Aug 22,2018
Michael Rourke
By: 'Landlord'
Aug 22,2018
1 people found
this helpful
Debacle, from start to end. Continually dishonest. Failed to act upon requests. Mishandled and mismanaged information. Untrustworthy. Avoid - cannot be trusted.
Comment on agent fees
Waste of money. Crook.
Was this helpful? Yes
By: ludlowthompson
Aug 28, 2018
Dear valued customer,

We would like to apologise for your negative experience with one of our offices. At ludlowthompson we pride ourselves on our customer service and transparency, so it is always extremely disappointing to hear that a customer's expectations have not been met and we are very sorry that you have found cause to complain.

We would like to learn more about your specific situation and make things right. If you wouldn't mind emailing our Customer Services department at customerservices@ludlowthompson.com at your earliest convenience, it would be greatly appreciated.

We look forward to speaking with you.

Kind regards,
The ludlowthompson Team

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62 Tooting High Street London
Greater London
SW17 0RN

020 8682 1234, 020 8772 7200

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