Braintree, CM7
4.8/5, 106 reviews
98% recommended
90% lettings valuation accuracy
94% lettings fee satisfaction
Beresfords Group

“Pleasant Polite Positivity!...”

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Aug 24,2018
Minithumbup
By: 'KBT Chelmsford'
Aug 24,2018
0 people found
this helpful
Jo was realisic in her assessment from the start and offered a welcoming and professional approach. I had the utmost confidence in her ability. This is why I do and will repeat my business here. Undeterred by a glitch with a prospective tenant, the situation was rectified within 48 hours and I never doubted Jo's ability to secure another tenant. A BIG thank you No!
Comment on agent fees
Good especially for repeat business
Was this helpful? Yes
By: Bernadette Barcham MARLA
Aug 24, 2018
Dear Mr Thompson
Thank you very much for taking the time to post your review on the service you have received from our Lettings team at Braintree, and in particular your reference to Jo. I am sure that she will be very happy with your comments and hopefully we will be able to look after your letting investments for many years to come. Thank you for your recommendations.

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Opening Hours
Address

Beresfords
74a High Street
Braintree
Essex
CM7 1JP
sell: 01376 348444 lett: 01376 348666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 90% 94% £575 £1,795
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
40 0 60 2 1 0 3 0 0 0
Areas covered
  • CM7
  • CM7 1
  • CM7 2
  • CM7 3
  • CM7 5
  • CM7 9
  • CM77 7
  • CM77 8
  • CM77 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA SAGEagent
Latest Properties

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“Beresfords, Braintree....”

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Jan 07,2020
Minithumbup
Debby
Christine
By: 'Gary Honeyman'
Jan 07,2020
0 people found
this helpful
I thought the staff at Beresfords, Braintree were extremely professional and friendly and dealt with everything swiftly and effortlessly. I would like to thank them for all their help and support....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jan 10, 2020
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Dear Gary Thank you for posting your review in relation to the service you have recently received when dealing with our lettings office in Braintree. I hope you will be very happy in your new home. Thank you also for awarding the team with 5 stars and I will pass on your comments. ...

“Amazing service provided by both Abbie and Ch......”

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Jan 06,2020
Minithumbup
Christine
By: 'Alex Turner'
Jan 06,2020
0 people found
this helpful
Amazing service provided by both Abbie and Christine! Very helpful and knowledgeable in finding us our dream home. Thank you both so much!...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jan 10, 2020
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Dear Alex Thank you for posting your review and awarding the Lettings team at Braintree with 5 stars I am sure that they will be very happy with your comments. ...

“Positive Feedback for Recent Letting Agreement...”

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Dec 10,2019
Minithumbup
Debby
Christine
By: 'Ben Harfield'
Dec 10,2019
0 people found
this helpful
My calls were always answered positively and I was passed all information as I would expect it to be. I never had any doubts as to what was going on. If I had a query for anything and it couldn't be answered straight away, someone ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director, Beresfords Let
Jan 02, 2020
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Dear Ben I want to thank you personally for posting your review on the service you have received recently from our Lettings Team at Braintree. I will pass on your kind words to the team and thank you for awarding them with 5 stars. ...

“Brilliant people to work with very quick response always friendly ......”

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Dec 02,2019
Minithumbup
By: 'Lucy'
Dec 02,2019
0 people found
this helpful
Brilliant people to work with very quick response always friendly cant fault them thank you so much for helping us with our move they helped quell my lingering anxieties and were amazing with any issues we had...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director, Beresfords Let
Jan 02, 2020
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Thanks Lucy for taking the time to post your review. I am glad that the process went smoothly. Our staff are highly trained in ensuring that all of our customers have a very positive experience, I am glad that we exceeded your expectations. Thank you for awarding them with 5 stars. ...

“Very happy with service received from Beresfo......”

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Nov 26,2019
Minithumbup
Ryan
Jessica
By: 'Chelsea Pond'
Nov 26,2019
0 people found
this helpful
Very happy with service received from Beresfords. The staff were all very professional and friendly to deal with. All queries were dealt with in a timely fashion....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Nov 27, 2019
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Dear Chelsea Thank you for your review and for awarding our lettings team in Braintree with 5 stars. I will pass on your comments to the teams. ...

“Professional service...”

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Nov 25,2019
Minithumbup
By: 'John Day'
Nov 25,2019
0 people found
this helpful
I have been a Landlord with you for five years and generally speaking have found your service very good. Whenever there has been a hiccup, and they have been few, it has been sorted out quickly. One important point for an overseas landlord like myself, ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Nov 27, 2019
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Dear John I just want to thank you for taking the time to post your review. Thank you for your business and hopefully we can work together for many more years to come. I will pass on your kind words to the teams in Braintree and our Property Maintenance Department. ...

“Great team, great service, highly recommend...”

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Nov 22,2019
Minithumbup
Ryan
By: 'Mark Woolerton'
Nov 22,2019
0 people found
this helpful
Excellent professional service with great attention to detail. Attentive to my requirements and worked really hard to get a very suitable tenant for me within the timescales I was looking for. Brilliant aftersales service to back up the upfront work carried out by Jo and ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Nov 27, 2019
View all comments (1)
Dear Mark, It is really nice for me to read such a kind review from a new landlord. I am really pleased that we met your requirements and hopefully we can work together for many years to come. I will pass on your comments to the team who I am sure will be very happy. Thank you also for awarding 5 stars. ...

“Beresfords Braintree- Lettings...”

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Nov 18,2019
Minithumbup
Ryan
By: 'Graham Bott'
Nov 18,2019
0 people found
this helpful
Any excellent group of staff on the lettings business at Beresfords. I always felt cared for, by knowledgeable staff who were both attentive and passionate....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Nov 27, 2019
View all comments (1)
Dear Graham, Thank you for posting your review. Our staff are trained to very high standards on all legislation in relation to residential lettings as well as customer service which is paramount to our business so it is really pleasing for me to read your comments. ...

“I had a problem with the on site parking team......”

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Nov 15,2019
Minithumbup
Ryan
By: 'Russell jackson'
Nov 15,2019
0 people found
this helpful
I had a problem with the on site parking team and Ryan sorted the problem in an extremely efficient manner....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Nov 27, 2019
View all comments (1)
Dear Russell I am glad that Ryan was able to sort out your issue with parking in a timely fashion. He will always go out of his way to eliminate any problems for our clients. I will pass on your comments. Thanks also for awarding 5 stars. ...

“Ryan has been so helpful .. nothing any troub......”

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Nov 15,2019
Minithumbup
By: 'Theresa Rice'
Nov 15,2019
0 people found
this helpful
Ryan has been so helpful .. nothing any trouble .. I would recommend him to anyone wanting to get a property Always there to help what ever the problem...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Nov 27, 2019
View all comments (1)
Dear Theresa Thank you for your kind words and for awarding Ryan our area manager with 5 Stars. Ryan and his team will always go that extra mile to ensure that our clients receive a positive experience. I will pass on your kind words. ...

“After a long month looking for a property wit......”

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Nov 01,2019
Minithumbup
Christine
By: 'Laisa Rodrigues'
Nov 01,2019
1 people found
this helpful
After a long month looking for a property with a couple of friends who jusy arrived from Portugal, we finally got the keys to their flat with BERESFORDS. They've been brilliant, would definitely recommend them. Thank you for your good work Chloe, for taking us ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Nov 14, 2019
View all comments (1)
Dear Laisa Thank you for taking the time to post your review on the service you have received from our Braintree lettings office. I will pass on your kinds words to the team and in particular Chloe. Thank you also for your award of 5 Stars. ...

“Friendly, efficient, helpfull and experienced......”

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Oct 23,2019
Minithumbup
Christine
By: 'Michelle Lowther'
Oct 23,2019
0 people found
this helpful
Friendly, efficient, helpfull and experienced staff. Really made the whole process of renting seem hassle free. Would highly recommend to others....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 28, 2019
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Dear Mr Lowther I just wanted to thank you for posting your review and for awarding our lettings team with 5 stars. ...

“Easy peasy...”

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Oct 18,2019
Minithumbup
Ryan
By: 'Vanessa Sapienza'
Oct 18,2019
0 people found
this helpful
Never had such a quick and Easy experience with a letting agency. Staff were so helpful and friendly. Looked at 3 properties and confused time and addresses but Chloe and Ryan have been so patient and help me through the all processing to rent a flat. ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 28, 2019
View all comments (1)
Dear Vanessa Thank you so much for your kind words and award of 5 stars for our lettings team at Braintree, I am sure that Ryan and Chloe will be happy with your review. I will pass your comments on to the team. ...

“Very professional and helpful, they even let ......”

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Sep 18,2019
Minithumbup
Ryan
By: 'Lyndsey Towler'
Sep 18,2019
0 people found
this helpful
Very professional and helpful, they even let me view the property a second time before move in to get extra measurements! Very happy with their service, and am glad to be in our forever home (hopefully!)...
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Attachments

Review file
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 10, 2019
View all comments (1)
Dear Lindsey Thank you for posting your review on the service you have received from our lettings team at Braintree. I hope you will be very happy in your new home. ...

“Thank-you Beresford's for an swift and easy letting...”

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Sep 06,2019
Minithumbup
Ryan
Christine
By: 'Wayne Everitt'
Sep 06,2019
0 people found
this helpful
Thank-you Beresford's for an swift and easy letting process. We have found all staff very professional and easy to talk to. Staff have been available when needed, and specific requests have been met. Thank-you...
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Was this helpful? Yes
By: Bernadette Barcham
Sep 06, 2019
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Dear Mr Everitt sorry there was an error in my previous response to you. I should have put Braintree instead of Brentwood. Apologies. ...

“Excelente very profissional thanks Christine ......”

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Jul 07,2019
Minithumbup
Christine
By: 'Alberto Fernandes'
Jul 07,2019
0 people found
this helpful
Excelente very profissional thanks Christine and Joanna easy deal with people like that hi hope deal with them again 😀...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 08, 2019
View all comments (1)
Alberto, Thank you so much for your kind words for Christine and Joanna from our Braintree Lettings Office. I am pleased that you found them easy to deal with. Our aim is to take the stress out of moving. I Will pass on your kind words. ...

“Great Professionalism...”

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Jul 05,2019
Minithumbup
Christine
By: 'Maria Gabriela Neves'
Jul 05,2019
0 people found
this helpful
We really enjoy all the Team that were dealing with this rent, professionalism and punctuality were one of the qualities it was showed....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 08, 2019
View all comments (1)
Dear Maria Thank you for posting your review. I am glad that you found the team professional. I will pass on your comments. I am sure that they will be very happy with your 5 star award. ...

“A RELIABLE AND EFFICIENT LETTING AGENCY...”

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Jul 01,2019
Minithumbup
Ryan
By: 'SALLY MEVO'
Jul 01,2019
0 people found
this helpful
Beresfords were the only letting agents that acted in a professional and efficient manner throughout our journey for a property to let. They have kept us informed throughout the process and made the process simple. We have felt that we have been able to fully ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 05, 2019
View all comments (1)
Dear Sally it is very pleasing for me to read your feedback on the service you have received from our Braintree Lettings Office. Thank you for taking the time to post your review. Our teams work very hard to ensure that all of our clients have a positive experience when dealing with Beresfords. ...

“Great experience!...”

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Jun 11,2019
Minithumbup
Christine
By: 'Lana and Karl'
Jun 11,2019
0 people found
this helpful
Very prompt, friendly and professional. Christine made us feel so reassured after we had a terrible experience with our previous letting agents. We were very happy with how quickly we everything was organised and considering we are moving all the way from Brighton the whole ...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 12, 2019
View all comments (1)
Dear Lana and Karl Great to read your review and proves that not all letting agents are the same. Our teams work extremely hard to ensure that everything runs smoothly and our clients have a very positive experience. I hope that you will be happy in your new home. I will pass on your kind words to Christine who I am sure will be very pleased with your 5 star award. ...

“Great service...”

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May 28,2019
Minithumbup
Ryan
By: 'Braintree'
May 28,2019
0 people found
this helpful
All aspects of the tenancy were dealt with in a friendly and professional manner I was updated regularly and felt like I could ask any questions. I also recieved great service from Christine Sorrell...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 06, 2019
View all comments (1)
Thank you for posting your review for our team in Braintree. I will also pass on your review to Christine who works very hard to ensure that everything runs smoothly. ...

“Fast and friendly...”

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May 22,2019
Minithumbup
By: 'Natalie'
May 22,2019
0 people found
this helpful
replied quickly to any questions always kept up to date with any changes process was really quick and with out any problems...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Dear Natalie I just wanted to thank you for taking the time to post your 5 star review in relation to the service you have received from our Braintree office and in particular Jo who I am sure will be very happy with your comments. ...

“Professional and Friendly...”

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May 21,2019
Minithumbup
By: 'A Day'
May 21,2019
0 people found
this helpful
We always receive a professional and friendly service from Katy. Good communication regarding appointments and punctual. We have always found her approachable and she sorts anything raised promptly....
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Comment on agent fees
N/a
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Thank you for your review on the management service provided by our Braintree Lettings office and in particular your comments in relation to Katy. I am sure that she will be very happy. ...

“House inspection...”

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May 18,2019
Minithumbup
By: 'Donkey'
May 18,2019
0 people found
this helpful
Katy is always very polite and helpful when completing house inspections. 5 stars for Katy. Any issues are always dealt with in a timely manner. Only issue is with Beresfords they changed how they complete house inspections- if you want to be home so you can ...
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Comment on agent fees
Renewal fees are really high, just to sign a piece of paper.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Thank you for posting your review. I take on board your comments however due to the number of inspections that Katy has to do in a day we had to change our procedure to ensure that we met with all of our tenants individual needs. Katy can carry out any inspection with our management keys should you not require to take time off. I just would like to respond to your comment on renewal fees there is a lot of negotiations that take place prior to any renewal signing. It really isn't just signing a ...

“Rent review...”

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May 17,2019
Minithumbup
By: 'Kate hales'
May 17,2019
0 people found
this helpful
Katy is very friendly and polite, and fully explains everything she's doing and writing down. And is happy to answer any questions I may have...
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Thank you for posting your 5 star review for Katy ...

“Professional and friendly...”

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May 17,2019
Minithumbup
By: 'Peter Trent Curry'
May 17,2019
0 people found
this helpful
We found Katy to be both professional and friendly, which is a difficult balance to maintain. Happy to keep dealing with Katy in the future. Peter Trent Curry...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Dear Peter. Thank you for posting your review I am sure that Katy will be very happy with your comments and your award of 5 stars. ...

“Re-Let...”

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May 16,2019
Minithumbup
Christine
By: 'D Farrow'
May 16,2019
0 people found
this helpful
Jo and Christine dealt with the re-let of a property I own. From the date the previous tenant gave their notice Beresfords were very efficient in finding a new tenant where one was secured in a week or two. Following this, negotiations etc with the ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Thank you for posting your review. I will pass on your kind words to our lettings team at Braintree. Thank you also for awarding Jo and Christine 5 stars. ...

“Friendly and polite...”

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May 14,2019
Minithumbup
By: 'Rebecca'
May 14,2019
0 people found
this helpful
Katy is always polite and friendly, she never turns up for an inspection unexpectedly. Katy is always well dressed and well mannered....
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Comment on agent fees
Fee's for contract renewal are far too high.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Thank you Rebecca for posting your review. I will pass on your comments to Katy. ...

“Friendly and prompt...”

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May 13,2019
Minithumbup
By: 'Colin cherry'
May 13,2019
0 people found
this helpful
What can I say the agent is very friendly and prompt and answered all my questions a credit to your company...
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Comment on agent fees
Average
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Dear Colin Thank you for your review. I will pass on your comments to Katy. ...

“Punctual...”

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May 13,2019
Minithumbup
By: 'Kirsty'
May 13,2019
0 people found
this helpful
Always turns up on time and helps with any questions with regards to the house. Quick response with any problems....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Thank you Kirsty for your review and kind words. ...

“4 Nichols Grove...”

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May 01,2019
Minithumbup
By: 'Emma Louise Waple'
May 01,2019
0 people found
this helpful
We have dealt with Beresfords Braintree for 2 and half years. With a selection of members of staff mainly Jo Roberts and Ryan Spong. Both members of staff are approachable and kind and caring. Jo and Ryan have watched my daughter grow up in front of ...
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Comment on agent fees
The fees are fair in regards to what Beresfords do for you.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director, Beresfords Let
May 10, 2019
View all comments (1)
I wanted to thank you for taking the time to post such a glowing review of our lettings Team in Braintree. I am sure that they will be very happy with your kind words which I will pass on to them. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:41 PM 27/06/2019 by allAgents

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