Chase Buchanan
Twickenham Lettings, Twickenham, TW1
4.9/5, 176 reviews
95% recommended
91% sales valuation accuracy
94% sales fee satisfaction

“Amazing and Helpful Letting Agency...”

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Aug 24,2018
Minithumbup
By: 'MelissaBelfield'
Aug 24,2018
0 people found
this helpful
Chelsea was friendly, efficient, and knowledgeable about all of the properties she showed me. She asked my preferences and expectations and then set out to exceed them. I was able to secure a flat on the very first day I looked with Chase Buchanan because they were so organised. Additionally, Chelsea has been incredibly helpful throughout the referencing process to ensure a smooth transition into our new property. Would highly recommend her!
Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Chase Buchanan
Aug 29, 2018
Hi Melissa,
Your wonderful review for Chelsea is very appreciated and we are very pleased to hear that you would recommend Chelsea and Chase Buchanan. We do hope you enjoy your new home and that we can help again in the future.
Warm regards,
Chase Buchanan

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Opening Hours
Address

Chase Buchanan
122 Heath Road
Twickenham
Middlesex
TW1 4BW
020 8744 2111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 94% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 1 128 5 0 0 0 0 1 2
Areas covered
  • TW1
  • TW2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings TPOS
Latest Properties

No Properties

“RENTING A FLAT IN TWICKENHAM:Coming fresh fr......”

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Sep 19,2019
Minithumbup
By: 'Marine DECONINCK'
Sep 19,2019
3 people found
this helpful
RENTING A FLAT IN TWICKENHAM: Coming fresh from France, it was not easy for the two of us to find a flat to rent that could suit all of our criteria in the short amount of time we had before the beginning of our school ...
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Was this helpful? Yes
By: Chase Buchanan
Sep 20, 2019
View all comments (1)
Dear Marine, Thank you very much for your great comments for Lorenc and Chris. We are delighted that you were so impressed with the service received and that you are really happy in your new home. Your recommendation is much appreciated. Kind regards, Chase Buchanan ...

“found a suitable flat through Lorenc......”

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Aug 30,2019
Minithumbup
By: 'Mr & Mrs P Thornton'
Aug 30,2019
2 people found
this helpful
Lorenc showed us a flat that we have just moved into. Lorenc’s knowledge of the area is brilliant and helped us make a decision on the flat. Thanks for sorting us out!...
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Was this helpful? Yes
By: Chase Buchanan
Sep 20, 2019
View all comments (1)
Dear Mr & Mrs Thornton, Thank you very much for your review for Lorenc. We are delighted that he helped you with finding your new home and hope you are enjoying it. Kind regards, Chase Buchanan ...

“Lorenc Denzi was very friendly and very helpf......”

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Aug 30,2019
Minithumbup
By: 'danielle'
Aug 30,2019
1 people found
this helpful
Lorenc Denzi was very friendly and very helpful answered all my questions was there on time. went above and beyond to make sure i got the property i wanted. i would definitely recommend as i received amazing service....
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Was this helpful? Yes
By: Chase Buchanan
Sep 20, 2019
View all comments (1)
Hi Danielle, Many thanks for your lovely comments about the service you received from Lorenc. Your recommendation is much appreciated and we hope you are enjoying your new home. Warm regards, Chase Buchanan ...

“Have rented our property through Chase now fo......”

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Aug 09,2019
Minithumbup
By: 'Sian Jones'
Aug 09,2019
1 people found
this helpful
Have rented our property through Chase now for various years and am writing this review as I would like to make a particular mention of Lorenc. The quality of his service and professionalism in every aspect of the business is top notch. He is extremely ...
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Was this helpful? Yes
By: Chase Buchanan
Aug 28, 2019
View all comments (2)
Dear Sian, We are delighted to hear that Lorenc has provided you with such a great service over the years and really appreciate your comments. Kind regards, Chase Buchanan ...

“Had a lovely experience with a young lady cal......”

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Aug 07,2019
Minithumbup
By: 'Chloe May'
Aug 07,2019
1 people found
this helpful
Had a lovely experience with a young lady called Emma was very helpful answered all my questions and went above and beyond to ensure me and my partner were satisfied. Thank you!...
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Was this helpful? Yes
By: Chase Buchanan
Aug 08, 2019
View all comments (1)
Hi Chloe, Many thanks for your lovely comments, we are really pleased to hear that you found Emma so helpful and efficient. Warm regards, Chase Buchanan ...

“Lorenc was friendly, easy to deal with and ac......”

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Jul 23,2019
Minithumbup
By: 'John Garley'
Jul 23,2019
1 people found
this helpful
Lorenc was friendly, easy to deal with and accommodating with our requests. Hassle free move. Would use Chase Buchanan again....
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Was this helpful? Yes
By: Chase Buchanan
Jul 24, 2019
View all comments (1)
Hi John, Many thanks for your great review, we really appreciate your recommendation and are delighted that you found Lorenc so helpful. Warm regards, Chase Buchanan ...

“Excellent Service, Fast ResponseRecommend t......”

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Jul 21,2019
Minithumbup
By: 'Ferdian Jovan'
Jul 21,2019
2 people found
this helpful
Excellent Service, Fast Response Recommend to use Chase Buchanan for renting around Richmond / Twickenham. Lorenc Denizi is really responsive as an agent. He cares enough to call from time to time to help me progress with my tenancy application. The best house agent I have ...
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Was this helpful? Yes
By: Chase Buchanan
Jul 24, 2019
View all comments (1)
Hi Ferdian, Many thanks for your great comments for Lorenc, we are delighted that you found the service excellent and we really appreciate your recommendation. Warm regards, Chase Buchanan ...

“Highly professional with expert local knowledge.....”

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Jul 19,2019
Minithumbup
By: 'Marion Atkinson'
Jul 19,2019
2 people found
this helpful
Lorenz and all the staff at Twickenham branch have provided an excellent service, quickly finding me a Tennant and making the handover effortless. They are extremely proactive and always putting my interests first....
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Was this helpful? Yes
By: Chase Buchanan
Jul 24, 2019
View all comments (1)
Dear Marion, We are delighted that you found the service excellent by Lorenc and the team and really appreciate your lovely comments. We look forward to helping again in the future. Thank you, Chase Buchanan ...

“Scott...”

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Jun 19,2019
Minithumbup
By: 'Monika and Pete'
Jun 19,2019
2 people found
this helpful
We are so pleased that we met Scott who helped us to find the right place for us in Twickenham. Scott was really friendly and helpful during the whole application process. Scott is very quick in his response and keep you up to date with ...
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Was this helpful? Yes
By: Chase Buchanan
Jul 05, 2019
View all comments (1)
Dear Monika & Pete, Thank you very much for your review for Scott, it's good to know that you found him so helpful and efficient and we hope you are enjoying your new home in Twickenham. Best regards, Chase Buchanan ...

“Great Agent...”

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May 28,2019
Minithumbup
By: 'Celia'
May 28,2019
1 people found
this helpful
Rory helped me find a home when I needed to do so at very short notice. He understood what I was looking for and was able to find me a flat that ticked all my boxes and was readily available. Excellent negotiator too....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Chase Buchanan
May 30, 2019
View all comments (1)
Hi Celia, Thank you very much for your review, we are really pleased that Rory found you a new home and that you were impressed with his service. Kind regards, Chase Buchanan ...

“Excellent Agent...”

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May 25,2019
Minithumbup
By: 'Cuneyt K'
May 25,2019
1 people found
this helpful
Scott was very friendly and helpful from the beginning till the end. We felt very confident and happy, and we recommend him all our close friends who are planning to move to Twickenham area. Thank you very much again....
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Comment on agent fees
Everyting was perfect
Was this helpful? Yes
By: Chase Buchanan
May 30, 2019
View all comments (1)
Thank you very much for taking the time to post your review, we really appreciate your recommendation and hope we can be of service again in the future. Kind regards, Chase Buchanan ...

“Excellent...”

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May 23,2019
Minithumbup
By: 'Susan'
May 23,2019
2 people found
this helpful
I have had some bad experiences with different estate agent companies, but meeting Scott in Twickenhams Buchanan's made my new flat process run very smoothly, I felt very relaxed knowing I could contact Scott and ask even the smallest questions and be answered with patience ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
May 30, 2019
View all comments (1)
Hi Susan, We are delighted that your experience was so positive with Scott and you felt reassured by him. We hope we can help again in the future. Kind regards, Chase Buchanan ...

“I would do it again!...”

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Apr 08,2019
Minithumbup
By: 'L van Zijl'
Apr 08,2019
1 people found
this helpful
Moving countries is no easy task, but Rory helped me every step of the way. I made fist contact from my home country and Rory maintained contact, scheduling check-ins on arrival and ensuring that I have appointments set-up with properties suiting my budget and wishlist. ...
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Comment on agent fees
Some of the best I’ve seen in town.
Was this helpful? Yes
By: Chase Buchanan
Apr 16, 2019
View all comments (1)
Many thanks for your great review for Rory, we are delighted that you found the service efficient and hope you enjoy your new home. Warm regards, Chase Buchanan ...

“Quick, Friendly and Open...”

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Apr 05,2019
Minithumbup
By: 'Jen'
Apr 05,2019
1 people found
this helpful
Lorenc was very friendly professional and candid- which goes a long way. We were shown around a couple of properties and given plenty of time to discuss and decide without any pressure. Lorenc was more than happy for us to go and have a second ...
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Comment on agent fees
The fees were reasonable and clearly explained before we went ahead.
Was this helpful? Yes
By: Chase Buchanan
Apr 16, 2019
View all comments (1)
Hi Jen, Great to hear that Lorenc was so helpful and friendly and that he found you a property so quickly. We hope you enjoy your new home. Kind regards, Chase Buchanan ...

“Rory Blowers - Excellent agent...”

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Apr 05,2019
Minithumbup
By: 'Jessica T'
Apr 05,2019
1 people found
this helpful
Rory helped me to find the right flat for me to move into with my children. He was always prompt for appointments, very helpful and knowledgeable about the properties that I was viewing. He answered my emails very quickly and provided me with all the ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Apr 16, 2019
View all comments (1)
Hi Jessica, Thank you very much for your great review for Rory, we are delighted that he understood what you were looking for and we hope you and your family enjoy your new home. Warm regards, Chase Buchanan ...

“Excellent, friendly service...”

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Apr 05,2019
Minithumbup
By: 'Jon'
Apr 05,2019
1 people found
this helpful
We have had a very positive experience dealing with Chase Buchanan. Lorenc has been extremely helpful in finding us the right place and is a friendly, professional individual who made the whole process completely stress free....
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Was this helpful? Yes

“Professional and helpful...”

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Apr 04,2019
Minithumbup
By: 'Eavison Beluli'
Apr 04,2019
1 people found
this helpful
Agent was very Friendly, professional and helpful. I would recommend this Agent on Future dealings regards to Lettings. In the end he answered all quaesitions with professionalism. Top Agent...
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Comment on agent fees
Reasonable and good Fees
Was this helpful? Yes
By: Chase Buchanan
Apr 16, 2019
View all comments (1)
Hi Eavison, We are delighted to hear that you found the Twickenham team so helpful and friendly and many thanks for your recommendation and comments. Warm regards, Chase Buchanan ...

“Always when i need something, i just give him a ring and he is always happy to help...”

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Apr 04,2019
Minithumbup
By: 'Enea Zouka'
Apr 04,2019
1 people found
this helpful
Since first day he Showed us so much respect and he helped us in things that we needed, i'm so happy to have an agent like Lorenc Denizi....
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Comment on agent fees
Always there when we needed, he is so respectful, he is always so polite and he is very good at what he does.
Was this helpful? Yes
By: Chase Buchanan
Apr 16, 2019
View all comments (1)
Hi Enea, Many thanks for your review for Lorenc, we are glad you found him so helpful and if you need any further advise, please get in touch. Kind regards, Chase Buchanan ...

“Friendly Service, Well-Informed...”

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Feb 25,2019
Minithumbup
By: 'CDDay'
Feb 25,2019
1 people found
this helpful
When we phoned up to see the property, Rory showed us immediately. When we wanted to see it a second time, he again showed us immediately. He was courteous, well presented and professional the entire time. When it came time to discuss the contract, Aiden ...
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Was this helpful? Yes
By: Chase Buchanan
Feb 26, 2019
View all comments (1)
Thank you very much for your review for Rory, Aiden and the Twickenham Lettings team. We are glad you found the process reassuring and friendly and hope you enjoy your new home. Kind regards, Chase Buchanan ...

“Very professional customer service...”

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Jan 23,2019
Minithumbup
By: 'Alexandra Panait'
Jan 23,2019
1 people found
this helpful
Nick understood that we had to find a property quickly and his professionalism, politeness and communication skills made the difference in transforming a stressful process into a smooth one. I had an excellent experience with renting from Chase Buchanan and I would highly recommend Nick ...
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Comment on agent fees
From my experience they are a little bit lower than other agencies' fees.
Was this helpful? Yes
By: Chase Buchanan
Jan 24, 2019
View all comments (1)
Hi Alexandra, Many thanks for your lovely comments regarding your recent search for a property with Nick. We are delighted that Nick found you a new home so quickly and made it a positive experience. Kind regards, Chase Buchanan ...

“Excellent Service...”

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Jan 04,2019
Minithumbup
By: 'Beverly Hare'
Jan 04,2019
1 people found
this helpful
I've been using Chase Buchanan for years now, and have just had another very positive experience with them. My tenant gave notice on a Thursday, and by the following Tuesday, Chelsea Ryan of Chase in Twickenham contacted me to let me know they'd received a ...
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Comment on agent fees
Absolutely fine - I have a very longstanding arrangement
Was this helpful? Yes
By: Chase Buchanan
Jan 04, 2019
View all comments (1)
Dear Beverly, Thank you very much for leaving a review. It's lovely to hear that you found Chelsea so helpful throughout the process and your continued loyalty is much appreciated. Kind regards, Chase Buchanan ...

“Excellent Customer Service...”

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Jan 03,2019
Minithumbup
By: 'Amin'
Jan 03,2019
1 people found
this helpful
Superb customer service. Nick was extremely helpful, friendly and made sure we viewed all the suitable properties. I can firmly say he is an asset to any organisation....
read full review
Was this helpful? Yes
By: Chase Buchanan
Jan 04, 2019
View all comments (1)
Hi Amin, Many thanks for your great review for Nick. We are very pleased that you were impressed with his service and your comments are much appreciated. Kind regards, Chase Buchanan ...

“Excellent...”

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Jan 03,2019
Minithumbup
By: 'Molly'
Jan 03,2019
1 people found
this helpful
Nick was helpful and friendly from start to finish, he managed to find exactly what I was looking for in a short space of time...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Jan 04, 2019
View all comments (1)
Hi Molly, We are very pleased that you found Nick so helpful and that he found you a new home so quickly, we hope you are enjoying it. Warm regards, Chase Buchanan ...

“Professionalism at its finest...”

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Dec 07,2018
Minithumbup
By: 'Catherine'
Dec 07,2018
1 people found
this helpful
I had the pleasure of dealing with Aiden lynch, for a recent letting and i found him to be very prefessional and efficient. Very clear in communications and felt i was getting top class service....
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Comment on agent fees
I found all fees to be worthwhile and reasonable.
Was this helpful? Yes
By: Chase Buchanan
Dec 08, 2018
View all comments (1)
Hi Catherine, Thank you very much for your great review for Aiden, we are delighted you found the service first class and appreciate your recommendation. Warm regards, Chase Buchanan ...

“Highly professional...”

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Dec 03,2018
Minithumbup
By: 'Maria'
Dec 03,2018
1 people found
this helpful
I would highly recommend going to the Twickenham Lettings office at Chase Buchanan if you need to find a property! Chelsea in particular is super friendly and professional. She has managed to find me a property that I always dreamed off....
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Dec 08, 2018
View all comments (1)
Hi Maria, We are delighted that Chelsea found you your perfect home and that you were impressed with her service. Your comments and recommendation are much appreciated. Warm regards, Chase Buchanan ...

“Excellent customer...”

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Dec 03,2018
Minithumbup
By: 'Jo'
Dec 03,2018
1 people found
this helpful
We Highly Recommend Chelsea Ryan , she is extremely efficient and goes the extra mile Chelsea helped us find our perfect home ....
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Dec 08, 2018
View all comments (1)
Hi Jo, Its great to hear that Chelsea found you your perfect new home and we hope you are enjoying it. If we can help again, please let us know. Warm regards, Chase Buchanan ...

“I can't fault Scott at all!...”

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Nov 30,2018
Minithumbup
By: 'HappyCustomer!'
Nov 30,2018
1 people found
this helpful
The property searching process can be long and stressful but Scott made me feel at ease from start to finish. His punctuality and professionalism at all times was what impressed me the most. More importantly thanks to Scott's high quality of service, I'll be recommending ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Dec 08, 2018
View all comments (1)
Thank you very much for your wonderful review for Scott, we are really pleased that he made you feel at ease and really appreciate your recommendation. Warm regards, Chase Buchanan ...

“Excellent experience with Chelsea...”

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Nov 30,2018
Minithumbup
By: 'Ayanna'
Nov 30,2018
1 people found
this helpful
Chelsea was very patient and gave me the best customer service she could, she really helped me with what I needed. She was very understanding of my needs and where I wanted to be, I am very pleased and will definitely recommend her to anyone ...
read full review
Comment on agent fees
Very good
Was this helpful? Yes
By: Chase Buchanan
Dec 08, 2018
View all comments (1)
Hi Ayanna, Thank you very much for such lovely comments for Chelsea, we are delighted to hear that she did such a superb job and that you would highly recommend her. Warm regards, Chase Buchanan ...

“Very good experience...”

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Nov 30,2018
Minithumbup
By: 'Familyof5'
Nov 30,2018
1 people found
this helpful
We have found our house with Nick of Chase Buchanan and he made the things very easy and straight forward. Very nice guy, always available....
read full review
Was this helpful? Yes
By: Chase Buchanan
Dec 08, 2018
View all comments (1)
Thank you very much for your kind review for Nick. We hope you enjoy your new home and if you need anything else, please let us know. Warm regards, Chase Buchanan ...

“Professional and efficient...”

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Nov 30,2018
Minithumbup
By: 'Gary'
Nov 30,2018
1 people found
this helpful
I would highly recommend going to see Chelsea at the Twickenham Lettings office of Chase Buchanan , if you need to find a property to rent . Chelsea is extremely efficient and friendly and made my life so much easier. True star...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Dec 08, 2018
View all comments (1)
Hi Gary, Thank you very much for your lovely comments regarding Chelsea and the service you received. We hope you enjoy your new home and really appreciate your review. Warm regards, Chase Buchanan ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:50 AM 13/10/2016 by Fiona Oakley

Awards won by Chase Buchanan, Twickenham TW1 4BW


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