Legacy Property Consultants, London, NW3
5/5, 64 reviews
95% recommended
84% sales valuation accuracy
90% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction

“Personable and Helpful...”

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Aug 21,2018
Minithumbup
Dennis
By: 'osloman'
Aug 21,2018
0 people found
this helpful
Dennis was a great help to me. He understand my needs and worked hard to provide me with options. The flat that I took I was made aware of very quickly which helped secure the property. I would recommend him to any other LBS students or others looking for a property in the area.
Comment on agent fees
Fees waived
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Opening Hours
Address

Legacy Property Consultants
19 Barkat House, 116-118 Finchley Road
Hampstead,London
Greater London
NW3 5HT
020 7433 2519

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 84% 90% £0 £0
Lettings 100% 94% £325 £5,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 60 3 0 0 0 0 0 0
Areas covered
  • NW3
  • NW8
  • W1
  • W2
  • W9
  • NW6
  • NW6
  • NW1
  • NW2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
SAGEagent My deposits scheme
Latest Properties

No Properties

“Very professional, fast and helpful. Joel is ......”

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Nov 22,2019
Minithumbup
Joel
Patrycja Anna Lis
By: 'Sonia Zaame'
Nov 22,2019
0 people found
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Very professional, fast and helpful. Joel is one of the best real estate agent I’ve met! Patrycja has been extremely helpful and patient. Super service from both....
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“Professional service and good recommendations......”

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Nov 20,2019
Minithumbup
Joel
By: 'Joyce'
Nov 20,2019
0 people found
this helpful
Professional service and good recommendations. No time wasted. One of the best agents I ever met. A good point of contact to conduct property search!...
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“Joel was absolutely BRILLIANT! Really helpf......”

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Nov 01,2019
Minithumbup
Joel
By: 'Lia'
Nov 01,2019
0 people found
this helpful
Joel was absolutely BRILLIANT! Really helpful agent! Always responsive during and outside working hours for all of my queries. Helpful in getting everything finalised quickly. Other members in the office upon my visit were also lovely. I have had an all round wonderful experience with ...
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“Joel is helpful, attentive and well-mannered.......”

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Oct 29,2019
Minithumbup
Joel
By: 'Ioannis Bazinas'
Oct 29,2019
0 people found
this helpful
Joel is helpful, attentive and well-mannered. It was very easy to schedule an appointment with him and he was very helpful in showing off the property and answering all questions. Once I decided to make an offer, he was also very instructive and helped me ...
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“5 star estate agent...”

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Oct 29,2019
Minithumbup
Joel
By: 'Karoline'
Oct 29,2019
0 people found
this helpful
Joel is an excellent estate agent. He is highly professional, goes above and beyond and is very trustworthy. I absolutely enjoyed dealing with him....
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“Service was amazing and understanding.malco......”

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Oct 28,2019
Minithumbup
By: 'bobba surendranath chowdary'
Oct 28,2019
0 people found
this helpful
Service was amazing and understanding. malcolm was really helpful and thoughtful in understanding my requirements for finding a flat and was there with me the whole in find a place to rent. Great service, I would recommend for anyone looking to find a flat in ...
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“Amazing experience with finding my apartment ......”

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Oct 28,2019
Minithumbup
By: 'Nadia Saki'
Oct 28,2019
0 people found
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Amazing experience with finding my apartment and really appreciate the great help I got from Malcolm regarding information and his assistance in this process....
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“Excellent service from Legacy...”

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Oct 28,2019
Minithumbup
Dennis
Patrycja Anna Lis
By: 'Diana Mulebwaire'
Oct 28,2019
0 people found
this helpful
I can't fault the service and commitment of Legacy during the search for a tenant for my property! Right from the get go Dennis was so helpful, so personable and so professional. I needed a tenant at short notice and he gave me his word ...
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“Good old fashioned service anyone? This guys are great....”

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Oct 09,2019
Minithumbup
By: 'John Adamson'
Oct 09,2019
0 people found
this helpful
Had to urgently sort out some London accommodation for my daughter in London and these guys could not have been more helpful. Malcolm in particular provided excellent comms, was prompt, efficient and helped us get sorted within 24 hours! Highly commended....
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“Dennis and Patrjycia are fantastic people and......”

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Oct 01,2019
Minithumbup
Dennis
Patrycja Anna Lis
By: 'Rishabh Bajaj'
Oct 01,2019
0 people found
this helpful
Dennis and Patrjycia are fantastic people and were super helpful through the process to ensure we have a smooth checkin and have all terms agreed with our landlady...
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“Malcolm was simply incredible....”

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Sep 23,2019
Minithumbup
By: 'Francois van Wyk'
Sep 23,2019
0 people found
this helpful
Malcolm was simply incredible. He connected us to a property that was exactly what we were looking for, responded to any queries we had in record time and provided all of this with the best attitude I've experienced....
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“I found Joel and Patrycja to be polite and un......”

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Sep 21,2019
Minithumbup
Patrycja Anna Lis
Joel
By: 'siddharth'
Sep 21,2019
0 people found
this helpful
I found Joel and Patrycja to be polite and understanding. They were able to provide valuable advice and what impressed me was that it was not sale talk but genuine conversations. They go the extra mile to sort out any concerns even after the agreement ...
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“Malcolm Scarlett was an excellent consultant.......”

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Aug 12,2019
Minithumbup
By: 'ARLENE GONZALES-MACAISA'
Aug 12,2019
0 people found
this helpful
Malcolm Scarlett was an excellent consultant. He was quick, efficient, courteous and patient. He helped me find a great place for my needs....
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“Excellent service and very helpful!!I am re......”

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Aug 10,2019
Minithumbup
Dennis
By: 'S Parekh'
Aug 10,2019
0 people found
this helpful
Excellent service and very helpful!! I am really grateful to Legacy Property Consultants for helping me find my apartment at very short notice (2 days). Throughout the process, Dennis was very professional, prompt, and warm. There were numerous instances where they helped me sort out paperwork, ...
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“It's good service. The agent provides importa......”

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Aug 06,2019
Minithumbup
By: 'Felix Sebastian Kubny'
Aug 06,2019
0 people found
this helpful
It's good service. The agent provides important information about the property and helped me friendly. The real room was not exactly the same as shown on the internet, but I think it is normal considering how quickly the real estate markets move in London. It ...
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“Dennis was very prompt and helpful in helpin......”

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Aug 05,2019
Minithumbdown
Dennis
By: 'Saloni chaturvedi'
Aug 05,2019
0 people found
this helpful
Dennis was very prompt and helpful in helping me find an apartment. Would definitely recommend him to other LBS students...
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“Very easy to work with. Always available to ......”

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Jul 31,2019
Minithumbup
Patrycja Anna Lis
By: 'Talal Hizami'
Jul 31,2019
0 people found
this helpful
Very easy to work with. Always available to reach out to. Always accommodating requests. Everything went smoothly. Couldn’t have asked for a better experience. 10/10....
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“Best letting/estate agency in my experience...”

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Jul 17,2019
Minithumbup
Dennis
Patrycja Anna Lis
By: 'Marie Hackenberg'
Jul 17,2019
0 people found
this helpful
Best letting/estate agency in my experience so far! Occasional misspellings of the street name but overall professional and quick to respond. Very good customer service....
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“Five star rating...”

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Jul 10,2019
Minithumbup
Patrycja Anna Lis
By: 'Princess Panganiban'
Jul 10,2019
0 people found
this helpful
The staff are very helpful. They are the best property agents I’ve encountered. They’ve helped me all through out the process, from viewing til the moving day. They are also very pleasant to deal with. Thank you!...
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“Excellent Service...”

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Jun 12,2019
Minithumbup
Patrycja Anna Lis
By: 'Bill'
Jun 12,2019
0 people found
this helpful
Malcom and Patrycja have been providing me with services to the highest standards with an extremely friendly manner all the way through....
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“Personal Touch...”

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Jun 05,2019
Minithumbdown
Dennis
By: 'Bob'
Jun 05,2019
0 people found
this helpful
We recently worked with Dennis to help us in finding a property with a garden. We found Dennis to not only be extremely knowledgeable but also to be friendly, relaxed and accommodating person. He never stopped searching for the right property for us, even when ...
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“Amazing home search...”

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Jun 03,2019
Minithumbup
Dennis
By: 'Vasant'
Jun 03,2019
0 people found
this helpful
Dennis has been an amazingly proactive search consultant who helped us find a great rental and then helped us understand the contract terminology to ensure we had all the detail. He took the time to understand my and my wife's requirements and we spent many ...
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Comment on agent fees
Don't have that detail
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“Excellent service...”

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May 18,2019
Minithumbup
Dennis
Patrycja Anna Lis
By: 'Altaf'
May 18,2019
0 people found
this helpful
Absolutely excellent service. Understood our requirements and worked with the landlord's agent to negotiate a set of terms that worked for all sides. This required patience and careful communication throughout the process....
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“Fantastic...”

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Apr 09,2019
Minithumbup
By: 'Leda'
Apr 09,2019
0 people found
this helpful
Malcolm was absolutely fantastic from the very beginning. He knew a lot about the property and sent regular updates about the process and the forthcoming stages. He was very helpful, respectful and professional throughout. Unlike others, he would not harass you on the phone while ...
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“Excellent...”

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Mar 21,2019
Minithumbup
By: 'Camila and Danilo Fox'
Mar 21,2019
0 people found
this helpful
In the past I have had unpleasant experiences with estate agents. Malcolm was the complete opposite. From the beginning, he not only put my husband and I completely at ease, but managed to walk us through the viewing without rushing and giving us accurate information ...
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Staff picture Dennis
(89)
Staff picture Joel
Staff picture Patrycja Anna Lis

Tenant Fees

Assured Shorthold Tenancies Signed on or after 1st of June 2019
Please note the charges listed below are the MAXIMUM fees that will be applied unless stated otherwise.
Permitted Charges are in accordance with the Tenant Fee Act 2019 for an Assured Shorthold Tenancy.

In addition to paying rent for the property, you may also be required to make the following permitted payments:

Before the tenancy starts:
• Holding Deposit: 1 week’s rent; and/or
• Deposit: 5 weeks rent (or in the case of rental income of more than £50,000 per annum 6 weeks rent).
Holding deposit:
Please note that this will be withheld if the tenant or guarantor withdraw from the tenancy, fails a right to rent check, provides false or misleading information, unreasonably delays responding to reasonable requests for information or fails to sign the tenancy agreement (&/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)

Security Deposit:
5 weeks (Rent under £50,000 per year)
6 weeks (Rent of £50,000 or over per year)

During the tenancy:
• Payments to other third parties: such as Council Tax, utilities or payments for communications services;
• Default Charges: such as payments for the replacement of lost keys/fobs/security devices or interest on overdue rent; and
• Tenancy Transaction Charges: such as requests to vary or assign the tenancy.
Variation of Contract - £50.00 (inc VAT)
If a tenant requests a variation or assignment of a tenancy, or a replacement or an addition of a Tenant/Occupier, during the tenancy, the tenant will be liable for the Variation of Contract Fee for the preparation & execution of new legal documents in relation to each variation. £50.00 (inc VAT) or any reasonable costs incurred if higher to cover the costs associated with taking landlords instructions, new tenant referencing, right-to-rent checks, deposit registration as well as the preparation & execution of new legal documents.

Early Termination
Should the tenant agree with the landlord to terminate the tenancy before the tenant is permitted to do so, the tenant will be responsible for indemnifying the landlord and the agent for any losses and reasonable costs incurred as a result of the early termination and in the re-letting of the property. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Lost Keys, Fobs/Security Devices
The tenant will be liable for the actual costs incurred in replacing any keys, fobs or other security devices that are lost during the tenancy for the property and the building where necessary. If the loss results in locks needing to be changed the actual costs of a locksmith, new lock & replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

Unpaid Rent:
Interest at 3% above Bank of England Base Rate on any rent or other money payable under the tenancy agreement.

Other permitted payments
Any other permitted payments, not included above, under the relevant legislation including contractual damages.








Assured Shorthold Tenancies Signed before 1st of June 2019 & NON-HOUSING ACT TENANCIES

Holding Deposit - Equivalent to 2 weeks rental per tenancy.
Please note if the tenant or guarantor withdraw from the tenancy, fail the referencing, or the tenant or any occupant fail the Right to Rent checks, the tenant will be required to compensate the landlord and Legacy Property Consultants by paying up to the full amount of the Holding Deposit for the reasonable costs incurred in preparing the property for the tenancy or complying with any of the special conditions. If the property is withdrawn from the market the tenant will be required to compensate the landlord for an amount equal to the rent for the period that the property is withdrawn from the market.

Administration Charge - £200 plus VAT per tenancy.
Preparation and drawing up of the tenancy agreement. Please note that the Administration Charge is non-refundable should the tenant or guarantor withdraw from the tenancy, fail the referencing, or the tenant or any occupant fail the Right to Rent checks.

Reference Fee - £25.00 (plus VAT) per tenant or guarantor.
Please note that the Reference Fees are non-refundable should the tenant or guarantor withdraw from the tenancy, fail the referencing, or the tenant or any occupant fail the Right to Rent checks.

Security Deposit
Equivalent to 6 weeks rental per tenancy. An additional 2 weeks deposit is required for pets.

Amendment to Tenancy Agreement/Change of Tenant - £25.00 (plus VAT) per amendment/change of tenant. Each new tenant/guarantor will also be liable for a Reference Fee of £25.00 (plus VAT).

Renewal Fee (per tenancy) - £75.00 (plus VAT)
Contract negotiation and arranging a memorandum of renewal agreement.

Inventory Check in - Check Out
This cost is dependent on the type of property, please see below the range of costs:
STUDIO - 5+ BED = between £100 and £225 plus VAT

Early Termination
Should the tenant agree with the landlord to terminate the tenancy before the tenant is permitted to do so, the tenant will be responsible for the repayment of the pro-rata letting or renewal fee paid plus any additional reasonable costs incurred by the landlord in the re-letting of the property.

Unpaid Rent/Returned Payments
Interest at 4% above Bank of England Base Rate from date due.
Last updated at 10/06/2019, 1:34 PM by Patrycja A Lis
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact us our complaints department on complaints@legacypcl.co.uk
Last updated at 5:30 PM 08/02/2016 by Dennis Matse-Orere

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