96% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 20,2018
Aug 20,2018
0
people found
this helpful
this helpful
Claire Lucas Oulsnam did an excellent job supporting me from valuation to my decision to sell when Branch had a property on the market that she knew met my requirements due to disability and location required .I love my new home and life is so much easier now in my lovely bungalow :)fabulous photos of my home, thanks Trina ! Gill Mills did a superb job managing viewings of my sale and purchase ,so fair ,professional friendly , helpful and patient with my queries .The whole team were excellent ,whenever I went in for advice nothing was too much trouble, always received good advice . thank you to all team - Trina, Claire Gill, Lydia and Laurie
Comment on agent fees
The fees were very satisfactory for services received and I was able to negotiate to have a fixed fee rate to help me manage my expenses adequately.
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Opening Hours
Address
Robert Oulsnam & Company
Orchard House, 2 Victoria Square
Droitwich
Worcestershire
WR9 8DS
01905 779229
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 100% | £91,500 | £520,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 26 | 0 | 16 | 0 | 0 | 0 |
Areas covered
- WR9
- WR3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Robert Oulsnam & Company Branches (view all )
Featured Review
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Mar 08,2019
Mar 08,2019
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The team at Robert Oulsnam in Droitwich provided an excellent service in handling the sale of my late father's retirement flat. In particular Laurie was great at keeping me up to date on how the sale was progressing. All staff are friendly, professional and helpful....
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Comment on agent fees
Average fees for the area.
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Aug 27,2018
Aug 27,2018
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We were recommended to use this Agent due to their knowledge of selling park homes. We received a five star service from this agent and staff members. Very professional, kept us informed throughout the process with viewings and feedback with their friendly and very knowledgeable ...
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Appears competitive compared with other Agents. The fees were set out at the first meeting. No hidden costs.
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Jan 17,2019
Jan 17,2019
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All at Droitwich Branch were incredibly helpful in assisting with my recent house purchase. They were always available to answer my questions and assist me when necessary. Gill kept me informed with detailed, regular updates....
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Not applicable
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Jan 24,2017
Jan 24,2017
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We purchased our house in Droitwich and found them to be very professional and friendly. We were constantly updated on the progress of the purchase and everything went smoothly. I would definitely recommend Robert Oulsnam...
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Good
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Feb 22,2017
Feb 22,2017
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I would like to thank Claire, Laurie and the rest of the staff at Robert Oulsnam in Droitwich for working so hard to bring the recent sale of my property to a quick and satisfactory conclusion. The girls in the Droitwich Office were very knowledgeable ...
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Comment on agent fees
The agents fees were comparable with those of other estate agents in my local area.
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Apr 30,2019
Apr 30,2019
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Excellent service from start to finish very friendly and good communication. Would definitely use again and would recommend. Found the fees very reasonable....
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Comment on agent fees
good.
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Mar 19,2019
Mar 19,2019
0
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I found Lydia and the rest of the team very supportive and with good communication and also very efficient, I would definitely recommend them and if I were to ever move I would definitely go with them again....
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good
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Mar 14,2019
Mar 14,2019
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this helpful
The team were easy to deal with, very professional, Lydia was our port of call and who showed us around the property, she was very polite and happy which made us feel at ease, if Lydia wasn't in Gill would assist in helping with our ...
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Mar 07,2019
Mar 07,2019
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Having recently purchase a new home at hanbury through Robert oulsnam Droitwich.we are over the moon with Lydia George .From start to finish she has helped us with various obstacles regarding the purchase and came up with very positive solutions.she has an excellent ...
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Comment on agent fees
Fair
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Mar 05,2019
Mar 05,2019
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delighted with the service My house sold within nine days of being taken to market would definitely recommend and use...
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Good
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“Lydia was extremely helpful in the sale of my late parents property and very understanding....”
Feb 27,2019
Feb 27,2019
0
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Lydia and other staff in this branch would always call back if requested and explain where we were on the sale and how it was progressing. Lydia was always jolly on the telephone and excellent customer service from all staff....
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Comment on agent fees
Standard
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Feb 25,2019
Feb 25,2019
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We highly recommend the Droitwich branch at Robert Oulsnam. We had excellent , continuous communication from the girls always there if we had any queries they gave 100 % customer service would definitely use the branch again . Can't thank the girls enough for all their hard work ....
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Comment on agent fees
Fair
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Feb 24,2019
Feb 24,2019
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Excellent service and extremely friendly staff. The advertising was professional and nothing was too much trouble. We live quite a distance from this office and relied on the staff to check the property on a regular basis, which they were happy to do, and the ...
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Good
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Feb 21,2019
Feb 21,2019
0
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Throughout the process of buying & selling Gill,Lydia & the team were amazing!! Trina took fantastic photos which showed our home off a treat & it was sold within a matter of days! They then helped us secure our next property...communication was excellent & we always felt ...
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Comment on agent fees
Very good value for such an excellent service.
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Feb 14,2019
Feb 14,2019
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We have purchased several properties through this branch over the past few months and always found Lydia and Laurie to be extremely helpful and efficient. They are also very proactive with coming to us with new properties to the market which match our requirements - ...
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Jan 31,2019
Jan 31,2019
0
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We have recently purchased our new home through Robert Oulsnam. The quality of service was superb! Lydia was our main contact and she was excellent with keeping us up to date on the progress, her communication was great and made the whole process much easier. ...
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Oct 16,2018
Oct 16,2018
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I was gripped with nervous tension at the prospect of selling my house but was immediately put at ease when Trina visited to do a valuation. I was reassured by her kind compassionate attitude that a sale would be imminent and sure enough I had ...
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Comment on agent fees
Good
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Aug 28,2018
Aug 28,2018
0
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We bought our house through Oulsnam and found Claire to be very helpful and quick to respond to any queries we had. She was also proactive in moving the chain along and keeping us informed when we hit the inevitable stumbling blocks. We are very ...
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Aug 22,2018
Aug 22,2018
0
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Oulsnam Droitwich advantage over all other local Agents is its dynamic team of dedicated professionals.
Trina has the distinct advantage of understanding her local market to ensure the best price for your property. She also has a good eye for the marketing materials produced to ...
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Comment on agent fees
As above - good value for money
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Aug 20,2018
Aug 20,2018
0
people found
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Claire Lucas Oulsnam did an excellent job supporting me from valuation to my decision to sell when Branch had a property on the market that she knew met my requirements due to disability and location required .I love my new home and life is so ...
read full review
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Comment on agent fees
The fees were very satisfactory for services received and I was able to negotiate to have a fixed fee rate to help me manage my expenses adequately.
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Yes
Aug 16,2018
Aug 16,2018
0
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From our first meeting with Trina through to our very rapid sale negotiated by Claire the whole process was handled in a professional and friendly manner. Well done to the whole team it was a pleasure to use your services....
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Comment on agent fees
Good
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Jan 29,2018
Jan 29,2018
0
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I have been very pleased with the service provided by Robert Oulsnam staff. They are always pleasant, friendly and very helpful. After spending weeks looking for a house without much success, Gill at Oulsnam asked the relevant questions in order to guide me to the ...
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Comment on agent fees
Good
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Nov 27,2017
Nov 27,2017
0
people found
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We found this estate agents to be helpful friendly and motivated to sell our property. All the staff in the office were on board in selling our house and who ever we spoke to they were able to deal with any issues that arose. From ...
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Comment on agent fees
The fees were reasonable. Having previously had a our house on the market with another agent 2 years ago. Oulsnam’s were still a lot cheaper.
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Nov 23,2017
Nov 23,2017
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When we decided to sell our bungalow we arranged for three estate agents to visit our property to advise on valuation, marketing strategy etc. Trina Thompson represented Robert Oulsnam and Company and during her visit was both professional and very personable, filling me with confidence. ...
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Comment on agent fees
The time and effort put in by the staff of the Droitwich office justified the fee charged to sell our bungalow.
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Nov 22,2017
Nov 22,2017
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I can not thank all the staff at the Droitwich office enough for their help, advice and support during the process of selling our house. They listened to what type of buyer we needed to sell our property quickly and only arranged viewings on this ...
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Comment on agent fees
Very competitive with other local agents
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Oct 31,2017
Oct 31,2017
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I recently sold my property through Robert Oulsnams Droitwich.
All the staff were brilliant and I remember they all made a point of visiting my property to ensure they knew everything about it to ensure the best possible outcome.
Moving house is as everyone knows ...
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Comment on agent fees
Excellent value as you always got a personally touch.
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Aug 19,2017
Aug 19,2017
0
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Everyone that we dealt with at the Droitwich office was very efficient,polite and friendly. The initial meeting with Trina was quick and the sale documentation produced very quickly with the house actually advertised almost the next day. During the sale process I was kept ...
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Comment on agent fees
Good
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Jul 24,2017
Jul 24,2017
0
people found
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Thank you for a very efficient house sale.
Good advice and advertising. You listened to gain the correct info which helped to present our house in the best possible way. Loved the video well worth the cost. Just a little more Info following sale would ...
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Comment on agent fees
Average cost
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Jul 03,2017
Jul 03,2017
0
people found
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Great service all throughout the process of selling our house. The friendly, proactive team worked well together, communicated frequently with me, keeping me up to date. The initial evaluation and photo-taking was done promptly. Good (and many of them!) photos posted on the major/popular ...
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Comment on agent fees
We benefited from a special offer at the time, which swayed us initially to sign them up.
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Jun 04,2017
Jun 04,2017
0
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I was met at the property by Gill and she did a very good job of showing me around the property and was very helpful, honest and informative. I immediately loved the property and knew that it wouldn't be on the market for long as ...
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Comment on agent fees
Good
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Trina
(15)
Claire
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Gill
(12)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We have a complaints procedure with appeal to the Ombudsman Service: Property.
Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 4:26 PM 31/10/2017 by Trina
Contact Julie Powell at Head Office or email Julie@oulsnam.net
Awards won by Robert Oulsnam & Company, Droitwich WR9 8DS
-
2019
Best Estate Agent in WR9
-
2019
Best Overall Agent in WR9
-
2019
Best Estate Agent in Droitwich
-
2019
Best Overall Agent in Droitwich
-
2018
Best Estate Agent in Droitwich
-
2018
Best Overall Agent in Droitwich
-
2017
Best Overall Agent in Droitwich
-
2017
Best Estate Agent in Droitwich
-
2018
Best Estate Agent in WR9
-
2018
Best Overall Agent in WR9
-
2017
Best Estate Agent in WR9
-
2017
Best Overall Agent in WR9
