An estate agent that stands out from the rest. Thoroughly recommend. A refreshing change from experience with other agents during our search, Spencer of Spencer James Residential made our flat purchase a pleasurable rather than a stressful experience. At no point did we ever feel pressurised; he took the time to provide us - unprompted - with all the information we needed to help us make the decision, and arranged visits promptly and at our convenience. He walked the line perfectly between professional and friendly and made this purchase memorable for all the right reasons. I\'d say the most helpful estate agent we\'ve ever dealt with for purchase and would have no hesitation in approaching again for either sale of purchase.