Darwen, Lancashire, Darwen, BB3
4.9/5, 329 reviews
96% recommended
98% sales valuation accuracy
99% sales fee satisfaction
98% lettings valuation accuracy
98% lettings fee satisfaction
Welcome to Ainsworth Lord Estates, Estate Agents in Darwen and Blackburn | Ainsworth Lord Estates Ltd

“A helpful professional Company....”

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Aug 20,2018
Minithumbup
Deborah
By: 'P.G'
Aug 20,2018
6 people found
this helpful
Used Ainsworth Lord after Looking for a property in Darwen. The professionalism of the company seemed the best choice by far on looking for a property in the area.
Booked for local viewings in the area and the staff Miss Heather Laycock was a great help on the phone and during the viewing itself. A friendly approach with lots of useful information on the property and the surrounding areas. A very good experience overall.
Comment on agent fees
N/A
Was this helpful? Yes
By: Ainsworth Lord Estates
Sep 21, 2018
Hi PG. Thank you for taking the time to leave such a wonderful review, Heather is very pleased with your lovely comments. At Ainsworth Lord Estates we pride ourselves on providing the best service on booking viewings and answering any questions you may have. We hope to deal with you again soon. Thank you

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Opening Hours
Address

Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire
BB3 1PS
01254 760660

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £46,000 £1,099,500
Lettings 98% 98% £280 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
47 3 156 7 49 1 36 0 29 1
Areas covered
  • BB3
  • Darwen
  • BB2
  • Blackburn
  • BB1
  • Lower Darwen
  • BB4
  • Accrington
  • BB5
  • Bolton
  • BL1
  • Nelson
  • BL2
  • Colne
  • Burnley
  • Oswaldtwistle
  • Lancashire
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS The Guild Move With Us
Latest Properties
Images & Videos

“The girls are friendly, helpful, good to deal......”

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Nov 12,2019
Minithumbup
Paul
Deborah
By: 'Pedro'
Nov 12,2019
0 people found
this helpful
The girls are friendly, helpful, good to deal with and you can always depend on them when you need them. Great experience all round...
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“Christine is lovely and informative and a cre......”

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Oct 28,2019
Minithumbup
Christine Dales
Deborah
By: 'Scott Wignall'
Oct 28,2019
1 people found
this helpful
Christine is lovely and informative and a credit to Ainsworths. Had a couple of viewings with us and she has been helpful even outside of her working hours and it's much appreciated....
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“Christine was very welcoming when showing us ......”

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Oct 25,2019
Minithumbup
Christine Dales
Paul
By: 'Cheyenne Charnley'
Oct 25,2019
0 people found
this helpful
Christine was very welcoming when showing us round a property, she answered any questions we has and gave us real honest advise...
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“Lovely company, friendly staff...”

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Oct 02,2019
Minithumbup
Verity
By: 'Carley Pearson'
Oct 02,2019
0 people found
this helpful
Never had any issues with Ainsworth Lord Estates. All staff friendly and approachable, they cannot do enough to help you. I would recommend them...
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“Great Viewing...”

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Oct 01,2019
Minithumbup
Christine Dales
Paul
By: 'Lesley Lowe'
Oct 01,2019
0 people found
this helpful
Christine showed us around a property and was very knowledgeable . She made us feel very welcome and was informative without pressurising us. We had a later viewing at another property and couldn't make our minds up so she offered to take us to the second ...
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“Recommended...”

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Sep 12,2019
Minithumbup
Christine Dales
Verity
By: 'Nick W'
Sep 12,2019
1 people found
this helpful
Christine was lovely from start to finish, she was able to answer all questions I asked, and in the end I signed up for the property. Recommended....
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“Excellent viewing experience...”

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Jun 18,2019
Minithumbup
Ray
Christine Dales
By: 'Lisa'
Jun 18,2019
2 people found
this helpful
Great experience , Christine was lovely , friendly and informative , gave some options for possible parking issues which may have otherwise been a problem...
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“Very welcoming...”

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Jun 11,2019
Minithumbup
Christine Dales
Verity
By: 'Josh'
Jun 11,2019
3 people found
this helpful
Such a nice lady and made me feel very welcome, made everything as clear as possible in the nicest way so all in all very good customer service 👍...
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Comment on agent fees
Good
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“Punctuality...”

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May 29,2019
Minithumbup
Christine Dales
Paul
By: 'Oxford buyers'
May 29,2019
3 people found
this helpful
We had a viewing of 31 Blackburn Road Darwen yesterday with Christine Dales. Christine arrived early which we welcomed, having driven up from Oxford. She was professional and helpful and allowed us the time to inspect the property without feeling rushed and took time to answer ...
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Comment on agent fees
Not sure as sale yet to be agreed
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“Very helpful and pleasant...”

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May 22,2019
Minithumbup
Christine Dales
Paul
By: 'Ben'
May 22,2019
4 people found
this helpful
Christine was very helpful when I came to view the property she made everything very clear and made the experience....
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Comment on agent fees
Vood
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“House viewing...”

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May 18,2019
Minithumbup
Christine Dales
Verity
By: 'Beth & Ryan'
May 18,2019
5 people found
this helpful
Christine was lovely, welcoming and very helpful throughout the viewing and made sure to answer any queries we had regarding the property. Thanks christine:) Beth & Ryan x...
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“Very helpful and professional...”

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May 18,2019
Minithumbup
Christine Dales
Verity
By: 'Tash'
May 18,2019
6 people found
this helpful
The process of renting a house has been made very easy. Christine was great showing me around very friendly and helpful. Verity was great to and made sure everything was done quickly and properly...
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Comment on agent fees
Good
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“Very nice and helpful...”

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May 17,2019
Minithumbup
Christine Dales
Paul
By: 'Trace knowles'
May 17,2019
5 people found
this helpful
Christine was a lovely person, very helful and informative , all questions answered easily and explained very well, thank you christine...
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Comment on agent fees
Good
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“Fabulous!!...”

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May 17,2019
Minithumbup
Christine Dales
Paul
By: 'Tracy'
May 17,2019
5 people found
this helpful
Christine showed me around the property, she was a lovely lady , very kind , enthusiastic and positive. She answered all my questions the best she could and told me to contact her at any time if I needed anything else. Nothing was to much trouble. I ...
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Comment on agent fees
I was viewing not selling .
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“Very knowledgable...”

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May 16,2019
Minithumbup
Christine Dales
Angela
By: 'Tom'
May 16,2019
4 people found
this helpful
Thank you Christine for taking the time . Credit to the company .. professional ,very knowledgeable and very helpful on the viewing Thank you again...
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“Possitive and Approchable...”

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May 15,2019
Minithumbup
Christine Dales
Deborah
By: 'Lea & Tim'
May 15,2019
5 people found
this helpful
Christine was friendly and approachable and informative on all questions we asked. If she wasn't sure of the answer she gave the office a call straight away. We weren't rushed looking around which has happened on occasion with some agents from other branches....
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“Best agent in Darwen...”

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May 09,2019
Minithumbup
Harold
Dewi
By: 'Philip Hamilton'
May 09,2019
7 people found
this helpful
After using a few different property agents in Darwen, I found Ainsworth Lord Estates to be the most efficient with how they market and source buyers for my property with this company there really is no bull, they do exactly what they promise from the ...
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Comment on agent fees
Excellent
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“Brilliant....”

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Apr 29,2019
Minithumbup
Christine Dales
Verity
By: 'Dan'
Apr 29,2019
5 people found
this helpful
Both Verity and Christine are great, they were very helpful and ensured everything was fast and easy. The move in happend really quick I can't fault my experience....
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“Thanks...”

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Apr 11,2019
Minithumbup
Paul
By: 'Dave'
Apr 11,2019
7 people found
this helpful
Tom deals with my monthly rental property statements. He is very helpful and positive and helps me with any queries, which is important, as it assists me with the smooth running of my rental business. Cheers...
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“Excellent customer service...”

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Apr 09,2019
Minithumbdown
Fran
By: 'Robbo'
Apr 09,2019
5 people found
this helpful
I've been with ALE for almost 6 years now, and from the first day, I've been extremely happy with everything they have done for. Tom and Fran have been brilliant whenever I've had a query or a problem....
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“Fantastic Service...”

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Apr 08,2019
Minithumbup
Dewi
Connor
By: 'Jer Grigg'
Apr 08,2019
8 people found
this helpful
I am a property investor and was totally new to Blackburn when I came across Ainsworth Lord Estates. I have met and worked with hundreds of agents across the country, none better than Ainsworth Lord. Connor conducted the viewings and was professional and knowledgeable. Before ...
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“What an absolute delightful lady!...”

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Apr 02,2019
Minithumbup
Christine Dales
Verity
By: 'Rachel Steel'
Apr 02,2019
5 people found
this helpful
I absolutely loved Christine, she was so friendly, bubbly and funny! I felt comfortable around her, felt like I'd known her for years. Aside from being a delight to be around, she is also knowledgeable and professional. She also has lots of good, creative ideas ...
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“Fast and efficent service...”

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Apr 01,2019
Minithumbup
Christine Dales
Verity
By: 'Sophie'
Apr 01,2019
5 people found
this helpful
Very quick from start to finish, any questions that was asked were answered promptly. All staff friendly throughout the process...
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“Top Drawer...”

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Mar 31,2019
Minithumbup
Deborah
Angela
By: 'M J Davies'
Mar 31,2019
5 people found
this helpful
Excellent service, attentive and professional to the end from Debs and aided by Angela. Helped chivvy it along to with excellent liason with the solicitor! Thanks so much excellent work x...
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Comment on agent fees
I was the buyer but will ise to sell !
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“Excellent...”

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Mar 30,2019
Minithumbup
Christine Dales
Harold
By: 'KD'
Mar 30,2019
6 people found
this helpful
Christine was extremely professional. I didn't feel under pressure or rushed at all when viewing the property whereas with other estate agents I often have. She explained the buying process to me and I felt very comfortable with her....
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Comment on agent fees
Fairly priced
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Staff picture Verity
(172)
Staff picture Deborah
(95)
Staff picture Paul
(90)
Staff picture Fran
(5)
Staff picture Connor
(21)
Staff picture Harold
(27)
Staff picture Lee
(1)
Staff picture Angela
(29)
Staff picture Christine Dales
(26)
Staff picture Ray
(4)
Staff picture Dewi
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ainsworth Lord Estates - In-House Complaints Procedure:

1. Ainsworth Lord Estates is registered with The Property Ombudsman Redress Scheme (and became a member of this scheme many years before it was compulsory for agents).
We aim to provide the highest standard of service to all of our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Paul Ainsworth-Lord and/or Deborah Ainsworth-Lord and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write to us in the first instance at the address below:

Deborah Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

3. Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by Paul Ainsworth-Lord at the address given below:

Paul Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

5. In the event that the final review as detailed above fails to satisfy your complaint, then you are at liberty to have the matter referred to The Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:40 AM 16/05/2019 by allAgents

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Ainsworth Lord Estates

Branch - Darwen, Lancashire, Darwen, BB3