Glasgow, G1
4.3/5, 502 reviews
84% recommended
100% sales valuation accuracy
100% sales fee satisfaction
85% lettings valuation accuracy
85% lettings fee satisfaction
Fineholm The property Experts click to visit our website

“FINEHOLM will make you feel like you are home...”

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Aug 20,2018
Minithumbup
Zoe
Karen
By: 'Zuzana'
Aug 20,2018
0 people found
this helpful
Fineholm Is great way to find your "home ".
Everyone has an amazing attitude dealing with day to day issues. We are renting from fineholm past 3 years and we've not had any issues at any point.
I would love to say special thank you to 2 ladies who are taking care of us and our property - Zoe Connelly and Karen Duncan. Nothing is too much trouble for them,they both dealing with stuff quick and effective . Absolutely amazing workload they both have.
I really recommend renting from Fineholm.
Comment on agent fees
Good
Was this helpful? Yes
By: Caitlin Bowles
Sep 05, 2018
I rented from Fineholm. On moving out they tried to claim £500 for cleaning. This was despite the fact when we got the property it was dirty. We provided over 300 photos to Fineholm on moving in. The inventory was not provided to us until a week after we moved in despite numerous requests and when we returned it they said it was too late. Thankfully, I am legally qualified and therefore could explain to them that this was illegal. They also provided fraudulent invoices where no cleaning had been carried out. We took them to adjudication and were awarded our full deposit back. We are currently exploring both our civil and criminal options as we believe fraud has occurred.

New tenants: take lots of photos, make sure to say on day one if the flat is not clean and note it on the inventory, keep a record of everything- dates, pictures etc, use the dispute service- they know what Fineholm are like or alternatively just don't rent from them. It is such a hassle and even I found it difficult and unnecessarily time consuming and it is literally my job to deal with stuff like this.
By: Karen Duncan
Aug 20, 2018
Thank you for the review

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Opening Hours
Address

Fineholm
114 Union Street
Glasgow
City of Glasgow
G1 3QQ
0141 221 7993

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £46,000 £212,000
Lettings 85% 85% £350 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
123 8 266 66 23 0 2 0 7 7
Areas covered
  • G1
  • All G postcodes
  • G2
  • All ML postcodes
  • G3
  • G4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings
Latest Properties

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Images & Videos

“Had positive experience from a landlord persp......”

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Dec 06,2019
Minithumbup
Linda
By: 'Amer Jamal'
Dec 06,2019
0 people found
this helpful
Had positive experience from a landlord perspective. Tenants required some remedial work and Linda liaised between ourselves and the tenants. She was prompt replying to emails which I value highly ....
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By: Linda Thomson
Dec 06, 2019
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Good afternoon Amer, it was a pleasure resolving the issues on behalf of both yourself and your tenant. Thank you very much for the kind words. ...

“Taryn has been very helpful with our move to ......”

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Nov 22,2019
Minithumbup
Taryn
By: 'Rahul Srivastava'
Nov 22,2019
0 people found
this helpful
Taryn has been very helpful with our move to the new house and is still helping to make our move comfortable. I have always received a prompt response from him and he has always been easy to approach person....
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By: Taryn
Nov 22, 2019
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Thank you for the nice feedback and it has been a real pleasure to help you both ...

“The process of me getting the flat was quick ......”

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Nov 20,2019
Minithumbup
Taryn
Stephanie
By: 'Dallis Toy'
Nov 20,2019
0 people found
this helpful
The process of me getting the flat was quick and easy on my part, they instantly put the flat up as let agreed on the website when I paid the holding deposit and only a week later, I'll be collecting the keys! Taryn was a ...
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By: Taryn
Nov 20, 2019
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Thank you Dallis, we are both very happy you had a good service. ...

“Excellent - would highly recommend.I have u......”

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Nov 04,2019
Minithumbup
Sally
Taryn
By: 'Louise Kermack'
Nov 04,2019
0 people found
this helpful
Excellent - would highly recommend. I have used many letting agents over the years, but have returned to Fineholm as I think they are the best in their field. Sally is very approachable and 'on the ball' and I find Taryn very helpful also. The ...
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By: Taryn
Nov 04, 2019
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Thank you Louise, we both appreciate the positive review and are always here to help ...

“Quotation and Instal...”

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Oct 22,2019
Minithumbup
Linda
By: 'Ian Broadfoot'
Oct 22,2019
0 people found
this helpful
We were asked to provide a quotation for a new boiler instal at a property in the West end of Glasgow. The staff member dealing with the job was extremely helpful and was very prompt with any questions that i asked, she was dealing with ...
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By: Linda Thomson
Oct 23, 2019
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Hi Ian, thank you very much for your kinds words, it was a pleasure communicating with you too in relation to the boiler installation and fully updating me in relation to each step of the process. ...

“We have just recently leased a property with......”

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Oct 04,2019
Minithumbup
Taryn
Megan Rose
By: 'Christine Gallagher'
Oct 04,2019
0 people found
this helpful
We have just recently leased a property with Fineholm Glasgow. It was a seamless transaction . Even when we had a few issues with bits and pieces within the property itself they where ironed out quickly and effortlessly . Thank you 💯...
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By: Taryn
Oct 04, 2019
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Thank you Christine, we hope you enjoy your stay in the apartmnt ...

“I had a grea service from Taryn at Fineholm -......”

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Oct 01,2019
Minithumbup
Taryn
By: 'esme'
Oct 01,2019
0 people found
this helpful
I had a grea service from Taryn at Fineholm - he was prompt at getting back to me and a pleasure to deal with :) Really appreciated all of his help...
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By: taryn
Oct 01, 2019
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Thank you Esme, it was a pleasure to help you and hope you enjoy the property ...

“Yet again I have received a fantastic level o......”

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Sep 27,2019
Minithumbup
By: 'Elaine Watt'
Sep 27,2019
0 people found
this helpful
Yet again I have received a fantastic level of service from Fineholm, this time with Diane Lopez, an agent I've never dealt with before. Diane was so pleasant to deal with and a consummate professional at all times. She found me an excellent tenant and ...
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“Megan is so pleasant and helpful. She always ......”

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Sep 27,2019
Minithumbup
Megan Rose
By: 'Ellie Wilcock'
Sep 27,2019
0 people found
this helpful
Megan is so pleasant and helpful. She always gets straight on with dealing with maintenance problems so that they are sorted as soon as possible. She is lovely to speak to on the phone and makes everything very easy for you....
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By: Megan Rose Kerr
Sep 28, 2019
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Thankyou very much Ellie I really appreciate this! ...

“We dealt with Megan when we had some maintena......”

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Sep 21,2019
Minithumbup
Megan Rose
By: 'Danny Keay'
Sep 21,2019
0 people found
this helpful
We dealt with Megan when we had some maintenance issues and her responses were very friendly and helpful. Response time is good, on average within 24 hours....
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By: Megan Rose Kerr
Sep 23, 2019
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Thankyou for your kind review, Danny. It is very much appreciated. ...

“Great service Taryn...”

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Sep 19,2019
Minithumbup
Taryn
By: 'Gbenga Fabiyi'
Sep 19,2019
0 people found
this helpful
Great service Taryn, thank you for expediting the process of moving to the house. We appreciate your constant and quick feedback . Well done....
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By: Taryn
Sep 20, 2019
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Thank you for the feedback and hope you enjoy your stay ...

“Very helpful...”

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Sep 16,2019
Minithumbup
Taryn
By: 'Amal Htait'
Sep 16,2019
0 people found
this helpful
Taryn was very helpful especially that I was moving from France. He also managed to have the move in date few days earlier than expected, which was great. Really good customer service, thanks so much!...
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By: Taryn
Sep 17, 2019
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Thank you for the nice feedback and i was delighted to be able to help move you in earlier than expected. ...

“Sarah from Fineholm has been absolutely treme......”

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Aug 31,2019
Minithumbup
Sarah
By: 'Saffa Khan'
Aug 31,2019
0 people found
this helpful
Sarah from Fineholm has been absolutely tremendous in terms of communication, negotiation and making the tenancy process very smooth. Thank you so much for all the help and for being so wonderful....
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Was this helpful? Yes
By: Sarah O\' Riordan
Sep 04, 2019
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Hi Saffa, thank you for the very kind word. It was my pleasure to help you throughout the move in process. I hope you are enjoying the flat! ...

“Maintenance team...”

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Aug 31,2019
Minithumbup
Amanda
By: 'Kenny Torres'
Aug 31,2019
0 people found
this helpful
Amanda has been instrumental in helping set up my flat for new tenants. She has been a good source of advice and aiding in decisions to best suit myself and the tenants....
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By: Amanda
Sep 04, 2019
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Thank you very much for the great feedback Kenny. Its much appreciated. ...

“The agents I have interacted with at Fineholm......”

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Aug 30,2019
Minithumbup
Taryn
Megan Rose
By: 'William Daly'
Aug 30,2019
0 people found
this helpful
The agents I have interacted with at Fineholm have been very responsive and helpful, either by email or over the phone. They were able to resolve most of my maintenance requirements, and were especially prompt in helping me sort out a new boiler. Fineholm were ...
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By: Megan Rose Kerr
Sep 05, 2019
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Thankyou very much William, best of luck with your new home! ...

“I reported a problem with taps in my bathro......”

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Aug 26,2019
Minithumbup
By: 'rik.devlin@btinternet.com'
Aug 26,2019
0 people found
this helpful
I reported a problem with taps in my bathroom, almost instant reply and plumber called soon after. Excellent service as ever....
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By: Megan Rose Kerr
Aug 27, 2019
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Thankyou very much Mr Devlin. Let me know if I can help with anything further for your property. ...

“Moving In...”

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Aug 23,2019
Minithumbup
Sarah
By: 'D.Croke'
Aug 23,2019
0 people found
this helpful
Sarah in the Glasgow branch has been extremely helpful & punctual with the moving in process. Excellent service. Five Stars...
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By: Sarah O\' Riordan
Aug 23, 2019
View all comments (1)
Thank you Daniel it was my pleasure. Good luck with the move in and enjoy the flat! ...

“Megan Kerr was very helpful and informative w......”

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Aug 20,2019
Minithumbup
Megan Rose
By: 'Anna'
Aug 20,2019
0 people found
this helpful
Megan Kerr was very helpful and informative with assisting myself as a tenant with some maintenance issues and kept regular contact until the issue was resolved, thanks again Megan!...
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“We had a problem with our boiler and the agen......”

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Aug 19,2019
Minithumbup
Megan Rose
By: 'Fabian Grosse'
Aug 19,2019
0 people found
this helpful
We had a problem with our boiler and the agent first tried to help us by providing us with instructions to solve it by ourselves. When this was not possible she promptly arranged an engineer visit for the next day. Very good service!...
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“Fineholm made moving into a new property very......”

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Aug 11,2019
Minithumbup
Sarah
By: 'AIDAN O'REILLY'
Aug 11,2019
0 people found
this helpful
Fineholm made moving into a new property very easy and removed the stress from the process. I dealt with other estate agents and Sarah and Fineholm were by far the best and most engaging. I moved to Glasgow from Belfast, Sarah helped me with every ...
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Attachments

Review file
Was this helpful? Yes
By: Sarah O\' Riordan
Aug 12, 2019
View all comments (1)
Hi Aidan, thank you very much for this lovely review. I am delighted to hear that I was able to help make a stressful experience a little easier for you. The flat looks great and if you need anything you know where I am. ...

“Megan has been very co operative , empathetic......”

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Aug 01,2019
Minithumbup
Megan Rose
By: 'Monson'
Aug 01,2019
0 people found
this helpful
Megan has been very co operative , empathetic and prompt for all the concerns we had raised to her. Kudos for her great work....
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“Disgusting , shocking service ....”

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Jul 23,2019
Minithumbdown
Zoe
Pamela
By: 'Jeff blair'
Jul 23,2019
1 people found
this helpful
My daughter was a tenant in Glasgow in a flat rented from fineholm , she became seriously ill and while out shopping collapsed and was rushed to critical in hospital in govern , she was at one point fighting for her life which was a very traumatic ...
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“Do not use FINEHOLMS BEWARE...”

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Jul 22,2019
Minithumbdown
By: 'Shirley Walker'
Jul 22,2019
2 people found
this helpful
Do not use this Company, fineholms means rubbish tips. I took my daughter up to her so called new flat last year, as an inexperienced tenant and mother. My daughter is a student in Glasgow., I spent 3 days cleaning the dirty flat , boys underpants etc ...
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“Ideal for overseas landlords...”

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Jul 21,2019
Minithumbup
Sally
Amanda
By: 'Marion Soublière'
Jul 21,2019
0 people found
this helpful
Sally, Amanda and the rest of the Fineholm team offer outstanding services. As an overseas landlord in Canada making her first purchase, I greatly appreciated Sally’s experience and unflagging positivity. She wisely steered me away from benign-looking yet problematic neighbourhoods, and toward strong investments. ...
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By: Amanda
Jul 22, 2019
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Thank you so much for your kind words Marion. ...

“All dealings are very prompt and very profess......”

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Jul 18,2019
Minithumbup
Megan Rose
Taryn
By: 'Gordon King'
Jul 18,2019
0 people found
this helpful
All dealings are very prompt and very professional. Very timely with responses, never waiting more than an hour for a response. Have been renting for a few years throughout university, by far the best company I have dealt with so far. No complaints....
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By: taryn
Jul 18, 2019
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Thank you for the positive feedback and glad you had a good experience with us. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:31 PM 01/11/2017 by allAgents

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Fineholm

Branch - Glasgow, G1