“Unhelpful From The Get Go...”

Aug 23,2018
By: 'bfd95'
Aug 23,2018
1 people found
this helpful
Where do I even begin with explaining my time with Martim & Co...

From the very first time I tried looking for my first flat I was messed around. I had picked out a flat that the previous tenant was supposed to be moving out of in 2 weeks from the date I looked around the flat. This 2 weeks slowly turned into 3, then into 5 and I basically got told they cannot make the tenant leave (which is understandable, but this was not explained to me until I questioned it). I was just left not knowing.

I then found another flat which is the one I ended up living in for 18 months. After my first 6 months was up I went and paid the £60 to extend my tenancy for another 6 months, I was then bombarded with emails and phone calls for the next few weeks with people asking and telling me that I have not paid to stay. It was only when I specifically said how much I had paid (which I would only know if I had paid it) that they stopped pestering me.

I then moved out and did everything that the agents told me in order to regain my deposit. However, when it came to them putting in a claim they sent me an email saying how much they would be taking for cleaning etc. They had taken nearly £200 of my deposit for cleaning skirting boards! I refused to accept this amount yet they still went ahead and took it. I also asked for photos to prove to me that I had left it without cleaning, as I spent all weekend cleaning it. I never got sent any photos and they just took the money.

I have been trying to sort my own deposit since April because even though Martin & Co said they had sent me all the details for DPS, they never did. Not through email or post.

Sitting in limbo waiting now.

I would not recommend Martin & Co to anyone, it's been stressful since the very first email to them.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Martin & Co

1 Daisy Place Saltaire
West Yorkshire
BD18 4NA

01274 589132

Opening hours

As Seen On

Find the Best Agent to
Sell or Rent Your Home