Charles Harding Estate Agents and Property Management
Commercial Road Swindon, Swindon, SN1
3.2/5, 60 reviews
55% recommended
94% sales valuation accuracy
92% sales fee satisfaction
33% lettings valuation accuracy
50% lettings fee satisfaction

“House sale...”

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Aug 23,2018
Minithumbup
Karen
By: 'Mike'
Aug 23,2018
0 people found
this helpful
Excellent from start to finish, very professional and always kept up to date with how the sale was progressing. Highly recommend
Comment on agent fees
Very reasonable fees
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Opening Hours
Address

Charles Harding Estate Agents and Property Management
8/9 Commercial Road
Swindon
Wiltshire
SN1 5NF
01793 430588

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 92% £118,000 £244,000
Lettings 33% 50% £550 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 4 19 16 0 12 0 0 7
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Lettings TDS
Latest Properties

No Properties

“Great company...”

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Oct 17,2019
Minithumbup
Michael
By: 'Joseph Rackham'
Oct 17,2019
0 people found
this helpful
Couldn't have asked for more! Michaels experience secured us a great deal on our property that we didn't think was achievable. Always contactable and happy to chase things up for you to keep the whole experience stress free. Very punctual as well, which we had ...
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“Michael frequently went above and beyond his ......”

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Sep 24,2019
Minithumbup
Michael
By: 'David Coates'
Sep 24,2019
0 people found
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Michael frequently went above and beyond his responsibilities to push our sale through. The flat was up on the market very quickly and when our first offer was withdrawn, we had a new offer the following day. Even after the offer had been accepted, Michael ...
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“Purchase of property in Bainbridge Close, Swindon...”

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Aug 15,2019
Minithumbup
Michael
By: 'Luke James'
Aug 15,2019
0 people found
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I dealt with Charles Harding recently whilst going through the process purchasing a property. The process was made a little more difficult as the sellers were living abroad, however the dedication shown by Michael to get any issue sorted quickly and efficiently was very much ...
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“Excellent partnership...”

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May 29,2019
Minithumbup
Marie
By: 'Denis B'
May 29,2019
0 people found
this helpful
I have been a Charles Harding tenant for almost 3 years and can confirm they are a very professional business....
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Comment on agent fees
One of the lowest fees when I signed my contract in 2016. No unnecessary renewal fees after the initial period of the tenancy.
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“Fantastic...”

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May 07,2019
Minithumbup
Michael
By: 'Mr D Morse'
May 07,2019
0 people found
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I've dealt with a few different estate agents over the past year or so, both as a renter and a buyer. I dealt with Charles Harding estate agents while purchasing my current property. I can say without a doubt they are the best estate agent ...
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“Excellent estate agents...”

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Feb 05,2019
Minithumbup
Marie
By: 'Angelos'
Feb 05,2019
0 people found
this helpful
Overall experience was very good beginning to end. Very easy to communicate and always available. Provided help whenever it was needed, liaising with the landowner and keeping me up to date. Marie was also a pleasure to work with, always helpful and with a smile....
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“Fantastic from start to finish!...”

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Nov 26,2018
Minithumbup
Karen
By: 'Ali Ball'
Nov 26,2018
0 people found
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Karen was brilliant in keeping me informed with the progress with both solicitors. She always called me back when she said she would and did it with professionalism and friendliness. The gift basket when I moved in was a lovely surprise and very much needed!...
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“Thanks to Charles Harding...”

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Nov 20,2018
Minithumbup
Karen
By: 'J Brice'
Nov 20,2018
0 people found
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I recently sold my home through Charles Harding and have really appreciated the help of the whole team. Thanks Mike, for finding a buyer so quickly. I'd like to say a special thank you to Karen, who was alongside the whole time during the ensuing ...
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“Great service would highly recommend...”

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Nov 07,2018
Minithumbup
Michael
Karen
By: 'Excellent Work'
Nov 07,2018
0 people found
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Charles Harding have been brilliant. From the time of meeting with Mark and Michael Reynolds both were extremely helpful and understood the market we were selling in. They sold the house within 7 days of hitting the market and the whole process has been seamless. Even ...
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Comment on agent fees
Good
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“Brilliant service!...”

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Nov 07,2018
Minithumbup
By: 'Paul Davison'
Nov 07,2018
0 people found
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Great service from start to finish. Michael has offered great advice including suggestions of workman. They always dealt with queries quickly and effectively. Definitely recommend...
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“Friendly, straightforward and helpful service....”

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Oct 25,2018
Minithumbup
Michael
By: 'Donna'
Oct 25,2018
0 people found
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Such an easy estate agent to use. Sold my property in less than 48hours and managed to secure the property we wanted. Made the whole process easy and straightforward even with the difficult hurdles we had to over come....
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“Great Friendly Service...”

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Sep 25,2018
Minithumbup
Karen
Michael
By: 'Charlotte'
Sep 25,2018
0 people found
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We have brought our new home through Charles Harding and can't fault them on anything. They had been extremely helpful from the viewing stage right the way through to completion. Always available to speak and answer any questions we had and also helped speed things ...
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“House sale...”

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Aug 23,2018
Minithumbup
Karen
By: 'Mike'
Aug 23,2018
0 people found
this helpful
Excellent from start to finish, very professional and always kept up to date with how the sale was progressing. Highly recommend...
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Comment on agent fees
Very reasonable fees
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“Satisfied customers!...”

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Aug 21,2018
Minithumbup
Michael
By: 'Andrea Godinho'
Aug 21,2018
0 people found
this helpful
Thank you Michael and Mark for all your hard work and dedication with the quick sale of our house. It was not a straight forward sale and I was very impressed with how Michael supported and reassured us throughout the whole process. I would highly ...
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“Unprofessional...”

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Aug 12,2018
Minithumbdown
Brett
By: 'Seeker'
Aug 12,2018
0 people found
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Brett came across very unprofessional. He gave impression he is rude, ignorant, very hard to approach and has negative attitude. It all made it very difficult to arrange viewing, which at the end did not take place as he simply did not reply (this was ...
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“Fantastic Customer Service and Communication...”

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Jun 27,2018
Minithumbup
Michael
Karen
By: 'Chelsey'
Jun 27,2018
0 people found
this helpful
Both Michael and Karen were very professional and delivered a high level of customer service. I was kept up to date at each stage of the process and they were always happy to answer any questions I had and explain anything I was unsure of. ...
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Comment on agent fees
I do not have any other experience of paying agent fees so I can not compare them, however I did feel they were reasonable.
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“Sale of property...”

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Jun 21,2018
Minithumbup
Michael
Karen
By: 'Mr & Mrs Hancock'
Jun 21,2018
0 people found
this helpful
We were very pleased with professional service carried out during the recent sale of Thomas St & will certainly recommend any potential customers to choose Charles Harding. If i had one criticism it would be the occasional lack of communication....
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Comment on agent fees
Good
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“Lovely People, Quick Sale...”

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Jun 15,2018
Minithumbup
Karen
Brian
By: 'Angie P'
Jun 15,2018
0 people found
this helpful
This is the first time I have ever sold a house. Mark was very nice and sold the house within a week. The sale took longer than expected but I believe this to be down to the solicitors. However, Karen kept me regularly updated on ...
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Comment on agent fees
Fees are very competitive against some other well established Estate Agents in my area.
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“Great buying experience...”

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Jun 08,2018
Minithumbup
Karen
By: 'Darryl'
Jun 08,2018
0 people found
this helpful
Karen maintained close and regular contact keeping me updated with developments and following up on outstanding issues. Would highly recommend and am now using for property management...
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“Excellent Service from Charles Harding...”

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Jun 05,2018
Minithumbup
Jenny
Marie
By: 'Lee'
Jun 05,2018
0 people found
this helpful
Charles Harding Team are the only company to use when renting in Swindon. Jenny and the team on Commercial Road are truly fantastic. They were very professional, helpful and friendly at all times and you get the personal touch that some of the larger national ...
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Comment on agent fees
Very reasonable fees for the great service provided
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“Professional, positive and friendly....”

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May 31,2018
Minithumbup
Michael
Karen
By: 'David'
May 31,2018
0 people found
this helpful
Michael had very good knowledge of the local area, as he had made sales of other properties within the location. Charles Harding were very good at keeping us informed of proceedings throughout the sale, and were always happy to answer any queries that we had....
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Comment on agent fees
Good
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“Excellent...”

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May 28,2018
Minithumbup
Karen
By: 'Sue'
May 28,2018
0 people found
this helpful
Karen kept me fully updated throughout the purchase of our home. It was so good to know what was going on, a friendly voice and someone willing to find out what was happening was really lovely. Thank you to everyone in the branch....
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“Very Satisfied...”

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May 18,2018
Minithumbup
Michael
Karen
By: 'Mr Legg'
May 18,2018
0 people found
this helpful
I used Charles Harding for the sale of my property and I was very impressed by how they dealt with the whole process with the selling and after sales. My buyers had some difficulties but I always relied on Charles Harding, Michael in particular to ...
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Comment on agent fees
Excellent
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“Property Purchase...”

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May 03,2018
Minithumbup
Mark
By: 'Liam'
May 03,2018
0 people found
this helpful
I completed on my property in around 10 weeks and found the Mark (Estate Agent) to be most helpful not only before I made an offer, but all the way through. During the purchase Mark has been a good liaise with the other party, and his ...
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Comment on agent fees
Good - Fees unknown (Buyer of property)
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“Do not use....”

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Apr 24,2018
Minithumbdown
Jen
By: 'Sapphire'
Apr 24,2018
1 people found
this helpful
this is the worst agency i've ever had to deal with. I lived in a mould filled damp flat that caused water to seep into the sockets short circuit the entire place. Water dripped from the flat above constantly and nothing was done about it. ...
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Comment on agent fees
Bad.
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“Well managed in difficult market...”

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Apr 24,2018
Minithumbup
Michael
By: 'Andy Longmore'
Apr 24,2018
0 people found
this helpful
Michael managed my sale really well in what turned out to be a difficult time of year. All his advice was sensible regarding when to adjust the price and I believe this was the main reason we sold. Once we had a buyer Michael managed ...
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Comment on agent fees
Fee's were average fir the market.
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“Excellent communication throughout...”

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Apr 23,2018
Minithumbup
Karen
By: 'Nicky J'
Apr 23,2018
0 people found
this helpful
Mike and Karen have been excellent. Great at keeping me up to date during the process and very personable and efficient . Highly recommend this agency and would 100% use them again....
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Comment on agent fees
The fees are fair and in line with competitors
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“Very happy after buying a nice apartment...”

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Apr 22,2018
Minithumbup
Michael
By: 'Julian'
Apr 22,2018
0 people found
this helpful
Michael helped me to find a unique and spacious apartment in a characterful old building, and I am very pleased with my new home. I appreciated his energy and quickness to respond to queries, and the accuracy of information that he provided. It was kind ...
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Comment on agent fees
I did not pay fees to buy my apartment.
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“Very good service...”

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Mar 28,2018
Minithumbup
Michael
Mark
By: 'Miss Walker'
Mar 28,2018
0 people found
this helpful
I was very impressed with the service I received. Michael dealt with everything swiftly and smoothly when selling my house. Would highly recommend!...
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Comment on agent fees
I think the fees were good and respective of the service they provided.
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“prospero way...”

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Mar 16,2018
Minithumbup
By: 'MIchael'
Mar 16,2018
0 people found
this helpful
all proces went really smooth with no issues i am renting property second time with Charles Harding never have any issues...
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No image available Michael
(16)
No image available Karen
(13)
No image available Marie
(3)
No image available Jenny
(1)
No image available Mark
(3)
No image available Brian
(4)
No image available Carrol
(1)
No image available Brett
(1)
No image available Jen
(3)

Tenant Fees

Permitted payments For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

A refundable holding deposit equivalent to one weeks rent is required upon reservation of a property
Following successful references a deposit of five weeks rent total will be required.
Payments to change/new tenancy agreement (capped at £50 or, if higher, any reasonable costs are incurred)
All relevant utilities and communications such as gas, electricity, water, council tax, TV, broadband
Interest payments for late payment of rent (3% above the Bank of England base rate)
Payment of any unpaid rent and other reasonable costs associated with your early termination of the tenancy
Payment of £20 for first hour then £10 per hour there after for the reasonably incurred costs for the loss of keys/security devices, plus cost of replacement keys and locksmith.
Any other permitted payment
Last updated at 23/10/2019, 11:33 AM by Michael Reynolds
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:33 AM 23/10/2019 by Michael Reynolds

Awards won by Charles Harding Estate Agents and Property Management , Swindon SN1 5NF


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