Newbury, RG14
4.8/5, 657 reviews
97% recommended
97% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
91% lettings fee satisfaction
Jones Robinson are Estate Agents based in West Berkshire

“A Pleasure From Start To Finish...”

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Aug 23,2018
Minithumbup
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Deborah
By: 'John Levis'
Aug 23,2018
1 people found
this helpful
James, Deborah and the entire team at Jones Robinson Newbury were brilliant to deal with - excellent communication, always available to help, friendly, approachable, informative - and made my search and eventual purchase as smooth and efficient as possible. Highly recommended!
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Latest Reviews
View all Reviews 657
Featured Review
a
reviewed by 'TBECKETT100'
“One would rate an agent excellent if they sold your home as they would have achieved their objective. However, Jones ......”
Featured Review
a
reviewed by 'Jonathan'
“My brother in law died earlier this year and it fell to my wife, as Executor, to sell his house ......”
Featured Review
a
reviewed by 'Viking'
“Firstly let me say I DON'T DO REVIEWS - AT ALL - NEVER EVER - normally.But because of the ......”
Featured Review
a
reviewed by 'Emily R.'
“I signed up with Paul Evans after a recommendation from a friend that had dealt with Paul previously and he ......”
Featured Review
a
reviewed by 'Andrew'
“I instructed Jones Robinson to sell my property in August this year. I had three agents around to value my ......”
25th Nov 2019
reviewed by 'Colin Small'
“We were in a very long and complicated chain which took a lot of chasing but Paul Evans really stepped ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 91% 91% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
70 0 120 13 339 0 91 2 17 5
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Jones Robinson Estate Agents Branches (view all )
Lambourn, RG17
Newbury, RG14
Featured Review
a

“One would rate an agent excellent if they sold your ......”

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Sep 28,2011
Minithumbup
By: 'TBECKETT100'
Sep 28,2011
0 people found
this helpful
One would rate an agent excellent if they sold your home as they would have achieved their objective. However, Jones Robinson were the third agent we had used and I can therefore speak from experience. They were excellent. Estate agents are typically of a certain ...
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Featured Review
a

“My brother in law died earlier this year and it ......”

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Nov 04,2016
Minithumbup
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Paul
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Deborah
By: 'Jonathan'
Nov 04,2016
0 people found
this helpful
My brother in law died earlier this year and it fell to my wife, as Executor, to sell his house near Newbury. We live in Scotland and did not want to be continually travelling south to maintain the house so were looking for an agent ...
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Comment on agent fees
Appropriate for the service provided
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“Firstly let me say I DON'T DO REVIEWS - AT ......”

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Jun 26,2014
Minithumbup
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Paul
By: 'Viking'
Jun 26,2014
4 people found
this helpful
Firstly let me say I DON'T DO REVIEWS - AT ALL - NEVER EVER - normally. But because of the exceptional service I have received I'm breaking with tradition. Jones Robinson were easy to contact always returning calls promptly if they were engaged and everybody ...
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“I signed up with Paul Evans after a recommendation from ......”

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Aug 18,2014
Minithumbup
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Paul
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Deborah
By: 'Emily R.'
Aug 18,2014
0 people found
this helpful
I signed up with Paul Evans after a recommendation from a friend that had dealt with Paul previously and he was great to work with. Paul gave good advice at our initial discussion regarding pricing and an initial strategy, so much so I was confident ...
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Comment on agent fees
I'm happy with the fees charged when considering the time spent by both Paul and Deborah on my behalf.
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Featured Review
a

“I instructed Jones Robinson to sell my property in August ......”

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Dec 23,2011
Minithumbup
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Paul
By: 'Andrew'
Dec 23,2011
0 people found
this helpful
I instructed Jones Robinson to sell my property in August this year. I had three agents around to value my property and had absolutely no doubt in instructing Paul Evans from Jones Robinson to act on my behalf. Paul was a league above the other ...
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“We were in a very long and complicated chain ......”

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Nov 25,2019
Minithumbup
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Paul
By: 'Colin Small'
Nov 25,2019
0 people found
this helpful
We were in a very long and complicated chain which took a lot of chasing but Paul Evans really stepped up to the mark and spent many hours chasing all of the Estate Agents involved - I think without him going the extra mile we ...
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“A Big Thankyou !!!...”

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Nov 06,2019
Minithumbup
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Vanessa
By: 'Clive Kersey'
Nov 06,2019
0 people found
this helpful
A Big Thankyou to all the Lettings Staff at Jones Robinson Estate Agents for making my move into my Rented Property easy and Stress Free. I would Definitely Recommend you to anybody looking to Rent. Kind Regards Clive Kersey....
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“Excellent service....”

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Nov 03,2019
Minithumbup
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Paul
By: 'Jon Hieatt'
Nov 03,2019
0 people found
this helpful
Excellent service, I left it up to Jones Robinson to sell my late father's house, the house sold quickly once we found a realistic asking price, Paul was very good and guided me through the whole process. I would thoroughly recommend Jones Robinson they are ...
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“They gave a very unfair bill during our check......”

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Oct 30,2019
Minithumbdown
By: 'Deepthi'
Oct 30,2019
0 people found
this helpful
They gave a very unfair bill during our checkout. They demanded a cleaning fee of 275 pounds. When we asked them to produce the bill, the property manager argued that we need to trust him and bill is not necessary. After a few conversations he sent ...
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By: Joel Osbourne
Oct 31, 2019
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We are truly sorry to hear that your experience with us has not met our usual high standards and I would be keen to discuss the matter further if you would call me on 01635 523707. ...

“Freaya Boyce was absolutely fantastic helping......”

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Oct 23,2019
Minithumbup
By: 'Charlotte Butcher'
Oct 23,2019
0 people found
this helpful
Freaya Boyce was absolutely fantastic helping us with our first rental property. Not having rented before it could have been a daunting prospect but Freaya was very helpful and informative all the way through. We cannot fault her and she is a credit to Jones ...
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“we would like to take this opportunity to tha......”

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Oct 12,2019
Minithumbup
By: 'Brian R Terry'
Oct 12,2019
0 people found
this helpful
we would like to take this opportunity to thank the Marlborough branch of Jones Robinson and particularly Michael Simpson without whose gentle persuasion we would still be sitting in our old house of fifty years. With the help of him and his staff we have ...
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“Jones Robinson have proved to be an excellent......”

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Oct 01,2019
Minithumbup
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Laura
By: 'Sarah Jones'
Oct 01,2019
0 people found
this helpful
Jones Robinson have proved to be an excellent agent to let my property through. From my initial enquiry through to the tenants moving it I experienced an amazing level of professionalism, efficiency and overall excellent service. Laura clearly knows the market, the area and has ...
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“Great agent, would definitely recommend. They......”

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Aug 21,2019
Minithumbup
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Beth
By: 'Alex'
Aug 21,2019
0 people found
this helpful
Great agent, would definitely recommend. They work hard and are always available. Beth and Harris could not have done a better job...
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“Our recent experience...”

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Aug 09,2019
Minithumbup
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Beth
By: 'Laura Browne'
Aug 09,2019
0 people found
this helpful
My Husband and I have recently been dealing with this estate agents to look for our next house as we had accepted an offer on our house not long ago. We managed to find three houses we liked with them, viewed them all and narrowed ...
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“Freya Boyce was extremely helpful efficient a......”

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Jul 19,2019
Minithumbup
By: 'Catalina Suso'
Jul 19,2019
0 people found
this helpful
Freya Boyce was extremely helpful efficient and king while looking for properties to rent in Newbury and moving in to my new home. I am very pleased with her service. Catalina....
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“From the viewing through to completion Jones ......”

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Jul 18,2019
Minithumbup
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Deborah
By: 'Miss Elizabeth Field'
Jul 18,2019
0 people found
this helpful
From the viewing through to completion Jones Robinson were informative, professional and helpful. Deborah was an absolute joy to talk to, she was positive but realistic, nothing was too much trouble and she always made an effort to keep me up to date. I also ...
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“Freyea Boyce was always very patience and lis......”

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Jul 18,2019
Minithumbup
By: 'Janka Hostacna'
Jul 18,2019
0 people found
this helpful
Freyea Boyce was always very patience and listened to all my requests. She is very helpful and understanding. I like talking to her, as she has very kind manners....
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“We sold a house through the Lambourn/Newbury ......”

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Jul 15,2019
Minithumbup
By: 'E Sarah Green'
Jul 15,2019
0 people found
this helpful
We sold a house through the Lambourn/Newbury office of Jones Robinson, having failed to seek it last year through another agent. We had excellent support from Jo & Toyah. They were enthusiastic, knowledgeable about the local area & tenacious in following up the chain prior to ...
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“Jones Robinson’s Newbury office is managing b......”

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Jun 30,2019
Minithumbup
By: 'Lucy Wheeler'
Jun 30,2019
0 people found
this helpful
Jones Robinson’s Newbury office is managing both our sale and purchase, and we have been so impressed from the moment we first picked up the phone to request a valuation. Everyone we have dealt with has been helpful - Neil was not only friendly, ...
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“First to follow-up initial visit...”

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Jun 13,2019
Minithumbup
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Paul
By: 'Kennedy'
Jun 13,2019
0 people found
this helpful
I chose Jones Robinson as we were looking for a quick sale and Paul Evans was first to follow-up his initial visit by telephone and personally dropped off a brochure. He kept in regular contact and when things didn't go to plan provided helpful guidance ...
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Comment on agent fees
Fairly standard
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“Great friendly service...”

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May 23,2019
Minithumbup
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Michael
By: 'HousesellerMD'
May 23,2019
0 people found
this helpful
From start to finish we have been highly impressed with the professionalism and great service provided by Michael and the Jones Robinson team. I am more than happy to recommend them!...
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Comment on agent fees
Fair by comparison
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“Excellent customer service...”

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May 23,2019
Minithumbup
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Michael
By: 'Nikki Magill'
May 23,2019
0 people found
this helpful
We've recently purchased through Jones Robinson and I'm happy to say the service we received has been excellent. Michael's communication is brilliant- honest, quick replies and regular updates. The service I've received from Jones Robinson is far better than that provided to me by my ...
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N/A
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“Jones Robinson...”

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May 17,2019
Minithumbup
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Anna
By: 'Jamesh'
May 17,2019
0 people found
this helpful
I have been a tenant in my property for the last three years and couldn't have asked for better service than I have received from Jones Robinson. Any questions or queries I have ever had have been dealt with quickly and in a very professional ...
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“Harris has been enthusiastic about helping us to find a suitable property, listening and responding well, and keeping in touch....”

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May 08,2019
Minithumbup
By: 'Maureen and David'
May 08,2019
0 people found
this helpful
Harris has really listened and responded well to our requirements, especially the need to be near the town centre. He also suggested we viewed a type of property that we would not have selected, and we subsequently put it on our short list. He is ...
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“Professional and Personal Service...”

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May 07,2019
Minithumbup
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Paul
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Nicky
By: 'Andrea'
May 07,2019
0 people found
this helpful
I would highly recommend Jones Robinson. All team members are so pleasant and helpful. It was a difficult time to sell but the sale was handled in a professional way with clear guidance and support throughout the process. A big thank you to all staff ...
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Comment on agent fees
Average fees and they provide such a full, efficient service.
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“Unbeatable service!...”

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Apr 23,2019
Minithumbup
By: 'MHeppell'
Apr 23,2019
0 people found
this helpful
From Paula who arranged the viewing, to Matthew who showed me around, to Lucy who handled the tenant reference to Vanessa who oversaw the whole transaction - everyone was extremely helpful and professional in every way. I will def recommend their services to anyone and ...
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“Fantastic service...”

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Apr 02,2019
Minithumbup
By: 'LVerney'
Apr 02,2019
0 people found
this helpful
Fantastic service from all at Jones Robinson, especially from Harris and Paul. Great communication and helpful with all of our questions....
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“Efficient...”

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Mar 04,2019
Minithumbup
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Paula
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Nicky
By: 'Emma'
Mar 04,2019
0 people found
this helpful
From first meeting with Paula, JR offered a friendly, professional and efficient service, communications were excellent with Nicky keeping us constantly advised....
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Comment on agent fees
Acceptable
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“Great ..... but poor finish...”

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Feb 22,2019
Minithumbup
By: 'Toby'
Feb 22,2019
0 people found
this helpful
Great all the way through.... until collecting keys upon finding key missing to the attic space. Contacted them no way of finding key with no resolution. So what am l meant to do now.??...
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“Outstanding Customer Service...”

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Feb 19,2019
Minithumbup
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Beth
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Deborah
By: 'Deb0rahB'
Feb 19,2019
0 people found
this helpful
JR helped with our sale and purchase. The team worked tirelessly to help us. Beth and Deborah both went the extra mile (especially when problems arose) and gave us good advice throughout the process. I honestly don't think we would be in our lovely new ...
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Comment on agent fees
When things don’t go smoothly is when agents earn their fee. In our case we felt they were more than appropriate for the work they put in.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

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Jones Robinson Estate Agents

Branch - Newbury, RG14

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