Johnstone, PA5
4.7/5, 44 reviews
89% recommended
92% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction
Estate And Letting Agents In Johnstone, Paisley, Renfrew and Shawlands - Penny Lane Homes

“Outstanding Service...”

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Aug 20,2018
Minithumbup
By: 'Claire Bunting'
Aug 20,2018
10 people found
this helpful
Upon my first meeting with Helen on our valuation of our property she explained every step in detail and in plain English which put me straight at ease as there is a lot to think about whilst selling your property. However, it all seemed so straight forward, and it was. From start to finish, Helen provided us with everything we needed and went at our pace, there was never any pressure on taking the agency on. Once we had agreed with their service we then dealt with Claire, who was always so helpful and knowledgeable, always just a phone call or email away and she was always so prompt with replying. Everything from the recommended home report company, their photographer's and also the Solicitor we have had such a positive experience overall. Upon our house going on the market it sold within 24 hours, couldn't has asked for better than that all due to them having someone already on their books looking for a property like ours. We would certainly recommend anyone to use their service.
Comment on agent fees
I really liked the fact that all the fees were what you paid, nothing was hidden or added on at the end, ie VAT. The fees are in line with the majority of other reputable estate agents. However, I particularly liked they were my local agents with local knowledge.
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Opening Hours
Address

Penny Lane Homes
36 High Street
Johnstone
Renfrewshire
PA5 8AH
01505 331114

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 97% £56,000 £186,000
Lettings 100% 91% £350 £595
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 4 2 24 1 3 0 0 2
Areas covered
  • Johnstone
  • Elderslie
  • Linwood
  • Renfrewshire
  • Houston
  • Bridge Of Weir
  • Beith
  • Lochwinnoch
  • Howwood
  • Kilbarchan
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Sales TPOS Lettings TPOS SAL TDS
Latest Properties

“House sale Houston...”

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Nov 20,2019
Minithumbup
By: 'John Fergson'
Nov 20,2019
2 people found
this helpful
Clear offering. Delivered to expectations. Transparent contracts. Clear guidance and help when needed. Great work team to help get a great outcome for our family...
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“This is the second time I have used Penny Lan......”

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Nov 11,2019
Minithumbup
By: 'Paul Cooper'
Nov 11,2019
3 people found
this helpful
This is the second time I have used Penny Lane to rent a flat. The service is excellent - very profeesional and no problems....
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“Excellent service...”

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Sep 26,2019
Minithumbup
By: 'Carole Williamson'
Sep 26,2019
3 people found
this helpful
I was impressed with the efficiency with which our flat was marketed. We were informed of prospective viewers quickly and the schedule was also impressive with many excellent photographs. Our flat was sold in less than two weeks. Totally recommend this estate agent for service ...
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“I was happy with the assistance of the staff ......”

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Sep 20,2019
Minithumbdown
By: 'Derek Christie'
Sep 20,2019
4 people found
this helpful
I was happy with the assistance of the staff at Pennylane Homes. Whenever I met a member of staff they were friendly, and polite. I would be more th@n happy to use their services again in the future....
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“It was a positive experience using Penny Lane......”

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Jul 16,2019
Minithumbup
By: 'A Kerr'
Jul 16,2019
4 people found
this helpful
It was a positive experience using Penny Lane Homes to sell a property. Staff were friendly and efficient and property sold quickly....
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“Excellent Estate Agents...”

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Jun 21,2019
Minithumbup
By: 'Patricia Wetherall'
Jun 21,2019
4 people found
this helpful
Penny Lane, Johnstone have provided an excellent service from first introductory visit until I got the keys for my new property. They managed both my property and the prooerty I bought and couldnt have been more helpful. Updates via text and email as well as ...
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“Friendly and Professional Service...”

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May 30,2019
Minithumbup
By: 'Ethan K'
May 30,2019
5 people found
this helpful
I would use Penny Lane Homes services again as they were extremely helpful and made the process of selling my flat smooth and stress free. I was given regular updates keeping me in the loop, all the staff were great. I would thoroughly recommend their ...
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Comment on agent fees
Good
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“First Class Service...”

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May 22,2019
Minithumbdown
By: 'Charlotte'
May 22,2019
4 people found
this helpful
First class Estate Agency. Friendly, professional and helpful team at Pennylane Homes Johnstone. Would definitely recommend to family and friends. Very happy customer!...
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“Staff...”

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May 04,2019
Minithumbup
By: 'Karen archibald'
May 04,2019
6 people found
this helpful
These guys have been great, great customer service and problems solved quickly would recommend to anyone only left for financial reasons no other...
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Comment on agent fees
Fair
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“Excellent Service!...”

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May 02,2019
Minithumbup
By: 'Heather'
May 02,2019
4 people found
this helpful
After having some bad very experiences with letting agents, renting from Pennylane was a joy. Very professional, kept in contact throughout my tenancy & made regular visits to the property to check on things. When I was leaving my flat they were extremely helpful with working ...
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Comment on agent fees
No fees to pay.
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“Quick sale...”

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May 01,2019
Minithumbup
By: 'Ian'
May 01,2019
6 people found
this helpful
We have been very pleased with the attention and advice we have received in selling out flat. Many thanks to everyone at Penny Lane especially Claire....
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Comment on agent fees
The fees were in line with our expectation and proportional to the price we set.
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“Thank you...”

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Apr 19,2019
Minithumbup
By: 'Anne'
Apr 19,2019
5 people found
this helpful
Thank you to everyone at Penny Lane for my time renting time renting with you. I never had to wait for repairs, or any other type of help....
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Comment on agent fees
Average
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“Excellent service...”

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Mar 29,2019
Minithumbup
By: 'I M'
Mar 29,2019
5 people found
this helpful
From the very first appointment to the hand over of the property the service was excellent I was kept up to date of enquires and informed of all viewings and of offers received from Helen on a regular basis I would highly recommend Pennylane Johnstone...
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Comment on agent fees
good
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“Excellent Service...”

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Mar 29,2019
Minithumbup
By: 'Annie D'
Mar 29,2019
3 people found
this helpful
I have now completed my first house purchase with Penny Lane home and they will here after be letting the property for me. They are friendly, polite, efficient and organised and they have been a delight to work with. I look forward to a long ...
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Comment on agent fees
Great.
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“Property Purchase...”

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Mar 25,2019
Minithumbup
By: 'Neil'
Mar 25,2019
3 people found
this helpful
I recently bought a property through Penny Lane in Johnstone and everything went through smoothly. Many thanks to Claire Feeley for her assistance with the purchase....
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“Quality Service...”

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Mar 14,2019
Minithumbup
By: 'Monica'
Mar 14,2019
3 people found
this helpful
Cannot speak highly enough of every member of staff that I have dealt with. Martyn, Jessica, Ashley, Claire, Helen, Kellie very efficient and superb at their job. Keep you well updated by email or phone call. Exceptional service....
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Comment on agent fees
Good
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“10/10, quick and easy...”

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Mar 13,2019
Minithumbup
By: 'Stacey&Shaun'
Mar 13,2019
3 people found
this helpful
From our first viewing to moving into the property we have dealt with Ashley and she has been an amazing help! Answered all our questions and emails very quickly and we sailed through the application process and have now moved into our perfect home! Even ...
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Comment on agent fees
There was £200 per deposit that we weren’t told until a few days before but we already knew we were taking the property so it wasn’t an issue.
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“5 star service...”

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Jan 14,2019
Minithumbup
By: 'Derek Shields'
Jan 14,2019
5 people found
this helpful
I have used Pennylane homes now for the past 7 years. Hands down the best decision I ever made in terms of letting my property. Every step of the way they helped me - through challenging tenants and also updates and changes - they have supported 100%....
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Comment on agent fees
Incredibly good - the service provided vs fee is remarkable. Outstanding!
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“As someone with no experience of selling property I found claire very helpful. Responses to queries were always prompt...”

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Dec 06,2018
Minithumbup
By: 'Greenock72'
Dec 06,2018
3 people found
this helpful
Claire was informative and helpful and always replied promptly to any queries I had. I would recommend Claire as an agent...
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Comment on agent fees
Agents fees seemed reasonable and value for money
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“House sale...”

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Dec 04,2018
Minithumbup
By: 'Jan and Steve'
Dec 04,2018
3 people found
this helpful
Prompt and courteous,very helpful with a realistic strategy for marketing our property to achieve slightly better than the surveyor market value. The house went on the market and was shown while we were away. Sold very quickly and easily....
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Comment on agent fees
Fixed fee structure with no hidden extras.
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“First-class Service...”

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Oct 31,2018
Minithumbup
By: 'Iain'
Oct 31,2018
6 people found
this helpful
From the minute I met Helen at the property I was selling, I was filled with confidence, and this continued with every contact with Helen and Claire. They gave me confidence that the property would sell quickly and they were right. I was kept informed ...
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Comment on agent fees
They were exactly as advised before agreeing to use them.
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“LETTING AGENTS...”

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Oct 09,2018
Minithumbup
By: 'Adeel Ahmad'
Oct 09,2018
9 people found
this helpful
Pennylane homes has a team of very professional staff and im really pleased with their letting service. Always get statements and reports on time. Staff i usually deal with are Jessica Canning, Kellie Deans and Martyn Johnstone. Thanks for such an excellent service and i ...
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“Letting Service...”

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Oct 08,2018
Minithumbup
By: 'HarkerM'
Oct 08,2018
8 people found
this helpful
I have been with this agent for a number of years and they provide an excellent service. Having just gone through a change of tenant the marketing was fast and efficient with new tenant found and application processed within weeks. Personally I find all the ...
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Comment on agent fees
Fees are reasonable and comparable with the market place.
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“Very good communication throughout....”

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Sep 12,2018
Minithumbup
By: 'D.N.A'
Sep 12,2018
9 people found
this helpful
Very clear communication, everything happened very quickly and they were well organised. The pictures were very well taken. They handled all the viewing and kept me well informed, also following up the viewings. Thank you for handling the sale of my property....
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Comment on agent fees
Very open about how much the costs were upfront. I opted to pay for the supported viewings. Happy about the costs.
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“Outstanding Service...”

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Aug 20,2018
Minithumbup
By: 'Claire Bunting'
Aug 20,2018
10 people found
this helpful
Upon my first meeting with Helen on our valuation of our property she explained every step in detail and in plain English which put me straight at ease as there is a lot to think about whilst selling your property. However, it all seemed so ...
read full review
Comment on agent fees
I really liked the fact that all the fees were what you paid, nothing was hidden or added on at the end, ie VAT. The fees are in line with the majority of other reputable estate agents. However, I particularly liked they were my local agents with local knowledge.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In house complaints procedure in place with higher level of managements.
We are also part of the Property Ombudsman.
Last updated at 3:33 PM 03/09/2019 by allAgents

Awards won by Penny Lane Homes, Johnstone PA5 8AH


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Penny Lane Homes

Branch - Johnstone, PA5