Ilford, IG1
4.9/5, 120 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
95% lettings fee satisfaction
Ideal Locations | Estate Agents Ilford | Essex

“Amazing service...”

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Aug 19,2018
Minithumbup
Jack Bones
By: 'Soyful Alam'
Aug 19,2018
0 people found
this helpful
I am letting my property through Ideal Locations and Jack Bones has been so utterly professional. Gave great advice and knew exactly the types of tenants I was looking for. Took all my requests on board without hesistation. You call him and he knew what it was about. Amazing service!!
Comment on agent fees
I found fees to be reasonable.
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Opening Hours
Address

Ideal Locations
213 Cranbrook Road
Ilford
Essex
IG1 4TD
020 8518 1313

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £94,000 £450,000
Lettings 89% 95% £550 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
35 0 74 0 7 0 4 0 0 0
Areas covered
  • Ilford
  • Gants Hill
  • Romford
  • Seven Kings
  • Stratford
  • Forest Gate
  • Woodford
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA UKALA TPOS Lettings TPOS DPS
Latest Properties
Images & Videos

“Jack was amazing. Kept us updated throughout ......”

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Nov 21,2019
Minithumbup
Jack Bones
By: 'Amber Mcpherson'
Nov 21,2019
0 people found
this helpful
Jack was amazing. Kept us updated throughout the process, gave us tips and advice to get our checks done quickly. Answered all our questions promptly and kept both myself and my partner in the loop. Really down to earth!...
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“Great service provided very quick move in tim......”

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Nov 19,2019
Minithumbup
Jack Bones
By: 'Billy brenycz'
Nov 19,2019
0 people found
this helpful
Great service provided very quick move in time and no stress. Jack was very good at his job and professional even coming to move us in on his day of....
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“Best experience ever.View the property,provi......”

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Nov 18,2019
Minithumbup
Jack Bones
By: 'Simona'
Nov 18,2019
0 people found
this helpful
Best experience ever. View the property,provide all the paperwork required and move into the property the third day.Good job Ideal Location...
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“Ideal property Rejaul was very calm and all t......”

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Nov 11,2019
Minithumbup
By: 'Carol Grant-Miller'
Nov 11,2019
0 people found
this helpful
Ideal property Rejaul was very calm and all the staffs was.i love this property was what i am looking fora house newly done and clean thank for all the staffs at this agent look no where go on visit them for property....
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“As a first time tenant, Mr Rajaul was very pr......”

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Nov 01,2019
Minithumbup
Rejaul
By: 'Clynee'
Nov 01,2019
0 people found
this helpful
As a first time tenant, Mr Rajaul was very proffessional and helpful in clearing all my doubts regarding renting a property. Even after completing the agreement, he always answered my calls to help out with other bits of stuff. Yes I would definitely recommend him....
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By: Carol grant-miller
Nov 02, 2019
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Ideal property Rejaul was very calm and all the staffs was.i love this property was what i am looking fora house newly done and clean thank for all the staffs at this agent look no where go on visit them for property. ...

“Both Manjit & Shakil were polite, friendly & ......”

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Oct 31,2019
Minithumbup
Manjit
Shakil
By: 'Peter Hicks'
Oct 31,2019
0 people found
this helpful
Both Manjit & Shakil were polite, friendly & professional in my dealings with them. From my first meeting with Manjit at the property to the sale's completion took less than 3 months. Very pleased with the level of service provided by Ideal Locations...
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By: Manjit Sangha
Oct 31, 2019
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Thank you Peter for your kind review. Wish you all the best for the future. ...

“Positive experience...”

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Oct 30,2019
Minithumbup
Manjit
Shakil
By: 'Anil Gupta'
Oct 30,2019
0 people found
this helpful
I would highly recommend Ideal Locations , I have been dealing with them for long time and I can confidently say that they are superb, honest and straightforward people. Buying and selling both are stressful , however you can easily approach Mr Manjit and Shakil anytime. Most ...
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By: Manjit Sangha
Oct 30, 2019
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Thank you Anil. It's always a pleasure working with you. ...

“Good communication, fast move in, good proper......”

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Oct 20,2019
Minithumbup
By: 'Kristina'
Oct 20,2019
0 people found
this helpful
Good communication, fast move in, good property however the agent did not mention the place has ants so we have to deal with them now...
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“I had a great experience with this Agent. He'......”

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Oct 04,2019
Minithumbup
Jack Bones
By: 'Sanwar Hussain'
Oct 04,2019
0 people found
this helpful
I had a great experience with this Agent. He's helped me to find a perfect house for rent in Chigwell, London, that met all our requirements. He had a great attitude throughout the entire process, from start to end. Moreover, he has taken extra steps ...
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“Renting - excellent service...”

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Oct 02,2019
Minithumbup
Jack Bones
By: 'Rita Patel'
Oct 02,2019
0 people found
this helpful
I have been using Ideal Location as letting agents for a number of years now. I have given Ideal Location 5 stars because that's exactly what they deserve! I received 5 star customer service throughout the whole renting process and every member of staff that I had ...
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“Helpful Agent...”

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Jul 29,2019
Minithumbup
Jack Bones
By: 'Mrs. Grace Nnaobi'
Jul 29,2019
0 people found
this helpful
The agent , Mr. Jack Bones was very helpful and explained everything to me. He also able to answer all my questions about the property....
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“Service was excellent i would like to recommend for others...”

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Jul 03,2019
Minithumbup
Shakil
By: 'Asia Firdous'
Jul 03,2019
0 people found
this helpful
Shikel Khan Has provided us excellent customer services with gaurt communications all together to complete our completion i would like to recommend for others...
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Comment on agent fees
Was good experience we are satisfy
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“Very Professional Agents...”

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Jun 19,2019
Minithumbup
Jack Bones
Manjit
By: 'Mo Can'
Jun 19,2019
0 people found
this helpful
Very professional. Received great and efficient customer service. They are very reliable. Would Definitely recommend Ideal Locations for any property services....
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“Excellent...”

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Jun 18,2019
Minithumbup
Jack Bones
Jack Bones
By: 'Salma'
Jun 18,2019
0 people found
this helpful
He is Very helpful and cooperative. He was on time and helped me through out signing the contract. Recommended!! 5 star...
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Comment on agent fees
Good
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“I have been renting my properties through Ideal locations for ......”

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Jun 18,2019
Minithumbup
Jack Bones
By: 'Gurpreet Minhas'
Jun 18,2019
0 people found
this helpful
I have been renting my properties through Ideal locations for a number of years and they have provided me with excellent and consistent service. Jack has been my main port of call and he's a great asset to the team! Always available and willing to ...
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“Excellent service...”

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Jun 18,2019
Minithumbup
Jack Bones
Georgina
By: 'faisal'
Jun 18,2019
0 people found
this helpful
Excellent service. This is the second time we have used ideal locations and both times they have been nothing but helpful. Would definitely recommend....
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“Great service...”

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Jun 18,2019
Minithumbup
Jack Bones
By: 'Kazeem'
Jun 18,2019
0 people found
this helpful
Jack was very helpful from beginning to end, can't faults him in any shape or form. He's very precise & concise. Cheers...
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“Very good...”

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May 31,2019
Minithumbup
Jack Bones
By: 'Natalia'
May 31,2019
0 people found
this helpful
Responsive, quick and professional. Honest, not trying to hide the problems and imperfections and helping us a lot to fix the issues....
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“Great...”

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May 31,2019
Minithumbup
Jack Bones
By: 'George'
May 31,2019
0 people found
this helpful
Great services. Polite and friendly. I have got the help I needed very quick and the problems have been solved quickly....
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Comment on agent fees
A bit high.
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“Very helpful...”

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May 08,2019
Minithumbup
Jack Bones
By: 'Vignesh'
May 08,2019
0 people found
this helpful
Jack is very patient and clarified queries over the phone and mail. Expect the same support during my tenancy period....
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“Shakil is very punctual, answers and chases up any queries promptly, his communication skills are great. A down to earth friendly agent....”

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May 02,2019
Minithumbup
Shakil
By: 'Sam'
May 02,2019
0 people found
this helpful
Yes I would do, he is very fair and honest, he provides good customer service. Always kept me informed with the progress of the purchase....
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Comment on agent fees
I am a buyer so haven't been involved in fees.
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“These two were excellent i...”

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May 01,2019
Minithumbup
Manjit
Shakil
By: 'Richard'
May 01,2019
0 people found
this helpful
I would just like to say Manjit and shakil done everything they possibly could do to sell my property and I cannot thank them enough I'd recommend ideal locations to anyone wanting to sell a property...
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Comment on agent fees
Good fees
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“Excellent Customer Service...”

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Mar 11,2019
Minithumbup
Jack Bones
By: 'Arunabha Sikder'
Mar 11,2019
1 people found
this helpful
Jack is very much professional and provided me with excellent and friendly customer service, happy to recommend to my friends and family...
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Comment on agent fees
Excellent
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“Great...”

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Mar 04,2019
Minithumbup
Jack Bones
By: 'Tomas'
Mar 04,2019
0 people found
this helpful
Correct like a switzerland clock! Has been very helpful to me and my mates and answered at the phone anytime I called him. Thank you Jack!...
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Comment on agent fees
Nobody likes agency fees but like Jesus said “what belongs to Cesar,give to Cesar”
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“Very Professional...”

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Mar 04,2019
Minithumbup
Jack Bones
By: 'CN'
Mar 04,2019
0 people found
this helpful
Had the opportunity to work with Jack in the past couple of months. Very professional and responsible. Would highly recommend Jack....
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Comment on agent fees
Good
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“Highly professional 5 star...”

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Mar 03,2019
Minithumbup
Jack Bones
By: 'Murugan'
Mar 03,2019
0 people found
this helpful
Jack is Very good and attentive to all the details . He is highly professional and cool. Provides timely responses .Feels better to work with him....
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“Very good service...”

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Feb 24,2019
Minithumbup
Shakil
By: 'Tanvir'
Feb 24,2019
0 people found
this helpful
Mr Khan has provided excellent service during the purchase of a flat. The sale was very long, drawn out process (nothing to do with the estate agents) but Shakil worked hard to get all the various questions asked by my solicitor answered....
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Comment on agent fees
Good value
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Staff picture Georgina
(17)
Staff picture Manjit
(13)
Staff picture Shakil
(10)
Staff picture Jack Bones
(93)
Staff picture Rejaul
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ideal Locations
Complaints Handling Policy

Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.

What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.

3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.

4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.

5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.

6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.

7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ

about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at enquiries@legalombudsman.org.uk
Last updated at 2:10 PM 08/12/2017 by allAgents

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Ideal Locations

Branch - Ilford, IG1