Dacre Son & Hartley
Elland, HX5
5/5, 18 reviews
100% recommended
100% sales valuation accuracy
94% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“ST PAULS HOUSE...”

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Aug 22,2018
Minithumbup
By: 'PRIESTLEY'
Aug 22,2018
0 people found
this helpful
Hi
We would like to thank one of your employees Sarah Chivers of the Elland Branch.
Even though our sale was dealt directly by the Bingley Branch, Sarah helped us enormously.
Our solicitors were dire and Sarah assisted whenever she could. She went out of her way in trying to contact them on our behalf and was very helpful as a matter of course. She went out of her way to assist and help alleviate our stress and fears.
Sarah showed great empathy and professionalism to get us through this stressful time and over the line.
We feel Sarah is a real credit to Dacres. Well done Sarah and thank you.
Bob and Sandy Priestley
Comment on agent fees
We knew what the fees would be but did not realise VAT had to be added. Which was a bit of a shock! The fees appear steep compared to other estate agents. like Purple Bricks, but we do not know what type of service Purple Bricks etc provide!
Was this helpful? Yes
By: Sarah
Aug 22, 2018
Hi Bob & Sandy, thank you for your kind comments they are really appreciated. I am glad I managed to alleviate some of the stress and hope you are settling in to your new surroundings well. :-)

Can't really comment on the fee's at Bingley, here at Elland we are very competitive on fees..

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Opening Hours
Address

Dacre Son & Hartley
3 Victoria Road
Elland
West Yorkshire
HX5 0AB
call 01422 414888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 94% £237,500 £685,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 16 0 2 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“We found Phil to be an excellent agent. He co......”

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Aug 23,2019
Minithumbup
Philip
By: 'Karl Raby'
Aug 23,2019
0 people found
this helpful
We found Phil to be an excellent agent. He communicates clearly and promptly, listens to what both the buyer and seller have to say, and was with us every step of the way....
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“Excellent Service...”

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Feb 13,2019
Minithumbup
Philip
By: 'Chris'
Feb 13,2019
0 people found
this helpful
I simply cannot thank both Sarah and Phil enough for all their hard work in selling our property! When we finally decided to advertise our property for sale, I contacted 5 different agents for valuations. All 5 valuations were consistent but it was Phil who clearly had ...
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Comment on agent fees
Excellent.
Was this helpful? Yes
By: Sarah
Feb 13, 2019
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Thank you for your lovely comments Chris, hope you are both enjoying your new home. Best Wishes Sarah & Phil ...

“Superlative Service leading to a Successful Result...”

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Feb 13,2019
Minithumbup
Philip
By: 'Declan'
Feb 13,2019
0 people found
this helpful
I have experienced a very professional, friendly and effective service from both Phil and Sarah. They truly work as a team and their attention to me as a customer was superlative. During the selling process, we experienced frustrations with the sale line below my house ...
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Comment on agent fees
The fee was promotional as this was one of the first properties the new office had when they opened up in early last year. The fee was very good value for money.
Was this helpful? Yes
By: Phil Garnett
Feb 13, 2019
View all comments (1)
Thank you for the lovely review it is much appreciated. We were delighted to finally get the sale through for you despite a number of frustrations along the way. ...

“Outstanding service...”

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Dec 20,2018
Minithumbup
Philip
By: 'Penny'
Dec 20,2018
1 people found
this helpful
The service provided by Philip and Sarah was brilliant from the valuation through to completion. With a kind and personal approach together with attention to detail I could not recommend Dacres at Elland highly enough....
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“Friendly Professional Service...”

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Nov 29,2018
Minithumbup
By: 'The Folks on Scapegoat Hill'
Nov 29,2018
0 people found
this helpful
We have been very impressed with the prompt, professional and friendly service we have experienced during our recent house sale and would recommend Philip, Sarah and the Elland office....
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Comment on agent fees
Since this agent is looking to gain a foot hold in the Huddersfield area, we were offered a reduced rate, which suited us.
Was this helpful? Yes

“PHILIP & SARAH...”

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Nov 25,2018
Minithumbup
Philip
By: 'STRESSED'
Nov 25,2018
1 people found
this helpful
FROM THE TIME OF OUR FIRST MEETING TO OUR EXCHANGE OF CONTRACT ON THE SALE PHILLIP AND SARAH HAVE BEEN VERY PROFESSIONAL & EXTREMELY SUPPORTIVE.. HAVING BEING INVOLVED IN A PARTICULARLY LONG CHAIN T HE PROCESS HAS BEEN MOST STRESSFUL FOR MY WIFE & I AND SARAH ...
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Comment on agent fees
WORTH EVERY PENNY
Was this helpful? Yes
By: Sarah
Nov 26, 2018
View all comments (1)
Thank you for your lovely comments. Both Phil and myself wish you all the best in your new home. ...

“Simply brilliant from start to finish...”

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Nov 10,2018
Minithumbup
Philip
By: 'Ryan & Helen'
Nov 10,2018
0 people found
this helpful
We received a fantastic service from Phil and Sarah during the sale of our property. Phil has an excellent understanding of the local property market, he provided us with an accurate valuation and knew exactly how to best market our home. He offered valuable advice ...
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Comment on agent fees
Very competitive, Phil and Sarah worked hard for their fee.
Was this helpful? Yes
By: Phil
Nov 12, 2018
View all comments (1)
Dear Ryan and Helen, thank you for your kind words. We were delighted to act for you and to achieve a good result. Sarah and I wish you and your family all the best in your new home. ...

“Brilliant professional service - nothing was too much trouble...”

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Oct 01,2018
Minithumbup
Philip
By: 'JOSIE'
Oct 01,2018
0 people found
this helpful
I have been delighted with the professional and personal service I have received from Philip and Sarah. After living in my property 47 years it was a major change in my life and they gave me tremendous support and went over and above to make sure ...
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Comment on agent fees
Very reasonably priced
Was this helpful? Yes
By: Philip
Oct 02, 2018
View all comments (1)
Thank you for you kind comments Josie, it was a pleasure to sell your home for you. I hope you will continue to pop into the office and say hello to us when you are in Elland. ...

“Excellent hand holding for first time buyer...”

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Sep 19,2018
Minithumbup
By: 'Kayleigh'
Sep 19,2018
0 people found
this helpful
Sarah was amazing in keeping me updated and chasing for updates between both solicitors especially as I hadn't been through the conveyencing process before. Sarah was very reassuring and would always go out of her way to help ensure the case was on track. No ...
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“Excellent...”

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Sep 18,2018
Minithumbup
Philip
By: 'Liam'
Sep 18,2018
0 people found
this helpful
Excellent service from start to finish - they made the process of moving house as smooth as possible. I would highly recommend....
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“A Superior Service From Agents Who Know Their Field...”

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Aug 28,2018
Minithumbup
Philip
By: 'Mr and Mrs Walker'
Aug 28,2018
0 people found
this helpful
Excellent professional service from start to finish. Phillip clearly knows his business and gave us up to date local knowledge right from the start. He was honest in his appraisal of our property which secured a quick sale after our second viewing. Sarah can't be ...
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Comment on agent fees
Excellent value for money. Couldn’t have asked any more of them.
Was this helpful? Yes
By: Philip Garnett
Aug 29, 2018
View all comments (1)
Thank you for your kind comments, it was a pleasure to market your home for you and to help get the sale over the line in the face of some challenging deadlines over the summer holidays. Sarah and wish you good luck for the future and hope you enjoy your new home. ...

“ST PAULS HOUSE...”

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Aug 22,2018
Minithumbup
By: 'PRIESTLEY'
Aug 22,2018
0 people found
this helpful
Hi We would like to thank one of your employees Sarah Chivers of the Elland Branch. Even though our sale was dealt directly by the Bingley Branch, Sarah helped us enormously. Our solicitors were dire and Sarah assisted whenever she could. She went out of ...
read full review
Comment on agent fees
We knew what the fees would be but did not realise VAT had to be added. Which was a bit of a shock! The fees appear steep compared to other estate agents. like Purple Bricks, but we do not know what type of service Purple Bricks etc provide!
Was this helpful? Yes
By: Sarah
Aug 22, 2018
View all comments (1)
Hi Bob & Sandy, thank you for your kind comments they are really appreciated. I am glad I managed to alleviate some of the stress and hope you are settling in to your new surroundings well. :-) Can't really comment on the fee's at Bingley, here at Elland we are very competitive on fees.. ...

“House sale...”

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Aug 14,2018
Minithumbup
Philip
By: 'Philip and Patricia Holroyd'
Aug 14,2018
0 people found
this helpful
I put our house on the market with Dacre and sons and had excellent service from both philip and Sarah. They contacted solicitor regularly to speed things up and I am very pleased with all their help and would gladly use them again....
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Comment on agent fees
Agent fees very fair especially considering all the chasing up they did for us.
Was this helpful? Yes
By: Sarah
Aug 14, 2018
View all comments (1)
Thank you Pat, was an absolute pleasure selling your house, please don't be a stranger and pop in and see us anytime you are passing, Phil & Sarah ...

“Top price achieved and a very quick sale...”

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Jul 18,2018
Minithumbup
Philip
By: 'Andy and Linda'
Jul 18,2018
0 people found
this helpful
We were delighted with the price achieved, the speed of sale and the friendliness and professionalism of Philip and Sarah. Thank you both. Andy and Linda Casson...
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Comment on agent fees
Very competitive
Was this helpful? Yes

“Professional...”

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Jul 11,2018
Minithumbup
Philip
By: 'P-Js'
Jul 11,2018
0 people found
this helpful
From start to finish the service has been exemplary. Philip's initial visit was friendly, clear but not "pushy". Follow up was very prompt and again very clear. Subsequently everything happened "as it said on the tin"! The brochure and other advertising was accurate, appropriate and ...
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Comment on agent fees
Veey good
Was this helpful? Yes
By: Sarah
Jul 11, 2018
View all comments (1)
Thank you for taking the time to give us such a fantastic review. It was a pleasure to deal with you both, we wish you all the very best for the future, Phil & Sarah ...

“Caring...”

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Jul 06,2018
Minithumbup
Philip
By: 'Lesley'
Jul 06,2018
0 people found
this helpful
From the start they really cared about my circumstances they listened to what I wanted and did everything they could to make it go as smoothly as possible and I'm very happy with their service and would deffinatley go with them again...
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Comment on agent fees
The fees were kept as low as they could it was a small property and I think they earned it ,more than the solicitors
Was this helpful? Yes
By: Sarah
Jul 07, 2018
View all comments (1)
Thank you for your kind comments Lesley, we will both look forward to helping in the future. ...

“Fantastic Customer Service...”

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May 28,2018
Minithumbup
Philip
By: 'Mr & Mrs Ratcliffe'
May 28,2018
0 people found
this helpful
We have had an incredibly high level of service from Dacre's Elland. Both Phil and Sarah have delivered fantastic attention to detail in the sale of our property and quickly arranged appointments with serious viewers. Nothing was too much trouble and we are convinced it ...
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Comment on agent fees
Agents fees were very competitive considering the high quality Marketing and Service.
Was this helpful? Yes
By: Sarah
Jul 07, 2018
View all comments (1)
Thank you for your lovely comments Mr & Mrs Ratcliffe they are really appreciated. ...

“Highly Recommended...”

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May 23,2018
Minithumbup
Philip
By: 'The Johnsons'
May 23,2018
0 people found
this helpful
Phil and Sarah bring a calm professionalism to the whole process which puts them head and shoulders above the competition. Fantastic marketing with the latest media, top drawer photography, great local knowledge and regular communications make Dacres very easy to recommend. Thank you!...
read full review
Comment on agent fees
Highly competitive
Was this helpful? Yes
By: Philip
Jul 11, 2018
View all comments (1)
Thank you for the kind review, much appreciated, it has been a pleasure to market your home. ...
Staff picture Philip
(15)

Tenant Fees

Tenant Fees Schedule
New Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.
Holding Deposit
(per tenancy)
One week's rent. This is to reserve a property. Plase Note: This will be
withheld if any relevant person (including any guarantor(s)) withdraws
from the tenancy, fails a Right-to-Rent check, provides materially
significant false or misleading information, or fails to sign their tenancy
agreement (and/ or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per
annum)
Five weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Security Deposit
(per tenancy. Rent of
£50,000 or over per year)
Six weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate is charged on any
unpaid rent from Rent Due Date. Please Note: This will not be levied
until the rent is more than 14 days in arrears.
Lost Key(s) or other Security
Device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other
security device(s). If the loss results in locks needing to be changed, the
actual costs of a locksmith, new lock and replacement keys for the
tenant, landlord or any other persons requiring keys will be charged to
the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security
device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with
taking landlord's instructions as well as the preparation and execution of
new legal documents.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred
if higher. To cover the costs associated with taking landlord's
instructions, new tenant referencing and Right-to-Rent checks, deposit
registration as well as the preparation and execution of new legal
documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable
to for landlord's costs in re-letting the property as well as all rent due
under the tenancy until the start date of the replacement tenancy. These
costs will be no more than the maximum amount of rent outstanding on
the tenancy.
Company Lease Fee £360 (inc. VAT)
Please ask a member of staff if you have any questions about our fees.
Bank Details
Barclays Sort code: 20-37-39 Account Number: 10101044
Last updated at 22/07/2019, 4:50 PM by Stephanie Render
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 7:45 AM 23/02/2018 by allAgents

Awards won by Dacre Son & Hartley, Elland HX5 0AB


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