London & Country
London, SE16
3.9/5, 12 reviews
75% recommended
50% sales valuation accuracy
88% sales fee satisfaction
0% lettings valuation accuracy
91% lettings fee satisfaction

“Very Helpful...”

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Aug 23,2018
Minithumbup
By: 'Excellent'
Aug 23,2018
0 people found
this helpful
Mr Mobeen Ali was very helpful. He was polite on the phone and responded promptly with my tenancy reference check
Comment on agent fees
Not applicable
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Opening Hours
Address

London & Country
37 Plough Way
Surrey Quays,London
Greater London
SE16 2LS
02072315656

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 88% £0 £0
Lettings 0% 91% £1,100 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 7 3 0 0 0 0 1 0
Areas covered
  • SE16
  • Canada Water
  • SE8
  • Bermondsey
  • SE4
  • Surrey Quays
  • SE10
  • E14
  • SE13
  • SE14
  • SE15
  • E17
  • NW10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS Property Redress Scheme
Latest Properties

No Properties

“Helpful and nice team! They were always avail......”

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Sep 04,2019
Minithumbup
By: 'Karim MEKREZ'
Sep 04,2019
0 people found
this helpful
Helpful and nice team! They were always available when I needed them, and as a new resident in the UK, it was really appreciated. I recommend....
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“Great customer service and support from the t......”

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Aug 21,2019
Minithumbup
By: 'Mahshid Fazli'
Aug 21,2019
0 people found
this helpful
Great customer service and support from the team, especially Julie. The flat needed a few repairments and any time I was calling the agency, Julie was straightaway on the case and made arrangements to fix the issue. Julie was always supporting me and very flexible ...
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“Strongly recommend...”

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Apr 25,2019
Minithumbup
By: 'Tim'
Apr 25,2019
0 people found
this helpful
London & Country provided an excellent service whilst managing my property. They were extremely responsive and helpful, quickly dealt with problems, and went beyond the call of duty at times. Above all, they found great tenants, which is the most important thing. Julie Ling was my ...
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“Great agent...”

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Aug 23,2018
Minithumbup
By: 'Avf'
Aug 23,2018
0 people found
this helpful
Julie has been personable and helpful throughout my tenancy, under often quite trying circumstances! Highly recommend, greatly trusted, and her colleagues have been great too....
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“Very Helpful...”

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Aug 23,2018
Minithumbup
By: 'Excellent'
Aug 23,2018
0 people found
this helpful
Mr Mobeen Ali was very helpful. He was polite on the phone and responded promptly with my tenancy reference check...
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Comment on agent fees
Not applicable
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“Excellent experience from London & Country...”

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May 02,2018
Minithumbup
By: 'Pete and Jolanda'
May 02,2018
0 people found
this helpful
My wife and I have been using London & Country Limited for the last two years renting in London, and we are beyond thrilled with their service and assistance. From the first day that we looked at properties (which anyone looking in London knows can be ...
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Comment on agent fees
Fees were very reasonable and the inventory was fastidiously done which covers both parties.
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“We were tenants for 5 years and have never had trouble. ......”

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Mar 09,2018
Minithumbup
By: 'Sram'
Mar 09,2018
0 people found
this helpful
We were tenants for 5 years and have never had trouble. They were always helpful and prompt in fixing problems....
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“Best agency in London!We have rented with London & Country ......”

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Mar 06,2018
Minithumbup
By: 'Leo & Tiz'
Mar 06,2018
0 people found
this helpful
Best agency in London! We have rented with London & Country over the past three years and we can affirm its a very good agency. Reliable, fair, honest, serious, professional. The flat we rented was beautiful and in a very good condition. Mrs Julie Ling has ...
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Comment on agent fees
Good agent fees. Fair compared to other Estate Agency.
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“Very bad experience, they try to deduct money from your ......”

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Dec 21,2017
Minithumbdown
By: 'Vava'
Dec 21,2017
1 people found
this helpful
Very bad experience, they try to deduct money from your deposit saying that the flat is not well cleaned, even if it is already cleaned. They charge you very expensive cleaning fees even for a tiny flat. Very rude and bossy attitude, no respect of ...
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By: Vava
Feb 23, 2018
View all comments (3)
Not true at all, the landlord we dealt with is a nice and polite person, whereas your agency which let the flat has been rude, unpolite, unprofessional and bossy. I see that I am not the only one to have this opinion as I see previous similar feedback from other tentants ...

“We used to use a different estate agent to let ......”

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Nov 29,2017
Minithumbup
By: 'Valli Lawrence'
Nov 29,2017
1 people found
this helpful
We used to use a different estate agent to let our properties but after negative feedback from our tenants and also then finding them very pushy ourselves, we decided to change agents and went to London & Country where we have now been for a number ...
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Comment on agent fees
Very reasonable
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“I cannot agree more with the other review!!!!Exactly the ......”

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Mar 06,2017
Minithumbdown
By: 'Lauren'
Mar 06,2017
0 people found
this helpful
I cannot agree more with the other review!!!! Exactly the same issues, the agent was so rude to us, we had requested for removal of some garbage from the balcony and after 1 YEAR they still hadn't do it. We received thekitchen in a terrible condition ...
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By: Mobeen
Mar 06, 2017
View all comments (1)
After investigating who 'Lauren' could be, as well as the property being referenced - there does seem to be some inaccuracies in the review above - or differences of opinion on the level of cleaning at least. I don't want to get into a public spat with the reviewer, but my business partner and I have taken over the agency since end of summer 2016. The tenancy referred to above terminated before we took over. We try our best to run the agency in a professional manner, safeguarding both tenants ...

“the agent do is very very rude, mean and ... simply ......”

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Aug 07,2015
Minithumbdown
By: 'sz212'
Aug 07,2015
1 people found
this helpful
the agent do is very very rude, mean and ... simply worst human being: - no inventory check - do not resolve issues, during my stay, nothing was fixed - at the end of residency, they use all reasons try to deduct my deposit (in my ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please write in via email and your complaint will be fully investigated as quickly as possible. We aim to communicate an initial response within 48 hours. Further professional organisations can be used to mediate, should issues not be resolved amicably.
Last updated at 4:31 PM 23/08/2018 by Julie Ling

Awards won by London & Country, London SE16 2LS


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