London, NW11
4.2/5, 61 reviews
80% recommended
79% lettings valuation accuracy
89% lettings fee satisfaction
The Happy Tenant Company - Click to Visit Our Website

“Great service / fast response...”

Share on :
Aug 22,2018
Minithumbup
By: 'David & Maria'
Aug 22,2018
0 people found
this helpful
I rented a property for two years and found Happy Tenant's Dione Campbell helpful and responsive to all requests, resulting a trouble-free tenancy from start to finish.
Comment on agent fees
Good
Was this helpful? Yes
By: Dione Campbell
Aug 23, 2018
Thank you very much for the feedback! We are glad that you have had a good experience and wish you well in your new home!

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

The Happy Tenant Company
781 Finchley Road
London
Greater London
NW11 8DN
02033849923

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 79% 89% £850 £2,652
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 7 15 3 0 0 0 0 2 2
Areas covered
  • da
  • Within the M25
  • sw
  • nw
  • tw
  • n
  • ub
  • e
  • wd
  • rm
  • kt
  • ig
  • sm
  • ha
  • cr
  • wc
  • br
  • ec
  • cm
  • se
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS
Latest Properties

No Properties

Images & Videos

“The Happy Tenant Company has been a pleasure ......”

Share on :
Sep 20,2019
Minithumbup
By: 'Sam'
Sep 20,2019
0 people found
this helpful
The Happy Tenant Company has been a pleasure to deal with for the last couple of years and has provided an excellent service. Chris Stavrou is efficient and reliable and will certainly continue to get our business....
read full review
Was this helpful? Yes

“Appalling...”

Share on :
Sep 07,2018
Minithumbdown
By: 'RJFG'
Sep 07,2018
3 people found
this helpful
Never has a company been less aptly named. Terrible comms through a three year tenancy and now, more than a month after moving out, they're not responding to any emails regarding the return of my deposit. My landlord and his maintenance guys were lovely, but ...
read full review
Comment on agent fees
Can't I was the tenant not the landlord.
Was this helpful? Yes
By: Happy Tenant Company
Sep 18, 2018
View all comments (1)
The Happy Tenant Company encourage all feedback as we are always looking at ways to improve our service. In this instance, we are sincerely sorry you feel this way. Would you mind letting us know your name and the property address where you renting so we can investigate and come back to you? Alternatively, you can email this information to propertyadmin@happytenant.co.uk ...

“Great service / fast response...”

Share on :
Aug 22,2018
Minithumbup
By: 'David & Maria'
Aug 22,2018
0 people found
this helpful
I rented a property for two years and found Happy Tenant's Dione Campbell helpful and responsive to all requests, resulting a trouble-free tenancy from start to finish....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Dione Campbell
Aug 23, 2018
View all comments (1)
Thank you very much for the feedback! We are glad that you have had a good experience and wish you well in your new home! ...

“A Happy Landlord......”

Share on :
Jun 19,2018
Minithumbup
By: 'Old Theatre Court'
Jun 19,2018
0 people found
this helpful
Happy Tenant have managed a property for me for the past two years and I have been extremely happy with their service. All problems are dealt with quickly and efficiently so my tenants have also been very happy and I do not feel I am ...
read full review
Comment on agent fees
Acceptable fees.
Was this helpful? Yes

“Great service, a fantastic team...”

Share on :
Jun 08,2018
Minithumbup
By: 'Ciaran Kennedy'
Jun 08,2018
0 people found
this helpful
I have been a tenant in a property managed by Happy Tenant Company for two years. They have been a fantastic mgmt company to deal with. Any issue I have raised has been dealt with quickly and professionally. I would not hesitate to recommend them....
read full review
Was this helpful? Yes

“Great service and help even in more extenuating circumstances...”

Share on :
Jun 01,2018
Minithumbup
By: 'Will'
Jun 01,2018
0 people found
this helpful
Resided in a property under Happy Tenant and Cordelias management for 1 year. Any works or issues that we had were carried out quickly and efficiently, and any recurring issues were dealt with too. An issue with the boiler over xmas was not ideal but still ...
read full review
Comment on agent fees
Fee's were competitive
Was this helpful? Yes

“Great property management service...”

Share on :
May 16,2018
Minithumbup
By: 'Landlord'
May 16,2018
0 people found
this helpful
Elena manages two of our properties, and she is always very responsive and proactive. She keeps us informed of all issues relating to the properties. She is very easy to deal with, and maintains a good relationship with our tenants....
read full review
Was this helpful? Yes

“Awesome Customer oriented agent...”

Share on :
Apr 23,2018
Minithumbup
By: 'Vignesh'
Apr 23,2018
0 people found
this helpful
Hi All, First of all I must admit, Happy tenant company has a great team of people who are dynamic , reliable and supportive agents. My property manager is Dione and I really liked the assistance provided by her and I can recommend happy tenant and ...
read full review
Comment on agent fees
Agent fee is nominal.
Was this helpful? Yes

“So glad I made the decision to hire Happy Tenant...”

Share on :
Apr 19,2018
Minithumbup
By: 'Claudia'
Apr 19,2018
0 people found
this helpful
I am very happy I hired Happy Tenant Company two years ago. Happy Tenant Company has an amazing staff that is not only very personable but very supporting indeed. They have helped me throughout all my property issues. Specifically Harish is extremely organized, and quick ...
read full review
Comment on agent fees
Harish is a very supportive, timely, organized, professional and friendly Happy Tenant employee and so far I can only say good things about him!
Was this helpful? Yes

“A very satisfied customer...”

Share on :
Apr 18,2018
Minithumbup
By: 'Liang'
Apr 18,2018
0 people found
this helpful
The Happy Tenant Company is the only management agent I have used because they have made my life as a landlord so much easier. Three aspects to highlight. First, property and tenant management is well executed. Second, the Lettings service is cost efficient. Third, the ...
read full review
Was this helpful? Yes

“Elena is very helpful and prompt with respect to tenants ......”

Share on :
Feb 21,2018
Minithumbup
By: 'Rohit D Batra'
Feb 21,2018
0 people found
this helpful
Elena is very helpful and prompt with respect to tenants queries I highly recommend Elena and Happy Tenant Company to tenants...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Selda is efficient and proactive. She makes sure both the ......”

Share on :
Dec 07,2017
Minithumbup
By: 'Tom'
Dec 07,2017
1 people found
this helpful
Selda is efficient and proactive. She makes sure both the tenant and landlord are looked after and she responds efficiently to correspondence. She stays on top of all the different requests and problems....
read full review
Comment on agent fees
Agent's fees are competitive.
Was this helpful? Yes

“Since last August Selda has been managing my property.She ......”

Share on :
Dec 04,2017
Minithumbup
By: 'claudia'
Dec 04,2017
1 people found
this helpful
Since last August Selda has been managing my property. She is a very attentive and hard working property manager. Selda keeps me constantly updated on the property's situation and is prompt to reply to all my questions and emails. Helpful in resolving and guiding me ...
read full review
Comment on agent fees
Caring and efficient, pleasure to work with!
Was this helpful? Yes

“I only have one word to describe the service that ......”

Share on :
Dec 01,2017
Minithumbup
By: 'Neil B'
Dec 01,2017
1 people found
this helpful
I only have one word to describe the service that Elena has been giving me as my Property Manager........ That word is EXEMPLARY Not a word I use much if at all in my every day e mail communication ! An absolute pleasure to deal with , ...
read full review
Comment on agent fees
Very Fair !
Was this helpful? Yes

“As an overseas landlord I simply have to use a ......”

Share on :
Nov 24,2017
Minithumbup
By: 'Benjamin Chesney'
Nov 24,2017
1 people found
this helpful
As an overseas landlord I simply have to use a property manager. However, having Cordelia's professional assistance has made this significantly smoother and easier than I would have imagined beforehand. Cordelia is extremely attentive, shows her initiative well and I welcome her suggestions on any ...
read full review
Was this helpful? Yes
By: Cordelia
Dec 06, 2017
View all comments (1)
Thank you Ben! It has been a pleasure to have you as our Landlord also! ...

“I'm very impressed with THTC - once you have experienced ......”

Share on :
Nov 23,2017
Minithumbup
By: 'S Surendra'
Nov 23,2017
2 people found
this helpful
I'm very impressed with THTC - once you have experienced their service and understand the work (and more importantly stress) they take off landlords, you won't go back. Cordelia manages all our properties and is excellent - commercial, highly efficient, and responsive....
read full review
Comment on agent fees
They represent good value
Was this helpful? Yes

“After switching from a traditional estate agent to The Happy ......”

Share on :
Oct 05,2017
Minithumbup
By: 'Old Theatre Court'
Oct 05,2017
3 people found
this helpful
After switching from a traditional estate agent to The Happy Tenant to let our 1 bed flat in London Bridge for the past year I have been very impressed with how efficiently they have managed the letting and all issues that have arisen. They have always ...
read full review
Comment on agent fees
Reasonable.
Was this helpful? Yes

“Charming and helpful people. First class service.They completely took ......”

Share on :
Sep 25,2017
Minithumbup
By: 'Harley the dog'
Sep 25,2017
2 people found
this helpful
Charming and helpful people. First class service. They completely took away all of the stress usually experienced i in letting a property....
read full review
Comment on agent fees
good
Was this helpful? Yes

“I have now been using The Happy Tenant Company for ......”

Share on :
Aug 23,2017
Minithumbup
By: 'Graeme'
Aug 23,2017
2 people found
this helpful
I have now been using The Happy Tenant Company for over a year and I am delighted to note that I have happy tenants. My properties are looked after by Cordelia Makowski who has built up a good relationship with each tenant which in turn ...
read full review
Comment on agent fees
The fees charged are reasonable and more than competitive with other managing agents I have enquired of
Was this helpful? Yes

“I must say that I am very happy doing business ......”

Share on :
Apr 25,2017
Minithumbup
By: 'MO'
Apr 25,2017
2 people found
this helpful
I must say that I am very happy doing business with you guys. The Happy Tenant Company proved to us on several occasions that they are reliable, efficient and professional to deal with. However, I would like to say that Mr. Chris Stavrou Is the ...
read full review
Comment on agent fees
Very Good
Was this helpful? Yes

“We have used the Happy Tenant Company for over two ......”

Share on :
Apr 17,2017
Minithumbup
By: 'Hugh & Valerie Edwards'
Apr 17,2017
2 people found
this helpful
We have used the Happy Tenant Company for over two years. During this time they have very efficiently handled the rental of our property, taking away the hassle and stress of doing so ourselves. They only contact us when there is a problem and on ...
read full review
Comment on agent fees
Very fair
Was this helpful? Yes

“I was with Happy Tenant for only 6 months of my ......”

Share on :
Mar 30,2017
Minithumbdown
By: 'tommyvn'
Mar 30,2017
9 people found
this helpful
I was with Happy Tenant for only 6 months of my years membership, 5 months out of 6 the tenants failed to pay rent on time and Happy Tenant failed to notice every month, only checking with the tenants after I chased them. At one point I waited ...
read full review
Was this helpful? Yes

“Excellent service in finding a tenant and resolving any problems ......”

Share on :
Mar 03,2017
Minithumbup
By: 'Richard'
Mar 03,2017
4 people found
this helpful
Excellent service in finding a tenant and resolving any problems with the tenancy. Always helpful, particularly when first letting a property. Richard...
read full review
Comment on agent fees
Fee acceptable for the first year, but feel that it should reflect the lower level of service required in the second and subsequent years with the same tenant in residence,
Was this helpful? Yes

“I was recommended to The Happy Tenant Company some two ......”

Share on :
Feb 27,2017
Minithumbup
By: 'Ashley Bermange'
Feb 27,2017
2 people found
this helpful
I was recommended to The Happy Tenant Company some two years ago after a very bad experience with one of the leading property management companies in London. I can only praise their unique quality of services. They are very friendly,very efficient and importantly extremely ...
read full review
Comment on agent fees
The agents fees are very fair. It must be noted that they have a unique system that minimises any maintenance costs that may be required.
Was this helpful? Yes

“Our experience with Dione was excellent. She responded to our ......”

Share on :
Feb 15,2017
Minithumbup
By: 'Rinku & Jagjit'
Feb 15,2017
2 people found
this helpful
Our experience with Dione was excellent. She responded to our emails promptly and always returned phone calls. We highly recommend The Happy Tenant Company. They are wonderful....
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:05 PM 01/11/2017 by allAgents

Awards won by The Happy Tenant Company, London NW11 8DN


As Seen On

Get in touch with

The Happy Tenant Company

Branch - London, NW11