100% sales valuation accuracy
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99% lettings fee satisfaction
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Oct 08,2009
Oct 08,2009
8
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Here is a copy of a letter I sent to a local newspaper reporting on BJB...
I would like to express my dissatisfaction with a prominent local estate agency in Stoke on Trent.
I want to share my experiences with the BBC as I feel many other residents of Stoke on Trent may have had similar poor experiences which you may or may not be aware of.
On the 20th August 2008 I was served an eviction order from the county bailiffs as the landlord of my rented property had failed to keep payments. I had 14 days to relocate and my original tenancy contract with BJB lettings was not due to end for another two months, this was obviously a completely unplanned surprise both financially and emotionally.
I expected Butters John Bee to assist me in this matter as the eviction was not my fault. Unfortunately I found BJB to be unsympathetic to my position and they explained they were equally hard done by in the situation! which I failed to agree with! On the day I was served the eviction notice I went to BJB and gave them a copy, it was 7 days before I received a reply! only 7 days left until I had to leave. They informed me that they would be unable to help in the situation and if I wanted to rent another property I would need to follow the regular three week application process and pay a hefty deposit in advance.
So as a result, my family has had to move into my father in laws house in Poland. This was our only option with such short notice and no other family in the U.K. To make matters worse BJB are now refusing to return my deposit as I did not pay rent in the weeks after my eviction! Incredible! I literally have no words to describe how I feel towards BJB. They have let myself and my family down.
I hope you will share this story with others who have had similar experiences with this company.
Kind Regards,
Mr LM
A disgruntled ex-tenant of the BJB letting agency, now residing in Poland
In short, Useless, Thieving and Illegal
I would like to express my dissatisfaction with a prominent local estate agency in Stoke on Trent.
I want to share my experiences with the BBC as I feel many other residents of Stoke on Trent may have had similar poor experiences which you may or may not be aware of.
On the 20th August 2008 I was served an eviction order from the county bailiffs as the landlord of my rented property had failed to keep payments. I had 14 days to relocate and my original tenancy contract with BJB lettings was not due to end for another two months, this was obviously a completely unplanned surprise both financially and emotionally.
I expected Butters John Bee to assist me in this matter as the eviction was not my fault. Unfortunately I found BJB to be unsympathetic to my position and they explained they were equally hard done by in the situation! which I failed to agree with! On the day I was served the eviction notice I went to BJB and gave them a copy, it was 7 days before I received a reply! only 7 days left until I had to leave. They informed me that they would be unable to help in the situation and if I wanted to rent another property I would need to follow the regular three week application process and pay a hefty deposit in advance.
So as a result, my family has had to move into my father in laws house in Poland. This was our only option with such short notice and no other family in the U.K. To make matters worse BJB are now refusing to return my deposit as I did not pay rent in the weeks after my eviction! Incredible! I literally have no words to describe how I feel towards BJB. They have let myself and my family down.
I hope you will share this story with others who have had similar experiences with this company.
Kind Regards,
Mr LM
A disgruntled ex-tenant of the BJB letting agency, now residing in Poland
In short, Useless, Thieving and Illegal
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Mar 23, 2010
That is ridiculous how can they keep your deposit for rents owed - you did not owe any rent as you had been evicted through no fault of your own. Take legal advice (might be free on your home insurance policy) you have been wronged and are owed that deposit money.
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Latest Reviews
9th May 2016
reviewed by 'Mr'
18th Feb 2016
reviewed by 'Very'
Opening Hours
Address
Butters John Bee
23 Market Place
Cannock
Staffordshire
WS11 1BS
01543 500030
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £143,000 | £143,000 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Aug 18,2021
Aug 18,2021
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Unfortunately unable to
Leave no stars. One of the worst experiences and wouldn't recommend anyone letting their property with this company. Unprofessional and incompetent. It is not my nature to leave a bad review but we wanted to warn others so they can avoid being ...
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May 09,2016
May 09,2016
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We would like to thank Andy from Butter John Bee in Cannock for all his help in the sale of our bungalow, nothing was too much trouble and any questions we had was soon answered thanks to Andy and everyone else involved in the sale, ...
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Feb 18,2016
Feb 18,2016
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Having worked in the property industry for many years it was refreshing using Steve and his team at the Cannock branch of Butters John Bee. Efficient, organised and none of the usual poor service I have had previously from using other high street agents. I ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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