I found Peter, the agent allocated to my Flat sale to be very industrious, 3 or 4 visits a day to view my property was fairly common. Despite the property being difficult to sell due to locational disadvantages, he did a lot to help sell the property to potential buyers. He was pretty good at viewing feedback. Once the property was sold he keep in touch regularly to diuscuss progress etc.
Rohan Vines the Local Director was always helpful, and was in regular contact concerning the various issues relating to selling and buying. He is always ready to give straightforward advice without any frills. Her would respond to my direct issues in the same way.