kind words, please contact me again when are thinking about moving in the future. ...

“Very friendly, courteous and professional staff....”

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Oct 09,2018
Minithumbup
By: 'JuliaK'
Oct 09,2018
0 people found
this helpful
From the introduction to the completion. Everything went through very smoothly. Thank you to all the team at Reeds Rains....
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Comment on agent fees
Good
Was this helpful? Yes
By: Candy
Oct 13, 2018
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Thank you so much for your positive review. It was a pleasure dealing with you and we all wish you the very best for the future. Kindest regards, Candy ...

“Delightful...”

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Sep 22,2018
Minithumbup
Candy
Rozzanna
By: 'A happy camper'
Sep 22,2018
0 people found
this helpful
An excellent location, cheerful offices and exceptional staff. Everyone is friendly, always has a smile and they can't do enough for you! My purchase was handled effortlessly and professionally. Would definately recommend them and use them again! In fact I am using them now to ...
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Comment on agent fees
fair enough
Was this helpful? Yes
By: Candy
Sep 24, 2018
View all comments (1)
Thank you so much for such a positive review. It was great helping you find your ideal property and I am sure our lettings team will now find you the ideal tenant. We are all looking forward to working with you as a landlord. Kindest regards, Candy ...

“Supportive and helpful throughout sale....”

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Aug 25,2018
Minithumbup
Catherine
Candy
By: 'Cathy'
Aug 25,2018
0 people found
this helpful
Thank you for all your help. The whole team were supportive and responsive throughout my house sale. I appreciated the way you made time for any queries I had and were honest, respectful and friendly throughout....
read full review
Comment on agent fees
Very reasonable and definitely value for the service.
Was this helpful? Yes
By: Sharon
Aug 30, 2018
View all comments (1)
Thank you so much for this great feedback Cathy, and for choosing Reeds Rains, we all enjoyed working for you, confident in the knowledge that we'd find the perfect buyer for your lovely home. ...

“Excellent...”

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Aug 01,2018
Minithumbup
Rozzanna
By: 'Bob'
Aug 01,2018
0 people found
this helpful
Ms. Farbrace was enthusiastic from the start - it was an efficient and speedy operation. She was also very helpful in organizing the necessary repairs to the kitchen cupboards and other decorating matters....
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Comment on agent fees
Appropriate.
Was this helpful? Yes

“Another Excellent Sale...”

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Jul 30,2018
Minithumbup
Candy
Catherine
By: 'Mr & Mrs A'
Jul 30,2018
0 people found
this helpful
This is the second time we have used this agent to sell a property which in itself shows that we were extremely happy with the service and support from Martin and his team and we weren't disappointed this time either! Some new faces have joined, ...
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Comment on agent fees
Fair pricing and certainly get better service and market knowledege than you get with an online agency. We did check them out by way of comparison and their "real estate agents" were based about 30 miles away so hardly local.
Was this helpful? Yes
By: Catherine and Candy
Aug 01, 2018
View all comments (1)
Hello Mr and Mrs A, Thank you so much for your lovely review. It was a pleasure selling your home and working with you. We wish you the very best in your new home town. Please pop back and see us. Best Wishes The Reeds Rains Team ...

“Professional & personalised service...”

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Jul 05,2018
Minithumbup
Catherine
By: 'Julaine'
Jul 05,2018
0 people found
this helpful
Selling our father's bungalow following his death was an emotional experience for us. The Reeds Rains team were understanding and highly professional in their approach from the outset when Martin valued the property. Catherine was our contact person for the sale of the property and ...
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Comment on agent fees
In line with current fee levels
Was this helpful? Yes
By: Candy and Catherine
Jul 06, 2018
View all comments (1)
Thank you for your lovely review. It was a pleasure dealing with you and we really appreciated all your help. We wish you all the best for the future. Kindest regards Catherine and Candy ...

“Outstanding Service!...”

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Jun 29,2018
Minithumbup
Catherine
Candy
By: 'Dominique'
Jun 29,2018
0 people found
this helpful
I cannot praise Reed Rains highly enough! They were the fourth agent we used in trying to sell our property and we really wished we had gone to them first time round! They got us loads of viewings (which all the other agents failed to ...
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Comment on agent fees
Very good value for money. They really did earn their fee!
Was this helpful? Yes
By: Candy and Ctherine
Jul 02, 2018
View all comments (1)
Thank you so much for your lovely review. It was our pleasure to help with the sale of your lovely home. We all wish you both the very best for the future. The Reeds Rains Team. ...

“Two lovely ladies who were always pleasant to deal with and efficient too. Other staff members excellent too...”

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Jun 25,2018
Minithumbup
Candy
Catherine
By: 'Kimi'
Jun 25,2018
0 people found
this helpful
I can only repeat what I said above. All staff are pleasant and helpful. I would have no qualms about recommending this agency....
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Comment on agent fees
Normal
Was this helpful? Yes
By: Catherine and Candy
Jun 25, 2018
View all comments (1)
Hello Kimi, Thank you so much for your lovely review. We wish you every happiness in your new home. ...

“Land sale...”

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Jun 25,2018
Minithumbup
Candy
Catherine
By: 'Smudges mum'
Jun 25,2018
0 people found
this helpful
Catherine & Candy couldn't have been any more helpful. When we come to moving house we have no hesitation in using Reeds Rains....
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Was this helpful? Yes
By: Catherine and Candy
Jun 26, 2018
View all comments (1)
Thank you so much for your lovely review. It was a pleasure working with you both. Thanks for all your support throughout the process and the delicious biscuits! ...

“Professional and friendly...”

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Jun 21,2018
Minithumbup
Rozzanna
By: 'Sally Chorlton'
Jun 21,2018
0 people found
this helpful
From the first visit to the office, to my tenants moving in, the way my rental was dealt with has been professional and friendly. I was updated on each viewing by text or phone call and kept informed as the tenancy progressed. Any queries were ...
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Comment on agent fees
As I had not used an agent before I had no previous understanding of the fee scales. They seemed reasonable to me.
Was this helpful? Yes

“Great service...”

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Jun 21,2018
Minithumbup
Rozzanna
By: 'Victoria'
Jun 21,2018
0 people found
this helpful
Rozzanna made me feel at ease, she helped me by anwsering my questions and truely cared. She made the whole process easier... from looking at the property to asking how we have settled in. She was very helpful and very kind to us. She even ...
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Comment on agent fees
good
Was this helpful? Yes

“Genuine...”

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Jun 09,2018
Minithumbup
Candy
Catherine
By: 'The Hoeys'
Jun 09,2018
0 people found
this helpful
Reeds Rains kept our purchase running smoothly, and provided regular updates without prompt. But the best part of the experience was that they were genuinely happy for us. Really lovely ladies....
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Was this helpful? Yes
By: Catherine
Jun 11, 2018
View all comments (1)
Thank you so much for your lovely review. It was a pleasure working with you both. We wish you many happy years in your wonderful new home. ...

“Oh what fun!!!!!...”

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Jun 01,2018
Minithumbup
Catherine
By: 'Philip Short'
Jun 01,2018
0 people found
this helpful
The first time we have ever moved and both of retirement age so we were unsure of everything but everyone at Reeds Rains did all they could to help us. From the initial meeting and marketing, arranging and carrying out viewings all the way through ...
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Comment on agent fees
Nobody likes paying fees but can’t complain.
Was this helpful? Yes
By: Catherine
Jun 05, 2018
View all comments (1)
Hello Philip, Thank you so much for your lovely review, it was a pleasure working with you throughout the sale. We wish you many happy years in your new home town. ...

“Really personal, friendly approach throughout...”

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May 11,2018
Minithumbup
Candy
By: 'Rebecca'
May 11,2018
0 people found
this helpful
Great friendly approach-I felt that she was completely honest throughout the sale. I felt we could trust her completely and that she had our best interests at heart and the sale went very smoothly. I was deeply touched that she recognised us as we entered ...
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Was this helpful? Yes
By: Candy Minshall
May 16, 2018
View all comments (1)
Dear Rebecca, Thank you for this lovely review. It was a pleasure dealing with you from our initial meeting to you collecting the keys. We all wish you many years of happiness in your new home and I can't wait to see what you will do with it. I know it will be a very special place for you and your family. Thank you again. Candy ...

“Highly Recommended....”

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Apr 30,2018
Minithumbup
Catherine
Candy
By: 'Mr P.'
Apr 30,2018
0 people found
this helpful
My experience of 'Selling' a house through Reeds Rains was very positive. The staff at the Portishead branch were very warm and friendly,professional and pretty efficient. So yes I would highly Recommend Catherine and Candy and the team at Reeds Rains in Portishead....
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Comment on agent fees
The going rate. Although one could argue rather high when a house sells itself. That's not a reflection on the friendly staff.
Was this helpful? Yes
By: Catherine
Apr 30, 2018
View all comments (1)
Hello Mr P thank your for your kind review. It was a pleasure selling your beautiful property and working with you to see the sale through to completion. Best wishes from all the team. ...

“Excellent service...”

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Apr 30,2018
Minithumbup
By: 'Kath and Ken'
Apr 30,2018
0 people found
this helpful
All members of staff were efficient and friendly. Nothing was too much trouble. A pleasure to deal with. Would recommend to any prospective buyers or sellers....
read full review
Comment on agent fees
Normal
Was this helpful? Yes
By: Catherine
May 02, 2018
View all comments (1)
Hello Kath and Ken thank you so much for your lovely review. It is a pleasure working with you, thank you for all your support. We are looking forward to seeing the changes you make to your super new home. Best Wishes from the Team ...

“Sale of bungalow...”

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Apr 29,2018
Minithumbup
By: 'Sandra'
Apr 29,2018
0 people found
this helpful
The staff worked hard to sell my property and it we got a buyer within a couple of months. They were all really friendly and approachable during a stressful time. I would definitely recommend them...
read full review
Comment on agent fees
I know we could have saved money using an online estate agent but the property I was selling would appeal to an older purchaser so we felt it better to use a traditional method
Was this helpful? Yes
By: Catherine Deacon
Apr 30, 2018
View all comments (1)
Hello Sandra thank you so much for your kind review it was a pleasure working with you. We strive to achieve the best possible price in the shortest time for all our vendors. We take pride in getting to know our purchasers and sellers and tailor our service to meet their needs. You are right people of all ages like the personal approach and by taking the time to get to know them and steer them to the right properties many of our buyers buy properties that they never intended to view. ...

“Supportive team...”

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Apr 29,2018
Minithumbup
Catherine
Rozzanna
By: 'Broderick'
Apr 29,2018
0 people found
this helpful
As a overseas based customer Reeds Rain were most helpful and supportive with all needs. They were communicative and thorough with all responses....
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Comment on agent fees
Agent fees- seem to be on par with all other agent fees.
Was this helpful? Yes

“House Purchase...”

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Mar 29,2018
Minithumbup
Catherine
By: 'Geoff F'
Mar 29,2018
0 people found
this helpful
Overall I was impressed with the service provided by Catherine at Reeds Rains. Most importantly she was proactive and a good commincator. I would happily use Reeds Rains myself, subject to fees etc!...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Catherine
May 02, 2018
View all comments (1)
Hello Geoff, Thank you so much for your kind review and all your support throughout the process, it was a pleasure working with you. The pictures of your new kitchen/breakfast room look amazing, we can't wait to see more photos of the changes you make. ...

“Very Happy Customers!...”

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Mar 19,2018
Minithumbup
Rozzanna
By: 'Joanna Hill'
Mar 19,2018
0 people found
this helpful
Rozzanna put us at our ease from the moment we met her. She was both professional and friendly with a wealth of knowledge ready to answer all the questions that we fired at her! By far the best house viewing experience we have had....
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Comment on agent fees
It felt like a lot to pay out in one go for the 2 of us but I'm sure everyone's fees are similar.
Was this helpful? Yes
By: Rozzanna Farbrace
Mar 23, 2018
View all comments (1)
Thank you Joanna for the lovely review, please feel free to contact me anytime. ...

“Purchase of 127 High Street...”

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Mar 16,2018
Minithumbup
By: 'Jack'
Mar 16,2018
0 people found
this helpful
Not having purchased a property for over 50 years I was very pleased to have been guided through the process with patience and kindness by the staff at Reeds Rains. I think that they may well have performed over and above the required standards expected of ...
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Comment on agent fees
Good for the service received
Was this helpful? Yes
By: Rozzanna Farbrace
Mar 23, 2018
View all comments (1)
Thank you so much for the lovely review, we hope you will be very happy in your new home. ...
Staff picture Catherine
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Staff picture Rozzanna
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Staff picture Candy
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Staff picture Sarah
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Staff picture Martin
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Last updated at 11:08 AM 04/07/2018 by allAgents

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