100% sales valuation accuracy
100% sales fee satisfaction
85% lettings valuation accuracy
85% lettings fee satisfaction
Aug 20,2018
Aug 20,2018
0
people found
this helpful
this helpful
Fineholm Is great way to find your "home ".
Everyone has an amazing attitude dealing with day to day issues. We are renting from fineholm past 3 years and we've not had any issues at any point.
I would love to say special thank you to 2 ladies who are taking care of us and our property - Zoe Connelly and Karen Duncan. Nothing is too much trouble for them,they both dealing with stuff quick and effective . Absolutely amazing workload they both have.
I really recommend renting from Fineholm.
Everyone has an amazing attitude dealing with day to day issues. We are renting from fineholm past 3 years and we've not had any issues at any point.
I would love to say special thank you to 2 ladies who are taking care of us and our property - Zoe Connelly and Karen Duncan. Nothing is too much trouble for them,they both dealing with stuff quick and effective . Absolutely amazing workload they both have.
I really recommend renting from Fineholm.
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 20, 2018
Thank you for the review
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Featured Review
a
reviewed by 'KLS'
Featured Review
a
reviewed by 'Happy Tenant'
Featured Review
a
reviewed by 'David'
Featured Review
a
reviewed by 'Colin Sinclair'
Featured Review
a
reviewed by 'Anne'
6th Dec 2019
reviewed by 'Amer Jamal'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £46,000 | £212,000 |
| Lettings | 85% | 85% | £350 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 123 | 8 | 266 | 66 | 23 | 0 | 2 | 0 | 7 | 7 |
Areas covered
- G1
- All G postcodes
- G2
- All ML postcodes
- G3
- G4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Featured Review
a
Jan 30,2013
Jan 30,2013
0
people found
this helpful
this helpful
We purchased an investment property several months ago and dealt with Laura, as she was the selling agent. She was extremely helpful throughout the process, especially as we live overseas and had only a limited time in Glasgow to view the property and get the ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 04, 2013
View all comments
(1)
Many thanks for taking time out to write this review - sally ...
Featured Review
a
Jul 20,2012
Jul 20,2012
0
people found
this helpful
this helpful
We have just had a very positive experience with Fine Holm in a difficult situation. My friend, the tenant had a very smooth letting experience from the on set, with the agents happy to liaise with the landlord about negotiating a slight discount on the ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Nov 05,2013
Nov 05,2013
0
people found
this helpful
this helpful
I was extremely pleased with the service I received from Fineholm over the past few years. I originally let my flat through Fineholm as a landlord. They have been excellent throughout. They quality of the marketing and photographs were excellent. They have always been very ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 06, 2013
View all comments
(1)
Dear David, many thanks for taking the time to post this review, it is much appreciated. Kind regards Laura ...
Featured Review
a
Mar 16,2014
Mar 16,2014
0
people found
this helpful
this helpful
18 years ago I entrusted my house to Fineholm as I am in a tied house with my job. During that time I have always been handled efficiently and courteously. Any concerns I have had about my property have always been taken seriously and addressed and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21, 2014
View all comments
(1)
Thanks so much for your review - its great to hear your feedback ...
Featured Review
a
Mar 27,2019
Mar 27,2019
0
people found
this helpful
this helpful
I met with Ellen Hamilton as I am a Landlord with little experience of the new legislation regarding Private letting.
I was made very welcome at the Fineholm Office in Glasgow and was given constructive, informative guidance on the recent Scottish legislation. Ellen looked at ...
read full review
read full review
Comment on agent fees
I was given an idea of cost if I decided to use the services of Fineholm but was not charged for the time that Ellen spent with me. I am of the opinion that the charges for various services eg preparing inventories are reasonable considering the time that would be required to complete this task. I also saw an example of the type of inventory is prepared and feel that it is good value for money. I got the feeling that Ellen is keen to give an excellent service rather than securing a high revenue generating service.
Was this helpful?
Yes
Yes
Dec 06,2019
Dec 06,2019
0
people found
this helpful
this helpful
Had positive experience from a landlord perspective. Tenants required some remedial work and Linda liaised between ourselves and the tenants. She was prompt replying to emails which I value highly ....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 06, 2019
View all comments
(1)
Good afternoon Amer, it was a pleasure resolving the issues on behalf of both yourself and your tenant. Thank you very much for the kind words. ...
Nov 22,2019
Nov 22,2019
0
people found
this helpful
this helpful
Taryn has been very helpful with our move to the new house and is still helping to make our move comfortable. I have always received a prompt response from him and he has always been easy to approach person....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22, 2019
View all comments
(1)
Thank you for the nice feedback and it has been a real pleasure to help you both ...
Nov 20,2019
Nov 20,2019
0
people found
this helpful
this helpful
The process of me getting the flat was quick and easy on my part, they instantly put the flat up as let agreed on the website when I paid the holding deposit and only a week later, I'll be collecting the keys! Taryn was a ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2019
View all comments
(1)
Thank you Dallis, we are both very happy you had a good service. ...
Nov 04,2019
Nov 04,2019
0
people found
this helpful
this helpful
Excellent - would highly recommend.
I have used many letting agents over the years, but have returned to Fineholm as I think they are the best in their field.
Sally is very approachable and 'on the ball' and I find Taryn very helpful also.
The ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 04, 2019
View all comments
(1)
Thank you Louise, we both appreciate the positive review and are always here to help ...
Oct 22,2019
Oct 22,2019
0
people found
this helpful
this helpful
We were asked to provide a quotation for a new boiler instal at a property in the West end of Glasgow. The staff member dealing with the job was extremely helpful and was very prompt with any questions that i asked, she was dealing with ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 23, 2019
View all comments
(1)
Hi Ian, thank you very much for your kinds words, it was a pleasure communicating with you too in relation to the boiler installation and fully updating me in relation to each step of the process. ...
Oct 04,2019
Oct 04,2019
0
people found
this helpful
this helpful
We have just recently leased a property with Fineholm Glasgow. It was a seamless transaction . Even when we had a few issues with bits and pieces within the property itself they where ironed out quickly and effortlessly .
Thank you 💯...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 04, 2019
View all comments
(1)
Thank you Christine, we hope you enjoy your stay in the apartmnt ...
Oct 01,2019
Oct 01,2019
0
people found
this helpful
this helpful
I had a grea service from Taryn at Fineholm - he was prompt at getting back to me and a pleasure to deal with :) Really appreciated all of his help...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01, 2019
View all comments
(1)
Thank you Esme, it was a pleasure to help you and hope you enjoy the property ...
Sep 27,2019
Sep 27,2019
0
people found
this helpful
this helpful
Yet again I have received a fantastic level of service from Fineholm, this time with Diane Lopez, an agent I've never dealt with before. Diane was so pleasant to deal with and a consummate professional at all times. She found me an excellent tenant and ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 27,2019
Sep 27,2019
0
people found
this helpful
this helpful
Megan is so pleasant and helpful. She always gets straight on with dealing with maintenance problems so that they are sorted as soon as possible. She is lovely to speak to on the phone and makes everything very easy for you....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 28, 2019
View all comments
(1)
Thankyou very much Ellie I really appreciate this! ...
Sep 21,2019
Sep 21,2019
0
people found
this helpful
this helpful
We dealt with Megan when we had some maintenance issues and her responses were very friendly and helpful. Response time is good, on average within 24 hours....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 23, 2019
View all comments
(1)
Thankyou for your kind review, Danny. It is very much appreciated. ...
Sep 19,2019
Sep 19,2019
0
people found
this helpful
this helpful
Great service Taryn, thank you for expediting the process of moving to the house. We appreciate your constant and quick feedback . Well done....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 20, 2019
View all comments
(1)
Thank you for the feedback and hope you enjoy your stay ...
Sep 16,2019
Sep 16,2019
0
people found
this helpful
this helpful
Taryn was very helpful especially that I was moving from France. He also managed to have the move in date few days earlier than expected, which was great. Really good customer service, thanks so much!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 17, 2019
View all comments
(1)
Thank you for the nice feedback and i was delighted to be able to help move you in earlier than expected. ...
Aug 31,2019
Aug 31,2019
0
people found
this helpful
this helpful
Sarah from Fineholm has been absolutely tremendous in terms of communication, negotiation and making the tenancy process very smooth. Thank you so much for all the help and for being so wonderful....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 04, 2019
View all comments
(1)
Hi Saffa, thank you for the very kind word. It was my pleasure to help you throughout the move in process. I hope you are enjoying the flat! ...
Aug 31,2019
Aug 31,2019
0
people found
this helpful
this helpful
Amanda has been instrumental in helping set up my flat for new tenants. She has been a good source of advice and aiding in decisions to best suit myself and the tenants....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 04, 2019
View all comments
(1)
Thank you very much for the great feedback Kenny. Its much appreciated. ...
Aug 30,2019
Aug 30,2019
0
people found
this helpful
this helpful
The agents I have interacted with at Fineholm have been very responsive and helpful, either by email or over the phone.
They were able to resolve most of my maintenance requirements, and were especially prompt in helping me sort out a new boiler.
Fineholm were ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05, 2019
View all comments
(1)
Thankyou very much William, best of luck with your new home! ...
Aug 26,2019
Aug 26,2019
0
people found
this helpful
this helpful
I reported a problem with taps in my bathroom, almost instant reply and plumber called soon after.
Excellent service as ever....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27, 2019
View all comments
(1)
Thankyou very much Mr Devlin. Let me know if I can help with anything further for your property. ...
Aug 23,2019
Aug 23,2019
0
people found
this helpful
this helpful
Sarah in the Glasgow branch has been extremely helpful & punctual with the moving in process. Excellent service.
Five Stars...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23, 2019
View all comments
(1)
Thank you Daniel it was my pleasure.
Good luck with the move in and enjoy the flat! ...
Aug 20,2019
Aug 20,2019
0
people found
this helpful
this helpful
Megan Kerr was very helpful and informative with assisting myself as a tenant with some maintenance issues and kept regular contact until the issue was resolved, thanks again Megan!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2019
Aug 19,2019
0
people found
this helpful
this helpful
We had a problem with our boiler and the agent first tried to help us by providing us with instructions to solve it by ourselves. When this was not possible she promptly arranged an engineer visit for the next day.
Very good service!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2019
Aug 11,2019
0
people found
this helpful
this helpful
Fineholm made moving into a new property very easy and removed the stress from the process. I dealt with other estate agents and Sarah and Fineholm were by far the best and most engaging. I moved to Glasgow from Belfast, Sarah helped me with every ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
Hi Aidan, thank you very much for this lovely review. I am delighted to hear that I was able to help make a stressful experience a little easier for you. The flat looks great and if you need anything you know where I am. ...
Aug 01,2019
Aug 01,2019
0
people found
this helpful
this helpful
Megan has been very co operative , empathetic and prompt for all the concerns we had raised to her. Kudos for her great work....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 23,2019
Jul 23,2019
1
people found
this helpful
this helpful
My daughter was a tenant in Glasgow in a flat rented from fineholm , she became seriously ill and while out shopping collapsed and was rushed to critical in hospital in govern , she was at one point fighting for her life which was a very traumatic ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22,2019
Jul 22,2019
2
people found
this helpful
this helpful
Do not use this Company, fineholms means rubbish tips. I took my daughter up to her so called new flat last year, as an inexperienced tenant and mother. My daughter is a student in Glasgow., I spent 3 days cleaning the dirty flat , boys underpants etc ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 21,2019
Jul 21,2019
0
people found
this helpful
this helpful
Sally, Amanda and the rest of the Fineholm team offer outstanding services. As an overseas landlord in Canada making her first purchase, I greatly appreciated Sally’s experience and unflagging positivity. She wisely steered me away from benign-looking yet problematic neighbourhoods, and toward strong investments. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22, 2019
View all comments
(1)
Thank you so much for your kind words Marion. ...
Jul 18,2019
Jul 18,2019
0
people found
this helpful
this helpful
All dealings are very prompt and very professional. Very timely with responses, never waiting more than an hour for a response. Have been renting for a few years throughout university, by far the best company I have dealt with so far. No complaints....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18, 2019
View all comments
(1)
Thank you for the positive feedback and glad you had a good experience with us. ...
Taryn
(178)
Sally
(35)
Laura
(20)
Amanda
(19)
Megan Rose
(19)
Ellen
(18)
Caroline
(18)
Linda
(16)
Sarah
(10)
Dawn
(9)
Karen
(9)
Leanne
(4)
Lorraine
(3)
Stephanie
(2)
David
(1)
Eleanor
(1)
Linda
(11)
Pamela
(8)
Zoe
(4)
Anne
(1)
Veronika
(0)
Stephanie
(0)
Lee Anne
(0)
Caroline
(0)
Sharon
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:31 PM 01/11/2017 by allAgents
Awards won by Fineholm, Glasgow G1 3QQ
-
2019
Best Letting Agent in G1
-
2019
Best Estate Agent in G1
-
2019
Best Overall Agent in G1
-
2019
Best Letting Agent in Glasgow
-
2018
Best Letting Agent in G1
-
2018
Best Overall Agent in G1
-
2018
Best Letting Agent in Glasgow
-
2017
Best Overall Agent in G1
-
2017
Best Estate Agent in G1
-
2017
Best Letting Agent in G1
-
2019
Best Overall Agent in Glasgow
-
2017
Best Letting Agent in Glasgow
-
2019
Best Letting Agent in Scotland
-
2019
Best Overall Agent in Scotland
-
2018
Best Overall Agent in Glasgow
-
2018
Best Letting Agent in Scotland
-
2017
Best Overall Agent in Glasgow
New tenants: take lots of photos, make sure to say on day one if the flat is not clean and note it on the inventory, keep a record of everything- dates, pictures etc, use the dispute service- they know what Fineholm are like or alternatively just don't rent from them. It is such a hassle and even I found it difficult and unnecessarily time consuming and it is literally my job to deal with stuff like this.