Charlton, SE7
4.9/5, 243 reviews
99% recommended
98% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction
Conran Estates Greenwich

“5 Stars...”

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Aug 20,2018
Minithumbup
Rob
By: 'Ricky'
Aug 20,2018
0 people found
this helpful
Rob has provided quick action, good service and quick response with all questions. He also made all communication with both of sellers and buyers.
Comment on agent fees
reasonable agent's fees
Was this helpful? Yes

Agent Response / Add a Comment

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Opening Hours
Address

Conran
46 Charlton Church Lane
Charlton
Greater London
SE7 7AB
020 8293 0454

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 100% £80,000 £870,000
Lettings 100% 86% £700 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 30 0 86 0 65 0 22 3
Areas covered
  • SE7
  • SE18
  • SE3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS The Guild Relocation Agent Network
Latest Properties
Images & Videos

“Prompt response, wonderful service, Rob was a......”

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Oct 28,2019
Minithumbup
Rob
By: 'Krishna Sapkota'
Oct 28,2019
0 people found
this helpful
Prompt response, wonderful service, Rob was amazing always there while I needed his help from beginning to end so can't ask for any more...
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Was this helpful? Yes
By: Oliver Powell
Nov 11, 2019
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Hey Krishna, Thank you very much for the wonderful review. We look forward to further helping you in letting your new property. I am sure you will experience the same warm and professional approach from the letting team as you did from Rob. Kind Regards Oliver Area Director ...

“Great...”

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Oct 22,2019
Minithumbup
Rob
By: 'oskar'
Oct 22,2019
0 people found
this helpful
It has been a delight dealing with Rob. He kept us informed at all times on every step of the transaction and certainly did help us to make the process less stressful than it was by chasing all parties involve whenever needed. We were very ...
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Was this helpful? Yes
By: Oliver Powell
Nov 11, 2019
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Hi Oscar, Thank you for taking the time to review Rob's work, we all really pride ourselves on providing world-class customer service and so it's lovely to hear when we hit the spot! Many thanks Oliver Area manager ...

“We just wanted to recommend a Conran who were......”

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Oct 21,2019
Minithumbup
Abbie
Michael
By: 'Jill Barfoot'
Oct 21,2019
0 people found
this helpful
We just wanted to recommend a Conran who were excellent from start to finish we were very impressed with the staff at our local Charlton Office that were ‘on the ball’ through the whole process to ensure that everything went smoothly with our sale and ...
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Was this helpful? Yes
By: Oliver Powell
Nov 11, 2019
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Hi Jill, Thank you so much for recommending us! I am delighted that you were impressed with the staff. We spend a lot of time in training to ensure we all have what we need to provide a great service for our customers. Kindest Regards Oliver Area Director ...

“Outstanding service. Incredibly quick and pro......”

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Oct 10,2019
Minithumbup
Michael
Rob
By: 'Andrew Ward'
Oct 10,2019
0 people found
this helpful
Outstanding service. Incredibly quick and professional in all matters. The team were willing to provide detailed pre-arrangement advice and support with no guaranteed benefit to them. Went above and beyond the Fee coverage....
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“What’s pleasure it was dealing with Rob Walke......”

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Sep 28,2019
Minithumbup
Rob
Michael
By: 'Chris Bushell'
Sep 28,2019
1 people found
this helpful
What’s pleasure it was dealing with Rob Walker in the sale of a very difficult property. From first contact in February up until completion in September, Rob has acted in the most professional manner. It must be said that the Greenwich office conducted themselves ...
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Was this helpful? Yes

“House sale...”

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Jun 19,2019
Minithumbup
Rob
By: 'Amanda and Bernard'
Jun 19,2019
0 people found
this helpful
We would like to thank the whole team, but particularly Rob, at Charlton for all their help and support throughout the sale of our house. Rob made all the enquiries necessary to keep us regularly informed of progress together with time scales, and it must ...
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Comment on agent fees
Reasonable for the service provided
Was this helpful? Yes
By: Oliver Powell
Jun 24, 2019
View all comments (1)
Hi Amanda and Bernard, You made Rob's week with this beautiful review - thank you very much for taking your time out to do so. I hope the stresses of the sale are past you now, it can be a very stressful time and we do our best to try to keep a lid on the pressure. Thanks Again! Oliver Area Director ...

“A happy purchaser...”

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Jun 11,2019
Minithumbup
Rob
By: 'Gamal'
Jun 11,2019
0 people found
this helpful
Rob's calm manner and dedication to communicating with all parties continuously throughout the process, made the transaction run smoothly from when our offer was accepted through to exchange of contracts. Conran Estate Agents were very professional in our dealings with them. Thank you....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Oliver Powell
Jun 17, 2019
View all comments (1)
Hey Gamal, I'm delighted that Rob's world class customer service and brilliant personality worked well for your recent purchase. We are rightly very proud of Rob! Thank you for taking your time to review us and if ever you are passing please do pop in for a cuppa and a catch up. Kindest Regards Oliver Area Director ...

“Helpful and problem solver...”

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Jun 06,2019
Minithumbup
Rob
By: 'Mehmet Yasini'
Jun 06,2019
0 people found
this helpful
It was a pleasure to work with Conran thanks to Rob. As everyone knows it is a bit stressful process to rent in a busy property market. But Rob is really helpful and good problem solver. So it was good to work with him....
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Comment on agent fees
No agent fees
Was this helpful? Yes
By: Oliver Powell
Jun 10, 2019
View all comments (1)
Hi Mehmet, I'm delighted that Rob delivered his usual world class service to you. Thank you very much for taking the time to review his work and we wish you the very best in your new home. Oliver Area Director ...

“Really Good Agents...”

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Mar 08,2019
Minithumbup
Rob
By: 'Jayne'
Mar 08,2019
0 people found
this helpful
I recently bought a flat via Rob and it was enjoyable working with Rob - everything was really clear - he chased things up when necessary and always kept me in the loop, I would definitely go back to Conran if and when I sell ...
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Comment on agent fees
not applicable to me
Was this helpful? Yes
By: Oliver Powell
May 13, 2019
View all comments (1)
Hi Jayne, Thanks for taking the time out to leave this great review. I'm really happy that you are pleased with the services. Rob is a credit to Conran and we are very lucky to have him in board! Oliver Area Director ...

“Thank you Rob...”

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Dec 31,2018
Minithumbup
Rob
By: 'Vishwesh Bharati'
Dec 31,2018
0 people found
this helpful
This is the first time while I have gone through an agency to rent out a house in UK. Conran did made a smooth ride for me. Robert in particular went above and beyond to help me with everything I needed. Since I am the ...
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Comment on agent fees
Good
Was this helpful? Yes

“Super friendly and professional...”

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Dec 14,2018
Minithumbup
Abbie
By: 'Anabel'
Dec 14,2018
0 people found
this helpful
First time buyer with Conran Estates and the team especially Abbie are super friendly and professional. Very helpful and knowledgeable. They also recommended me good solicitors to help me with the daunting first time buying process. Cannot recommend them enough! Thank you again...
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Comment on agent fees
N/A
Was this helpful? Yes

“Service...”

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Nov 04,2018
Minithumbup
Rob
By: 'AC'
Nov 04,2018
0 people found
this helpful
We were extremely pleased with the service that Rob provided; the conclusion to exchange of contracts and completion was the most difficult and very time consuming that I have ever experienced. Rob went out of his way to ensure that an exchange and a completion ...
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“Buying Our First Home...”

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Oct 30,2018
Minithumbup
Rob
By: 'Liz Bruce'
Oct 30,2018
0 people found
this helpful
We have recently moved into our first home after many months of waiting....Rob was great always ready to answer my persistent queries in relation to the sale. The seller's dragged the chain massively but Rob was diligent and kept pushing them and kept us ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Sale...”

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Oct 26,2018
Minithumbup
Michael
By: 'M'
Oct 26,2018
0 people found
this helpful
Michael led on the sales process. He was very supportive and proactive giving good advice to help us through the process and liaised with all parties involved in a timely manner....
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Comment on agent fees
I would assume that we were charged a standard amount with regard to fees.
Was this helpful? Yes

“We are very lucky, grateful and appreciative !...”

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Oct 23,2018
Minithumbup
By: 'Iglika and Viktoriya Karakusheva'
Oct 23,2018
0 people found
this helpful
Me and my sister are both so very thankful to Debbie Lewis for her outstanding help and understanding manner. All problems with the flat are being resolved in the best possible way and on time! Excellent customer service and communication. Highly recommend!...
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Comment on agent fees
Acceptable and reasonable fees
Was this helpful? Yes

“Excellent first-time buyer experience...”

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Oct 16,2018
Minithumbup
Nikki
Rob
By: 'AClifton'
Oct 16,2018
0 people found
this helpful
I bought my first property through Conran Estates Charlton and had an excellent experience. I cannot rate highly enough the personability, diligence and professionalism of everyone in the office: at no point was I left in the dark or my correspondance ignored, my requirements for ...
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Comment on agent fees
No fees - first time buyer.
Was this helpful? Yes

“Beyond brilliant!...”

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Oct 03,2018
Minithumbup
Abbie
By: 'Coralie'
Oct 03,2018
0 people found
this helpful
From the moment we met Abbie she was friendly and helpful. The whole process has been completely stress free and Im so glad we had Abbie looking after us!...
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Comment on agent fees
Good
Was this helpful? Yes

“Thanks for your help...”

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Sep 14,2018
Minithumbup
Rob
By: 'Jack'
Sep 14,2018
0 people found
this helpful
Rob was very helpful throughout our purchase and helped us to get things across the finish line as quickly as he could. Thank-you!...
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“5 Stars...”

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Aug 20,2018
Minithumbup
Rob
By: 'Ricky'
Aug 20,2018
0 people found
this helpful
Rob has provided quick action, good service and quick response with all questions. He also made all communication with both of sellers and buyers....
read full review
Comment on agent fees
reasonable agent's fees
Was this helpful? Yes

“54 Harlinger...”

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Jul 29,2018
Minithumbup
Rob
By: 'Calvin'
Jul 29,2018
0 people found
this helpful
5 stars - Words cannot describe how helpful Rob has been in the purchase of 54 Harlinger St. Firstly he helped all parties to understand the financial reality of the recent downturn in house price which enabled me to sell my flat to a first time buyer ...
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Comment on agent fees
NA - I'm a purchaser not a seller, I am not subject to fees from Conran Estates
Was this helpful? Yes

“Michael and Nikki...”

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Jun 26,2018
Minithumbup
By: 'DerrickBuyer'
Jun 26,2018
0 people found
this helpful
We have just completed a purchase via Conran's at Charlton - a very complicated purchase which took some 18months to complete. Both Nikki Moody and Michael John assisted us immensely in keeping us informed and updated every step of the way. Their professionalism, transparency and ...
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Was this helpful? Yes

“Sustained Support...”

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May 14,2018
Minithumbup
Erika
By: 'A Long Term Charlton Resident'
May 14,2018
0 people found
this helpful
Erika has been open and swift to answer questions/give feedback right from the start. I had a lovely (and strategically located) Victorian property to sell, but mainly due to Brexit and its impact on the housing market, the sell had proofed to be more ...
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Comment on agent fees
Fair.
Was this helpful? Yes

“Great!...”

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May 12,2018
Minithumbup
Rob
By: 'Sam L'
May 12,2018
0 people found
this helpful
I chose Conran Estates because I remembered how efficient they were when I bought my first property so when I decided to sell years on they were the obvious choice. I was not disappointed! I had a buyer within a week and Rob has been ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Property Purchase in Charlton...”

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Apr 09,2018
Minithumbup
Erika
Erika
By: 'Jackie'
Apr 09,2018
0 people found
this helpful
Very professional and helpful. Keeping me informed on the purchase. I dealt with Erika ( Dunley) when she was based at the Charlton office....
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Comment on agent fees
fair and in line with market expectations
Was this helpful? Yes

“Knowlegeable and professional service...”

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Apr 03,2018
Minithumbup
Michael
Rob
By: 'Jon'
Apr 03,2018
0 people found
this helpful
Just completed a sale and purchase with the Conran team in Charlton and with Erika Dunley who has now moved to another branch. From the initial valuation to the completion on our transactions the service was friendly and prompt. The team provided updates when we ...
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Was this helpful? Yes

“Thanks...”

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Mar 26,2018
Minithumbup
Rob
By: 'Natasha'
Mar 26,2018
0 people found
this helpful
Rob was very helpful in keeping me updated through the process and helped push through some paperwork, whenever I called the office and Rob was not there messages got passed along and Nikki helped which I was grateful for....
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“Fantastic and loyal service...”

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Mar 21,2018
Minithumbup
Rob
By: 'Amina A'
Mar 21,2018
0 people found
this helpful
Rob was a fantastic agent in the purchase of my new property in Charlton. I have had two encounters with Conran's. I put in a property on a flat in Charlton and was gazumped in Aug 2017, Rob stayed in touched to keep me informed of ...
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Comment on agent fees
No issues at all
Was this helpful? Yes

“Stan was very kind during our viewing and gave me "......”

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Mar 19,2018
Minithumbup
By: 'Tiago Abreu'
Mar 19,2018
0 people found
this helpful
Stan was very kind during our viewing and gave me "space" to discuss the property with my wife. He was very available to answer my questions....
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“Without Rob and Michael's help at the eleventh hour as ......”

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Mar 14,2018
Minithumbup
Rob
Michael
By: 'Simon'
Mar 14,2018
0 people found
this helpful
Without Rob and Michael's help at the eleventh hour as our buyer's mortgage company had unexpected queries, I doubt we would have sold our flat! Always responsive and helpful (as was the rest of the Charlton team and the Greenwich team when we were letting ...
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Comment on agent fees
Fees were fair and comparable to the other agents we looked at
Was this helpful? Yes
By: Michael John
Mar 15, 2018
View all comments (1)
Thank you very much for your kind words Simon, it was a pleasure to get your sale through for you. Best regards, Michael and Rob. ...

“Very courteous and efficient . Guided me with regard to valuation ......”

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Mar 14,2018
Minithumbup
Michael
By: 'Sean'
Mar 14,2018
0 people found
this helpful
Very courteous and efficient . Guided me with regard to valuation of my flat. Quick to chase up issues and give me swift feedback. Always helpful. Helped sell my flat. Had knowledge about market. Excellent service....
read full review
Was this helpful? Yes
By: Michael John
Mar 15, 2018
View all comments (1)
Thank you Sean, it means a lot to me that you appreciate our efforts so much, kind regards, Michael ...
Staff picture Rob
(72)
Staff picture Michael
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Staff picture Nikki
(41)
Staff picture Anne
(20)
Staff picture Jeff
(11)
Staff picture Abbie
(3)
Staff picture Oliver Powell
(1)
Staff picture Simon
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Staff picture Kelly
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Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 4:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:15 AM 23/10/2019 by allAgents

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Conran

Branch - Charlton, SE7